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290 Reviews

- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Save a ton of money
Reviewed on 30/10/2022
My experience has been excellent. the staff goes far and above.
My experience has been excellent. the staff goes far and above.
Pros
Live time cooling monitoring Last night before closing I got a warning that the UT Wing Cooler was running warm, I was able to have the guys move 10 cases of chicken wings out of this cooler before they left. In the morning the wing cooler was not operational and we were able to save all that product. Thank you Jolt!
Cons
I wish it was integrated into more of our software
Response from Jolt
Thank you for your review, Steven! We are delighted to hear that you have had an excellent experience with Jolt and that our staff has gone above and beyond to help you. Thank you for your feedback and for choosing Jolt!
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product that I couldn't do without
Reviewed on 17/06/2020
I use Jolt for both of my QSR's and it takes care of all the scheduling from week to week. It also...
I use Jolt for both of my QSR's and it takes care of all the scheduling from week to week. It also does all the checklist that the employees do when they get there or in the middle of their shifts or at closing time. We use it to handle all the communications between leadership and staff and finally it continually monitors temperatures around the store.
Pros
Scheduling- Employees can request off or put unavailable times in Jolt and when you make the schedule it is on the schedule in yellow so you can try to schedule around them.
Cons
Communication- If you do not use their time card feature there isn't a good way to tell the staff things without sending a text or email. And if you want them to see something you can't attach an image
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
easy to use
Reviewed on 16/01/2018
ease of scheduling and how it lists the employees, the are all consolidated on one page which makes...
ease of scheduling and how it lists the employees, the are all consolidated on one page which makes it easier to find their contact information
Pros
i like how it automatically sends us emails to show us our weekly schedule. request for time off or communicate with your boss is effective.
Cons
that it doesnt send daily text reminders or sync to your calendar on my iphone, i have to input it myself or open my email to view my schedule

- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jolt transforms our workforce into an efficient well-oiled, agile machine
Reviewed on 1/02/2018
Massive operational efficiency.
Massive operational efficiency.
Pros
Jolt has given us visibility into our day-to-day operations. It allows us to see where we exceed and where we fall short. Jolt provides the mechanism for operational efficiencies which can't be achieved with paper checklists. We love that we can organize every day in advance and ensure we're in compliance with food safety practices using checklists, food labels, and temperature probes. Jolt is our future manual for franchisees to perform their day-to-day operations.
Cons
Bluetooth label printers don't always connect but this is more of a hardware issue than Jolt's issue.

- Industry: Internet
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The communication tool that revolutionized the way we connect at work
Reviewed on 16/07/2023
This communication tool is essential to improve the way we connect and share information in my work...
This communication tool is essential to improve the way we connect and share information in my work team.
Pros
I like that I no longer have to rely on long emails or messages getting lost in the inbox. With the click of a button, I can send instant messages to the entire team, to specific roles, or to individual employees.
Cons
It can be a bit confusing and disorganized at times, making it difficult for me to navigate and find past messages. I have also experienced some performance issues, such as content loading delays or occasional system crashes.
Response from Jolt
Hi Marina, thank you for your review. We appreciate your feedback regarding the confusion and disorganization you have experienced while using Jolt. We understand how important it is to easily navigate and find past messages, so we are constantly working on improving the user interface and organization features of our platform. Our team is actively working on optimizing the system to ensure a smooth and efficient user experience. If you encounter any further issues, please don't hesitate to reach out to our support team, who will be more than happy to assist you. We're glad to hear that Jolt has been essential in improving the way you connect and share information with your work team. We truly value your business and are committed to providing you with a reliable and efficient communication tool. We appreciate your support and look forward to continuing to serve you in the future.
- Industry: Restaurants
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Accountabilty at is finest
Reviewed on 25/05/2023
Pros
Is a great business solution, very good for performing line checks (very interactive), allows you to upload photos, probe temperature, and most importantly any corrective actions needed.
