LogicalDOC

4.5 (93)
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Enterprise document management for SMBs

Overall rating

4.5 /5
(93)
Value for Money
4.5/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support
4.4/5

94%
recommended this app
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93 Reviews

John
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

LogicalDOC in Greece

Reviewed on 14/06/2022

Pros

The integration and the expansion with scripting (velocity) was one of the most important features, as system integrators we see then "unlimited" possibilities that we have with automation module.

Cons

One of the features that we miss related to the other DMS systems is the fact that logicaldoc can not have multiple documents (files) per metadata record of course there is the link functionality but still needs expansion , for example to create links from the document it self and not with copy , paste as link.

Joe
Overall rating
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Inexpensive DMS solution that is easy to deploy and has flexible scale-up plans

Reviewed on 16/06/2022

Pros

It has all the essential features at a reasonable cost. The software is not a resource hog so no expensive server hardware is needed. Intuitive user interface meaning it takes minimal time to get new members of the organization up to speed with the system.

Cons

Coming from a non-English speaking world, it can be a bit difficult for average people to operate interface as the multilingual user interface options are very limited. Only simplified Chinese and traditional Chinese is not available. The majority of documentations are English as well.
Right now, the whole system works best on a desktop browser. The web interface for mobile devices can use some update.

Armando
Overall rating
  • Industry: Insurance
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Not so beautiful as you could think

Reviewed on 15/06/2022

Not good. we will likely look for other solutions in the next few months.

Not good. we will likely look for other solutions in the next few months.

Pros

good system to storage and share corporate documents

Cons

OCR does not work properly. Depending on hidden reasons, some documents are ocr recognized, others not. And you don't know what documents are in ocr and what docs are not. A lot of issues with the resizing and painting of the windows, the search has also bugs. So, searching is not trustable. The help desk is useless, it seems that when you detect a bug, you are guilty, you receive inappropriate answers, and the problem keeps unsolved.

Response from LogicalDOC

Sorry for you bad experience. The OCR results highly depend on the nature and quality of your documents, and also the engine you use. LogicalDOC supports a couple of commercial engines while you are now using the free Tesseract OCR that comes as default choice but it is not the best. You may try with the other engines as specified in the documentation: https://docs.logicaldoc.com/en/settings/ocr

Before your purchase you tried LogicalDOC for 30 days, so we suppose you tried the OCR and all the other features and you found them suitable for your needs.
So if now you look for something else, we suggest you to carefully try the new system because we think that what you say about the OCR is nothing related to LogicalDOC.

Regarding the Customer Support rating, we are really surprised because we attended all your requests in the same day and also in Spanish language, we also have an email(dated 07/02/2022) of yours thanking us for the speed in answering you.

James
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Logicaldoc is a great document management solution for small and medium enterprises. Very...

Reviewed on 16/07/2017

The software has greatly improved business processes within organizations that we have rolled it...

The software has greatly improved business processes within organizations that we have rolled it out. One case in point was an organization that had 800,000 pages scanned from different files. Using Logicaldoc the organization was able to index all these pages and currently they are able to reference all their files with the comprehensive search functionality of the system. The organization has managed to free over 200 square feet of storage space where the file registry was and now all the files have been moved to a remote location. Processes that required referencing of files used to take 2 days but with logicaldoc, clients are served immediately.

Pros

I love the ease of use of the software and also the short learning curve. Installation takes utmost 30 minutes for any administrator with basic IT skills. The drag and drop of documents into the drop spot also makes upload of documents very easy for any organization. Logicaldoc also allows easy updates of the software which ensures organization's stay with the latest software. We have had the software in our organization for nearly a year with no regrets of this investment.

Cons

The biggest challenge we have had with the software is lack of a backup package with initial installation. Backup addon costs the same as the business license which does not make alot of sense. Handling of duplicates also is a challenge and versioning though this might be a user challenge rather than the software itself.

Response from LogicalDOC

Backup utility is not embedded in the standard product because you might want to use your own backup infrastructure. No one of the known DMS available in the market provide an embedded backup tool and the majority of them nor provide it for payment.

Of course, we provide a professional incremental Backup tool whose price is fixed and independent from the license, since you have a very small installation the price of the Backup tool is comparable with your license price, but in general this is not the case.

Georgi
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Georgi Raychev LogicalDOC survey

Reviewed on 17/06/2022

Pros

Easy to deoply, install, setup and use. Many customabale options

Cons

Few specific requests to have something that they have seen in other softwares, but is very user dependant

Juan José
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Using Logical Doc

Reviewed on 20/06/2022

Logical Doc help us solving our problems with data management.

Logical Doc help us solving our problems with data management.

Pros

Working with LogicalDoc is very useful. It allows us to keep all our documents well organized and the use of them in our daily basis is efficient.

