---
description: Learn how Smartsheet can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Smartsheet Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/332/project-management/software) > [Smartsheet](/software/10391/smartsheet)

# Smartsheet

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> Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.
> 
> Verdict: Rated **4.5/5** by 3565 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Smartsheet

 Sign in with your Google account info &#10; Sync with Google Calendar &#10; Works with Google Drive: attach Drive files to any row in Smartsheet &#10; Update project info from Gmail &#10; Import/Export between Google Spreadsheet and Smartsheet &#10; Import Google Contacts &#10; Open attached Microsoft Project and Excel files in Google Drive&#10; Smartsheet and Salesforce work together for ultimate productivity. Link project sheets to Salesforce accounts, contacts, opportunities, or cases for real-time collaboration on project status, files, and discussions. &#10; Single sign-on from Salesforce&#10; Create new project sheets from Salesforce&#10; Link to existing project sheets&#10; Access key project sheets from any Salesforce account, contact, opportunity, or case.&#10; Collaboration takes on new meaning with the Smartsheet and Box integration.  The cloud apps are easy to use together and offer instant value.   Teams can quickly share and collaborate on files related to specific projects with internal staff as well as external teams, including vendors clients and contractors.&#10; Perfect for the Small Teams or Large Enterprise: Smartsheet and Box are easy to use, don't require IT to install or manage, and immediately deliver value to users&#10; Access files from Box in the context of your project or task&#10; All changes made to documents in Box are instantly available in Smartsheet&#10; Share files with Teams: Smartsheet's project sharing and row sending capabilities allow you to share files in Box with other team members with a click of the mouse&#10; Link a specific document - or an entire folder of documents - to your Smartsheet project

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 3565 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smartsheet
- **Location**: Denver, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Choose the plan that works best for you and manage your projects, programs, and processes — all in one place. Plans start at $9.00/month when billed annually.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Japanese, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway and 9 more

## Features

- @mentions
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Ad hoc Reporting
- Agile Methodologies
- Alerts/Notifications
- Analytics
- Approval Process Control
- Approval Workflow
- Asset Tracking
- Assignment Management
- Audit Trail
- Availability Management
- Backlog Management
- Bar Chart
- Bid Management

## Integrations (70 total)

- 123FormBuilder
- Acumatica Cloud ERP
- Adobe Creative Cloud
- Amazon Q
- AppSheet
- Azuqua
- Backupify
- Box
- Cronos
- Docusign
- Domo
- Dropbox
- Easy Insight
- Egnyte
- Evernote Teams

... and 55 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Project Management Software](https://www.getapp.co.nz/directory/332/project-management/software)

## Related Categories

- [Project Management Software](https://www.getapp.co.nz/directory/332/project-management/software)
- [Task Management Software](https://www.getapp.co.nz/directory/570/task-management/software)
- [Construction Project Management Software](https://www.getapp.co.nz/directory/28/construction-management/software)
- [Advertising Agency Software](https://www.getapp.co.nz/directory/299/advertising/software)
- [Professional Services Automation Software](https://www.getapp.co.nz/directory/331/professional-services-automation/software)

## Alternatives

1. [Jira](https://www.getapp.co.nz/software/9953/jira) — 4.4/5 (15500 reviews)
2. [Asana](https://www.getapp.co.nz/software/90584/asana-pm) — 4.5/5 (13757 reviews)
3. [monday AI Work Platform](https://www.getapp.co.nz/software/91734/monday-com) — 4.6/5 (6123 reviews)
4. [Trello](https://www.getapp.co.nz/software/90700/trello) — 4.5/5 (23635 reviews)
5. [Clockify](https://www.getapp.co.nz/software/111353/clockify) — 4.8/5 (9271 reviews)

