--- description: Learn how ZENOTI can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ZENOTI Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Medical Spa Software](/directory/1121/medical-spa/software) > [ZENOTI](/software/105937/zenoti) # ZENOTI Canonical: https://www.getapp.co.nz/software/105937/zenoti Page: 1 / 52\ Next: [Next page](https://www.getapp.co.nz/software/105937/zenoti?page=2) > ZENOTI is an all-in-one, enterprise software that helps salons, spas and medspas to manage and grow their business. The solution disappears into the background while supporting every aspect of your business, so you can focus on what you love - giving your customers a great experience. > > Verdict: Rated **4.4/5** by 1262 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ZENOTI 1\. Take your guest experience to modern heights. Now your guests can seamlessly check-in and check-out with automated payments, saving your customer and your business precious time. 2. Integrate multiple locations to ensure that your customers enjoy a seamless experience across the nation. ZENOTI puts your records in one place and ensures a consistent experience wherever your customers go. 3. With Smart Marketing you can predict client needs and trends to deploy personalized and automated marketing that keeps your schedule full and optimized. Users can automate and personalize marketing tasks, sending service reminders, product refill reminders and birthday greetings quickly and efficiently. 4. Manage your employee payroll, commissions, bonus, performance and attendance with our all-in-one spa and salon staff management software. 5. Our platform delivers complex scheduling requirements while providing an intuitive experience that your customers will love. Fill more slots, grow revenue, and free up your front desk staff. 6. With digital forms eliminate the manual processes and create a better experience for your patients, improve the speed and accuracy of daily operations, while also garnering valuable data to inform your marketing. 7. Our analytics platform enables you to can create your own dashboards, custom reports, access analytics data sets and create your own calculations - all on real time basis. 8. We have partnered with leading payment solutions provider. Our partnerships offer our clients the ability to integrate 3rd party solutions in a way that is convenient and secure. 9. Zenoti is available as a native mobile application on iOS and Android, providing users with the flexibility to manage online bookings on the go. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 1262 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Soham Inc dba Zenoti - **Location**: MERCER ISLAND, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$300.00 - **Pricing Details**: For accurate pricing, contact Zenoti directly. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Cambodia, Canada, France, Hong Kong SAR China, India, Malaysia, Netherlands, New Zealand, Norway, Philippines, Singapore, Switzerland, Thailand, United Arab Emirates, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Attendance Management - Attendance Tracking - Automated Scheduling - Availability Management - Barcode/Ticket Scanning - Before & After Pictures - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Class Management - Class Scheduling - Client Database ## Integrations (8 total) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Medical Spa Software](https://www.getapp.co.nz/directory/1121/medical-spa/software) ## Related Categories - [Medical Spa Software](https://www.getapp.co.nz/directory/1121/medical-spa/software) - [Spa Software](https://www.getapp.co.nz/directory/69/spa-management/software) - [Salon Software](https://www.getapp.co.nz/directory/212/salon/software) - [Membership Management Software](https://www.getapp.co.nz/directory/171/membership-management/software) - [Scheduling Software](https://www.getapp.co.nz/directory/233/scheduling/software) ## Alternatives 1. 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I have asked so many random questions across all different subjects and \[sensitive content hidden\] always assists with a smile. > > **Cons**: There are some system settings that can be difficult to work around sometimes. I wish we were able to adjust system settings and preferences based on the salon's needs. > > Zenoti is a great appointment booking and client management system. It is nice to have client communications, online booking, appointments, payments, marketing, and feedback all streamlined in one place. It is fairly easy for beginners to learn how to use. The support team is prompt and thorough when assistance is requested. ----- ### "Absolutely Worth The Switch" — 5.0/5 > **Brady** | *11 September 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: We have loved that it is completely customizable. It is very feature heavy, and considerations have been given to almost every scenario due to the multiple clients on the platform and time in business. Much has already been thought through and there are solutions for 99% of what I needed in my business. I love the way we can categorize services into primary \& secondary types for public display on our booking link. This helps new and existing clients find our services with ease. There are some pretty simple things that they offer that I didn't get with my old platform that I am loving. Electronic \& redeemable gift cards online. A referral program with each client having an auto-generated unique code to share. Prompting for tips on select services with a provider but withholding on others. Multiple \& automated waivers/forms based on appointment type. etc. Like I mentioned, these are all pretty standard but were features that were missing on my old platform. The migration of all my data, including payment tokens, forms, etc. was pretty impressive also. We have a ton of data, and I believe we will get it all to transfer. Having a dedicated account manager and migration specialist was crucial and they did a great job for us\! Thanks \[sensitive