---
description: Learn how Microsoft Teams can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Microsoft Teams Reviews, Pricing & Ratings | GetApp NZ 2026
---

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# Microsoft Teams

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> Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice \&amp; video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.
> 
> Verdict: Rated **4.5/5** by 10940 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Microsoft Teams

 Skype for Business is integrated with Teams, allowing users to make voice and video conference calls.&#10;&#10; Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Teams, enabling users to access and collaborate on documents from within the app.&#10;&#10; The workspace can be customized for each team, with tabs for frequently-used documents or services, and connectors to third-party tools and services.&#10;&#10; All team members can view the histories of team conversations, and users can create private chats for smaller groups or one-to-one discussions.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 10940 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: $7.60
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, India, Ireland, Israel, Japan, Luxembourg and 15 more

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agenda Management
- Alerts/Notifications
- Annotations
- Application Management
- Assignment Management
- Audio Calls
- Audio Capture
- Auto Framing
- Automatic Transcription
- Availability Indicator
- Backup and Recovery
- Brainstorming
- Breakout Rooms
- CRM
- Calendar Management

## Integrations (68 total)

- Adobe Acrobat
- Asana
- Assembly
- Axonify
- Booking
- Calendar Pro
- Calendly
- Canva
- Claude
- Copilot
- Copilot
- Desk
- Drop
- Dynamics 365
- Figma

... and 53 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Instant Messaging Software](https://www.getapp.co.nz/directory/320/instant-messaging-chat/software)

## Related Categories

- [Instant Messaging Software](https://www.getapp.co.nz/directory/320/instant-messaging-chat/software)
- [Collaboration Software](https://www.getapp.co.nz/directory/335/web-collaboration/software)
- [Unified Communications Software](https://www.getapp.co.nz/directory/599/unified-communications/software)
- [Online Meeting Software](https://www.getapp.co.nz/directory/101/online-meetings/software)
- [Web Conferencing Software](https://www.getapp.co.nz/directory/110/web-conferencing/software)

## Alternatives

1. [Zoom Workplace](https://www.getapp.co.nz/software/111633/zoom) — 4.6/5 (14526 reviews)
2. [Google Workspace](https://www.getapp.co.nz/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews)
3. [Google Meet](https://www.getapp.co.nz/software/121823/google-hangouts) — 4.5/5 (12079 reviews)
4. [Slack](https://www.getapp.co.nz/software/91563/slack) — 4.7/5 (24046 reviews)
5. [GoTo Meeting](https://www.getapp.co.nz/software/20464/gotomeeting) — 4.4/5 (11525 reviews)

## Reviews

### "Teamwork Just Works With MS Teams" — 4.0/5

> **Zach** | *25 February 2026* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: If you're already part of a Microsoft organization Teams is the common sense solution to video conferencing and calling as it'll integrate easily with your other systems. Teams works very well with other MS software like Outlook, Excel, Powerpoint, etc. &#10;&#10;For organizations that are hybrid or fully remote Teams is a great tool for team collaboration and it is also convenient to be able to simultaneously work on projects in Excel/Powerpoint etc with other team members during live meetings. &#10;&#10;Teams is incredibly easy to use and I consider it a very robust workplace communication tool.
> 
> **Cons**: For users outside our organization or teams that are not on Microsoft they sometimes have issues with joining our video calls. We often have clients request meetings on other platforms that are native to their own internal teams like Zoom or Google Meet. &#10;&#10;While Teams is a solid option, not every organization uses it so there is some unfamiliarity with it for external teams.
> 
> Overall I've been using Teams for several years and while it was a little clunky at first and the user interface was lacking, they have continuously upgraded and improved the overall user experience. Teams is probably my most used tool on my computer as I'm in a few video calls a day. I don't think I could live without Teams at this point\!

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### "Essential for any work place in 2026" — 4.0/5

> **Niamh** | *28 February 2026* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to meet when working remotely, can share screen for presentations and use the chat feature. Had security also.
> 
> **Cons**: Sometimes I have had issues trying to login when switching between work and personal accounts but that could just be my own issue rather then Teams
> 
> Really useful especially when I work remotely. I am able to share my screen and give updates to my employer; my boss can also request a pointer and use it to show me things in my presentations while I'm screen sharing, like the option to have camera off and on

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### "Great communication tool" — 3.0/5

> **Cecelia** | *10 March 2026* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Teams is very easy to use and is great to keep up with groups and team communication. I like that I can customize it to be able to see unread versus read messages as well as have favorites pinned.
> 
> **Cons**: Teams freezes a lot as well. Meetings run smooth but sometimes it disconnects for random amounts of time.

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### "Microsoft Teams for the Win" — 4.0/5

> **Verified Reviewer** | *28 January 2026* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Microsoft Teams effectively combines the instant messaging/chat interface with the video call/meeting platform within the same program, which offers an advantage over the Slack \&amp; Zoom combo I've seen in some organizations.
> 
> **Cons**: Within the Teams desktop app interface, there's a lot available, which is nice if you know what it all is and use everything. But for beginners or simple users, it can be a little cluttered and even overwhelming.
> 
> I've used Microsoft Teams for over 6 years at an organization with about 150 employees and I like it a lot. Scheduling meetings, adding outside users to calls, setting up chat threads, and other features common to programs like this are easy and intuitive on Teams.

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### "very good for messaging, but not much else" — 4.0/5

> **Oleg** | *28 March 2026* | Banking | Recommendation rating: 5.0/10
> 
> **Pros**: I was very uneasy when my company decided to move from Jabber to Teams for messaging, but for messaging alone, they are very good. When you receive a message, it jumps on the right bottom portion of the screen, and then stays there.&#10;You can add screenshots&#10;Depending on your setup, you will receive an email if you did not open your teams message in set time
> 
> **Cons**: jabber had phone line associated with itself (including outside phone call), jabber does not. So we ended up keeping jabber just for external calls \!
> 
> For messaging its very good. You can make internal calls with Teams, but Zoom is still much better for everything. No external calls. So depends on what you need, if your teams have a lot of calls, ad had external calls, you'll still need Zoom, and something for external calls like jabber

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## Links

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| pt | <https://www.getapp.com.br/software/105615/microsoft-teams> |
| pt-PT | <https://www.getapp.pt/software/105615/microsoft-teams> |

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