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424 Reviews

- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intacct User Review
Reviewed on 18/04/2023
Overall we have been very impressed from the product itself to the customer service as well.
Overall we have been very impressed from the product itself to the customer service as well.
Pros
I absolutely love the integrations with other software, it has made our life so much easier and streamlined our month-end close process by a lot!
Cons
Nothing yet - so far the team has been great and we are able to usually find a way to make anything work that we need.

- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great software for all kinds of financial statement reports
Reviewed on 4/08/2023
This system facilitates the entry of invoices and the administration of team expenditures. We...
This system facilitates the entry of invoices and the administration of team expenditures. We required an agency-wide application because of the variety of our activities. Our team has found Sage to be straightforward to learn and use, particularly for invoice entry and approval procedures.
Pros
Sage Intacct's collaborative features are a big plus for me. The primary navigational ribbon located at the system's top makes clicking through to explore further a breeze. Receipt of revenue can be easily recorded, as can the complicated intercompany receivables that go along with them.
Cons
The difficulty certain managers and approvers have in searching for specific data is currently my main complaint, but I'm confident that this can be fixed with some fine-tuning.
- Industry: Electrical/Electronic Manufacturing
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Robust solution for financial management
Reviewed on 30/11/2023
Sage Intacct is a reliable and comprehensive platform that has significantly improved our financial...
Sage Intacct is a reliable and comprehensive platform that has significantly improved our financial processes. Its ability to automate tasks and generate accurate reports in a short amount of time has been of great value to our company.
Pros
I like Sage Intacct for its ability to automate and streamline our financial processes. With just a few clicks, I can generate accurate and detailed financial reports in a matter of minutes. In addition, the ability to integrate data from different departments into a single platform has allowed us to have a complete, real-time view of our financial situation.
Cons
I wish it offered a wider variety of customization options in terms of the visual appearance of the reports.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Did not like this Sage product
Reviewed on 12/10/2021
Extremely pricey with a lot of promises made from their sales people but not a lot more function...
Extremely pricey with a lot of promises made from their sales people but not a lot more function than Wave, Quickbooks Online or Xero.
Pros
What originally attracted us to this platform was the ability to do cloud accounting so everything was not centralized to one desktop application. We also liked how this platform could invoice AND process payments as that makes bank reconciliations a lot cleaner.
Cons
There was not a lot of instruction given around how to do certain tasks and we were not able to fully utilize this platform to the ability the salesperson pitched. This was mainly just used for financial report, AP and AR but we were told it had cash management and forecasting capabilities which we were never trained to use.
Reasons for Choosing Sage Intacct
We were scaling and needed more functionality.Switched From
Wave AccountingReasons for Switching to Sage Intacct
Sales provided a few months free and minimal commitment.- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Sage review for SMB
Reviewed on 14/08/2023
Sage is our system of record for AR, AP, GL and financial reporting.
Sage is our system of record for AR, AP, GL and financial reporting.
Pros
Great for accounting setup and administration to ensure that steps are efficient for multiple entities.
Cons
Customizing P&L reports is a bit tricky. Statistical accounts are hard to implement.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best accounting software I've used
Reviewed on 17/10/2023
Overall it is a great software and I enjoy using it.
Overall it is a great software and I enjoy using it.
Pros
It's easy to learn. Once you have the basics down, you are set!
Cons
Their customer service is kind of slack. If you have a problem, it is very hard to get someone to help. I've resorted to searching my problem on You tube.
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fifteen Years with Sage Intacct and Counting
Reviewed on 17/10/2023
Pros
Easy to use. A robust, comprehensive system. Very few outages or service issues.
Cons
No complaints- been with Sage Intacct since 2008.
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Everyone needs Sage Intacct
Reviewed on 24/10/2023
Pros
I love Sage, it's very intuitive and clean and simple. The history is stores is great. Everything can be online and paperless. The check list feature is amazing. Dashboards are wonderful.
Cons
Expense reporting could be more advanced. Pictures of receipts, better mobile integration. A little better per diem integration.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Intacct - Easy to Use
Reviewed on 22/11/2023
Pros
Ease of use, the interface is intuitive and it is easy to find what you are looking for.
Cons
Customization - It would be great if Sage Intacct would offer more customization with its base product especially in reporting.