Cons
Although is a great product, the first time instruction could be a bit more helpful
Response from Jolt
Thank you for taking the time to leave a review for Jolt. We're thrilled to hear that you find our product a great business solution for performing line checks, capturing probe temperatures, and taking corrective actions. We understand that the first-time instructions could be improved and will send your feedback to the team for consideration on making the instructions more helpful for our users. We appreciate your business and hope to continue to serve you in the future. Thank you again for choosing Jolt!
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Wonderful help
Reviewed on 10/04/2023
Pros
I like the fact that everyone has a list of what they need to do so there’s not as much friction between employees now
Cons
The app is very glitchy we’ve had to redownload it a couple times to get it to work again
Response from Jolt
Hi Dawn, thank you for your review of Jolt. We're glad to hear that you find our platform helpful in reducing friction between employees. We apologize for the inconvenience caused by the app being glitchy. We work diligently to constantly improve our app experience. If you continue to experience problems, please reach out to our support team for assistance.
We appreciate your business and hope that you will continue to use Jolt for your organization's needs. Thank you again for taking the time to share your feedback with us.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very helpful on a daily basis
Reviewed on 14/05/2018
Pros
The LISTS part of the software is so useful for everyday activities that need to be completed at work
Cons
If you are a "sub-user"you cannot edit nor propose an edit of a superior user-created list or content file

- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fantastic App that helps us keep things in order!
Reviewed on 6/02/2018
Stabilize operation on a micro-level
Stabilize operation on a micro-level
Pros
Pretty clear and easy to use once you get the hang of it. Totally indispensable to keeping an operation running smoothly.
Cons
Wish that the software had the ability to alert if there was an exception- i.e. Air Conditioning in working order? Yes/No (if No, notification is immediately sent to Admins)

- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great platform for managing our Business operations!
Reviewed on 13/04/2023
Pros
Best platform to use, because of its variety of tools for task management, time tracking, training, and more. It is simple to use and can scale with expanding enterprises. It is accessible to people with varied degrees of technical skill thanks to its user-friendly interface.
Cons
It gets slow sometimes, but it's working fine.
Response from Jolt
Hi Kentall, thank you for your review. We're glad to hear that Jolt has been a great platform for managing your business operations! We apologize for any inconvenience caused by the occasional slow performance. Our team is constantly working on improving the platform's speed and stability to provide you with the best user experience possible. We appreciate your feedback and are committed to making Jolt even better for you. We hope you continue to use Jolt for your business needs and look forward to serving you in the future!
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing for Restaurant Operations
Reviewed on 21/10/2022
We're using it for our three locations for three separate schedules and tons of checklists. We have...
We're using it for our three locations for three separate schedules and tons of checklists. We have multiple users every shift, every day using the software. I absolutely love the program and am continuing to take advantage of different features as we grow.
Pros
Pretty easy to use once you've gone through the training. The biggest pro for me compared to other softwares is the access to support all the time. It has been so helpful to be able to reach out to my contact for help and schedule calls for training--either for myself or other new team members. Another huge pro is how customizable the checklists are. I love how many different formats you can do. We've been able to customize it to our business model really well.We've also been using the Jolt sensors for all our freezers, which has literally been a savior time and time again! It's so easy to use and I love the reports you can access so you can catch a failing freezer before it's too late.
Cons
I wish we could customize our scheduling platform more to cater to our business.
Response from Jolt
Thank you so much for your review, Alyssa! We are so glad to hear that you find Jolt easy to use after the training, and that our support team has been so helpful. We are also thrilled that you have been able to customize Jolt to your business model. Thank you for your feedback!
- Industry: Recreational Facilities & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jolt has revolutionised the operational aspects of our business.
Reviewed on 18/09/2017
- Increased efficiency
- Accountability
- Tangible statistics on operational performance
- Ability...
