Miradore Reviews
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165 Reviews
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Effective remote device management
Reviewed on 16/11/2023
I chose miradore to manage our Android devices across our review sites. It allows me to have...
I chose miradore to manage our Android devices across our review sites. It allows me to have granular control over what is and isn't available in the OS and the managed Google play store
Pros
The software is intuitive with a clean UI that is easy to navigate
Cons
Some profiles can't be edited so you have to delete and recreate to make changes
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Simple to use for our organisations needs
Reviewed on 24/06/2024
Pros
We were previously using Cisco Meraki but after some changes in pricing structure we needed to assess and move over to a new platform. We didn't need high functionality out of an MDM solution, it was more to ensure uptime of our devices apply push out applications and this platform does exactly that. Pricing is good as well as that was also a key motivator in our decision
Cons
Nothing in particular, ticks most of our boxes.
Alternatives Considered
Jamf ProReasons for Choosing Miradore
Pricing increase and structure change from merakiSwitched From
Cisco MerakiReasons for Switching to Miradore
Jamf too expensive for our org for the needs
- Industry: Education Management
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Good low cost MDM solution
Reviewed on 13/06/2019
We used it as a low cost management solution for the schools Nooks. It was great for our needs....
We used it as a low cost management solution for the schools Nooks. It was great for our needs. But for larger organizations I'd reccomend something akin to Meraki or JAMF as their MDM solution.
Pros
It beat all the competition on price for MDM solutions. And it was simple and straightforward to use.
Cons
Not as robust as some of the more expensive MDM solutions. Initial set up on a device while simple is a bit of a hassle
Response from Miradore
Appreciate your review and feedback, Alex, thank you. I have shared this internally with product development. Best regards, Miradore Team.
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Works better than Workspace One!
Reviewed on 29/09/2021
Before I deployed Miradore I had a stack of iPhones on my desk that were either Activation locked...
Before I deployed Miradore I had a stack of iPhones on my desk that were either Activation locked or locked via personal passcodes, Miradore prevents both.
Pros
Very easy to administer. I can lockdown phones before deployment so users can't install unapproved Apps. It does not allow users to use their personal Apple ID's. The App tracks the phones location via GPS tracking. Finally, the App prevents Apple Activation Lock and clears any personal passcodes.
Cons
The only issue I have had is the GPS tracking was not as accurate as I needed at times.
Alternatives Considered
Workspace ONEReasons for Choosing Miradore
I tried the Workspace One free trial but received no technical support during deployment. After the free trial they wanted to charge me thousands of dollars for deployment that I had already done by myself. Miradore is a fraction of the price and has the exact same functionality and GREAT technical support!Switched From
Workspace ONEReasons for Switching to Miradore
Miradore is a fraction of the price and much better technical support.Response from Miradore
Thanks for such a great review, Jorge! We're glad that you're happy with Miradore and our technical support team. I've also shared your feedback about the GPS tracking with our product team. Best regards, Katja from Miradore
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Miradore Understands Its Customers
Reviewed on 5/02/2022
Overall I am very happy, in almost no time it improved my department's overall productivity.
Overall I am very happy, in almost no time it improved my department's overall productivity.
Pros
Miradore just gets it. They innovate and are cutting edge with device management (Apple, Android, Windows), yet keep it easy to use. The interface is intuitive and is easy to figure out. I was able to get up and running within an hour.
Cons
While they are ahead of others in supporting Windows Management, it would be nice to see drop-downs instead of having to refer to Microsoft's documentation.
Alternatives Considered
Hexnode UEMReasons for Choosing Miradore
Filewave's development slowed, so they were behind the curve.Switched From
FileWaveReasons for Switching to Miradore
Hexnode's actual product did not match its marketing material.- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Miradore is good, but lacking in the iPhone area
Reviewed on 13/06/2019
Miradore was a quick turn around to get setup and purchased, especially with our necessity of...
