Sign In Scheduling Reviews

Sign In Scheduling

4.7 (771)
Appointment Scheduling & Online Booking Tool With Reminders

Overall rating

4.7 /5
(771)
Value for Money
4.8/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.6/5

96%
recommended this app
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771 Reviews

Jeramy
Overall rating
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great schedule tool with a host of features!

Reviewed on 3/10/2018

I have been a user of 10to8 for over a year now, and I have to say it has become an invaluable tool...

I have been a user of 10to8 for over a year now, and I have to say it has become an invaluable tool to schedule meetings with my students. When I first looked for a scheduling solution, I tested out several before making a choice and I have been very pleased. There are several options out there, and both paid and free resources. However, if you seek a full host of resources then expect to pay a monthly fee, and compared to others 10to8 is a good value for sure. They have been very reliable, the support is great, and I enjoy the many features. I have seen many changes and upgrades over the past year, and I anticipate they will continue to get better over time; not to say it is not good already. Very happy with the tool, and hope they will add a full featured app for iPhone in the future. That said, I have referred many colleagues and continue to be an avid user.

Pros

Many followup tools, such as reminders to both text and email to help students remember appointment times. The schedule tool is easy to use, and there is a CRM tool that helps with notes and other details from the meeting.

Cons

There is no APP for smartphones, though they do have a web-app that allows you to access info. This is okay, but would be quicker and easier if there was a full app to access the schedule.

Pia
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Functional and simple to use

Reviewed on 25/09/2020

Pros

easy to set up and easy to use thereafter

great usermanual aswell!

Cons

not found anything i didnt like about it yet
Not a con as such but too bad that google doesnt use 10to8 as their booking system on "my business page"

Lisa
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

False Advertising

Reviewed on 7/05/2019

When the rubber met the road it turns out that this software can't do 75% of what they promised it...

When the rubber met the road it turns out that this software can't do 75% of what they promised it could do, it has been months and months of total frustration. I've wasted more of my time and my admin's time on this​ than I can count and the stress its​ caused has been immeasurable. After all this time I'm still not able to comfortably​ use the software because there have been so many glitches and every time I think I can bring it live something else fails. LOOK ELSEWHERE!

Pros

To be honest, I'm struggling to find anything I like about this software and am shocked that it's getting 4-5 stars.

Cons

The list is longer than the space provided. My biggest beef with 10to8 is that I was EXTREMELY clear as to what I needed in my scheduling software and their sales team promised that they could do everything I needed with one exception, they also said that it could be set up quickly. This is TOTALLY UNTRUE.

Response from Sign In Scheduling

Hi Lisa,

Firstly, thank you for taking the time to write your review, we welcome all feedback be it good or bad.

We have since investigated this issue internally, as of course, we take feedback of this nature very seriously; we strive to provide excellent customer service, hence our excellent feedback that you reference.

While our sales team are adamant that they managed expectations, and discussed potential limitations with you, we would like to apologise for any misunderstanding, confusion, and inconvenience that we may have caused.

We always strive to be open and honest, in fact it's not unusual for us to advise prospective customers if we feel our solution would not be a good fit. We're sorry if you feel this was not the case in this scenario.

I would happily put you in contact with our head of sales, and or senior management team, should you wish to discuss this further. We're always endeavour to find amicable solutions where possible.

Kind regards,
10to8

Ewa
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Makes my life easier

Reviewed on 26/11/2020

Extremely intuitive. Makes my life so much easier.

Extremely intuitive. Makes my life so much easier.

Pros

The ease to organise ones day and to keep track of meetings.

Cons

That it hasn’t got an app. I have to use Safari on my phone, as it is now.

Alternatives Considered

Calendly

Reasons for Switching to Sign In Scheduling

Easier to use and a free version up to 100 appointments.
Lewis
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Clients like it

Reviewed on 30/06/2023

Pros

Clients say it's super-easy to use when booking appointments. I initially selected it because it seemed to me to be the easiest of all of its competitors, and my clients confirm that. Not one complaint from a client about difficulty booking.

