--- description: Learn how UpKeep can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: UpKeep Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [CMMS Software](/directory/131/cmms/software) > [UpKeep](/software/105965/upkeep) # UpKeep Canonical: https://www.getapp.co.nz/software/105965/upkeep Page: 1 / 54\ Next: [Next page](https://www.getapp.co.nz/software/105965/upkeep?page=2) > UpKeep is an asset operations management solution combining CMMS, EAM, and APM. It is designed for maintenance, reliability and operations teams and allows users to manage their team, assign work orders, sync devices, and more. > > Verdict: Rated **4.6/5** by 1321 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of UpKeep Notifications and alerts are generated in real time, to inform users of any updates to tasks and asset failures. Work orders can be customized to track notes, create checklists, and measure values, with the ability to set priority levels and add pictures, files, or parts to each individual task. Data on existing assets can be imported, and users can scan barcodes on assets or parts to add them to work orders, reserve and schedule parts to be used in maintenance, and track part histories. Branded, customized request portals can be created to allow requests to be made by anyone, from any device, with notifications for new requests, and the ability to track request statuses in real time. Sensors can be integrated with UpKeep, allowing users to monitor assets in real time, define conditions to automatically trigger maintenance requests, view detailed sensor reports, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 1321 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: UpKeep Technologies - **Location**: Los Angeles, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, Spanish - **Available Countries**: Australia, Brazil, British Virgin Islands, Canada, China, Germany, India, Ireland, Japan, Mexico, New Zealand, South Africa, Spain, US Virgin Islands, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Asset Accounting - Asset Lifecycle Management - Asset Planning - Asset Tracking - Audit Management - Audit Trail - Autofill - Automated Scheduling - Availability Management - Barcode/Ticket Scanning - Barcoding/RFID - Benchmarking ## Integrations (25 total) - Azuga Fleet - ClearBlade - Coupa - Linxup - Looker - Microsoft Azure - Microsoft Excel - Microsoft Power BI - Microsoft Teams - Mingo Smart Factory - Motive - Okta - One Step GPS - OneLogin - Procore ... and 10 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CMMS Software](https://www.getapp.co.nz/directory/131/cmms/software) ## Related Categories - [CMMS Software](https://www.getapp.co.nz/directory/131/cmms/software) - [Facility Management Software](https://www.getapp.co.nz/directory/323/facility-management/software) - [Maintenance Management Software](https://www.getapp.co.nz/directory/327/maintenance-management/software) - [Work Order Software](https://www.getapp.co.nz/directory/705/work-order/software) - [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software) ## Alternatives 1. [Fracttal One](https://www.getapp.co.nz/software/111631/fracttal) — 4.6/5 (1773 reviews) 2. [MaintainX](https://www.getapp.co.nz/software/117239/getmaintainx) — 4.8/5 (1005 reviews) 3. [Limble](https://www.getapp.co.nz/software/2049215/limble-cmms) — 4.8/5 (738 reviews) 4. [eMaint CMMS](https://www.getapp.co.nz/software/102141/emaint-cmms) — 4.5/5 (384 reviews) 5. [Maintenance Connection](https://www.getapp.co.nz/software/103911/maintenance-connection) — 4.4/5 (443 reviews) ## Reviews ### "UpKeep keeps track of in-service problems" — 5.0/5 > **Daniel** | *12 August 2023* | Human Resources | Recommendation rating: 9.0/10 > > **Pros**: It is almost too simple to generate and update documents for locations, objects, parts and difficulties. Users can supplement their understanding of the documents for each device we have, this helps to progress the way we try to solve difficulties. In advance of planning, it is necessary to know which machines will demand maintenance in the future, this way we can activate for the occasions when no work will be done. There is no more reason not to want to know the date on which the machine was last serviced. Care provides us with the opportunity to find that one. > > **Cons**: If a fragment or resources are found/listed in a sub-location, as is the case of a production factory, they would at least have to be visible if searched elsewhere in the centrality and even updated requests for help. in the original position or against it. Usability to introduce elements that are already in the database. For example, grouping new locations within the same central. It should have the ability to choose a set of locations and move them to the main location. > > Initially, we will use Maintenance for a short period of time, however, we can already observe certain consequences in terms of tracking difficulties. Thanks to UpKeep, we have a central position that monitors the number of times our machines are down. With certain set-up modifications, we are able to determine whether routine care is necessary or whether it is a matter of management errors. This, in turn, supports us in attributing blame to employees for the way they treat and operate their tools. It also supports us in drawing up the care program for the coming months and