--- description: Learn how RingEX can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: RingEX Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [RingEX](/software/105173/ringcentral-mvp) # RingEX Canonical: https://www.getapp.co.nz/software/105173/ringcentral-mvp Page: 1 / 49\ Next: [Next page](https://www.getapp.co.nz/software/105173/ringcentral-mvp?page=2) > Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more. > > Verdict: Rated **4.2/5** by 1200 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of RingEX Employees can avoid having to carry two phones, one for work, and another for personal calls, with RingEX business phone system. RingEX uses the employee's company business number, rather than a personal number, to help maintain their business identity. Users can create voicemail inboxes and greetings, as well as access voicemail with the latest tools for receiving messages in any preferred format. Customers from all over the world can contact users by using RingEX to set up a local phone number, giving the company a local presence. RingEX integrates with third party applications such as Salesforce, Oracle, Dropbox, Zendesk, Desk, Google, Box, and Microsoft. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 1200 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: RingCentral - **Location**: Belmont, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: RingCentral MVP has three pricing plans: Core: $20/user/month Advanced: $25/user/month Ultra: $35/user/month Save up to 33% by paying annually - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Ireland, Jersey, Netherlands, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - CRM - Calendar Management - Call Centre Management - Call Conferencing - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing ## Integrations (9 total) - Box - Dropbox Business - Google Workspace - Microsoft 365 - Microsoft Outlook - Okta - Salesforce Platform - ServiceNow - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.getapp.co.nz/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.co.nz/directory/107/voip/software) - [Telephony Software](https://www.getapp.co.nz/directory/294/telephony/software) - [Business Phone Systems](https://www.getapp.co.nz/directory/1099/business-phone-systems/software) - [Cloud PBX Software](https://www.getapp.co.nz/directory/1101/cloud-pbx/software) - [Unified Communications Software](https://www.getapp.co.nz/directory/599/unified-communications/software) ## Alternatives 1. [Microsoft Teams](https://www.getapp.co.nz/software/105615/microsoft-teams) — 4.5/5 (10940 reviews) 2. [Zoom Workplace](https://www.getapp.co.nz/software/111633/zoom) — 4.6/5 (14526 reviews) 3. [Slack](https://www.getapp.co.nz/software/91563/slack) — 4.7/5 (24046 reviews) 4. [Google Workspace](https://www.getapp.co.nz/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews) 5. [Ringover](https://www.getapp.co.nz/software/117547/ringover) — 4.7/5 (858 reviews) ## Reviews ### "One of the most complete easy to use fully cloud solutions out there" — 5.0/5 > **Justin** | *21 April 2018* | Recommendation rating: 8.0/10 > > **Pros**: No need to have anything but a desk phone, computer, or mobile device, and the internet to make it work. It is very feature-rich. They work with many phones, even others like Microsoft say are not compatible. If you have a bunch of old equipment that won't work with another cloud provider, RC will be one of your best bets to work with your hardware. If even they don't work with your devices, you probably need to get rid of your archaic technology. Provision is very quick and easy. Their chat support has less than a 10-minute wait, usually no wait. Their support is very capable. They handle all firmware upgrades automatically, at least with our VVX phones. > > **Cons**: Cost much more than a locally-hosted system but I think if money is not an issue, it's much better to let your company do what it does best, and let RC do what it does best. Don't try to be a VoIP provider company just for yourselves. Let the pros do it (unless if you're a VERY large company maybe). Don't pay crazy more for phones from them, just buy them on Amazon and provision them yourself in about three minutes. For rare, advanced problems, sometimes their support drops the ball and you need to contact your account manager. Sometimes he'll be out of the office for several days though. Anytime we've had more than two phones down, they have been able to solve our problems by the next morning, even for CRAZY issues. Most of the time support is very great and I recommend it. > > If you are starting out, you might want to try a cheaper provider first, or bundle with Office 365 if you already have that. I know this is a solid solution. I've never had the chance to use anything else for VoIP, but I know this will get certainly get the job done well. I would have no reservations going into this at all if you need to make a quick decision. This company will be able to handle your system and do everything you need within reason. ----- ### "Great VOIP service provider" — 4.0/5 > **Shannon** | *9 December 2024* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: It is quite efficient and effective to have several key business services in one spot. Telephony, group chat, text, fax, video conferencing. The reporting features and analytics are also very helpful. > > **Cons**: 4 stars because the system needs to integrate a global address feature that can be populated by admins without uploading archaic lists of external contacts (which is very difficult and not intuitive). Also the ability to configure the application's user interface remotely for each user would also be great. > > The system has been excellent and reliable. ----- ### "RING CENTRAL" — 3.0/5 > **Amy** | *9 January 2024* | Consumer Services | Recommendation rating: 3.0/10 > > **Pros**: The app was easy to use when making calls away from the office. > > **Cons**: Not reliable for our technicians when out in the field. The call wouldn't go thru, causing our techs to have to block their personal numbers resulting in customers not recognizing the phone number and not answering. > > The customer support was not very helpful. They used terms that I didn't understand, and no one was willing to help me understand. For example, I do not know what Ping means or how to do a "Speed test." Their ways of troubleshooting were not ever helpful. ----- ### "Great platform for VOIP" — 5.0/5 > **Verified Reviewer** | *5 October 2023* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: Auto call recording, the phone app for desktop and mobile as well as being able to see in real time call status of colleagues is a key to this program. The message feature is a must as well. > > **Cons**: Would like better instruction/direction on the MPV integration with Microsoft Dynamics CRM > > Overall we have enjoyed using this new platform and it meets our company compliance needs for phone calls in the insurance industry. ----- ### "RingCentral way better by far\!" — 4.0/5 > **Martha** | *16 July 2021* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Everything, very friendly software. I love the software. > > **Cons**: A couple of times my text did not go out. But was fixed after I reported the issue. > > They are by far 100 times better then Nextiva\! ----- Page: 1 / 49\ Next: [Next page](https://www.getapp.co.nz/software/105173/ringcentral-mvp?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/105173/ringcentral-mvp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data