Cons

Support is a little weak when it comes to knowing the idiosyncrasies of the Macintosh platform, which I use to run my business. Also, I'd like to see more features allowing me to do some customization.

Alternatives Considered

Doodle, Calendly and Google Meet
Rabina
Overall rating
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great product

Reviewed on 3/04/2023

10to8 saved me from death by admin, and hours of remembering to send reminders that stopped me from...

10to8 saved me from death by admin, and hours of remembering to send reminders that stopped me from working.Since starting to use it, it is truly marvellous system and offers so much more to my customers and me.Their new dashboard which shows me last week, this week and next week work by service is wonderful for overview.

Pros

This is a beautiful seamless system that connects the customer to the business, which I like.The confirmation and reminder brings assurance to the customer, and the reminder system takes out the worry of when is the appointment.

Cons

I have used 10to8 for nearly 8+ years, as a free service.Recently, the system changes have made it pricey and the limitations on sms was worrying for me a tiny business.

Chris
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy, reliable booking tool

Reviewed on 13/04/2023

Really good, customer service is responsive. I feel monitoring could be improved, especially around...

Really good, customer service is responsive. I feel monitoring could be improved, especially around SMS/email reminders which is critical to our business model. Various occasions when i have had to raise the issue as your monitoring hasn't picked this up.

Pros

Easy UI and CMS. Easy to contact customer service, although a contact number would be useful to report latency and performance issues

Cons

Lack of Apple/Android Pay via stripe. Something so simple via API, yet never added to 10to8. Also, would love to be able to over my customer discount codes such as 'summer 20% off'. Only possible via setting up a dedicated url which isn't practical

Janet
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best investment in the practice we’ve ever made

Reviewed on 30/06/2023

Stops no shows .Bery pleased

Stops no shows .Bery pleased

Pros

It’s cost effective .Easy to use and stops no show . Allows easy communication with clients .

Cons

When an appointment is changed instead of the original appointment being deleted and a new one showing I would like it still showing in the history of appointments . Also we still use the old system as we use a small screen and the new system won’t fit on the screen . We can adjust the screen size but then it’s too small to see the whole day .

regan
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Impressive Features and User-Friendly Experience with 10to8

Reviewed on 21/05/2023

My overall experience with 10to8 has been positive. It has effectively solved my business's...

My overall experience with 10to8 has been positive. It has effectively solved my business's appointment scheduling problems. The benefits I have realized include better organization, increased efficiency, and improved customer satisfaction.

Pros

I have been thoroughly impressed with the features offered by 10to8. The product provides a seamless scheduling experience, making it easy to manage appointments and bookings. The integration with my existing business processes was smooth, saving me valuable time and effort.

Cons

While 10to8 is a great scheduling solution, I believe there are a few areas that could be improved. I would appreciate additional customization options for the user interface. Sometimes, certain features can be a bit complex to navigate, requiring some learning curve.

Panagiotis
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use scheduling product

Reviewed on 1/04/2023

Pros

Easy to use and easy to learn, both for clients and users

Cons

None to mention, no comments. All is good

Skyler
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outstanding scheduling solution

Reviewed on 13/12/2019

Outstanding! I highly recommend 10to8. I've explored several other scheduling solutions and was...

Outstanding! I highly recommend 10to8. I've explored several other scheduling solutions and was disappointed by the costs/value associated with their competitors.

Pros

10to8 was extremely easy to set up, link accounts (Google/Apple calendars) and begin getting/setting appointments. Plus, it's free solution is packed full of features!

Cons

There are tons of additional features that require a subscription, though for the busy professional, the cost is well worth the money!

Alternatives Considered

Calendly and Acuity Scheduling

Reasons for Choosing Sign In Scheduling

Cheaper with more value

Switched From

Acuity Scheduling
Janine
Overall rating
  • Industry: Insurance
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love, love, love 10to8

Reviewed on 8/12/2022

I've had an amazing experience with 10to8. The price is very good. The appointment scheduling is...

I've had an amazing experience with 10to8. The price is very good. The appointment scheduling is easy and the reminders are exceptionally helpful.

