Duo Security

4.7 (524)
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User identity verification & device vulnerability discovery

Overall rating

4.7 /5
(524)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.4/5

95%
recommended this app
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524 Reviews

Orwell
Orwell
Overall rating
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mobile authenticator user review

Reviewed on 24/06/2023

For me I can describe my experience with the mobile authentication app as very convenient for the...

For me I can describe my experience with the mobile authentication app as very convenient for the security of my work computer since I have my phone at all time and my phone also has a password so that adds another wall of security for my companies sensitive information.

Pros

Duo security mobile app is very convenient since i am working from home and have my phone on me all the time and it is very easy to use the mobile app you just need to open the app and it will show you the one time code for my computer login. And you can also refresh the code anytime if you get it wrong.

Cons

For my use it is very convenient and I have not yet got in to anyproblem using the mobile authenticator.

Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Frequent Duo Security User

Reviewed on 6/05/2024

Pros

I like how seamless Duo Security integrates into my authentication process. The mobile app makes 2FA easy with a variety of methods to navigate authentication.

Cons

I don't have any cons about Duo Security from the end-user perspective. An initial concern was that 2FA would be excessive, but with how integrated mobile devices have become with everyday life, it only takes a few seconds to add an additional layer of security to protect my organization's data.

Kyle
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 1.0 /10

Wanna make your users angry?

Reviewed on 16/02/2023

Pros

What it does, it does extremely well. Don't get me wrong. The handshakes between devices for multifactor authentication are akin to Apple/Google speed. I was very impressed.

Cons

Anytime you introduce a product that literally requires another device to be present in order for it to function, but that required device isn't provided by the employer, you're gonna have some upset folks. Having an app that people HAD to have to access their computers/email/wifi/etc., that was only downloadable on Mobile iOS or Android, but not supplying those people with the phone that they clearly needed.. we got rid of it pretty fast. Better options exist.

Viktoriia
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Duo Security review.

Reviewed on 7/09/2024

Pros

The best thing about Duo Security is its reliability and security. Duo provides great solution for 2FA, it is fast and easy to use.

Cons

I did not encounter any issues with Duo Security.

Millicent
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Trustworthy and smooth authentication experience

Reviewed on 22/05/2024

Best so far. Self-service portal makes working easier and enjoyable.

Best so far. Self-service portal makes working easier and enjoyable.

Pros

I like MFA use in this tool. It is flexible and fast. Customization is given it's place giving the users an adaptive access. After setting up the tool and interfacing, the user has complete control and device visibility. There is scheduled device health check to ensure authentication of our services.

Cons

No doubts. Secure and reliable. Offers the most outstanding endpoint visibility and control.

Lani
Overall rating
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Duo security user's feedback

Reviewed on 10/03/2024

I have used this for years and it really helped us

I have used this for years and it really helped us

Pros

Helping us login on our vpn since we need this to work

Cons

Sometimes the login of Duo doesnt work and it is frustrating

Michele
Overall rating
  • Industry: Research
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Enjoying Enhanced Security With Duo Security

Reviewed on 10/07/2024

Pros

I like the identity and password management features
It comes with great multi-factor authentication features
It is a great cloud security solution for business

Cons

While using Duo Security, there hasn't been any issues.

Rayhann
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Duo Security Review

Reviewed on 7/06/2024

Pros

One thing I really like about Duo Security is that you can secure many things with the app. I mainly use it to log into anything that's school related, but there can another layer of security for other things like social media accounts.

Cons

One thing I don't like about Duo Security is how often it tells me to redo the two factor authentication. I get the importance, but it's so annoying when you're in a rush and you see that you need to log in to the Duo Security app to continue. It's even more frustrating when it refuses to connect at times.

Russell
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

The best tool for MFA

Reviewed on 11/06/2024

Pros

Duo provides a layer of protection that companies need to keep their employees protected. Strong passwords alone are not enough to keep social engineering attacks and credential harvesting schemes at bay. This is why Duo is the product companies need in order to keep themselves protected.

Cons

Sometimes setup can be laborious. Users may have a difficult time with adoption, especially those who are resistant to change.

Mark
Overall rating
  • Industry: Facilities Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Duo Security

Reviewed on 15/02/2024

Pros

I like how simple and straightforward this tool is. We have rolled this out for staff to sign in securely to their work devices and adds that little extra layer of security to our organisation.

Cons

At times there can be delays on receiving either the code or push notifications which can be an easy to then gain access.

Alex
Overall rating
  • Industry: Banking
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Important to have.

Reviewed on 22/07/2023

Has been an excellent and smooth experience for me, it is easy to use and it gives me peace knowing...

Has been an excellent and smooth experience for me, it is easy to use and it gives me peace knowing that if someone wanted to use my credential i will be notify.

Pros

Mobile authentication is great, the pop up screen that just require accept once you are login in to the VPN is very efficient and easy to use.

Cons

When changing mobile device or phone number associated to the DUO it can be a nightmare doing the self service steps for people that are not computer savvy, within the organization has colleagues that do it very fast and some of them that hard to understand and follow the steps.

Nicole
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great program for security

Reviewed on 8/12/2023

Overall great. Easy to use. Quick verification. Like the test or call option.

Overall great. Easy to use. Quick verification. Like the test or call option.

Pros

Easy to use. Love the access to this on my phone. Provides great security measures to avoid unauthorized log in.

Cons

Requires multiple log in pushes when changed from different applications within the same program. One verification per program would be nice.

Matthew
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

It's needed, and it gets the job done

Reviewed on 21/09/2023

It's been fantastic when it works, which is 99% of the time, but man, that 1% is not super fun, but...