content hidden\]\! Also, the platform has a little AI bot chat feature that is actually pretty solid. > > **Cons**: At first, the quantity of features was a bit overwhelming. There are just so many things you can do and its easy to get lost in the sauce early on. That slowly resolves itself overtime and becomes more of a perk than a hinderance. I also wish that they had a direct phone line for their support team. Maybe they do but so far I have been chatting through the AI bot, then if I don't find an answer, it will give an option to connect to an agent, but it usually isn't very fast that someone connects. Once they do, they have been helpful with screenshots and have even sent links for a video call when needed. > > Absolutely worth the switch. We opted for a full migration package and the team was super helpful. There is no way I would be doing all of this myself. Our staff is enjoying the platform and learning as we go\! Some quirks here and there but there has yet to be a platform that handles our offerings as cohesively as Zenoti. ----- ### "Zenoti seems to talk the talk but doesn't actually walk the walk." — 3.0/5 > **Erika** | *18 October 2025* | Alternative Medicine | Recommendation rating: 3.0/10 > > **Pros**: I've used Zenoti for a couple months at the spa where I work. It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home. There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can see if I client is new, is an existing member, and some of the specifics for their service booking. > > **Cons**: There seems to be some issues with integration between the desktop version and the mobile version. When at the spa on the desktop which is hard wired to internal servers within the location, on sporadically for random clients I'm not able to load the profile information, yet for the same client/appointent I am able to open it from a mobile device that is on the same server wifi. The GM has reviewed all of the permission settings as well as contacted our customer support and there doesn't seem to be a consistent reason or "fix". Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection. The screen windows sometimes come up out of view, for example when opening my client schedule for the day only 1/4 of the schedule "window" is viewable to the far right of my screen and the rest is cut off with no ability to scroll or swipe over. Usually after I switch calendar/schedule layout views a couple times then it will come up like it's supposed to. Also, the mobile app takes a really long time to process when trying to open client profiles and forms which is very frustrating when on a tight client schedule. > > Overall it seems like Zenoti "should" be a great platform. It has tons of bells and whistles that would make it an ideal platform and I'm sure it has far more capability beyond the pretty basic level of use that my role utilizes it for. However, I personally would be a bit hesitant to recommend it and would likely not use it myself if I ran a full service spa. With as glitchy and unpredictable even the basic functions seem to be I would be nervous to even try utilizing some of the more complex features. ----- ### "Zenoti For the Win" — 5.0/5 > **Kim** | *23 September 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: "What we like most about Zenoti is how seamlessly it supports our patient experience—from customizable online forms to robust patient management tools. The platform is intuitive and easy to navigate, which makes daily operations much more efficient. Customer support has also been exceptional; any time we’ve had questions or needed help, the team (especially \[sensitive content hidden\]) has been quick to respond and incredibly helpful. Overall, Zenoti has made it easier to stay organized, deliver consistent service, and keep both our team and clients happy. > > **Cons**: Learning a new software was challenging at times, especially when navigating unfamiliar features or workflows. However, \[sensitive content hidden\], in particular, has been incredibly helpful and patient, making the process of resolving issues and understanding the system much smoother and less overwhelming. > > "Our overall experience with Zenoti has been positive. As with any robust software platform, there’s a learning curve—especially when first getting started or implementing new features. At times, the system can feel a bit overwhelming or unintuitive, which made onboarding a bit challenging. That said, the quality of customer support has made all the difference. \[sensitive content hidden\], in particular, has been incredibly helpful, patient, and knowledgeable. He’s made it much easier to troubleshoot issues, understand the platform, and feel confident using it. We truly appreciate the responsiveness and clarity of the support team, which has helped turn potential frustrations into manageable solutions. ----- ### "Excellent data, onboarding takes effort" — 5.0/5 > **SAMANTHA** | *30 December 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Zenoti has strong reporting and data analysis tools that make it easier to track performance, sales trends, and team/service metrics. Once set up, it helps us make better decisions because the numbers are clear and detailed > > **Cons**: The biggest downside was the learning curve. Coming from our previous software, Zenoti felt tricky at first and took time to understand. Some workflows feel less intuitive, and it required extra training before our team felt fully comfortable > > Overall, our experience has been good. The system was challenging to adjust to in the beginning, but once we learned it, it became more manageable. The data analysis and reporting are a major benefit, and it’s helped us run the business with more insight and structure. \[sensitive content hidden\] has been great with the onboarding process ----- Page: 1 / 52\ Next: [Next page](https://www.getapp.co.nz/software/105937/zenoti?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/105937/zenoti) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data