Airtable Reviews

I like Airtable because it's easy to work with and allows a lot of customisation.

That I can't share views externally without the user getting access to the base,

Overall everything works amazing. Preset automations are limited, but you have the option of scripting so that helps a lot. Depending what you want to use Airtable for, you might need to use a lot of workarounds, but does the job.

There is no customer service at all!
theres no way of reaching them and they never respond to emails or their online forms.
We had to leave them as we found an issue and needed help sorting it, but there was no one to talk to.
a few days later one of the views had a bug where you couldn't click into any linked records, we tried emailing, submitting forms, but no response (btw this happened a month ago and still no response from them). The development team had to recreate another page for the users to use instead of the bugged one.

Once set up, it’s easy to enter data and keep organized.

Hard to set up and add to. Feels daunting and frustrating to use at first, not intuitive. Takes a long time to get used to for someone with average experience.

Easy to use (once it's set up) for a wide variety of projects

It's really hard to set up for more complex purposes

I like many things about Airtable, but if I had to choose one, I would say I like its flexibility. Airtable allows you to create and customize your own bases, tables, fields, views, and layouts to suit your specific needs and preferences.

Scalability: Airtable has some limits on the number of records, fields, views, and attachments per base, which can affect the performance and functionality of large and complex projects.

Airtable allows for easy organization of data. It's simple to create a base and customize it for retention and retrieval of records and information. The ability to upload documents and include website links is terrific.

Limitations on the number of records in the free version.

Airtable has been a genuinely game-changing piece of software for my business. I can't think of another tool that makes managing the content lifecycle so effortless. The way you can organise bases, set up automations, and easily manage everything from social media to email campaigns to content assets is exceptional, to the point where I've made it an integral part of our content processes with clients.

Overall, Airtable is an excellent tool. If I was being picky, the two negatives that have stood out to me are the pricing (it gets quite expensive if you have multiple users working in a base) and the fact that it's not great at certain types of data management due to the way records work. You can't necessarily replicate everything you can do in Excel/Sheets here; it's much better as a way to track and manage assets than as a mathematical tool.

The best feature of Airtable, in my opinion, is its unparalleled flexibility in organizing and visualizing data. The combination of a spreadsheet-style interface with the power of a relational database opens up a world of possibilities. The ability to create custom views, link records, and collaborate in real-time makes it a dynamic tool for projects of any scale.

The pricing structure, especially as the team size grows, can become a consideration. More transparent pricing tiers or additional features in the lower tiers could enhance accessibility for smaller teams or individual users.

LOVED AIRTABLE AND WOULD 10/10 RECCOMEND. Soooo useful for project management to see where you are in the project, what needs to be done, and when things are due. AMAZING for collaboration! We used it for our recruitment team for our candidate tracking database. We used it every day to track where they were in the process if they were advancing to the next step, or if we needed to reject them. We linked their GH and LI pages for easy contact as well. Additionally, we used Airtable for our 2023 project tracker and were able to easily organize tasks within groups such as GH management, DEI initiatives, and CRM. It was easy to see what our team was working on, completing or planning to complete.

It is pretty tricky to figure out how to use it at first but there are many trainings to watch to learn. This is probably my only concern with Airtable, everything else is great.

Firstly, the fact that you can deploy your creativity and the tools provided by Airtable allow you to. Honestly, I can't compare it to other products simply because I don't know any analogs. Google tables or Microsoft excel are far more boring to work with, and most importantly, don't give you the fictionality to be as creative as you want. By being creative I mean making tables that look aesthetically pleasing (not boring like excel), nicely design interfaces of your page, link different parts of one page to another one. Secondly, the way you can collaborate with you team is on another level compared to Airtables' rivals. Another advantage is the fact that you have two different interfaces. One that is published to everybody, and the other that is open only to you. I find this very useful.

Probably the fact that the website lags sometimes. This is especially visible when I switch between pages of my published base. It takes a second-two to load the page (my internet is super fast and my Mac is brand new so that's not the reason). Also, the guide that displays templates is not very useful if you don't intend to make a page about finance, hiring or managing teams. I made a page about laws governing the use of AI, but I ended up using a template for hiring people, which is a totally different topic, as I didn't have another option. Would be cool if the company broadened the topics of the templates and had some touching the topics of: blog posting, reviewing legislation, posting news.