EZOfficeInventory Reviews

EZOfficeInventory

4.6 (1,439)
Asset Tracking and Management Software

Overall rating

4.6 /5
(1,439)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.6/5

95%
recommended this app
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1439 Reviews

Blake
Overall rating
  • Industry: Higher Education
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great software for assett management

Reviewed on 3/03/2021

If you have a large inventory of items and aren't yet using an asset management program, I would...

If you have a large inventory of items and aren't yet using an asset management program, I would highly recommend EZOfficeInventory. You will be surprised at how much easier it is to find things and keep track of information about each item.

Pros

The program does most everything I think an inventory/asset program should. The web-based access makes it very convenient to use. Assets can be entered in the system and checked out by users, reserved for future use, and checked in. The program allows items to be categorized and grouped for ease of searching, so even with a large inventory the program is very useable. For each item an owner can be assigned, its location can be entered, and documents and repair information can be uploaded. This is by no means a comprehensive list of features, though. I found the email alerts for returning checked out items when they are due to be very helpful.

Cons

I found the program was a bit difficult to use at first. For example, it took me a while to find how I could get a list of the items I had checked out, but once I had used the program more it is actually very easy to find things. I have noticed that sometimes the statistics on the main dashboard seem off; for example, it might say I have 0 assets checked out, when I actually have several checked out. Other than that, I haven't encountered any major software issues.

Response from EZO

Hi Blake, thank you for that amazing review. We are continuously working to improve ourselves and make the software easier to use. We have designated solution consultants available to help you with the onboarding process. There are multiple widgets available on our customizable dashboard that you can change based on your needs. For examples the Assets Checked Out widget shows the total number of assets check out during the selected period and not how many total assets are checked out. If you need more clarity on our widgets and their functionality you can reach out to us at [email protected]. We'd love to help you out and make your experience even better

May Sun
Overall rating
  • Industry: Medical Devices
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

EZOffice Inventory system review

Reviewed on 23/08/2023

It is very helpful tool for inventory management.

It is very helpful tool for inventory management.

Pros

QR code product label helps the inventory management.

Cons

product report system with a lot of graphs which is not useful to the users. I would like to have searched product report format like excel that we can export.

Eddie
Overall rating
  • Industry: Entertainment
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

EZ Office Inventory Review

Reviewed on 19/03/2020

I have been using EZ for the past 4yrs and it has done what we have needed it for.

I have been using EZ for the past 4yrs and it has done what we have needed it for.

Pros

The cost for the functionality that it offers I would say is well worth it. It does the job for what our IT Dept uses it for.

Cons

I just wished the portal was a bit more visually appealing. We currently have our company logo on top but would be nice to customize the whole page.

Response from EZO

Hey Eddie,

Thank you for expressing your view to us. We give our clients the flexibility to add their company name, logo and have their own subdomain. As far as the main Dashboard screen is concerned, make sure you customize and set your own KPIs as per your requirements. Traditionally, our focus has been more on giving our customers a feature rich system but this year, especially with the launch of our new UI, we are focusing more on the aesthetic appeal and customization involved in the system. This includes internationalization, which will give our customers the flexibility they need in terms of renaming fields and an over-all update of our mobile app. We're very eager on collecting feedback on our UI so please do reach out to us at [email protected] and we will be happy to pass it on to our product team for consideration.

Joe
Overall rating
  • Industry: Broadcast Media
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

EZOfficeInventory is easy

Reviewed on 11/10/2023

Pros

Efficient and easy to use, thus making it easier to do my job.

Cons

Nothing at the moment. Meets our needs.

Sean Timothy
Overall rating
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Awesome product

Reviewed on 22/10/2023

It was exceptional.

It was exceptional.

Pros

The most user friendly tool for easily tracking down you asset management and highly customizable according to your needs with easy integration to various software.

Cons

lacks some features that accounting team can also use.