- Industry: Oil & Energy
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good accounting system but glitchy at times
Reviewed on 27/03/2019
Pros
Sage Intacct has a list too many features and functionalities, but they we have found some of these, like timesheet feature, glitchy. The user interface is also overwhelming.
Cons
Lacks better user experience and user interface.
Response from Sage
Hi Hadi! Thank you for submitting a review. I'm glad to hear that you're benefiting from all the features Sage Intacct has to offer! As for the new user interface, we have a couple resources that may be able to help you out in the Help Center - if you shoot me an email, I can point you in the right direction :) Thanks again!

- Industry: Internet
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
It's my favorite accounting and financial management software
Reviewed on 6/04/2023
When put to its intended use, Sage Intacct excels. We've been able to streamline the recording of...
When put to its intended use, Sage Intacct excels. We've been able to streamline the recording of transactions involving many departments or money, which has improved our reporting capabilities and saved us time. Sage Intacct is the accounting software we use to manage the intricacies of running our business.
Pros
Sage Intacct allows us to import the statement, conduct an in-depth analysis, keep tabs on past payments, and make adjustments to upcoming payments. The entire accounting process, from purchasing through the general ledger to accounts payable and receivable, is handled by Sage Intacct.
Cons
Using it is a bit of a struggle. It takes months to work efficiently, in my experience. Starting something you've never done before is always difficult. While robust, customizing the reports and dashboard features is a slog.

- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Timesheet entries and payroll totals always agree
Reviewed on 21/06/2023
Due to the product's user-friendliness and ease of access, just basic instruction is needed to get...
Due to the product's user-friendliness and ease of access, just basic instruction is needed to get started. The issue of creating a database for tracking firm logistics like time, money, etc. Sage Intacct enables the records to be organized in a clear and straightforward fashion.
Pros
The AP invoice processing and reporting features, as well as the flexible reporting options, are exceptional. The fact that it is web-based is a significant improvement over the prior Sage 50 version and allows for greater flexibility when working remotely.
Cons
I found some of the terminology to be a little annoying, but other than that, my experience has been nothing but great. The inability to make adjustments based on individual preferences is frustrating, especially when using it on a daily basis is mandatory.

- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Intacct is powerful and flexible, with many useful features
Reviewed on 12/02/2023
There is now less clutter in our information thanks to this. During my last project, we migrated...
There is now less clutter in our information thanks to this. During my last project, we migrated our paper files over here. Simple, straightforward dashboards have been developed using it. Now we can spend less time auditing and more time making better decisions. The ability to use wildcards in my bill search was fantastic, just as in Excel.
Pros
Intacct is feature-rich and powerful, and it can handle a wide range of tasks. The contracts module also provides powerful management of billing cycles. Product characteristics and capabilities are the primary advantages of utilizing Sage Intacct.
Cons
Unfortunately, it is often difficult to get answers from support when problems arise. Numerous bugs plagued the infrastructure.
- Industry: Religious Institutions
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Accounting System, but with some limitations
Reviewed on 24/09/2019
We are definitely saving time with Intacct. It is so much smoother and quicker to use. The internet...
We are definitely saving time with Intacct. It is so much smoother and quicker to use. The internet based software is so easy to use compared to a program.
Pros
I like how users cannot force things to work like in QuickBooks. If the rec doesn't balance, they have to figure it out. Also, there's more reporting dimensions and a rigid chart of accounts so the users cannot create their own accounts.
Cons
The reporting needs a lot of work. There are so many dimensions that exist in this software that you cannot run a report on. There also seems to be a fair amount of glitches and errors.
Response from Sage
Hello! Thank you for taking timeout to write your review. We greatly appreciate your feedback and welcome your insights. Please feel free to reach out to me if you'd like to talk about your experience and areas for improvement in the product.
Regards,
Andrew Sevillia
[email protected]
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
"Incredible Bookkeeping Framework, yet for certain limits"
Reviewed on 1/08/2021
We are certainly saving time with Intacct. It is such a lot of smoother and speedier to utilize....
We are certainly saving time with Intacct. It is such a lot of smoother and speedier to utilize. The web based programming is so natural to utilize contrasted with a program.
Pros
I like how clients can't compel things to function like in QuickBooks. In the event that the rec doesn't adjust, they need to sort it out. Likewise, there's additional revealing measurements and an unbending diagram of records so the clients can't make their own records.
Cons
The announcing needs a ton of work. There are such countless measurements that exist in this product that you can't run a report on. There likewise is by all accounts a decent lot of glitches and mistakes.
- Industry: Construction
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It enhances our ability to follow all the details of the accounts of the project
Reviewed on 15/01/2023
Sage Intacct has helped us to enhance our ability to better control the financial affairs of...
Sage Intacct has helped us to enhance our ability to better control the financial affairs of projects, as all accounts (credit and debit) are constantly updated, and we also benefited from the organization of records, also the reports helped us to better understand the financial situation of the project, and this enhanced our ability to take the required corrective actions at the right time.
Pros
It's great that Sage Intacct has many powerful tools that allow us to perfectly control all our accounts, especially the journal, as we can track project expenses and revenues on one dashboard with great flexibility. Since it is based on the cloud, we have more control over saving financial data and archiving invoices, in addition to payment orders, and the wonderful thing is that everything that is saved is recorded in records, with filters that make it easier for us to search for them when we need them. It is also great to have the ability to follow up and control the credit and debit accounts available in Sage Intacct, as the alerts arrive in sufficient time to remind the payment due dates (credit and debit), and at the same time we can get a comprehensive view of the amounts available in the accounts, so that we can early evaluate our ability to pay On time, which helps us to take action that includes us fulfilling our obligations in a timely manner.
Cons
Sometimes the automation available in Sage Intacct does not work as required, especially making reconciliations between accounts, as ensuring the correctness of operations requires us to make additional efforts to check them and correct errors manually.

- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Robust and efficient financial management
Reviewed on 13/07/2023
Sage Intacct has been an invaluable tool that has simplified and streamlined several complex tasks,...
Sage Intacct has been an invaluable tool that has simplified and streamlined several complex tasks, improving my efficiency and allowing me to deliver accurate results in a timely manner. I highly recommend Sage Intacct to other professionals in my field.
Pros
What I like most about this platform is its ability to simplify and automate complex accounting and financial tasks. The multi-currency integration and automatic consolidation capabilities have been critical to my work, as I manage accounts for a wide diversity of clients. In addition, the customization and real-time reporting have significantly improved my productivity and efficiency. The dashboard feature allows me to have a clear view of the company's performance.
Cons
At times, the platform can be a bit slow and the user interface can be complicated for new users.
- Industry: Construction
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
For organizations and projects, this is a great way to keep track of multiple budgets and...
Reviewed on 13/02/2022
It has now become very easy to keep track of all the transactions and financial data of the company...
It has now become very easy to keep track of all the transactions and financial data of the company and its affiliated projects, as we were able to pay and receive invoices and record them in the records in a simple and secure manner.
Pros
Budgeting and financial reporting are two of the best features of Sage Intacct. With this technology, the organization will be able to use it to the fullest degree in managing its financial concerns. In addition to the numerous internal controls, the platform's connection to the cloud makes it a strong database that organizes all financial and accounting records and reports, giving auditors confidence in the reports we publish. Sage Intacct's analytics, which provide account status and comparison reports between accounts receivable and payable, are also something I appreciate. It's also convenient because it's integrated with so many other programs, making it simple to import and export data.
Cons
I find it somewhat slow, especially when dealing with a large number of invoices, and the search identifiers must be updated so that the searches are simpler than they are now and give the required results.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Customer support was great from the start and the program is flexible in regards to creating...
Reviewed on 8/05/2018
The software allowed ability to perform accounts payable to issue cheques and to produce financial...
The software allowed ability to perform accounts payable to issue cheques and to produce financial statements quickly. The 12 month report is very useful to pick up changes to values in account. The budgeting aspect is also useful for variance analysis.
Pros
I like the ability to create the financial reports and also the Dashboard reports. The payables area is easy to perform functions and the year-end close is very simple.
Cons
This program is mainly written for the US market and is not able to create an EFT file (Canadian) that can be uploaded to the bank and create journal entries simultaneously. That would benefit us to make payments that are not by cheque. The "cash" payment types are good because an e-mail can be sent: however still requires for us to do a separate EFT payment on the bank.
Response from Sage
Hello Toni,
Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that have had a good experience with customer support and have been able to take advantage of Sage Intacct's flexibility. Please feel free to reach out to me if there is anything I can do to help!
Sincerely,
Andrew Sevillia
Sr. Manager, Customer Marketing
Sage Intacct
- Industry: Investment Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I am a true fan of Intacct and love how much customization it allows.
Reviewed on 2/05/2018
We have been able to set up recurring transaction to automate similar monthly/quarterly transactions...
We have been able to set up recurring transaction to automate similar monthly/quarterly transactions, allowing us to fully operate with less human capital, and less human errors. We've been able to increase our reporting internally with many many many custom reports to suite the needs of various stakeholders. We can see investor summaries across the entire enterprise with the multi-entity structure. We utilize upload templates often to allow us ease of entry - for example, we do monthly uploads of income allocations across every entity in one root level entry done by exporting a custom report, using excel to seamlessly do an index match and hlookup to complete the upload template, then upload! It's simple, fast, and accurate.
Pros
I love the Custom Reporting capabilities through dimension use... looking at the GL as a database structure makes the software very versatile and easy to use. The output potential is outstanding!
Cons
Cost. It's a great product, but I really wish there was a light version for our company, and for other smaller companies starting up. There is a strong market for a light version. That way the company could grow into the full version.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
ROI is DOA
Reviewed on 20/08/2020
I've been working with Intacct since 2012. At the time my firm was a close partner and I worked...
I've been working with Intacct since 2012. At the time my firm was a close partner and I worked closely with our internal experts which gave me a great leg-up. In the last 8 years I've seen their customer service continue to spiral to non-existant, unless you want to pay double your base cost for it. Their add-ons and the basic things you need to develop a fully functioning system take your cost from 5-$50k in the blink of an eye.
Pros
Anyone with multiple locations will benefit from this platform. With some experience, the reports are extremely customizable to your exact needs as well.
Cons
Insanely expensive software, with extra fees and double dipping on the fees for every simple feature needed. The customer support can read a script and reset your password, after that they are woefully inempt if they ever get back to you. Multi-currency and consolidation are 2 seperate fees which are 3x the basecost of the software. There is no value prop here.

