AroFlo Reviews

Easy to use and constantly being updated with new features

Reports are not as easy to use/develop as other products that I've used I seem to end up with a lot of windows all running Aroflo

Aroflo is a good all round package it can be simple or powerful dependoing on how much time you have to set it up and use it.We find it great and are only using aprox 50 % of it at a guess. It would be great to see regular quick 30 minute webinars on features even if it meant having multiple ones to show a task. Sitting down to watch a 1 hr webinar is to long as most dont have that time.but otherwise we love it.

Support on the phone is good but some times you get helpers that are either a bit busy or dont seem like they are interested in the problem.

Our company has previously implemented three different databases and why didn't we know about Aroflo sooner. The training videos were a great learning tool and the set up support was wonderful. Aroflo has certainly given us the scope and provided easy access to the data we require for the operation of our business. Aroflo also has enabled us to integrate the financial data into our MYOB accounting software which other data bases did not provide.

That emails are saved within the notes rather than a separate tab for emails relating to the tasks. For our bigger projects Aroflo doesn't provide cost reports.

Training provided when first setting up Aroflo was fantastic. If only Aroflo support was as good.

Timesheet/calendar is buggy and regularly find timesheet entries lost deleted due to program bugs.

Functionality. Its ability to scale with the business

API's and links to website.Email import of work orders shoud be looked at more to be able to take more information from the PDF's sent.

AroFlo was amazing from the get-go. The customer service team were very helpful with our every request and query. AroFlo helps us run our days smoothly and effortlessly along with the easiness of invoicing and management. Won't ever go anywhere else. Couldn't recommend this software enough.

There have been no cons using AroFlo. Anytime we have encountered a technical issue, AroFlo's technical team have gotten onto fixing it right away.

AroFlo has helped our business 10 fold, it has brought all our various systems into one place so simple from initial training to using day to day

Whats to dislike- support staff are awesome, when and if we are struggling with an issue!

Everything is in one system, easy to monitor jobs from start to finish

Auto save for task or quote description. coma for any Value when copy and paste so info disappears after save

I have been using Aroflo for over 4 years, with a great deal of success. Scheduling using periodic tasks has been a life saver. With the easy to use calendar set up - makes life easy for adding adhoc jobs. Easy to use overall, with loads of flexible for customization. Experience with all help centre staff has been very positive with there knowledge of the system easily providing the solution that you required.

Alerts - could like them to be more customizable so that this can be sent directly to the employee or to client. CRM management needs greater ability. Purchase Orders approval levels would be nice, along with bringing back the GL code under purchase orders - this would be used for accrual purposes.

I find the whole system easy to use and the reports a vital part of the system. Everyday I am improving our system as I find new ways to do it on here.

Process of credit notes, plus some of the boys would like the app on their phone and not going through the web.

The support staff and amazing. Most other software's I have used, its impossible to speak to someone over the phone. AroFlo you can be talking to someone in 5 minutes. AroFlo is constantly trying to enhance the software experience, adding new features and taking feedback from customers. This is hands down one of the best softwares I have ever used and can do it all.

I haven't had any major issues. If i have the team have helped me work through all of them.

The tech support has been great. Software is very reliable and you can upload photos from your phone and other devices at any time do you have Internet. Invoicing is reasonably easy.

Not being able to Amend clients details on the field setting. So if a client email address is wrong when you were talking to them you cannot change it on your phone and you have to change it when you get back to the office.
Not being able to see all photos from a particular address you can only see the ones on that Task which means you have to open every task to find the photo you may need.
When you're looking at your tasks it would be nice to have an arrow down so you could go to the next task for example if you have 10 Tassie on the go you could start at past one and see the status then the arrow down and go to task 2 then three then four. Instead of going back to the homepage not knowing what task you were just on and then click on the next task below in the list.
When you quote and item out of your infantry and then invoice that item without Allocating the item as well the item will not be The ducted from infantry Stock.

The ease of import from drawing take off to Quote to Scheduling the job makes this the easiest software for all levels of users. It has made the tracking of our bookings easier and more reliable and the ability to store information in one place has completed the link in our job management.

The only item I would like to see improved is the transfer of inventory items between locations.

Simply to use software with excellent reporting.

It is a big program with a lot to learn, can be a lot of back and forth across the screen at times.

The ability to talk to a PERSON when we need help
Ability for the staff in the field to access documents and jobs as required, ease of interface with Xero.

The need to go day by day when filling in public holidays or leave in a timesheet - there is no option for management to use a bulk entry

Web based allowing us to access our information easily on any device. Simple to use for field users but very powerful in the office.

Rapidly growing and often new functions or interfaces are not well resolved before launching

very basic well it has very little use, or the way i hear people call it: "one big spreadsheet" ..

will not integrate the right way to xero
it wil take forever to update
glitch will ignore your work

Very easy to use and very realiable. Reporting allows you to see weekly revenues with ease.

Not being able to create custom fields with the same name as previously archived custom fields

The options of adapting it to our own requirements and the help received when setting up initially. Ongoing help is always provided in a quick time frame.

Not sure - like it all really - it works well for us

Easy to use and customize. Great support and great help files.

I haven’t found any negatives yet. User interface could be a bit more visual if I had to find a negative