Crist
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EZ office

Reviewed on 8/11/2023

overall it is a good platform to streamline inventory items and track them

overall it is a good platform to streamline inventory items and track them

Pros

once you figure out how thing move its extremely easy to navigate. (desktop version)

Cons

not a big fan of the phone app. seem to have issues with it.

Luiz
Overall rating
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool

Reviewed on 22/11/2023

Pros

It is easy to use, and it works every time.

Cons

I don't have any complaints about it. It's the best inventory management tool out there.

Malichi
Overall rating
  • Industry: Program Development
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Usual asset

Reviewed on 22/11/2023

Pros

Organization of everything is great I love it.

Cons

Nothing to much is a issue, since my company uses it for inventory

Mateusz
Overall rating
  • Industry: Translation & Localisation
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

EZOfficeInventory review

Reviewed on 2/11/2023

Pros

Easy to find something, friendly to new users.

Cons

Nothing! All is very good but UI could be more updated.

Courtney
Overall rating
  • Industry: Primary/Secondary Education
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

EZ Office Inventory

Reviewed on 25/10/2023

Pros

I like EZOfficeInventory is easy to use and order from.

Cons

There are no features that I do not like. I only use it to order materials for my room, and I think it is great to use.

Braden
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

EZOffice: Sometimes simple, sometimes not so much.

Reviewed on 22/01/2020

I like it, but I think there is definitely room for improvement. It has some great features that...

I like it, but I think there is definitely room for improvement. It has some great features that are not found elsewhere in my experience, but I wouldn't necessarily pick to use this tool if I had to pick. I wouldn't have any gripes if it was picked for my team again, though.

Pros

I liked that everything was easy to categorize. For example, we deploy laptops called "Loaners" for users who don't have a laptop to use while IT fixes their originals. EZOffice made it very easy for us to put those "Loaner" laptops into a group, and then be able to view every laptop in that group and manage our assets more effectively.
I also loved the "Previous Owner" field, as it helped me trace down some laptops that had seemingly disappeared. Big help there.

Cons

I did not like that it manually assigned an asset to our laptops. That has caused me some inconvenience. While searching for an asset tag that we've assigned, say I'm searching for laptop 2415, I'd put 2415 into the search bar, and there would be several laptops brought up as a result. Each of these laptops had EZOffice's personal asset tag assigned, along with our own, (which were never the same.) It was a pain to have to click on each asset to have to find out what it's real Asset tag was.

Alternatives Considered

Microsoft Excel

Reasons for Switching to EZOfficeInventory

For the groups feature and the depreciated value calculations.
Jacob
Overall rating
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Robust and simple for retail and ticketing, not so simple navigation.

Reviewed on 1/07/2020

I prefer EZoffice to other inventory tracking applications I've used in the past for its ease of...

I prefer EZoffice to other inventory tracking applications I've used in the past for its ease of use on the web and mobile, but the user interface needs some work.

Pros

I like how every service and item can be linked with timeline of events and actions.

Cons

Rearranging the preferred information can be tedious. I am not aware of certain features unless I specifically search them out.

Reasons for Switching to EZOfficeInventory

The support seems to sincerely want to tailor each users experience to their preference. They implement features based on feedback, and are affordable for the services offered.

Response from EZO

Hi Jacob, Thanks for reaching out to us. What kind of information are you looking to rearrange? It would help us better if you let us know your use case and we can help you out accordingly. We also have the search bar on the top of the page and you can use it for quick search. Further more with every module we have a help section to facilitate our clients in a better way. Feel free to email us at s[email protected] and we will be happy to assist you.

Jonald
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

EZOfficeInventory = EZSetup = BreEZy Experience

Reviewed on 1/07/2020

Pros

The setup was super easy. And one of the big reasons that we picked EZOfficeInventory is the ability to check in and out devices. Oh, and the depreciation value too, when terminating employees want to purchase their current laptop, we can give them the real-time depreciated value of their device.

Cons

It was the GUI, but then it isn't a con anymore since the update.