Pros

I love the ease of scheduling appointments, the reminders and the price point. Customers can schedule themselves, which frees my time to do other things.

Cons

I don't like the fact that when someone books an online/phone appointment. I have no idea whether I should get on zoom or give them a call. I would really love it if the customer could choose whether they would like zoom or phone appointment. It would also be nice if the reviews were connected to either Google or the Better Business Bureau.

Alternatives Considered

Acuity Scheduling

Reasons for Switching to Sign In Scheduling

Price
Alice
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Really useful

Reviewed on 3/05/2023

Overall, really useful for my business and clients seem to like it too.

Overall, really useful for my business and clients seem to like it too.

Pros

It's easy to use, simple and not too expensive.

Cons

Occasionally, email reminders and forwarding of messages doesn't seem to work.

Alternatives Considered

Timely

Reasons for Switching to Sign In Scheduling

I chose it mainly for the price.
Angela
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Effective Software

Reviewed on 12/12/2022

I really like the system. We have even started using it when scheduling interviews with potential...

I really like the system. We have even started using it when scheduling interviews with potential employees. It has decreased our no-show rate.

Pros

This software has made scheduling so much easier! Our clients love it because they get all of the information needed prior to their appointment and reminders of their appointment as well. We can also send information via email or SMS txt.

Cons

I would like for our reviews to populate on another platform like google etc. We have had some great reviews, but it is not as impactful for us to post them ourselves.It would also be helpful if we could set up what information goes to the client based on appointment type. Currently staff scheduling the appointment have to copy and paste the information to go out to the client based on the appointment type. If this feature exists, please let us know.

Elle
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

10to8 is awsome and a great feature to integrate into any website

Reviewed on 18/11/2022

This has made my business a lot easier to manage bookings.

This has made my business a lot easier to manage bookings.

Pros

This is such a useful tool for bookings and giving client reminders of their appointments. I'm delighted I found 10to8 which makes the whole booking process smoother.

Cons

Payment integration with square would be great.

Alternatives Considered

Google Workspace

Reasons for Switching to Sign In Scheduling

Because it was simple and easy to set up.
Francis
Overall rating
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

10to8 for Psychologists

Reviewed on 30/06/2023

10to8 helps keep me organized, I'm glad I use it.

10to8 helps keep me organized, I'm glad I use it.

Pros

I have used 10to8 for about 5 years. It's intuitive and easy to navigate. The basics are done well. When I have requested service assitance the consusltants have been personable and extemely thorough. Can't think of an aspect about 10to8 that needs attention, They are proactive in soliciting feedback.

Cons

Nothing really to be critical of. I have used for about 5 years and it's been a benefit to my small business.

Verified Reviewer
Overall rating
  • Industry: Design
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Appointment Scheduling Software for Busy People

Reviewed on 1/11/2018

Pros

I was searching for a software to be able to manage my appointments. I found 10to8Scheduling Software and it has helped me manage my time and appointments the way I envisioned it to be. Before I used this software, my calendar was a mess and I would sometimes double-book appointments since I overlooked the schedule. Ever since I’ve been using this software, I’m more organized and at ease when it comes to scheduling meetings. The software sends me reminders, and aside from the computer, I can also use it on my Smartphone. One perk offered is that the first 100 appointments are free. That’s a very good marketing promo.

Cons

The only thing I didn’t like about this software is the interface. As a graphic designer, I would have preferred to see something more colorful and attractive. Other than that, everything seems to be fine.

Leonard
Overall rating
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Many great features and support--tremendous time saver

Reviewed on 9/12/2022

Pros

Main Pro: Having my clients make their own choices about when to schedule coaching sessions, cancel or reschedule sessions and their receiving reminders without me spending any time on it. All this just appears on my calendar with the needed information about contact information. It's also so helpful that I can set different kinds of meetings/sessions with different lengths and buffer times.

Cons

Con: You can add buffer times before or after but not both, which can be a drawback.

Verified Reviewer
Overall rating
  • Industry: Management Consulting
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best FREE scheduling service to manage by calendar and appointments

Reviewed on 9/01/2018

Automation of calendar appointment setting. SMS reminders to attendees. Email reminders to...