enables us to keep track of when certain machines will require specific care. ----- ### "A great start\!" — 5.0/5 > **Ryan** | *3 December 2019* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: The ease of use and functionality check all of the boxes I was looking for. I get updates on my phone, can track work, and share what we're doing throughout our organization in a way that is simple to understand. The cost and very low barrier to entry has been a huge plus as well. > > **Cons**: There have been little quirks with the system that have taken a little getting used to. Updating PMs or creating a PO, for example, can be difficult when you click off the screen to update a piece of that (check list, asset, or part) and then the whole thing that was being worked on is lost. Having discreet location differences for assets and stock rooms would be nice, too. > > My experience over the first month with UpKeep has been very positive. The team in California have been checking in to provide support and they've sent us a ton of QR labels for our assets and stock room. I have worked with five different CMMSs over the past several years and have been responsible for two implementations. This has been the smoothest and easiest one so far... configuration has been easy and it's been warmly welcomed by my team and the organization as a whole. ----- ### "A very strong start, but a long way to go yet." — 3.0/5 > **Jamie** | *28 February 2019* | Events Services | Recommendation rating: 4.0/10 > > **Pros**: I really love the layout and the ease of use. I also appreciate the diverse application to many different uses. The fact that you can access it from a phone or a computer is amazing. Very convenient that way. > > **Cons**: RECURRING WORK ORDERS\! There are so many glitches when you start making work orders recur. I've tried my best to provide feedback on this because it is really starting to be a deal breaker but the problems continue. 1) duplicates pop up constantly and they don't go away easily. 2) The scheduling options for recurring work orders is totally bad. Model it after Google Calendar first, then add options to make it more detailed. The fact that you can't schedule seasonal tasks without some silly back-end procedure to duplicate the work orders every year is highly frustrating. 3) Gonna need a little more flexibility in the different categories of user. My techs need to be able to create their own work orders without being a complete access administrator. There should be something in between. I trust my guys and they know their jobs, I don't need to make all their work orders for them. 4) I'd like to see some improvement in the template modules. I've not been able to benefit from them realistically even though I've tried. When you go to add them into a work order it just never seems to make much sense. > > We all like it, but the glitches are too slow at being corrected. I really don't want to switch companies but it has come up recently. I like working with the support team, they always seem very willing to help. Unfortunately the solutions they provide are hardly ever agreeable with me. I think that is usually no fault of theirs, but rather that we keep reaching the end of the program's capabilities. That is frustrating for me. ----- ### "A great choice for a intuitive CMMS" — 5.0/5 > **Jeff** | *11 February 2021* | Mining & Metals | Recommendation rating: 10.0/10 > > **Pros**: Uploading our plant information, including over 4,000 spare parts that we have cataloged was very easy. We were able to keep our spare part numbers and mirrored the layout of UpKeep with our own spare parts system, which in turn helped the plant personnel with the implementation. > > **Cons**: I would like to see the ability to add daily equipment checklists, that can be performed at a minimum twice daily and were generated automatically at a predetermined time. We currently make rounds through the plant and require our personnel to record the check. > > Immediately we are seeing the benefits of using UpKeep. It has helped to reduce the confusion of where someone left off or waiting for parts to arrive to complete the repair. ----- ### "Very User Friendly" — 5.0/5 > **Paul** | *2 March 2020* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: We are using UpKeep for our maintenance needs throughout the facility. I made an outline to help me plan how I wanted things to work and it was easy to tailor the system to all of our needs. I found the meters particularly useful. There is plenty of videos online available for those of us who learn visually. (like me) > > **Cons**: To date we haven't really found a downside to the software. Like most new programs there is a period of adjustment, but it was very brief. > > UpKeep is helping us to formally document what maintenance we have been doing all along. it also allows everyone to see what is happening and when, which assists in scheduling. Proper documentation of maintenance is becoming a necessity to maintain our current customers and attract new business. In setting up our system, it also provided an opportunity to exam our current practices and make some improvements. ----- Page: 1 / 54\ Next: [Next page](https://www.getapp.co.nz/software/105965/upkeep?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/105965/upkeep) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data