Databox Reviews

Databox reporting tool makes your life easy as it has a simple drag and drop interface to generate reports. It also has option to use predefined templates that make it easy for you to create reports from scratch. Databox tool links with multiple datasource and also allows you to create custom formulas and metrics to be used in the reporting.

There is a lag in the data numbers to get updated. There should be an option to set up the refresh interval manually as per the convenience.

I work as the Director of Marketing Strategy at DD, which is an inbound marketing agency that services nonprofits and higher education institutions. We're a HubSpot certified partner agency and we were looking to Databox to help us make our client reports quicker, more interactive, and more robust. Databox's clean user-interface makes it really easy to notice trends...it also updates in almost real-time (if not real-time) which is helpful. The customizable dashboards are helpful as well...and there's no doubt that this tool is affordable to agencies like DD who need to report on a wide variety of metrics for 20+ accounts.

While there are definitely some pros to Databox, there are also some key features that they are missing. For example, you can't customize date ranges for reports. You have to choose from a weekly, monthly, quarterly, or yearly basis...but you can't choose "Feb. 3 2017 - Feb. 23 2018" for example. This makes reporting very challenging if, for example, you start an inbound engagement with a client during the middle of the year and want to report on 6 month efforts and 12 month efforts that don't align perfectly with the Jan - Dec calendar year. Additionally, while the user-interface is clean, it's almost TOO white...our clients have found it really difficult to discern between traffic sources and points in time.

All of this is to say, I'm highly skeptical of reporting tools that don't let you customize the date and time of your reports...While Databox looks like 2018, it functions like 2010. We have cancelled our services as of now, but I have written emails and social posts to their product team and have encouraged them to "fix" the product and then come sell it to me again...

Databox is highly customizable, allowing for white-labeling, custom reporting, and and offers a wide selection of native datasources that you can sync with out-of-the box.

Unfortunately, their customer service can be a bit slow to respond to requests.

Also, for more manual reports that utilize lots of texts and screenshots, there isn't much customization available to format text and images. This can make for reports that don't look great.

- Provide good user experience
- Customisation options
- Clean UI

- Lack of documentation

Other than this all is still worked perfectly for me.

It is one of the best products I have come across in the last 5 years I have been working in this industry. It is much efficient and easy to use for all. I recommend to all looking towards KPI tracking.

None so far. I´m impressed with the ease of this tool and my team also loves it. I highly recommend it.

I like how clean the interface is and how easy it is to connect multiple data sources to make sense in a dashboard.

The only thing I didn't like is that it wasn't unlimited and completely free.

it is a very appreciated software in the analysis, the exploration of the data. it also allows to share its work

Difficulty to manage dates in visualizations

Signup is very fast with google, and without the password, it is more secure as my google have two-way auth.
I use our youtube channel statistics and some ads result under one dashboard. All the URL and video views give me an idea about my general and shared video views.
It is workes on API so my data does not get altered and the reporting is really nice. Daily, weekly and monthly reporting features are really convenient to use.
All my channels statistics I can view under one dashboard and one login. I event don't have to log on to the all account to see all the daily views.
The connection or integration is just flawless, but not all the options are free. When I tried google sheets to get a report from it I found it is included with paid plans. But the free plan offers enough for me to connect 2 of my channel and see about them.

Not all the integration, some of them are very commonly available are available to use with all plans. I need to upgrade to use with google sheets, which is available for free.

As a small ad agency, we manage various different accounts on many different platforms. Google analytics, adwords, Facebook ads, etc. Databox lets us identify the key performance indicators that we need to see on a daily basis and makes tracking campaign progress EASY!

NOTHING! Please keep doing what you are doing, Databox! I can't imagine doing my job without this software, literally!

Easy initial set up and solid daily results (the sync with Google is really good)

Lack of more parameters for fine tuning reports

simple, easy to use and it integrates into slack which makes it easy to give automated reports to our clients

no real cons, but it would be great if the custom equations were on the basic plan. Seems like something everyone should have access to especially given how much i'm paying. Something as simple as Cost Per Purchase is not available on the TikTok dashboard when it is clearly available on TikTok

Visually its the best I've seen (and I've seen a lot). The integrations are pretty flawless as far as setup goes. I had one small hickup but the team was on it and fixed. The phone app is great and you can even administer the phone data views separate to the desktop - that's awesome!

The real-estate of datawalls is tricky. On one hand if you have three main chunks of data to look at they're great, but it you want to view more (like all the various metrics for a website traffic including conversions rates, etc) you run out of space due to the grid system. But it's not all bad.

Its absolutely brilliant that they allow you to connect up to 4 social media accounts without having to pay. Social media isn't top of the list at our company so all we really need is Google Analytics and Linkedin. Once everything was set up and linked and I had spent a bit of time customising the boards all I have to do now is update and share them each month for the directors meeting. Super easy!

Its obviously a very complex piece of software and I'm sure there are things it does that I don't even know about yet.

They're continually building out new connectors and features based off customer feedback so things move quickly in the direction you're looking for.

It's still new and slightly buggy at times so it can be frustrating sometimes to build something out and not have it work 100% correctly. This is small stuff though since their support is amazing and the bugs are fixed quickly.

I loved the UI, how easy it was to sync data resources, how user-friendly it is. The data wall option is the most significant for me because I am using it as a digital signage tool in my company. It is wonderful.