Miradore was a quick turn around to get setup and purchased, especially with our necessity of getting this done quickly. Unfortunately, Miradore's functionality is limited in our environment due to requirements on Apple DEP to be working properly.
Pros
it is easy to stand-up and get running.
configuring communication between Miradora and Apple DEP is well documented by Miradore.
Reporting tools available to let you know when users uninstall miradore or a phone does not check in.
Links with Apple volume license program account.
Android configuration, maintenance, and setup works great.
Cons
Users are able to uninstall Miradore from iPhones if Apple DEP account is not connected.
Due to issues with Apple DEP, we are unable to get full control of the iPhones with Miradore.
can't push/block apple updates to iPhone or iPad.
Reasons for Switching to Miradore
It was cloud based, low cost, and we only needed 10 phones monitored. For the low amount of devices requiring monitoring, it was more cost efficient to move to the cloud instead of an on-premises solution.Response from Miradore
Many thanks for your review. I have shared this feedback internally. Best regards, Miradore Team.
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Good, but expensive
Reviewed on 27/06/2019
Overall this MDM service was able to do everything I was looking for. Based on the cost (also...
Overall this MDM service was able to do everything I was looking for. Based on the cost (also being charged in USD) I began looking for alternatives and there are many of them just like Miradore that will not charge a minimum invoice fee. They may be lacking 1 or 2 features but these features would not make me choose miradore over others.
Pros
Was able to track all iPads easily.
Adding apps/Black listing apps such as Find my iPhone is great.
Customer service was quick and able to help me through the process of setting everything up.
Messaging to individual devices was a plus.
Cons
Navigation is confusing
The cost. Being a Non for Profit organization I was offered a discount, but that did not mean anything because they will charge you a minimum invoice amount. This does not make it ideal for any small business.
Alternatives Considered
Jamf NowReasons for Switching to Miradore
I chose Miradore because it offered a few extra features. But, these features were not worth the minimum invoice amount. I am able to get all the exact same features for free.Response from Miradore
Thank you, Brooks, for providing your opinions; I have circulated them internally to the product team for further analysis. Best, Miradore Team.
- Industry: Nonprofit Organisation Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great MDM solution
Reviewed on 3/09/2019
We needed a robust MDM solution that was user-friendly, cost-effective and worked with Apple DEP...
We needed a robust MDM solution that was user-friendly, cost-effective and worked with Apple DEP and Android Enterprise as some solutions can simply be uninstalled.
Pros
The simple interface makes rollout and management easy.
Cons
Not specifically the software but joining Apple DEP was a bit of a nuisance. As I say, this is more about Apple and their setup than Miradore itself.
Response from Miradore
Thank you so much for your review and feedback! We are happy everything has worked out well for you.
Best regards,
Miradore Team
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MDM, complete, fast, reliable, friendly, good technical service.
Reviewed on 17/05/2024
From contact with the commercial side, having a demo and starting to implement and work, always...
From contact with the commercial side, having a demo and starting to implement and work, always with absolute support from MIRADORE. Since we have implemented the solution, we have never had any problems with the service, let's hope they continue working to keep it that way.
Pros
Its ease of implementation, very friendly interface with a very good user experience, having formidable support from its technical specialists. Very competitive price.
Cons
Nothing to report that has affected our implementation.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficiency and easy management of your devices on a comprehensive platform.
Reviewed on 22/05/2024
Pros
Efficiency and easy management of your devices on a comprehensive platform.
Cons
Some very specific options are complex to configure.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Product - Great Support
Reviewed on 1/09/2021
We wanted one place where we could manage all of our mobile devices. For us that means, cell phones...
We wanted one place where we could manage all of our mobile devices. For us that means, cell phones and iPads right now. The tech support person I have is one of the best around. I can expect a reply to email within 2-3 hours of sending it. Unlike the previous vendor where I sometimes had to wait days.