## Reviews

### "\*\*Smartsheet Review: Resourceful Automation That's Worth the Setup Grind\*\*" — 5.0/5

> **Christopher** | *12 July 2026* | Alternative Dispute Resolution | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most about Smartsheet is how much manual busywork it cuts out. It basically takes a familiar spreadsheet layout but automates all the tedious, repetitive parts so you can focus on actually getting things done instead of managing the tool itself.&#10;Here is what really stands out to me:&#10; \* \*\*The Automations:\*\* You can easily set up rules so that when a task status changes, it automatically pings the right person or moves that row to a completely different section. It eliminates all those unnecessary "hey, I finished my part, your turn" follow-up messages.&#10; \* \*\*Switching Views:\*\* You aren't locked into looking at a massive, overwhelming wall of data. With one click, you can toggle the exact same project between a standard grid, a Kanban card board, or a calendar view depending on how you need to visualize it that day.&#10; \* \*\*Live Reports:\*\* Instead of copying and pasting or messing around with complicated formulas to share updates, you can pull data from multiple sheets into one clean, live report. It lets you see the big picture instantly without the operational grind of updating everything manually.&#10;It's just a much more resourceful way to track projects without wasting time on the clutter.
> 
> **Cons**: What I like least about Smartsheet is that it can honestly feel like a bit much when you just need something quick and straightforward. Because it tries to be a spreadsheet, a database, and an automation tool all at once, it comes with a few frustrating pain points:&#10; \* \*\*The Learning Curve:\*\* It’s not the kind of software you can just jump into and immediately know how to use. Setting up the formulas and automations takes a lot of trial and error, and the interface can feel pretty overwhelming and cluttered until you get the hang of it.&#10; \* \*\*Formula Frustrations:\*\* If you're used to regular spreadsheets, the formulas in Smartsheet can be incredibly annoying. You can't just click on a random cell and type a formula; it forces you to apply formulas to entire columns. Plus, referencing data across different sheets requires a bunch of extra, tedious steps.&#10; \* \*\*It’s Not a Real Database:\*\* Even though it has database features, at the end of the day, it's still restricted by row limits. If you're trying to track a massive amount of data over a long period, it starts to lag, and you run into caps that force you to archive your older work.&#10; \* \*\*The Price Tag:\*\* The free version is incredibly limited, and once you start needing better reporting or want to add collaborators who can actually edit things, the subscription costs add up fast.&#10;It definitely takes a lot of time and effort to set up properly, which feels like an unnecessary grind if you're just trying to manage a basic project.
> 
> Overall, Smartsheet is a great tool if you need to automate a lot of moving parts, but it is way too much of a grind to set up for basic projects.&#10;Here is my takeaway on it:&#10; \* \*\*The Good:\*\* When it’s actually set up right, it cuts out so much manual clutter. Being able to pull data from different sheets into one live report and automate those annoying follow-up pings saves a ton of time and energy.&#10; \* \*\*The Bad:\*\* The learning curve is steep, and it feels total overkill for simple tasks. Dealing with their rigid column formulas is frustrating, and it takes a lot of tedious upfront effort before you see any real benefit.&#10;\*\*The Verdict:\*\* It’s incredibly resourceful for complex, messy projects where you want to eliminate busywork. But if you just need a quick, flexible way to stay organized, the administrative headache up front isn't really worth it.

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### "Best way to work as a team on a Spreadhseet\!" — 5.0/5

> **Sean** | *24 August 2026* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: Smartsheet is a great tool to use for spreadsheet collaboration with other departments. We have used Smartsheet for the last 5 years and love it.
> 
> **Cons**: Honestly, there is nothing i do not like about Smartsheet. it works the way i expect it to and we all have access to it.
> 
> Smartsheet helps my team all access a spreadsheet and work on it together or individually. It is quick and we can access it anywhere.

-----

### "Smartsheet review" — 3.0/5

> **Sheniga** | *20 May 2026* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Smartsheet provides a structured and organised way to manage projects, combining the familiarity of spreadsheets with project tracking features. It is particularly useful for tracking tasks, timelines, and ownership in a clear and visible format. The ability to create dashboards and automate workflows helps improve visibility and reduces manual follow‑ups.
> 
> **Cons**: The interface can feel less modern compared to other tools, and there is a learning curve for users who are not familiar with spreadsheet-style solutions. Some advanced features, such as automation and reporting, require additional setup time. It can also be less intuitive when managing highly dynamic or agile workflows.
> 
> Overall, Smartsheet offers a practical and structured approach to project and task management. It works well for teams that prefer organised, grid-based tracking and need clear accountability. While it may require initial effort to set up effectively, it becomes a reliable tool for maintaining visibility and control over work.

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### "Smartsheet makes our team more efficient." — 4.0/5

> **Pupp** | *19 July 2026* | Events Services | Recommendation rating: 7.0/10
> 
> **Pros**: Smartsheet allows multiple team members to collaborate with ease but I also like that I can set up automations allowing me to manage tasks more efficiently. Their customer support is also good and whenever I’ve had questions I am able to speak to a human being quickly.
> 
> **Cons**: Smartsheet has a few frustrating elements when it comes to collaborations. If different team members have different license levels it can complicate things if you’re trying to create smartsheets collaboratively.
> 
> Overall I’ve been very impressed with Smartsheet and over time I’ve been able to push it further and further by adding things like automations and more complex formulas. It can do a lot for making team processes more efficient.

-----

### "A Good Tool for Everyday Use" — 5.0/5

> **Alina** | *23 September 2026* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: Smartsheet helps me keep track of the different tasks in my design projects. The spreadsheet-style layout allows me to quickly see deadlines and progress. I also find the collaboration useful when several people are working on the same project.
> 
> **Cons**: The tool can feel a bit overwhelming for simple task management. Some features also take a little time to learn and use properly.
> 
> Smartsheet is particularly useful for organizing projects with multiple steps. I find it more relevant whenever the work becomes more extensive and requires detailed tracking.

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