Alternatives Considered

Asset Panda

Reasons for Switching to EZOfficeInventory

Best value for the money. Cheaper than others.

Response from EZO

Hi Jonald, Thank you for being a great customer. We are always happy to assist our customers so if there's anything you would like to discuss or share your feedback then do not hesitate to drop us an email at the following address: [email protected]

George
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good for your first inventory system and money!

Reviewed on 9/09/2020

The implementation phase was a complete disaster. I was never offered the option to have EZ do the...

The implementation phase was a complete disaster. I was never offered the option to have EZ do the implementation and planning. The phrase: The system is smart and will teach you was used quite often. While the system in somewhat intuitive the initial set up should be done by EZ to show a brand new user its capabilities. Once I got in touch with [SENSITIVE CONTENT HIDDEN], everything improved. My first support person was from Asia, making her available hours very inconvenient and have to wait 24+ hrs for a response. We are still working on getting a few glitches out and customizing how we want to system to work for us.

Pros

Easiness of use, unlimited users for lower cost than other softwares.

Cons

Some of the functionalities are limited or have to be built. Not being able to customize based on needs.

Alternatives Considered

QR Inventory, QuickBooks Desktop Enterprise and Flowtrac

Reasons for Switching to EZOfficeInventory

It seemed pretty easy to use during the presentation and the low entry cost into a inventory software that we currently didnt have.
Dean
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It's good to know what we have and where it is !!

Reviewed on 7/07/2021

Although not very cheap we decided to have the full version after using the trial, the cost could...

Although not very cheap we decided to have the full version after using the trial, the cost could be offset by one item not getting lost or several not being abused as they could be

Pros

We really like knowing where items are, where they have been, and who has used them, it not only reduces losses but we also believe it reduces abuse of items as staff know they have to return an item and need to return it in good condition

Cons

Sometimes the capture of the barcode is difficult but that could be user error, overcome by manual searching

Alternatives Considered

Construction Tool Tracking System

Reasons for Switching to EZOfficeInventory

We prefered the feel of it and took a vote in the office, it was a clear winner for our needs

Response from EZO

Hi Dean, thank you for your kind review. We are glad to know EZOfficeInventory is working well for you. Regarding the barcode scanning issue, a Solutions Consultant will reach out to you to figure out what is causing that.

Paul
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A brief review of EZOffice

Reviewed on 14/04/2020

We can now more accurately manage and track our inventory, much better than we could with Spiceworks...

We can now more accurately manage and track our inventory, much better than we could with Spiceworks. The support is great, mobile app needs more work but unless you are on-the-road sysadmin, web browser site works perfect.

Pros

How easy it was to setup off the ground, and the ability to have multiple tenancies under your account (User Listings) so we can manage multiple components of the business in EZOffice, from Hardware to Medical Supplies. The speed at which customer support replies.

Cons

The mobile app needs more polishing to substitute working from the browser.

Ulises
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing Software

Reviewed on 11/02/2020

We are using EZOffice to work as a small media closet within a university. This program allows for...

We are using EZOffice to work as a small media closet within a university. This program allows for everything to be easily tracked, and in-turn it helps our business model. We keep marks on prices and item descriptions to make logging more functional. It's great that this online resource is available for purchase, to help businesses big and small get situated and started.

Pros

The software allows me to check in equipment very easily. I am able to easily see all of the logs that are within the product such as notes, comments, and check out times. This allows for better maintenance when it comes to missing products or issues with products, and how these could be tracked down to the users that checked out the equipment previously.

Cons

The inability to customize the layout. I wish that as time progresses, that the layout could be easily changed for more productivity

Alternatives Considered

Pendo and monday.com

Reasons for Switching to EZOfficeInventory

Best in product management. Very effective!

Response from EZO

Hi Ulises,

Thank you for taking out time and writing a review for us.

We're glad to hear you had no trouble in using the system and were able to check in your items quickly.