Pros
I like how this system aligned perfectly with our business model for securing and managing our mobile devices. The initial setup was not simple, but Miradore has great support and provided lots of opportunities to work with a tech. I love the console, and how easy it is to create visual graphs to get device statuses at a glance. Pushing app updates is simple.
Cons
The thing I like least, is that there isn't as much functionality for getting our laptops on this platform! If Miradore did some of the same things with Windows as they can with Apple and Android products, we would be moving management of our laptops to Miradore!
Response from Miradore
Thank you for the great review, Jill! We're glad you're happy with Miradore and our support team.
Our plan is to expand Miradore's Windows management capabilities and we would love to hear what are some of the things that you're currently missing.
Best regards,
Katja from Miradore
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
great experience, easy to use, free version available, not US based/will not work for cleared...
Reviewed on 19/07/2018
free MDM
free MDM
Pros
We use Miradore online as MDM for personal phones and tablets/BYOD so we are able to push password policy, security policies and Exchange email, easy to use, free version available for main functions that include an unenrolling device that only removes Exchange part. For monthly package per device, you can get full Enterprise functions like location services and push apps to devices
Cons
that it is not US based, so we can not use it for cleared employees. Also sometimes it is down and you have to reload the page. Another note that they have to keep up with new OS updates on android devices, sometime we are not able to push Exchange email to device, we have to use Microsoft Outlook app for email
Response from Miradore
Really appreciate the review and feedback, Antonina, thank you. We have made note of these issues and shared them with the product team. Best regards, Miradore Team
- Industry: Wholesale
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very Fast ROI
Reviewed on 27/06/2019
Overall, very pleased with the product and would highly recommend it to any mid/large business for...
Overall, very pleased with the product and would highly recommend it to any mid/large business for monitoring wireless devices.
Pros
Software is extremely easy to setup and roll out to android devices. Being able to 100% monitor everything about our phones/tablets all from the web interface made dealing with any issues employees would have easy to mend.
Cons
It can be a little slow at times, but it's also fully dependent on the wireless device's cellular signal at time of sending data to and from.
Response from Miradore
We really appreciate your review and feedback - thank you. Best, Miradore Team.
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
It's a great device management tool.
Reviewed on 31/10/2017
Pros
Good interface and great control of devices. We have a client with multiple tablets for end users that need to be fully locked down for just work purposes and restrict excessive data usage.
Cons
Website interface seems a bit slow sometimes but apart from that we don't really have any other issues with it.
Response from Miradore
Thanks a lot, Sean. It¿s great to have your feedback, and we really appreciate the review. Best regards, Miradore Team
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Miradore review
Reviewed on 13/06/2019
managing my devices
managing my devices
Pros
easy to implement and use did not need any product support
Cons
some limits of the software for device management its a great value for the money
Response from Miradore
Thank you, Edward - we very much appreciate your review and feedback. Best regards, Miradore Team.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Miradore + DEP = Great iOS Management
Reviewed on 13/06/2019
Their support team and our account manager has been fantastic to work with
Their support team and our account manager has been fantastic to work with
Pros
Miradore's DEP integration is fantastic and allows for quick time-to-live deployment of an iOS mobile workforce. It also allows us to quickly and easily deploy new devices with a zero-touch configuration, as well as update existing devices in the field.
Cons
The UI isn't as customizable as I'd like. This isn't a big complaint as we've been able to work around it
Response from Miradore
Craig, thank you for your review and feedback! Best, Miradore Team.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Not as simple as I would have liked it to be
Reviewed on 13/06/2019
While the features and price were exceptional, in the end it was too complicated for me and I ended...
While the features and price were exceptional, in the end it was too complicated for me and I ended up going with a solution that had fewer features (I did not need everything Miradore had to offer) but was much easier to implement and use. I would only recommend Miradore for IT professionals who know what they are doing.
Pros
Miradore is very functional. It has all the features you could want in an MDM solution.
