MIE Trak Pro Reviews

MIE Trak Pro

4.6 (159)
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ERP software for manufacturing businesses

Overall rating

4.6 /5
(159)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.4/5
Customer Support
4.7/5

98%
recommended this app
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159 Reviews

Robin
Robin
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MRP/ERP Made Easy

Reviewed on 8/09/2021

Pros

This is an of the shelf product, simple installation and implementation

Cons

A free trial will help with potential new customers

Response from MIE Solutions

Robin, Thank you for your feedback. We are glad that you found the installation of MIE Trak Pro simple and easy! As for your suggestion regarding a free trial, we have considered this and find that, due to the nature of ERP software and the setup required, it is very difficult to offer a free trial without training and implementation help. However, we are always considering new ways to help potential customers get comfortable with the layout and navigation of MIE Trak Pro. Again, we appreciate your feedback. Please contact me if you need anything at all. –Scott Pierson, COO

Sonja
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Software Review By Davidson Enterprises, Inc.

Reviewed on 23/08/2023

Overall Mie Trak Pro has helped our manufacturing business become more transparent with day to day...

Overall Mie Trak Pro has helped our manufacturing business become more transparent with day to day transactions. This in turn allows us to spend more time concentrating on increasing business instead of trying to constantly keep it organized and guessing where we are with production and materials. The software has helped us tremendously.

Pros

I like. and depend on the visibility of each transaction that takes place. I can see which user made which transaction and when that user made the transaction

Cons

I don't like that I have reconciliation issues at times. Sometimes my entries "disappear" and I have to call tech support to retrieve them for me. On a good note though, the tech support is great and is always able to fix the issue

David
Overall rating
  • Industry: Mining & Metals
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Mie Trak Pro Review

Reviewed on 23/09/2016

Pros

The experience with Mie Trak Pro has been very positive. It has a great amount of functionality than many other ERP softwares cant do. Well built for sheet metal fabricators. We like their ability to respond to issues and customizations

Cons

Lack of sound documentation when setting up for the first time.

Diane
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review

Reviewed on 11/08/2023

My experience has been very positive thus far. I've used many accounting software packages over...

My experience has been very positive thus far. I've used many accounting software packages over the years and I like the flexibility of this one.

Pros

I like being able to look anything up in a multitude of ways and the ability to sort databases by most fields. The customizable reports is a very nice feature although not always the easiest to create but Customer Support was very helpful.

Cons

After reconciling bank accounts, it would be nice to print just one (1) report showing that the account is reconciled and detailing all of the cleared transactions (outstanding transactions would be nice to see as well on that report). I currently have to print (5) separate report to get this information.

William David
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

From start to finish

Reviewed on 11/08/2023

We have use MIE Solutions since 1997. It was implemented in stages. The MIE Solutions team has...

We have use MIE Solutions since 1997. It was implemented in stages. The MIE Solutions team has always been there for support, weather it be questions on the phone or logging into your system remotely and helping with training or problems.

Pros

We have used there product since 1997.It takes the product from quoting to order entry , work order,scheduling, purchasing material, outside process,inspection, shipping and invoicing.Job history and time tracking

Cons

There is not really anything that sticks out.

August
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Straightforward useful and highly customizable

Reviewed on 14/08/2023

MIE Trak enables exceptional real-time KPI tracking so I can see the data almost any way I can...

MIE Trak enables exceptional real-time KPI tracking so I can see the data almost any way I can imagine!

Pros

The interactive abilities of MIE Trak are immediately better than most competitive products. The ability to develop critical queries and dashboards to run the business make this product my go to for ERP!

Cons

Wish we could have implemented more faster. It's hard to figure out exactly what you need until you've run into a wall. Usually those can be fixed pretty quickly.

Werner
Overall rating
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Contour's Review

Reviewed on 10/08/2023

Overall, very satisfied with MIE Track Pro.

Overall, very satisfied with MIE Track Pro.

Pros

I like the structure and ease of use. Everything is very seemless and works well from one module to the next.

Cons

Arranging some of the sequences. Both on the quote and in the router.