Currently, we are in the process of upgrading our UI/UX design. Kindly stay tuned for updates.

If there's anything we can do to assist you, feel free to drop us a message at [email protected], and we would love to help you.

Steven
Overall rating
  • Industry: Government Relations
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A great Asset Management Application

Reviewed on 5/04/2023

Overall our experience has been very positive. No software is a perfect solution for every...

Overall our experience has been very positive. No software is a perfect solution for every organization but for our needs, EZO has been a great tool for us to track the equipment assigned to our 600+ employees.

Pros

The ability to easily see which employees have been assigned which Assets makes the management of equipment for onboarding/offboarding much simpler. The ability to provision Members via our Azure AD allows for an easy automation. The ease of checking things in and out via the App or the ZenDesk integration has saved us time but also dramatically increased the accuracy of our records.

Cons

Checking In Asset Stock from a specific user could be improved. With the ZenDesk Integration and the App, there is no search function within the list of check out records. You must use ctrl+f in the browser to find a specific member or scroll through the list. In my instance, when I create a custom view of the list of Items, the column widths seem to auto adjust and it cuts off some of the columns that I've selected to view. I can readjust them but they always revert back.

Eric
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

EZ Office Inventory for Audio Equipment Management

Reviewed on 6/10/2021

Pros

Very easy to add and organize assets that are part of our audio equipment inventory that we use at events. The barcode/labeling tools and notification email templates are also very helpful.

Cons

Our use case is slightly specific so we've had to create some workarounds to fit our process within the bounds of what EZ Office can currently do

Alternatives Considered

Asset Panda, itemit, Sortly, AssetTiger and Cheqroom

Switched From

Asset Panda

Response from EZO

Hi Eric, Thank you for your feedback. We're glad that EZOffice is working well for you and helping you with your operations. Please feel free to reach out to us at [email protected] in case you need help. Our customer success team would be glad to address your queries.

Matthew
Overall rating
  • Industry: Facilities Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Inventory System

Reviewed on 12/02/2017

This is a great system. Unfortunately I have nothing to compare EZOfficeInventory as the system we...

This is a great system. Unfortunately I have nothing to compare EZOfficeInventory as the system we used before was just a spreadsheet. EZOfficeInventory has change the way we manage all our IT equipment and now our Finance department is notified when equipment changes hands and knows exactly where everything is.

I do have a few issues with the system but they are minor complains. You can only view 25 items at a time which makes things difficult as we have over 500 items entered into the system, you are really limited to the search function to look for things, although it does work well. When clicking on items in your inventory it opens to that page. I wish it opened in its own window because when you are making changes to that item, you have to click back several times. I also wish there was a way to separate the inventory completely so that certain categories can have their own separate asset number. Our Finance department expressed interest in using this system to inventory our vehicles, but I cant really do that as it would mix with our IT's asset numbers and I'd really like them separate.

I've only contacted Customer Support one time but they were quick to respond and resolve my issue.

If you are still using a spreadsheet to keep inventory I highly suggest trying out EZOfficeInventory as it is a great system to use.

Pros

It does what it is advertised to do, I like that there are alerts setup when changes are made, and I can easily pull up reports when needed.

Cons

I've expressed this in my review.

Kerrie
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Couldn't ask for better!

Reviewed on 18/07/2017

Inventory management

Inventory management

Pros

tell people all the time that EZ should put me on their payroll as much as I praise & recommend their service! I have used EZ for a total of 4 years & have loved every part of it. It's incredibly user-friendly & retains any data you need to see at a glance between the comments section, custom fields & attachments. They have just enough levels of control that aren't overwhelming to incorporate but still maintains the levels of security that are needed.

I am currently using it to organize/maintain a Samples Department where we have samples from all over the world with different specs. Each piece (some have multiple quantities & others are a single item) needs to be tracked with specific details maintained amongst 7 departments & 4 branches. Needless to say, this is an amazing tool to keep control & accountability for the assets.