Cons
Miradore was not easy to set up or use for a regular Joe. It might be easier for trained IT professionals that I am not.
Response from Miradore
Many thanks for your review and perspective. I have shared this feedback internally. Best regards, Miradore Team.
- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Miradore Review
Reviewed on 13/06/2019
Great product, great pricing and very easy to use
Great product, great pricing and very easy to use
Pros
Free to use for most options. Easy to setup and manage mobile dives and policies
Cons
Have not run into any issues as of yet. Great Product
Alternatives Considered
Talend Data FabricReasons for Switching to Miradore
Pricing and ease of use and setupResponse from Miradore
Thank you, Chris, for providing this review. We're glad it's worked out well for you. Best, Miradore Team.
- Industry: Logistics & Supply Chain
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy Mobile Management Software
Reviewed on 2/07/2019
Pros
It's structure. The updated look admin control looks better.
Cons
Nothing as such. We haven't used all the features.
Response from Miradore
We really appreciate your providing us with this review, Gopinath. Best, Miradore Team.
- Industry: Computer Hardware
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thanks
Reviewed on 21/06/2019
Pros
It is very easy to manage my businesses devices straight from my computer
Cons
They need to make a control panel for mobile devices like a app
Response from Miradore
Thank you, Jesse, for your review. I have shared your suggestion internally. Best regards, Miradore Team.
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
It is a good tool, although a bit hard to understand.
Reviewed on 13/11/2017
Pros
It is possible to do all sorts of things. Especially if you are using Samsung devices. The kiosk-mode and the possibility to track location is something that is very good, if you are having a project with a lot of devices.
Cons
Once you have given it a name, it shows in the list, but the list is not shown alphabetic, which is weird. You can change this, but all, ALL, changes are set to default as soon as you go to another page.
Response from Miradore
Really appreciate the review and feedback, Mathias, thank you. We have made note of this suggestion. Best regards, Miradore Team
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
We manage 100 mobile phone with Miradore
Reviewed on 6/11/2017
We get more time efficiency and more flexibility to manage our phones at work. The use is very...
We get more time efficiency and more flexibility to manage our phones at work. The use is very simple and it took no time to introiduce it to our IT tech.
Pros
The ease of use is great and it is cheap so it's a perfect software for us! It is eady to deploy and we love the way we can manage applications on the play store.
Cons
.Sometimes, the features are acting a bit weird and we need to wipe the phone and re engage it, it's a bit annoying but it don't happen very often
Response from Miradore
Hi Mikael, thank you very much for the review, and we¿re glad to hear you are more efficient and flexible at work! Kind regards, Miradore Team
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy and powerfull
Reviewed on 13/08/2018
We was looking for a MDM solution for us and our customers and with Miradore we found it! It is...
We was looking for a MDM solution for us and our customers and with Miradore we found it! It is easy, powerfull and with a great user support.
Pros
The ease of use and the complete features that we need.
Cons
No serial number at the devices basic list.
Response from Miradore
Hello José Ramón, thank you for the review! We are happy to hear that everything is running smoothly. Best regards, Miradore Team
- Industry: Medical Practice
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very Straightforward
Reviewed on 13/06/2019
Excellent, fast customer service, and the best for the price.
Excellent, fast customer service, and the best for the price.
Pros
Ease of use, Simple explanations, walks you through the entire set up process.
Cons
IOS configuration deployment can be a bit slow
Response from Miradore
Thank you, Christopher, for this wonderful review! We're happy it's working out for you. Best, Miradore team.
- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Push Client Experts
Reviewed on 13/06/2019
The experience overall has been solid (especially for the price). It has saved us many a time on a...
The experience overall has been solid (especially for the price). It has saved us many a time on a employees unexpected departure securing our data.
Pros
Relatively easy push system to install the client
Cons
Not as fluent Android management- however that could just be a product of Android
Response from Miradore
We appreciate your leaving us this review and feedback. Best regards, Miradore Team
