Paylocity Reviews
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911 Reviews
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Highly effective for human resource administration
Reviewed on 25/08/2023
Creating and delivering pay stubs for employees has been a breeze. I am able to keep precise...
Creating and delivering pay stubs for employees has been a breeze. I am able to keep precise records of my earnings, tax withholdings, and other perks because to this platform.
Pros
It was convenient to have all my resources in one location thanks to the consolidated platform. In particular, their payroll system stood out. Compensating and paying out employees, as well as keeping tabs on their deductions and perks, has never been simpler. It was really easy to create and send out pay stubs with only a few clicks.
Cons
It took some time to become used to the platform's interface. It took me a bit to learn my way around the platform and figure out how to utilize it effectively, but I'm now well familiar with all of its features and capabilities. It would have been more efficient to adjust quickly if we had been given more specific instructions or training.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Paylocity is Great and user friendly!!
Reviewed on 30/10/2024
Overall Paylocity is a great payroll product. I have been on both sides, used the app to see my...
Overall Paylocity is a great payroll product. I have been on both sides, used the app to see my payroll information and as well as the accounting firm side where we can log in and pull reports and check taxes. Overall, it is great, and the quarterly reports are awesome.
Pros
It is easy to use, and the mobile app is great to have for employees. Employees can clock in and out through the app as well.
Cons
I think the reporting should be named better. There are some reports with similar names, and you have to go through the whole process and download before seeing what the report looks like.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Decent enough
Reviewed on 25/10/2024
I used it as an employee for onboarding, payroll, and time tracking. Overall, it is an ok product...
I used it as an employee for onboarding, payroll, and time tracking. Overall, it is an ok product but after using other products, I feel like it would not be my top choice
Pros
It is a rather easy to use product in terms of layout
Cons
It feels old and dated, somewhat frequent crashes when we were using it
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
There is a better Payroll compnies them Paylocity
Reviewed on 3/09/2024
For 15 years our company did payroll in house we need to move to a payroll company to help stream...
For 15 years our company did payroll in house we need to move to a payroll company to help stream line out of state payroll worst mistake with using paylocity customer service is terrible
Pros
Payroll is easy to use, you can input the hours manually or upload a spreadsheet
Cons
Customer Service is terrible if you have a questions they send you links instead of calling and helping
Alternatives Considered
UKG ProReasons for Choosing Paylocity
We need help with out of state employees payrollSwitched From
QuickBooks DesktopReasons for Switching to Paylocity
Unable to use it was out of our price range- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Out with the old, in with Paylocity.
Reviewed on 1/11/2024
While working as a manager for a local non-profit, we transitioned from the old ways of clocking...
While working as a manager for a local non-profit, we transitioned from the old ways of clocking in, bulletin posts, and training courses, by merging all of those things and more into the paylocity app, and it was exactly what we needed.
Pros
How intergrated everything was from clocking in, to company events, and the learning/ training courses.
Cons
Nothing it wrapped up everything we needed into one app.
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Paylocity is a monstrosity
Reviewed on 30/11/2023
I have had just a blah experience with paylocity I will never ever want to use it again especially...
I have had just a blah experience with paylocity I will never ever want to use it again especially if I ever run a business on my own I have to say it's very mediocre and the dashboard is just not up with the times your standards that I have in my book. There's also just a vague paycheck stub that you get with just the taxes and the breakdown in that fact but it doesn't allow you to go in and search for discrepancies and clocking in and clocking out
Pros
I liked the means of being able to change my direct deposit information in real time
Cons
I hate the fact that this program doesn't offer a detailed breakdown of clocking in and out.
- Industry: Import & Export
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paylocity Is a Great Time Tracking Solution
Reviewed on 12/11/2024
My overall experience with Paylocity is perfect.
My overall experience with Paylocity is perfect.
Pros
Paylocity is a friendly and easy to use time tracking solution.
I like how Paylocity's dashboard is easy to understand.
Cons
Paylocity is great and flawless. I have zero flaws.
- Industry: Staffing & Recruiting
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great app! Easy to use!!
Reviewed on 14/10/2024
Great app, very good for time and pay management. Offers lots of perks that would benefit any...
Great app, very good for time and pay management. Offers lots of perks that would benefit any organization that needs to manage its' employees.
Pros
Paylocity is so easy to use. Our company uses it to manage our punches, time off, and overtime. The app is the absolute best and makes for quick punches as needed during our shifts. I also like how easy it is to make changes to incorrect punches.
Cons
Sometimes the app glitches, and it has to be refreshed in order to work. The website lags just a little bit as well.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Great app !
Reviewed on 15/11/2024
Paylocity is supper helpful I love all the navigation instructions they’re supper easy to navigate...
Paylocity is supper helpful I love all the navigation instructions they’re supper easy to navigate through love how easy it is to see hours and checks
Pros
Supper easy to navigate through, a lot of cool features!