Response from MIE Solutions

Werner,

Thank you so much for your review of MIE Trak Pro. It is our pleasure to have worked with you and the Contour team for over 15 years! We are always looking for feedback from our customers, so we appreciate your comment on arranging sequences on the quote and router. If this is something you'd like to see improved in upcoming releases, I'd be happy to submit a request to our development team for consideration. If there's anything else we can help you with, please contact me any time. Thank you, again!

Best,
Scott Pierson, COO

Richard
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Happy Customer

Reviewed on 10/08/2023

Excellent, highly recommend

Excellent, highly recommend

Pros

The integration of every aspect of our business

Cons

Customer service, creating a ticket, It is nice to be able to talk to a human form the onset if we h ave a problem instead of an automated ticket

Response from MIE Solutions

Richard,

Thank you for your positive review of MIE Trak Pro. We are so glad to hear that you're a happy customer. When it comes to support, we completely understand the desire to speak on the phone with a technical representative. Our goal is that each ticket is addressed with a phone call from our team, not just an email. If you have any other concerns, please reach out to me any time!

Best,
Scott Pierson, COO

Dwayne
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very satisfied customer

Reviewed on 14/08/2023

We are now able to keep better track of labor cost, inventory, time keeping, and overall profitabili...

We are now able to keep better track of labor cost, inventory, time keeping, and overall profitability of the business.

Pros

The ability to track every aspect of the business and the ability to easily customize reports to our specific needs. This is a very powerful system, but you can use as much or as little of as you need.

Cons

The integration with our existing business process was somewhat of a challenge.

Rich
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

MIE User 23 of 23 years

Reviewed on 14/08/2023

Been very good. Mie is always available for tech support and go above and beyond for any requests...

Been very good. Mie is always available for tech support and go above and beyond for any requests we have had over the years.

Pros

MIE is a full featured easy to use software package. From quoting to invoicing we utilize this software to run our entire business.

Cons

SQL Database based. SQL can be slow at times for queries on large databases.

Kurt
Overall rating
  • Industry: Mining & Metals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MIE Trak Review: Prismier

Reviewed on 14/03/2017

-

-

Pros

1)Your team's commitment to providing the tools and support necessary for our successful implementation, Mie Trak has an excellent support team in place. 2) For our use in manufacturing the Automatic and coherent workflow from one department/function to another, ensures a smooth transition and quicker completion of processes. This also ensures that all the inter-departmental activities are properly tracked.

Cons

"Myself : Creating custom Forms and Reports, difficulty finding the appropriate fields for data needed -- Field name in database is sometime different the field title that shows in module which can be tricky trying to find. Note: There are a couple of Modules we are not using:
a. Invoices: ( we use QuickBooks)
b. Quality Control: ( we have purchased -Unit-Point - integrated with MieTrak - our Quality Director can answer specifics regarding this if needed.
c. CRM ( we have purchased our CRM Sales pipeline - which is integrated into outlook)

Simon
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

MIETrak Pro - Kiyokuni Europe Limited

Reviewed on 16/11/2016

The main reason for our choice was, as an accredited TS16949 Tier 2 Automotive supplier, we had to...

The main reason for our choice was, as an accredited TS16949 Tier 2 Automotive supplier, we had to make sure that any new system provided the traceability and control that this standard requires and MIETrak Pro offers both. MIETrak Pro has given us the ability to take several standalone systems and incorporate them into one making it much easier to share information between employees at all levels. This has enabled us to move to totally live production bookings on the Shop Floor (via Kiosk) and live stock movements (via Barcode Scanner Server). This has improved stock accuracy as problems can be resolved at source and this leads to enhance MRP’s effectiveness. MRP is the main driver for our business and MIE Solutions were open to develop their MRP system to one that I firmly believe is now World Class, not only proposing POs / WOs to meet demand but also suggesting move proposals for existing orders as customer demand changes, either short term or long term.The system is very cost effective, especially when compared to other like for like systems on the market today, but this in no way compromises what MIETrak Pro delivers. The reporting systems are excellent via Quick View Reports and if we’ve been unsure how to create a report MIE Solutions have been more than happy to assist us. Support / training is of a very high standard, quick response, excellent problem solving and very professional. MIETrak Pro has evolved in the time that we’ve been using the system with enhancements, some that we use, some that we don’t, but it’s predominantly our choice and timescale which is very comforting. Whilst Kiyokuni Europe Limited are not a sheet metal manufacturer, MIETrak Pro has seamlessly replaced our old ERP system within our manufacturing environment where we use multi level BOMs and Cellular production units.