It's been fantastic when it works, which is 99% of the time, but man, that 1% is not super fun, but all programs have problems, I'd say this is most likely still one of the best choices.

Pros

What I most like about duo security (considering it's application that basically has one purpose with a few different avenues of getting there) is the simplicity. It also is a bit more modern feeling than your email and text authenticators, which is nice. I'd say that this program, if you're looking into authenticating software's, is most likely one of the best choices, next to microsoft's.

Cons

I've randomly (very rarely) had my duo logins just removed from the app, and it is a HASSLE to get everything back ESPECIALLY if you are incorporating this into a business. You're basically having to prove duo screwed up to try to get your authenticating account back onto the program, without having it on the program, it's not super fun, but at least it doesn't happen very often, other than that, great program.

Alternatives Considered

Microsoft Authenticator
Leila
Overall rating
  • Industry: Research
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

A must have for security

Reviewed on 16/11/2023

Overall, using Duo helps to be sure that no one can access to my accounts and helps reduce the...

Overall, using Duo helps to be sure that no one can access to my accounts and helps reduce the stress and insecurity.

Pros

Using Duo security gives me the ease of mind that no one can try to hack my email and data . I know that using this, if someone tries to abuse the information and log in to my accounts, I will immediately notified.

Cons

One of the problems is that sometimes, even with choosing the remember for 30 days option, I have to enter the passcode on my phone every time that I want to enter to my accounts.

Ashley
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Security made easy!

Reviewed on 22/11/2023

Pros

It's an app that I have on my phone and so easy to use. I use it for work when I have to work remote at home. Whatever I am trying to get into as far as work accounts, its trigger's my duo app to make sure I am the actual user. All I have to do is hit accept in the duo app and I am logged into whatever work feature I am trying to use remotely. It's safe and protects confidentially.

Cons

The only thing I forget is that if you get a new phone, you have to re download the app and re-register your duo account with your IT department at work. It's easy to do, but It's not something I think of until I try getting in and can't.

Zachary
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

A simple solution that works

Reviewed on 20/05/2023

Duo Security performs as it claims and works well. It's simple, and I don't have to think when...

Duo Security performs as it claims and works well. It's simple, and I don't have to think when using it, which is great.

Pros

I like the convenience factor most. Some two-factor authentication solutions take some time (entering a code, etc.), but I love how Duo has an Apple Watch widget that allows me to make a single click to authenticate. I also appreciate the simplicity of the UI. I also like the QR code pairing that some sites have to set up the Duo config. It's quick and easy.

Cons

I have no complaints, so it's difficult to write about what I like least. If I were forced to make a suggestion, it would be to make the mobile app more visually appealing.

Hilary
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy to use, fast MFA

Reviewed on 27/10/2023

Pros

The setup after downloading the app was easy.
Notifications work.
Authentication is fast.

Cons

I haven't had any problems with this application.

Jay
Overall rating
  • Industry: Consumer Electronics
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good product, Easy to use

Reviewed on 28/09/2023

Pros

Simple interface, easy to use, helps us be more efficient

Cons

Laggy at times, adding new users could be easier to do.

Chris
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Good product for MFA in various areas

Reviewed on 30/11/2023

Pros

Being able to use this for MFA on servers/computers is awesome

Cons

Sometimes it doesn’t send the code like it should. However, thats just how tech is.

Layla
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Perfect for Network Security and Secure Sign-on

Reviewed on 15/11/2023

Pros

Duo Security makes it super simple to securely sign onto any website or network through a push notification or passcode alert. The system is also easy to use once it is set-up and can be modified as needed.

Cons

The set-up takes a little while to complete and the software takes a little while to learn.

Verified Reviewer
Overall rating
  • Industry: Media Production
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Does exactly what it does!

Reviewed on 29/03/2023

Really, my experience is very positive. When I am disappointed, it is usually because it work well...

Really, my experience is very positive. When I am disappointed, it is usually because it work well All The Time so I expect to be perfect, but perfect it a high bar to set for anything. I use three different Dual Auth apps and three physical tokens for different applications and Duo it in the top two in terms for favorite in ease to use.

Pros

The PUSH to mobile functionality is just about as easy to use as you can get. Also, I can use the same app for different authentication of different unrelated systems.

Cons

The Duo PUSH does not ALWAYS work 100% of the time, but does work 90%. Usually when inside or around electronics, but that is to be expected like with text messages or regular phone calls.

Allison
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Duo Security for MFA

Reviewed on 9/04/2023

Pros

Duo is my favorite authenticator app that I use. I've switched phones a couple of times at this point without doing a full backup, and I find that Duo makes it the easiest to recover my accounts on a new device. Duo is also incredibly popular so I can use it nearly all the time when setting up MFA, which means I don't need to have a large selection of authenticator apps on my phone.

Cons

I find that the 'push' feature for Duo Security does not always work/send to my device. However, I can always type in the 30 second code for access. It works just as well but it does take a bit more time.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Never had problems

Reviewed on 30/03/2023

Overall positive, no one could enter my account or access my data thanks to it

Overall positive, no one could enter my account or access my data thanks to it

Pros

I liked the possibility of accessing my E-Learning profile in a safe way, protecting my data, with a simple click on my phone

Cons

I wish I could use it on my laptop or that I could press on authenticate without having to unlock my phone. It can be annoying when I am very busy or when my phone is not next to me

Jacalyn
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Duo

Reviewed on 19/05/2023

Pros

The application is easy to use with cellular device.

Cons

There are no dislikes noted at this time.

Nivesh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Duo Security Review

Reviewed on 12/02/2023

Pros

Duo features like MFA, Device Trust, Adaptive Access Policies & Remote Access.

Cons

They don't have a desktop app & only a mobile app.

Alternatives Considered

SecureAuth