Their customer service is phenomenal! Every time I have a question they are quick to respond, thorough in their answer (including links) & have even implemented suggestions I had that helped with workflow. The definition of EZ is working smarter & not harder. Keep the outstanding work up EZ!! You make my job sooooooo much easier!

Cons

The only con I can think would be not having images on their search engine and reports. Some times a picture is worth a thousand words.

Bryan
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I use this for my work, and have had not problems with it at all. Everything is very easy and...

Reviewed on 11/07/2018

Making life a lot easier for organization.

Making life a lot easier for organization.

Pros

I think the thing that I like the most about this software is the simplicity. It is not asking too much, while also providing all the services I need. What we as a company use this for mostly is asset reservation, which is anything from chairs to tents that we will need for our various projects. We work in an office of about 100 people, all of which use the software frequently, and by frequently I mean every day. That being said I have never experienced a problem with the site being slow, glitchy, or remotely overloaded. I think that speaks loudly to how well it works because when using other websites, such as that for our car reservations, we get problems with the site crashing and typically causing us to waste our time figuring out the problem that the software created for us (when it is supposed to make our lives easier and less stressful).

Cons

This question is a bit tougher because I have not personally ran into any problems with the site, so asking what I like least is a bit tougher to tackle. One thing I will note is the categories that all of the assets are put into are very strict, where a single misspelled word will come up with nothing. I think that allowing the search bar to be a little more lenient and accommodating to small spelling errors, or descriptive words would make life a little easier when one accidentally misspells a word, or cant remember the exact name it might be under.

Response from EZO

We appreciate you taking the time to review EZOfficeInventory.

Your feedback regarding the search bar has been forwarded to our product team. If you are in need of any assistance or have further suggestions for us, please contact our support team.

Thanks!

Vishnu
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

EZOfficeInventory has been very useful

Reviewed on 5/07/2022

Overall, it has been a very useful tool to keep track of our POs and items in the lab

Overall, it has been a very useful tool to keep track of our POs and items in the lab

Pros

The product is easy to set up and is easy to be trained on. I also like the layout and the features included in the package

Cons

I do not like that the custom alerts do not work properly. Also when receiving items, I'm unable to cross verify with AIN. There are some rough edges to the product that needs to be sorted out

Alternatives Considered

FlowTrack

Reasons for Switching to EZOfficeInventory

Price and features

Response from EZO

Hi! We are sorry you are experiencing issues with EZO. Could you email us at [email protected] with more details? Someone from our customer success team would love to troubleshoot this for you.

Glenn
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EZ Office Ease of use

Reviewed on 18/02/2020

Overall my experience has been great and I appreciate the ease it brings to our needs for managing...

Overall my experience has been great and I appreciate the ease it brings to our needs for managing so many items as we do.

Pros

It is very easy to use and is great at categorizing any items we add for EZ management. There are too many features to list and I will just say that the app lives up to its brand name, EZ.

Cons

The reports function was a challenge at first and it seems like we can't delete previously created reports which remain under Bookmarked. Slightly annoying but easy to ignore.

Response from EZO

Hi Glenn,

We're delighted to hear you didn't have any complaints!

We sincerely appreciate you for taking out time to review us.

We're glad that you found EZOfficeInventory easy to use and felt that our application lives up to its brand name, EZ.

If you encounter any concerns in the future, feel free to drop us a message at [email protected] and we would love to assist you.

Omar
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Inventory tracking that can be customised for a variety of applications

Reviewed on 6/06/2023

Pros

The majority of people do not consider inventory management to be a chore that adds value. Additionally, it isn't done often. Employees are diverted from their primary tasks whenever an office tool is in motion since they must learn how to use this management tool. I seen several of these tools, and they took 15-20 minutes and had a lot of deceptive features. Even if it was my first time, I could have learned how to manage my inventory with this programme in 3 to 5 minutes.

Cons

The web layout still needs some work to make it more user-friendly.