Pros

Easy to use and setup. Excellent report functionality with abiltiy to create your own SQL coded reports. Allows and pushes for all business areas to operate within one system

Cons

None that I can honestly think of

Carl
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It improves your business from day!

Reviewed on 25/10/2018

From the built in CRM through to the invoice module everything is in one place and easy to find. If...

From the built in CRM through to the invoice module everything is in one place and easy to find. If you're looking to obtain any quality procedures this is essential.

Pros

I looked at a fair few ERP's before settling on MIE Trak, and what impressed me the most was just how little tweaking it required to be suitable for my business. Some rivals will charge you the purchase cost many times over just to get it fit for purpose!

Cons

Like all ERP's it's only as good at what you put in!

Response from MIE Solutions

Carl-

Thank you for taking the time to let us know how MIE Trak Pro has helped your business!

We are happy to hear that our software provides the flexibility and functionality you need to fit your business!

We appreciate your decision to make us your business partners and look forward to supporting your every need for many years to come!

-The MIE Solutions Team

Tom
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We went from nightmare to nightmare until we went with MIE Trak PRO!

Reviewed on 11/02/2018

If you are looking for a software that hits your bottom line directly and in a positive manner, for...

If you are looking for a software that hits your bottom line directly and in a positive manner, for God's sake, stop here and have a good look! We changed our software twice in 11 years and we were only with the "high end price classes" like Big M and Big G! I am glad we took the step again as MIE Solutions ended our seemingly never ending pain and frustration! In an enterprise you can't be successful with making a one time "big deal" on an equipment or software purchase. Success lies much more in work efficiency: saving precious minutes every hour of the day, every day of the week and every week in the year! And That Is MIE Trak Pro! It was my wife who convinced me to try it one more time and we did because compared what we purchased before the price tag was very moderate.

Pros

Ease of use! Speed! Search functions are awesome and probably the most powerful feature of all: The search field remains available on the left of the window, narrow down to what you focus on and keep working without interruption! Flexibility all across the line! Flexibility and ease of personalizing reports and forms! Accounting: Book Keeping no longer a burden! The learning curve: a hockey stick with rocket fuel! Implementation was a truly positive experience and customer service is excellent. These people know what they are doing and they are professionals. A month and a half after the implementation we feel like Trak Pro professionals ourselves. One more thing: the price is affordable and we got much more than we ever dared to expect!

Ushma
Overall rating
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

n/a

Reviewed on 6/07/2023

Pros

RFQ/QuoteSales OrderSales Order ReportsInvoices

Cons

Quote to order report.Not enough training time.

Response from MIE Solutions

Thank you, Ushma, for taking the time to write a review for MIE Solutions. While many teams may feel a 4-star review is great, we would love to know how we could improve to change it to a 5-star review. We would like to reach out to you immediately to offer training that might address the concerns that you have mentioned. Thank you again for your continued support of MIE Trak and helping us improve our service. –Scott Pierson, COO

Bruce
Overall rating
  • Industry: Mining & Metals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

It has proven to be a good ERP system that which gives all the information you need to run...

Reviewed on 18/05/2017

Greater visibility of what is going on in the business

Greater visibility of what is going on in the business

Pros

menus are easy to follow
for its price gives you a very powerful system to run your business
Quick view reporting gives you access to data that the normal reports do not give
The general report writer is easy to use
easy to look into system to see where in the factory the goods are
Scheduling and capacity planing is easy to set up and maintain
works orders are detailed and easy to follow

Cons

General ledger is simple
rework for both externally discovered faults and internal is cumbersome and reporting needs improvement
need better control on new builds as some causes more issues

Terry
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

General review

Reviewed on 28/08/2019

Very good, it has integrated all our work sections into one software package and allows for real...

Very good, it has integrated all our work sections into one software package and allows for real time reporting on all aspects of the business.

Pros

Ease of use and connectivity between modules. Data collection from workforce using Kiosk back into main system.

Cons

Lack of manual describing all functionality aspects. If you need to find what certain parts do there is a lot of missing documentation and you have to call for support.

