Skedda Reviews

It's easy, yet complex!! It's very easy for my colleagues to use with minimal or no training (Skedda is super easy for them to figure out on their own), and it has the complex/nuanced admin settings that we need in order to limit certain rooms and users to meet a variety of needs. It has truly been a life-saver for our entire community, and we often use it as our gold-standard example when we're discussing "the exact right solution for the problem" (as opposed to other problems where we have an inelegant incomplete solution). Thank you for being awesome!

It would be helpful if it were easier to see a list of rooms that are available on a given date/time, and it would be helpful if we could add the option to include set-up and break-down time to a reservation. We currently add set-up and break-down time as separate reservations, so for our events that require this, each reservation is actually 3 entries (set-up, event, break-down).

Skedda provides an easy to use interface for our staff to schedule meeting rooms and for the public to be able to see events and availability. The cloud hosted option removes a lot of the headaches we had with our previous software. And the support has been great for helping us find ways to make the product work for our needs.

Public libraries are different than business settings in that everything we offer is essentially free and we have to track a lot of different statistics (monthly room usage broken down by type of meeting). There are features related to charging for room use that it would be nice to be able to disable. And the reporting isn't as robust as would be ideal. But it's easy to ignore the fee sections and the ability to export the stats to Excel gives us all the info we need with just a little manipulation.

The features on the software were incredibly easy to navigate for both the individual setting the framework up and also the Users and there hasn't been much difficulty aside from asking a few questions to staff to see how much we can do with the features. Through the help of staff I have been able to efficiently utilise the software in such a way that it functions without much attention which is great as it has actually increased productivity by not diverting my time away from my role to look after the software and making sure it runs correctly. If I were to pick one thing I liked most about the software it would definitely be how user friendly it is. I love the fact that people can join and although we do offer the opportunity to discuss how to use it through messages it isn't really needed as it is so easy to get on with!

The only con I can think of was when trying to navigate the payment process feature. The way it is set up through the order method of 'if this' or 'when this is met' was fairly hard to utilise exactly how I needed it. However, there are always alternatives for example I simply export the usage to an excel sheet and manually invoice which doesn't take much time and works great so It did not make me have an issue with the software at all!

We have a large organisation comprising of personnel with different IT skills and capacities. It has a large functionality system whilst at the same time being very user friendly so that those with little or not IT skills can easily navigate the system - booking and scheduling room use.

I cannot think of anything we like least about this software.

Skedda is easy to navigate and very intuitive. Being a Coworking space we add users daily. I only need to send them an invitation and they are good to go. I also appreciate being able to search by user, space and/or time frame.

Being a Coworking Space, I wish I could load all my spaces and have an ‘enable switch’. This way I could only be charged for my active spaces but could keep an accurate historical record of attendees. Right now once a desk is occupied (for long term use) I remove it from the calendar so as not to confuse others who are booking. But that also erases the history. So if I search a month back, all my reservations for that desk before the full time person came are gone.

Easy to set up and use on a daily basis. Our multi-room centre can be viewed at a glance allowing us to see current bookings, adjust bookings and take new bookings. Repeat bookings are also really useful, saving lots of time.

The biggest challenge we have is where a repeat booking may need to be moved to alternate room for more than one week which has to be done on a week by week basis. However, this is a minor inconvenience.

The rules that could be changed down to very specific details to really make the system work according to our own (very particular!) needs.
The User Tags / Labels come in very useful! As do the way members can sign up, admins can also do bookings for members (or to block out spaces if they are unavailable for any reason)...
It is easy to integrate into our website and to set up online payments.
Compared to lots of other options I looked into, Skedda ticks the most boxes for what we needed!

I suppose the way 'spaces' work, but this is something we were still able to work around, with thanks to the great support from the Skedda team.
We would like for there to be an option for a member to book 1 space and pay a different price depending on the booking is for 1 person, or up to 4 people... (But this hasn't been an easy thing to set up with any other booking system unless it's a bespoke booking system built especially... but that's far beyond our budget).

Skedda is very easy to set up. And user administration is really simple.

Some part of making conditions for booking were a bit tricky at first. Skedda support answered my questions and helped me set them up. With those examples, the rest was easy.

It was relatively easy to set up and our tennis club members (who are not very tech-savvy) have easily adopted the new system and enjoy using it.

Based on how we are using the software I have not experienced any cons. I think the software is great.

The whole process of customising and implementing the move from a manual system to the Skedda online system was made extremely easy by the the clear and simple tools as well as superb backup from the team at Skedda. Whenever we needed to tweak something that was specific to our requirements the response was instant. Cannot recommend the system or the support team highly enough. It has transformed court booking at Mullingar Tennis and Badminton Club.

In relation to our specific needs there is truly nothing that is in any way problematic or that we could identify as an area that needs improvement. It is a great system that does exactly what it says on the box and we are just delighted to have found Skedda.

We use Skedda to schedule our computer labs. The ease with which users can schedule their lab times is unparalleled. They can extend the times if they are going to be in there for more than one period. They can repeat the schedule with the click of a button if they are going to be going for multiple days. It's fast and easy--what could be better than that???

Regular trusted users can't delete their own reservations if they change their minds about the schedule. But it's really not a big deal for me to go in and delete their reservation. I just think that they would like that flexibility because sometimes plans change.

The product is straightforward, easy to use out of the box. It has the features that you need if you will manage 2-3 rooms only.

The basic features are good enough to manage the day-to-day booking management. I would suggest if you could allow the free users to see who has booked the rooms.

Pricing does not differentiate between "rooms" or "desks" -- just total number of assets. Some other competitors have different pricing tiers depending on the type. The web UI is pretty easy to navigate. If you can use Outlook calendar (or something similar), your users should have no issues. There appears to be a mobile app supporting both IOS and Android

Pricing is a little cryptic when you want to see "premium" pricing. The integrations with other apps (such as O365, etc.) comes with an added cost of $19 per month.

Skedda allows us to integrate a scheduling calendar onto our website as well as access through a skedda login. This makes it easy both for regular users and occasional users to see what is available and schedule accordingly. Also, the ability to set booking limits and build in turn-over time ensures that time is allotted fairly.

Four months in to use, we are 100% happy with Skedda and do not have any cons to report.