Automation of calendar appointment setting. SMS reminders to attendees. Email reminders to attendees. Ability to receive Stripe payments in advance of setting appointment. Integrate with website. Service and location settings by individual person.

Pros

It's free and it allows up to 100 appointments per month at no charge. AND, it has Stripe integration. most of the services I encountered had neutered features (like no SMS or Stripe). This service is the best value I've found for the price of free. It also offers rooms and locations and profiles. Each of which will prompt for payment if you want. Is sends notifications and reminders without me having to do anything.

Cons

You can't customize much unless you get the paid service. The appointments in your calendar are generic and don't allow for you to see the name/phone number and email of your appointment.

Phill
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best software for online booking

Reviewed on 8/12/2022

I’ve used other online boing systems before and they were basic and clunky to use. 10to8 is...

I’ve used other online boing systems before and they were basic and clunky to use. 10to8 is seamless with my diary and the messaging. Any issues then the help desk are on it really quickly.

Pros

It’s simple to use, reliable, has amazing options including text reminders and follow up texts all of which are able to be altered. For my classes where payment is required the software links into Stripe to make my life nice and easy.

Cons

It can crash at times when inputting multiple bookings after each other. Also the text messages come from a variety of numbers.

Robin
Overall rating
  • Industry: Music
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Does the job

Reviewed on 19/11/2022

Very positive. On the rare occasion I have needed technical support it has solved the problem very...

Very positive. On the rare occasion I have needed technical support it has solved the problem very quickly.

Pros

Before 10to8 I was getting regular no-shows; since using 10to8 they have been reduced to practically zero!

Cons

If there is a typo or non-existent client email entered, perhaps the system could alert the user that the confirmation/reminder email wasn't able to be delivered? (The system is already partially in place for this; if I remember correctly, there is a feature that can tell the user if a client has opened/read a reminder email).

Omeil
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BEST EASY TO USE AND software

Reviewed on 7/12/2018

Easy to customizable and that's​ just the free version when you use the paid service your clients...

Easy to customizable and that's​ just the free version when you use the paid service your clients will love it it looks a lot more professional and even if you just use the free version it is still a great software to use.

Pros

You can use this for any business, get your clients to booking and change appointments, you can even set it up to take payment, have your work schedule on it, so your clients can see when you​ are available​ to what best works for them, the best feature on here for me is that your clients get emails and text to remind about there appointment with you and it is all for free.

Cons

it sends​ out texted so many​ MESSAGES it will start being annoying to some of your clients and it always sends text messages of a different number.

Guy
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great scheduling, availability booking, and reminder system

Reviewed on 23/05/2023

Puts the power to book in your customer's hands

Puts the power to book in your customer's hands

Pros

You can offer different links, or embed a booking page into your website for clients to book your time, or colleagues time, and have reminders sent automagically via email and or SMS.Integration with Google Calendar and Zoom/teams/GMeet really good

Cons

Some of the system/set-up menus cross over in the settings

Alternatives Considered

Calendly

Reasons for Choosing Sign In Scheduling

price

Switched From

Calendly

Reasons for Switching to Sign In Scheduling

price
Brandy
Overall rating
  • Industry: Individual & Family Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very Useful and User Friendly

Reviewed on 8/12/2022

Pros

The overall use of the app is great! I absolutely both I and my clients can schedule, the built in telehealth option and the reminders for my clients.

Cons

The app freezes or has to be restarted often, which can be frustrating! Also, I’ve had clients struggle with logging in, seeing their schedule and editing.

Alternatives Considered

Schedulicity
Jamie
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It's great!

Reviewed on 18/11/2022

Customer support can be hit or miss but we love the features

Customer support can be hit or miss but we love the features

Pros

Ease of scheduling, adding staff, ability to change view, messaging, syncing with calendar and texts.

Cons

Can look confusing at times and can be hard to really see available time

Alternatives Considered

Calendly and Vagaro

Reasons for Switching to Sign In Scheduling

Pricing, features, access, and price