Mark
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mie Trak

Reviewed on 28/08/2019

Its been a very positive experience, the support we get is excellent, we have streamlined and...

Its been a very positive experience, the support we get is excellent, we have streamlined and improved our systems and been able to reduce staffing levels as well as improve times and reduce errors, a real win win for the business.

Pros

Price, local support, good training, expandable, easy to amend errors, easy to automate routine work, able to easily search for invoicing and customer data,

Cons

Coming from an outdated system there are no real issues to contend with

Debra
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Ease of Using MIE Trak Pro

Reviewed on 8/02/2017

I find it easy to use if you have any experience with accounting and or quoting. I like the fact...

I find it easy to use if you have any experience with accounting and or quoting. I like the fact that you can quote multiple quantities and follow it all the way through sales orders, work orders, and be invoicing.

Pros

It does it all except payroll. It is easy to search for previous purchases, SO, and a number of sales to any customer. You can add any type of notes to the work orders, IE: DFAR Compliant Mat'l only; weld per spec d1.1; etc. Support is great, they will answer or get an answer to any questions you may have.

Cons

Could use better instructions when first setting up the software.

Jessica
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Couldn't Function Without MIE Trak

Reviewed on 25/04/2017

I couldn't imagine our company functioning without this software. It is such an integral part of...

I couldn't imagine our company functioning without this software. It is such an integral part of our whole business from quoting, setting up orders, creating POs, inventory, quality control, human resources, accounting and so much more. The customer support is top notch and so prompt!!!

Pros

The reports and information gained through the use of this system is time-saving and all encompassing.

Cons

I wish I knew how to use every single aspect of this system BUT if I don't know how to use something, there are a wealth of training documents and videos readily available at my fingertips.

Shane
Overall rating
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Perfect solution

Reviewed on 25/07/2019

As the Company, 'Ad-Tek Products' has grown year in year out. Having the right software is...

As the Company, 'Ad-Tek Products' has grown year in year out. Having the right software is essential - This software is a god send. Being able to have everything on one software platform - From quoting to invoicing We have used MIE Solutions software for over 10 years.
We started of with 'MIE quote it' then after 3 years moved to the 'MIE Professional' Platform and have'nt looked back since. The software is reliable and functional
and most importantly the staff at MIE Solutions provide effective and prompt support.

Pros

Easy to use.

Cons

Nothing.

John
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MIE Trak

Reviewed on 26/09/2019

We have been using the software now for a number of years & find now that our business would not be...

We have been using the software now for a number of years & find now that our business would not be able to function with out it

Pros

Ease of use once you have had the training

Cons

To many options its a catch all type of software

Response from MIE Solutions

John, Thank you for your kind words about MIE Trak Pro. We are glad that you have found it easy to use and we hope that your business is continuing to thrive with the help of MIE Trak. Please contact me if you need anything at all. –Scott Pierson, COO

John
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Changing software is never fun but these guys were great.

Reviewed on 18/07/2018

We consolidated from using three separate software systems to using one that performs all those...

We consolidated from using three separate software systems to using one that performs all those functions and more.

Pros

It is an all in one software, you can use what you want and use other features later as your ready. It is very capable. The software is very intuitive, things are where you would expect them to be.

Cons

We often quote long lists of parts and quoting many items at one time can be very time consuming.

Jo
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

CPL Review

Reviewed on 23/08/2019

As a business we have found MIEtrak to be very beneficial for our production ensuring we have a...

As a business we have found MIEtrak to be very beneficial for our production ensuring we have a history of all our builds and the parts use on each one.

Pros

The ease of use and the fact that you can search using various options, makes finding the information required a breeze.

Cons

When creating a purchase order it automatically searched for a Customer as opposed to a supplier.

Response from MIE Solutions

Thank you for the review!

Angela
Overall rating
  • Industry: Mining & Metals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MIE Trak is the software to use!

Reviewed on 21/02/2017

We have used MIE trak for quite a few years and it has help put things in place from the start of...

We have used MIE trak for quite a few years and it has help put things in place from the start of an order to shipping out the door.

Pros

Easy to use and helpful staff. Tracks all inventory inside and outside of the business, which has been huge for us.

Cons

Accounting feature was not where we needed it to be at the time when we started, and would like if some features loaded faster to save time.