- Industry: Accounting
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intacct is relatively easy to use, simple interface, multi-entity flexibility. Overall good...
Reviewed on 7/05/2018
We transitioned from Quickbooks to Intacct because of its abiilty to handle multi-entity and...
We transitioned from Quickbooks to Intacct because of its abiilty to handle multi-entity and inter-company transactions. This saves us hours of work each month.
Pros
The way it handles multi-entity and inter-company transactions. Simple user interface. Easy to navigate and correct entries. Great JE upload feature.
Cons
Report writer is a bit too complicated for someone not well versed in report writers. Would be great if it worked more like a pivot table.
My biggest complaint is not being able to transact in the subledger directly to a bank account.
Response from Sage
Hello Nora,
Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you find Sage Intacct easy to use for multi-entity and inter-company transactions. Please feel free to reach out to me if there is anything I can do to help!
Sincerely,
Andrew Sevillia
Sr. Manager, Customer Marketing
Sage Intacct
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My review of Sage Intacct
Reviewed on 24/11/2023
Sage Intacct is something we use daily for our Accounting needs. We like it and recommend it...
Sage Intacct is something we use daily for our Accounting needs. We like it and recommend it frequently to all of our Clients.
Pros
That it is user friendly. I like that you can easily log in and access from any location. I like that the Accounting team can all work together easily on the same things (bills, reports, etc.).
Cons
The expense of it. There are some smaller entities that I wish I could manage with Sage Intacct, but do to pricing I can not. Intacct is so much easier to use than Sage 300 and I wish I could make the switch.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intacct is very user friendly and you can use it in creative ways
Reviewed on 1/05/2018
Monthly close process is completed faster with intacct. It allows us to process and approve AP...
Monthly close process is completed faster with intacct. It allows us to process and approve AP seamlessly, saving us time and money by outsourcing it to Intacct. Can use the software in creative ways, not just as bookkeeping.
Pros
Intacct makes my job so much easier. It is easy to use and is very intuitive. The software can be used in creative ways and not just as standard bookkeeping software. It integrates easily with other softwares so you can link everything together. Overall it saves us time and money.
Cons
There are very few issues with the software. I have noticed that when I'm have an issue with the software it can take a little bit longer then I would expect for the problem to be resolved. We are busy people and need our programs to be running properly to get our jobs done.
- Industry: Information Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intacct has revolutionized our accounting processes and is a giving us a gold mine of...
Reviewed on 1/05/2018
See my review.
See my review.
Pros
Ease of use. Intuitive interface. Integration with multiple Intacct Marketplace Partners. Consolidation functionality (check the box and hit consolidate and it produces reliable consistent results. Scorecards and dashboards provide a wealth of current information on the health of our business in as real time a setting as we can make it. Future roll outs promise integrated AI functionality that will be a game changer. Scalability that meets the needs of our rapidly changing business is great.
Cons
As you can tell, I am a fan of Intacct and don't have too many suggestions for improvement. It makes our life easier, more efficient and productive, and gives us the information we need.