--- description: Learn how ServiceTitan can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ServiceTitan Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [ServiceTitan](/software/104311/servicetitan) # ServiceTitan Canonical: https://www.getapp.co.nz/software/104311/servicetitan Page: 1 / 15\ Next: [Next page](https://www.getapp.co.nz/software/104311/servicetitan?page=2) > ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. > > Verdict: Rated **4.3/5** by 335 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ServiceTitan Technicians’ sales performance is automatically tracked, and leaderboards can be used to motivate improvements in performance. Phone call conversions can be monitored, and unbooked calls reviewed to recognize missed opportunities and to identify staff in need of training. Track ROI and revenue for each campaign, with the campaign that generated each call automatically identified without needing to ask customers. Mobile app enables technicians to access their assigned jobs, view driving directions, update notes on service calls, generate invoices, process payments, and collect customer signatures. Set up executive workflows, schedule reports, and configure alerts for cancelled jobs or unbooked calls. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 335 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTitan - **Location**: Glendale, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - API - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Audit Trail - Automated Scheduling - Availability Management - Bid Management - Billing & Invoicing - Budget Tracking - Budgeting/Forecasting - CAD Tools - CRM - Calendar Management - Calendar/Reminder System - Change Order Management - Checklists ## Integrations (15 total) - Azuga Fleet - Birdeye - Broadly - ClearPathGPS - FreshLime - GPS Insight - Google Maps - One Step GPS - Podium - QuickBooks Online Advanced - ReviewBuzz - Sage Intacct - Smart Fleet - Zubie - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software) - [Field Activity Management Software](https://www.getapp.co.nz/directory/655/field-activity-management/software) - [HVAC Software](https://www.getapp.co.nz/directory/657/hvac/software) - [Service Dispatch Software](https://www.getapp.co.nz/directory/520/service-dispatch/software) - [Work Order Software](https://www.getapp.co.nz/directory/705/work-order/software) ## Alternatives 1. [FieldPulse](https://www.getapp.co.nz/software/105687/fieldpulse) — 4.6/5 (458 reviews) 2. [BuildOps](https://www.getapp.co.nz/software/131331/buildops) — 4.4/5 (177 reviews) 3. [Jobber](https://www.getapp.co.nz/software/90723/jobber) — 4.6/5 (1461 reviews) 4. [Service Fusion](https://www.getapp.co.nz/software/103289/service-fusion) — 4.3/5 (308 reviews) 5. [Housecall Pro](https://www.getapp.co.nz/software/101089/housecall-pro) — 4.7/5 (2741 reviews) ## Reviews ### "The all in 1 Software for the trades" — 5.0/5 > **Madison** | *27 October 2023* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I love the all in one software that ServiceTitan is. It combines so many features into one convenient location. I have always felt this way since the beginning. > > **Cons**: ServiceTitan is a wonderful software. And I don't have anything to say that could be a con at this time. Maybe that I wish more people were using the community feature\! > > Overall ServiceTitan is the best. I am a huge advocate for the ServiceTitan software. I only want to see it grow even more than it already has. They are constantly improving the software\! ----- ### "Great Service\!" — 5.0/5 > **Mark** | *2 March 2026* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Our CSM \[sensitive content hidden\] has been outstanding. Her knowledge of the system is excellent and she has assisted me numerous times\! > > **Cons**: The focus seems heavily skewed towards Pro products. Would like a little more attention to core product. Automated CC fees would be great. > > Very Good in general. A powerful product when properly applied. Takes some commitment but the return is well worth it. ----- ### "Hate to love it, Love to hate it." — 3.0/5 > **Verified Reviewer** | *11 February 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10 > > **Pros**: ServiceTitan is a robust software platform because it unifies scheduling, dispatching, invoicing, payments, and reporting in one cloud-based system designed specifically for home service and trades businesses, which streamlines operations end-to-end and supports both office staff and field technicians efficiently > > **Cons**: ServiceTitan’s support feels slow, unresponsive, and disorganized, with tickets dragging on for weeks, repeated escalations, and limited follow‑through, which is especially painful when complex glitches, billing problems, or onboarding issues are blocking day‑to‑day operations. > > It's very much a love-hate relationship. Like Pizza and ice cream when you're on a strict diet and lactose-intolerant. ----- ### "Great choice for Trades POS" — 4.0/5 > **Ben** | *4 December 2025* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Service Titan is a nice interface with robust capabilities. It has an excellent dashboard along with analytics and reporting > > **Cons**: It has some redundancy of steps, can be a bit cumbersome. Use of the same term for two separate functions creates confusion. > > overall this is an excellent trades software and is the best I have used having been in the trades for many years. ----- ### "Powerful All-in-One Solution for Streamlining Operations" — 5.0/5 > **Hunter** | *19 March 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: What I like most about ServiceTitan is its ability to streamline our entire workflow in one platform. The scheduling, dispatching, and invoicing features work seamlessly together, reducing manual work and increasing efficiency. The reporting tools provide valuable insights, helping us make data-driven decisions. Additionally, the automation features save time and improve accuracy, while the mobile app keeps our team connected in the field. > > **Cons**: The inventory system can be challenging when scaling, especially if you don’t have dedicated personnel to manage setup and ongoing maintenance. Without proper oversight, it can become difficult to track materials accurately, leading to discrepancies in replenishment and job costing. The setup process requires careful planning and continuous management to function efficiently. > > ServiceTitan has significantly improved our business operations by streamlining scheduling, dispatching, invoicing, and reporting into one powerful platform. The automation features save time and reduce manual errors, while the reporting tools provide valuable insights for decision-making. However, like any robust software, it requires proper setup and ongoing management to maximize its potential—especially in areas like inventory. With the right team in place, ServiceTitan can be a game-changer for operational efficiency and business growth. ----- Page: 1 / 15\ Next: [Next page](https://www.getapp.co.nz/software/104311/servicetitan?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/104311/servicetitan) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data