Duo Security Reviews

Multifactor authentication has been effective at making users have to sign in securely to our networks. Duo admin console is easy for our techs to learn and user setup takes a few minutes to complete. The device and user management for sign-ins allows us to manage the authentication more effectively.

We have experienced the admin console inaccessible at times when there have been updates or outages. The timer for accepting pushes doesn't always sync up correctly.

We have used Duo for many years. It was easy to implement and has always worked well.

Last year we negotiated bulk pricing and paid in advance for a 14-month term. Later we discovered that they had never provisioned our licenses and were still billing our credit card. Now, four months later, after numerous phone calls and more than a dozen emails, they have still not provisioned the licenses we paid for. They have acknowledged that this is their mistake and they need to fix it, but they seem incapable of doing so.

I get the sense that their organization is completely dysfunctional following the Cisco acquisition. Given that they cannot solve the challenge of "how does a customer purchase your software?", I am worried what might happen if you came to them with anything more difficult.

It can integrate seamlessly with all platforms and apps of our organization. Easy to install, use, track, and recover from lost or damaged phones. It has push notifications and also alternate access via text or call.

Sometimes it takes a couple of times to sign in to a network.Sometimes due to poor data access on the end user part, a push notification doesn't come up although data is available, Which leads to a timeout. A little bit difficult in the initial configuration.

Duo is a cheap, flexible solution that allows a company to easily implement MFA on corporate applications.Pros: - Out of the box integrations with applications such as Office365, Salesforce, Microsoft ADFS, etc.- Adding users is easy, with several enrollment methods (automatic, email based, sms based, etc.)- Using the application is easy, it is just a matter of accepting a push, or entering a numeric code.

So far I haven't had any issues with the solution. It was implemented for Office365 and ADFS in less than an hour.

This worked pretty smoothly, when logging in the security devices such as firewalls, with duo we made sure no unauthorized users is logging into the devices with Multi Factor Authentication mechanism. With duo we simply were able to compliance with Zero Trust Model, no unauthorized users can make the changes on the system.

They can work on their mobile application and make sure to improve the user experience, I feel bit delay while receiving the authentication request. Also on mobile app they can make it like only one finger touch is enough to authenticate the user. So less clicks can make the experience way better.

I liked that it connected to my phone and it was easy to get the passwords and respond to the notification to sign in. I liked that my organization valued my security and was investing in products to keep me and my data safe

It took some time to adjust to this software but that was because it was the first multi-factor authentication that I used. Now that it has been a few years, I am fully on board and don't find it inconvenient anymore

I like that it gives an extra level of security to our accounts for school. The verification process is simple and quick.

I think that it fails to recognize that I am the user logging in on the same computers. It's not a big issue though.

It makes log in authentication very simple. 1 click and I'm in.

I do not get alerts from Duo when I need to authenticate. I imagine I just have that option turned off and need to look into the settings, however.

Duo Security is a popular vendor that offers a cloud-based multifactor authentication (MFA) solution, which provides many benefits, such as:1. Strong Authentication: Duo Security provides strong authentication to secure access to your applications, devices, and data. Its MFA solution helps to ensure that only authorized users can access sensitive information, preventing unauthorized access.2. Easy Integration: Duo Security can easily integrate with a variety of applications, such as VPNs, cloud applications, and on-premise solutions. This makes it easy to add an extra layer of security to your existing IT infrastructure.3. User-Friendly: Duo Security is user-friendly and easy to use. It offers a range of authentication methods, including push notifications, SMS, phone call, and biometrics, making it convenient for users to access their accounts.4. Comprehensive Dashboard: Duo Security offers a comprehensive dashboard that allows you to monitor and manage authentication events, track device compliance, and gain insights into your security posture.5. Security Features: Duo Security offers several security features, such as device visibility and control, policy enforcement, and adaptive access policies. These features help to ensure that your organization's security policies are enforced, and only authorized users can access sensitive information.

Some potential cons of Duo Security may include:1. Cost: Some users may find the cost of Duo Security to be higher than other security solutions in the market.2. Integration: While Duo Security integrates with many applications and platforms, some users may experience difficulties in integrating with specific systems or may require additional configuration to work effectively.3. User Interface: Some users may find the Duo Security user interface to be confusing or not as intuitive as other security solutions they have used in the past.4. Customer Support: Some users have reported experiencing slow response times or limited support options from Duo Security's customer support team.

Easy to use. Allows smooth and detailed authentication of unknown users which protect the company from cyber frauds. Very secured tool by cisco and widely deployed in many organisations. Their application on mobile is also smooth and great. It protects user's data in the safest way

Third party integrations with tools and software in which we want to add MFA or authentication can be hard sometimes due to compatibility issues with this tool. Secondly, there are lots of tools in market which provide similar features and IT security protection in cheaper prices.

I use Duo on a daily basis to login to my company's VPN and again for internal company resources. Once it's setup it's pretty easy to use. I appreciate that it syncs with my phone so I can just click a button on my phone to ensure it is me.

I have to login to Duo twice a day and I usually do it at the same time. If I do them too closely together, one of them will say it timed out and I have to start the process all over. If I close all of my internet windows, I have to re-certify everything again so that can be annoying. Also, I purchased a new cell phone after several months of using Duo. It did not recognize my new phone and kept sending my codes to my old phone. It was a frustrating process to reconfigure everything to log on for work. On top of that, I don't love that I have to use my personal device to log on to my work device. It's another app that takes up space on my personal phone.

The product is very simple and easy to use. After the one-time setup to any 2fa-enabled website or application, you only copy the access code and you're in. The implementation with Canvas, which Oregon State University requires, is seamless. After inserting the university's login information, a notification is sent to the device of preference. You only have to click a button and you're in. This one-click access is dependent to applications that support it, otherwise a copied code is required.

For mobile application: The only concern is the application doe not have the ability to enable lock, such as FaceID or fingerprint. Therefore, other individuals could access those codes if the phone is unlocked.

The way it connects to Cisco AnyConnect VPN so that I can safely connect to my work's network. I don't have to worry that someone will get into their network via my account because Duo is tied to my cell phone. It's very easy to use, you just open the app, click the show button on the 6 digit code, and punch that into AnyConnect when you try to connect. They also have an apple watch app so that you can receive the notifications on your watch to log in.

No qualms. It does what it's supposed to and does it in the most lightweight and streamlined way possible.

I have been an end user of Duo Security for the last 2 years, and I think that this is the best software for 2-factor authentification. The Duo App has a simply designed platform. When we sign into the website that requires authentification, we can just type a passcode provided by Duo App on the website or click an authentification request given by Duo App. Yes, it is that easy with Duo.

Setting up the Duo from the scratch can be challenging to some people who are not familiar with two-factor authentification. It is important for organizations or companies to provide a step-by-step installation procedure to users before they start using Duo as their sole authentification method.

I use Duo Security as a part of dual verification sign-in process for university. The phone app was initially difficult to set up and I actually gave up at one point, but once it was on my phone it has been no issues. (I've actually installed and verified a few phones and it always a hassle..) The three options for verifying identify is convenient - call, message, or notification. I generally use notification, but have used call when I had poor cell service. The notification is handy because I do not have to unlock my phone and the notification disappears after you approve the log-in. The time out feature is meant to keep your account secure but can be an issue if you don't have your phone close by/ don't approve in time.

Selecting "Stay logged in for 7 days" only works sometimes for some reason.

Once you set up the Duo proxy, the product is very easy to use.

There seems to be a weekly issue with notifications of some failed component or other.