- Increased efficiency
- Accountability
- Tangible statistics on operational performance
- Ability to compare site performance
- Notifications when important tasks aren't completed
- Improved communication with team
- Ability to support management team without being on site
- Flexibility to easily change operations
- Autonomy for management team to create their own lists to improve the running of the stores
- Complete visibility of the operations in the business
- Streamlined scheduling
Pros
Prior to Jolt, two of the biggest frustrations in our business were time spent on scheduling and finding out that simple operational tasks had not been completed. Jolt has solved both of these issues.
The employee app with functionality to set availability, request shift swaps and holidays has streamlined the whole scheduling process and freed up important management man-hours.
The lists functionality is invaluable and has revolutionised the operational aspect of the business. Being able to create tasks ranging from daily cleaning right up to annual audits has allowed us to pre-plan the whole year knowing that nothing will be forgotten. The notifications and review section has created accountability that would not be possible without this software.
I never imagined we would have such control and visibility of the day to day running of the business.
Cons
I believe a few tweaks could be made to the time clock and scheduling and I would love to see an area specifically made for inductions and training.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love it for our food trucks & catering operations
Reviewed on 21/03/2017
We use Jolt to manage the operations for our food trucks and catering services. Since we are...
We use Jolt to manage the operations for our food trucks and catering services. Since we are totally mobile and often have many events occurring simultaneously, the Lists feature allows for greater oversight and accountability when it's impossible to be everywhere at one time.
Jolt has greatly improved the communication between everyone in our team by utilizing the Announcements features. I love that information can be instantly sent out to our staff, we can verify that they read the information, and, most importantly, that they understand the information by requiring quick quizzes based on the topics covered.
Moving away from traditional pen and paper checklists and cumbersome communications binders has been overwhelmingly embraced by everyone.
We have also seen a reduction in our food waste by utilizing the Date Code Labels. Marking our food items with a clearly readable expiration date has greatly improved our "first in, first out" practices. Additionally, stamping each prepped item with the name of the staff member who prepared it has forced greater accountability that all food items are prepared correctly (and allows management to address individually anyone who needs re-training on preparing a specific item).
Lastly, I can't say enough good things about Jolt support. They are extremely responsive and helpful when questions arise, and the application is constantly improving with new features added based on customer requests and feedback.
We have used Jolt for a little over a year now, and I wish we had started using it years ago!
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Jolt Zebra printer
Reviewed on 6/09/2016
I have been using our new printer for Jolt and I LOVE IT! I really love the fact that every item...
I have been using our new printer for Jolt and I LOVE IT! I really love the fact that every item prepped now is labeled with who prepped it, when they did so, and the EXACT time of expiration. The fact that it uses the internal clock to time stamp items is amazing. This keeps everyone honest. There is no fudging times or dates to extend foods shelf life.
The ease of use is incredible. I mean there is not much more to say on that. It took us a couple of tries to figure out the best way to label our items received from Sysco but then a simple answer occurred to me. Before even starting to put up the truck, simply read the invoice and print ALL labels needed and it is a breeze! After that more specific labels can be made using the custom label. We use it to mark the weights of our meats so now daily inventory is a snap. No more trying to decipher messy handwriting. I have even gone so far as to use it to label items for caterings to give things a more professional look.
I do wish that custom labels could be saved for repeat use. That is maybe my only complaint about this printer. I keep it in my office to save it from the wear and tear of daily kitchen activities. It is an extremely helpful device that has streamlined our labeling and made it much more effective as well. Having this now and using it all day every day, I hate to think of life without it.
Thank you,
Pros
Ease of use. Pictures and date stamps that keep employees honest. training new employees is a breeze.
Cons
Lack of ability to personalize to individual locations needs or preferances
- Industry: Restaurants
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Everything in One Place
Reviewed on 14/03/2017
We now have 40 locations using Jolt for our daily checklists and logs. It is great having quick...