Cons

We found very complex and difficult to use the option of sharing documents with our clients. Allowing them access is not easy. Having simpler ways to do it would be a great improve.

Abdus
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

LogicalDOC

Reviewed on 27/06/2022

Pros

The price is cheap and easy to use.
Easy to install by yourself

Cons

requires large bandwidth consumption if accessed from branch offices

Ibrahim
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

My experience with Logicaldoc

Reviewed on 15/06/2022

I'm happy with the ability of Logicaldoc, currently I use it daily in my company, and our team use...

I'm happy with the ability of Logicaldoc, currently I use it daily in my company, and our team use it in periodic document creation and archive.

Pros

High ability of documents control, as well as record document versions.

Cons

It may not considered cons, but I would like to go depth in additional tools like dashboard, and work flow routes.

At that opportunity I will be grateful if you can support us with materials describe different Logicaldoc features and tools.

Michael
Overall rating
  • Industry: Oil & Energy
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Nice Document Management System

Reviewed on 15/06/2022

Pros

The product is user friendly. Most of the features are necessary for a document management system

Cons

It could be better if the viewing of CAD files is available for baseline features.

Nora
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Admin management software

Reviewed on 27/06/2022

good

good

Pros

product is very useful for daily usage. i recommend it to other buyers

Cons

interface needs to be more user friendly

Neny Probo
Overall rating
  • Industry: Oil & Energy
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

average

Reviewed on 21/06/2022

as the user, I didn't find any additional benefit yet by using this software. besides as documents...

as the user, I didn't find any additional benefit yet by using this software. besides as documents record management only

Pros

nothing, at this time I feel that this software is average (less from the expectation)

Cons

not easy to use compared with the previous software

Kevin
Overall rating
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

LogicalDOC

Reviewed on 4/02/2017

We reviewed several competing Document Management Systems and decided to implement LogicalDOC. ...

We reviewed several competing Document Management Systems and decided to implement LogicalDOC. Their pricing fit into out budget great as we are a non-profit. The flexibility of LogicalDOC allowed us to utilize LogicalDOC as an enhancement to other system capabilities. From meta-data fields, calendar scheduling, workflow, stability, to many updates and improvements regularly, this product is well worth our investment.

Pros

Cost per user very reasonable, stable web platform, access security features, extensive file extension recognition.

Cons

Built-in Preview needs some improvement

Oliver
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Replace Liferay with LogicalDoc

Reviewed on 23/01/2017

We started evaluating DMS software systems to replace a Liferay based solution. Liferay contains...

We started evaluating DMS software systems to replace a Liferay based solution. Liferay contains rudimentary DMS functionality, rudimentary CMS functionality and a JSR compliant portal solution. The client was not satified with the performance, complexity, support and price tag.

We suggested our client to replace parts of the solution while focusing on industry standards.
CMIS offered us a selling point to convince our customer to use a DMS without vendor lockin. Since a DMS is not a ContentManagementSystem and has portal functionality was substituted that with an client specific web client using the content from the DMS. LogicalDoc even added a web content editor in almost no time at a fair price.

The customer finally got it all.
A pure DMS, a great support and a fair price and a software solution that could anytime replace LogicalDoc with another CMIS compliant DMS. But there is no reason since 2013.

Pros

CMIS interface

Cons

Web Client

Bob
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great support!

Reviewed on 23/05/2020

Pros

The software works as described. Very easy to use.

Cons

Lack of different views of column. Workflow hard to use

thomas
Overall rating
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

great management system

Reviewed on 22/02/2017

This is one of the best documented project I ever seen. I installed community version with no...

This is one of the best documented project I ever seen. I installed community version with no problems . DMS has good looking and fast web interface. Web services API works perfectly. Good job!

Pros

document management system

Cons

management system

Response from LogicalDOC

Thanks for the positive review, it is our intention to add some new features to the open-source edition, but we need your help to select them. For this reason you're invited to start a discussion in our web forum http://forums.logicaldoc.com

Charlie
Overall rating
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Top Notch DMS Solution

Reviewed on 25/01/2017

We were looking for a solution to replace our FAP server with a solution which can manage, version,...

We were looking for a solution to replace our FAP server with a solution which can manage, version, audit our data in a stricter method.
Since using the product we have utilised the APIs for a couple of our inbuilt products with ease thanks to LogicalDOC's support team.

Pros

Features, APIs, support

Cons

No mirroring of the DMS is officially supported (File and DB mirroring).

Carl
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

LogicalDoc

Reviewed on 14/06/2022

Pros

Functionality, ease of use, access control, API for interfacing with other software

Cons

online help, some functionalities are not evident. An online help will facilitate the use

Matteo
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use and reliable documental repository

Reviewed on 30/07/2018

Pros

I've been using LogicalDOC (PC and Synology NAS versions) for over 4 year now. Beeing able to find, share and print sensitive documents instead of leaving them in the office is priceless: saves a lot of time and there are very little (or none) security risks,

Cons

The backup engine should have a user interface to be more user friendly and should be included for free in the software.