We now have 40 locations using Jolt for our daily checklists and logs. It is great having quick access to any list or food safety log in a matter of seconds. It has improved our team's accountability in getting the necessary details completed accurately on a daily basis. Not only does it help set the restaurant up for success in serving our customers, the Health Department also appreciates our electronic temperature logs!
Some features I would like to see improve are capabilities within the way lists can be setup, such as conditional formatting and multiple items under a parent item. I would also like to see more customization around notifications. The notifications are one of the best features of Jolt! The goods news is, the Jolt team is very receptive to feedback and always tries to make client's ideas come to life.
Overall, I would highly recommend Jolt to any restaurant looking to streamline their systems and eliminate all of the paper and clip boards!
Pros
The lists capabilities are currently the biggest benefit to us, but we have also started testing the Zebra printer and scheduling.
Cons
We like the scheduling feature but since it does not integrate with our systems, it's not the best option for us. I would also like to see more customization for the way lists can be configured, such as conditional formatting and more that one measurable under a parent item. More customization surrounding notifications would be helpful as well.
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
JOLT- A fantastic piece of software
Reviewed on 29/03/2017
We engaged Jolt to eliminate our daily paper checklists in our franchise business.
We had looked...
We engaged Jolt to eliminate our daily paper checklists in our franchise business.
We had looked at a number of solutions and decided to give Jolt a trial. The software is extremely easy to use from the back end, user friendly on the front end and bug free.
We do no have any issues with glitches and it synchronises within seconds with new updates.
This means we can update the whole group in a matter of seconds. Staff don't even need to be notified of small changes to lists . We can control duties simply by adding them to a list and as the staff work through they may stumble across a new item.
The system ensures accountability by giving each staff member a login. Lists can be reviewed at any time by allocated mangers/higher access.
We also use Jolt for all audits. i.e safety, presentation, cleanliness etc. Each store then receives instants feedback and a total score via email automatically. Managers can then look through their weaknesses and work on getting them corrected.
Usually this process would take personal from head office to communicate and follow up.
I have never written a review as i'm often time poor but this piece of software and support from Jolt is fantastic and worth every cent.
Pros
It works
Cons
Login could be a touch faster as you need to find your name.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Jolt your business
Reviewed on 3/04/2017
I have been using Jolt for around 3 years. I have also encouraged many other to use the product in...
I have been using Jolt for around 3 years. I have also encouraged many other to use the product in operating their Quick Service restaurants as I feel it is an amazing operational tool.
Prior to using Jolt I was creating my own intranet to manage tasks, projects, employee details, etc.
Jolt could fulfill all of these requirements and ran on IOS making hardware implementation simple.
I have seen the feature set grow over the years and am confident the product will continue to evolve.
Pros
IOS (although would be nice to have it run on Android too,) great at tasks / list management.
Cons
Bad UX design both on client and web / back end. Communications (announcements) requires time clock use (i have submitted this several times). Cannot assign tasks to security groups (only allows individuals), reporting on client is rough. A bit better on backend, but still challenging,.
- Industry: Restaurants
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Jolt Employee Task Management Review
Reviewed on 15/08/2018
Jolt has solved problems with productivity and food safety. It is simple to label products and...
Jolt has solved problems with productivity and food safety. It is simple to label products and improve our stores efficiency with daily checklists that the team has to complete.
Pros
Jolt's label maker feature has changed the culture of our restaurant from a time consuming and not done all the time task of labeling products, to having a quick and efficient way to track our products and who is preparing them. Another benefit is customizable checklists that ensures you don't have to micromanage the business and allows you to put more in your teams hands.
Cons
The scheduling concept is good but difficult to integrate into our current payroll and clock-in system.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very practical software for any business needing to organize staff schedule
Reviewed on 27/01/2018
ease of use and organization
ease of use and organization
Pros
Ease of use to create and send out the staff schedule and the fact that it's mobile friendly for all the staff to use anywhere. Nobody can miss a shift because everyone carries a phone these days :)
Cons
When creating a template for the whole staff schedule and using it for a following week, you're able to easily create the template but implementing it in the following week doesn't allow the shift blocks to be assigned to the same people as the previous week. The shift blocks copy over but don't get inserted under each employee as was copied from the template creation feature.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
AMAZING Customer Service!!
Reviewed on 19/12/2022
[SENSITIVE CONTENT] made the experience AMAZING for us.
[SENSITIVE CONTENT] made the experience AMAZING for us.
Pros
I learned how effective the software could be because I was lucky enough to have a representative who was willing to teach me. [SENSITIVE CONTENT] is absolutely amazing, and I will continue to use Jolt because of her.
Cons
Very overwhelming initially, it did take time and training to become more confident when utilizing the program.
Response from Jolt
Hi Leslie, Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Jolt Review
Reviewed on 4/04/2017
The support staff has been beyond amazing in supporting our company's first few months on Jolt. She...
The support staff has been beyond amazing in supporting our company's first few months on Jolt. She is extremely helpful and doesn't mind walking us through various process multiple times. Jolt is great because of how much it offers, and how many functions you can use it for. However, although she has gone through and helped us out immensely and spent a lot of time getting us started, this system is not easy to use right away. Most functions have so many steps and options that it becomes confusing and overwhelming. I would like Jolt more if it was more user friendly. Overall the product is great, I would like it more if it didn't take so long to figure out and didn't have so many complex options.
Pros
It is a one stop shop for many business needs. Jolt offers so many different functions that make streamlining everything easy.
Cons
This software is more complex and difficult to navigate than any software we have ever used. I don't care for how the scheduling is set up. For example, if we want to change one person's shift, you must first unlock the schedule, change the persons shift, and then publish the schedule again, which notifies every single employee every single time someone else's schedule gets changed. On when to work, all you have to do is click on that person's shift, change it, and once you hit save only they receive the notification.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Finally a way to get stuff done
Reviewed on 10/03/2017
Jolt helps you put accountability back into a check list. Having had opening and closing check list...
Jolt helps you put accountability back into a check list. Having had opening and closing check list before, Jolt has transformed these into actually getting done. Requiring staff to scan, take pictures, or record certain items has moved us to getting the list completed 100%. It's as if I am there with them to ensure it gets done. This is probably the best product that I have used to ensure our systems are completed 100%, Jolt is worth every penny!
Pros
Accountability of staff, seeing what they are saying they are completing. Getting list done.
Cons
Nothing really, it's a great program and easy to use
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Very helfpul, very convenient!
Reviewed on 18/05/2018
Pros
Love that this can be an app where Employees can easily access their schedule, release, switch, and pick up shifts and even request time off and change their availability. It makes very important information so simple and easy to communicate. I just love this, we use it a lot for work.
Cons
I just wish the times are in 15 min increments instead of only hourly. Makes it easier to check how many people is scheduled per 15 minutes at a glance.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great labels! Haven't explored other things
Reviewed on 2/02/2018
Pros
Labels are awesome! I honestly don';t have much experience with any of the other features.
However, the labels save time. They are super easy to use. And my team members put labels on everything willingly without grumbling
The customer support has been awesome when I needed printer assistance. They updated the user interface to assist us! Great all around
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best platform for business and scheduling
Reviewed on 16/03/2023
This has been great and is very helpful This will be improving the work flow and reduces the time
This has been great and is very helpful This will be improving the work flow and reduces the time
Pros
This is useful for tracking down the best employee in a team based on his performance by using the list featureThe scheduling is easier and it also reduces the time taken for the managerThis can also be used in the mobile phone very easily
Cons
In some of the cases it is little bit slowsometimes it is difficult to get in contact with the customer service
Response from Jolt
Thank you for taking the time to leave a review for Jolt. We appreciate your feedback and are glad to hear that you find our platform useful for business and scheduling purposes. Rest assured that we are constantly working to improve our system and provide better support for our customers. We value your business and hope to continue being a helpful tool for your work flow. Thank you again for your support!