ITAMAR
Overall rating
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A GOOD TOOL

Reviewed on 23/08/2016

IT IS A PROGRAM THAT HAS HELPED ORGANIZE OUR MUCH AS ADMINISTRATIVE TECHNICAL INFORMATION
EASY...

IT IS A PROGRAM THAT HAS HELPED ORGANIZE OUR MUCH AS ADMINISTRATIVE TECHNICAL INFORMATION
EASY ACCESS, AND VERY FLEXIBLE, ROBUST SOFTWARE LOOKS

Pros

FLEXIBILITY TO SUIT YOUR NEEDS OUR

Cons

NOTHING

Andy
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Update support

Reviewed on 8/08/2014

I needed some assistance with a failed installation. The failure was, as it turns out not the fault...

I needed some assistance with a failed installation. The failure was, as it turns out not the fault of LogicalDoc, but due to the lack of error messages in the log I did not know what the real prblem was, only that the update did not work.
After sending in the logs from the failed install, I had a tech support representative from LogicalDoc loginto the server and go through some trouble shooting steps. It turns out part of the java installation was out of date. After a quick fix the install was able to be processed successfully.
I have been through 6 updates with the LogicalDoc product and all have been relativly painless. Drop in a .zip package to the updates folder, run a command from a command prompt and away you go. This could be made easier with an executable, but as it stands it's not too bad.
Tech support is knowledgeable, and quick.

Brian
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

A perfect choice

Reviewed on 1/07/2013

LogicalDOC was the obvious choice for my client. They required very little training moving between...

LogicalDOC was the obvious choice for my client. They required very little training moving between Outlook and LD as the interfaces are similar. It also solved a BIG problem we had hosting this particular client's e-mail. They had 30+gb of e-mail on a Zimbra mail server and the shear size of it was breaking Outlook functionality regularly. Using LogicalDOC with MessageExport plugin (3rd paty) I was able to dump the entire e-mail database and import it directly into LogicalDDOC. This saved my client and ourselves a lot of time/effort/money when it came to support. Long term benefits of LogicalDOC is huge as well. My clients need for physical storage for mountains of printed documents has been significantly reduced and efficiency has gone up. Everyone wins.

Michael
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Top Notch Document Management System

Reviewed on 27/01/2015

My company decided that we were going to start making all company documents digital and we needed...

My company decided that we were going to start making all company documents digital and we needed an application to help us organize this move. After testing multiple vendors LogicalDOC was by far the best product for the price. The other vendors who had a comparable application wanted more than two times the cost of LogicalDOC per user license. MIM Software has been using LogicalDOC for three years now and we are very satisfied with the product and how it performs. There has been times when the software was not working properly, but the LogcalDOC support team is always quick to respond and come up with a solution. I would recommend LogicalDOC to other companies looking to move all their documents into a digital platform.

Peter
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

LogicalDOC 6.8

Reviewed on 19/08/2014

LogicalDOC EE conviced us with the simple handling of the user interface and the modern design. The...

LogicalDOC EE conviced us with the simple handling of the user interface and the modern design. The continuous advancement of the development and the compliance of our security aspects finalized the profile of requirements. ROBEL greatly appreciates the ability to define workflows for the documents. In fact the number of documents held by the company is growing and it is necessary that LogicalDOC allows to define responsibilities and activities to be assigned to users in order to work collaboratively on documents. ROBEL is able to track exactly all the documents so they can reconstruct the activities carried out by a user on a document during its entire lifetime with LogicalDOC.

Maria
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

LogicalDOC is a wonderful program

Reviewed on 16/03/2015

The support of LogicalDOC is very serious, as well as very fast and efficient.
Also, they provide...

The support of LogicalDOC is very serious, as well as very fast and efficient.
Also, they provide us with solutions for improve on the uso of LogicalDOC and getting the best performance.

LogicalDOC support is always available and you can speak them. When there are problems, they resolve it as rapidly as possible with the certainty of which already it doesn't return to happen.

We are a company called COJALI S.L with LogicalDOC. We have many documents and LogicalDOC was the solution to manage them and archive them correctly.

Dominik
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

LogicalDOC in our intranet since 2011

Reviewed on 24/01/2017

We are a civil engineering office based in Vienna, Austria and integrated LogicalDOC in our...

We are a civil engineering office based in Vienna, Austria and integrated LogicalDOC in our intranet to build a knowledge database for technical documents. The extended search functionality, document tagging and versioning allows all our employees to access vital information for our business.

It's so good to see that specialized open source software projects are a vital alternative to overpriced proprietary "standard" products with often unnecessary features.