Cons
I can only clock in through website not app
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paylocity is great for businesses
Reviewed on 23/11/2024
It was overall really good always new functions available
It was overall really good always new functions available
Pros
Its easy to use and has so many functions
Cons
Direct deposit change is a bit annoying because it takes iver a pay period
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Payroll and HR tools made easy
Reviewed on 17/06/2024
Pros
Paylocity makes all of our scheduling super easy. We have the ability to track all employee documentation. The learning portion is great as well since we can include our learning tools and create tests for understanding. Having a central place for the on-boarding process also makes it easy when hiring new associates. The entire platform is very user friendly and by far one of the best I have used.
Cons
There is nothing that I can say I disliked about the platform.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
easy to use
Reviewed on 5/08/2024
great expereance with Paylocity - can get multiple reports with ease
great expereance with Paylocity - can get multiple reports with ease
Pros
It is so easy to use - Staff able to clock in and out on app without any issues or help
Cons
sometimes there are too many reports with similar names that to get the right on you have to go through a lot but it is easy to run reports and if employee works in multiple departments must be vigilant to get in right department. Also the app does not have an employee sign in to correct department if they are in hallway - goes to wrong department
Alternatives Considered
PaycomReasons for Choosing Paylocity
ADP a lot more EXPENSIVE AND HARDER TO USESwitched From
ADP Workforce NowReasons for Switching to Paylocity
better product and much easier to use by all staff even if not literate on comupter- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Your personal employment details all in one place.
Reviewed on 10/05/2024
I used this program for approximately two years. It was easy to navigate and gave you access to...
I used this program for approximately two years. It was easy to navigate and gave you access to learning, employee org charts, employee benefits all in one place.
Pros
I liked the ease of the program and also the ability to check your 401K benefit status all in one place.
Cons
I don't have any negative comments. I loved it.
- Industry: Restaurants
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Paylocity is great!
Reviewed on 17/08/2023
Overall, we are very pleased with Paylocity. We've tried all the big ones (ADP, Paychex, etc) but...
Overall, we are very pleased with Paylocity. We've tried all the big ones (ADP, Paychex, etc) but have never had great experiences with those companies. Paylocity takes care of our every payroll need and reports tax information to the government accurately and timely on our behalf.
Pros
Paylocity makes processing payroll easy. I process payroll for 6 entities and Paylocity makes this an easy task by allowing data imports from POS systems for some locations and time & labor tracking within Paylocity for others. Additionally, all onboarding is done within Paylocity so no need for paperwork or saving employee legal documents outside of Paylocity.
Cons
Sometime customer service can be hard to reach for questions but they do eventually get back to you with resources.
- Industry: Broadcast Media
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Good, have experienced better
Reviewed on 26/06/2024
In general, it is a pretty good payroll software but I have experienced better. The pricing...
In general, it is a pretty good payroll software but I have experienced better. The pricing structure seemed unclear and inconsistent. Hidden fees and unexpected charges cropped up periodically, which added to our overall cost without prior warning or explanation. This lack of transparency in pricing made it challenging to budget effectively and caused additional financial strain on our operations.
Pros
I would say the ease of use by employees and the how straightforward the training is.
Cons
The customer support was underwhelming. When we encountered issues or needed clarification, responses were slow and often didn't fully resolve our concerns. It felt like we were left to figure out complicated problems on our own, which is not ideal when dealing with sensitive payroll and employee data.
- Industry: Investment Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Paylocity Pays
Reviewed on 4/09/2024
Pros
All my information is one spot, benefits, time off and company newsletters and HR information.
Cons
Some information I can't see on the mobile app and it forces me to login to the website.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Paylocity last and easy to use
Reviewed on 24/08/2024
I had a great experience being able to have my time clock on my phone. Being able to view my check...
I had a great experience being able to have my time clock on my phone. Being able to view my check stubs, and request days off on my phone fast and easy.
Pros
Being able to clock in and out on my phone, viewing my check stubs, and viewing my W2's for tax season.
Cons
There was nothing that I did not like about Paylocity.
- Industry: Photography
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great app for work
Reviewed on 27/09/2024
Overall I have had a really good experience using paylocity.
Overall I have had a really good experience using paylocity.
Pros
What I like about paylocity is being able to clock in from my phone, having access to my work schedule, and just being able to have anything pertaining to my job all in one app.
Cons
What I like least is it does take some time and exploration of the app to learn where everything is and to properly navigate the app.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
One stop shop
Reviewed on 19/09/2024
I really liked it, it was easy to use and had a lot of features which made it a one stop shop for...
I really liked it, it was easy to use and had a lot of features which made it a one stop shop for HR things.
Pros
It was easy to use and find things within the platform itself. I liked how HR could upload documents, colleagues could submit journal entries about you, you could add notes, etc.
Cons
I wouldn’t it say it was Paylocity so much as maybe our HR department not keeping up with PTO. It always looked like you had more than you did because they were behind.
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Paylocity is Worth It
Reviewed on 20/09/2024
My overall experience with Paylocity has been positive.
My overall experience with Paylocity has been positive.
Pros
I like that I can see everything from my paychecks to staff birthdays.
Cons
I don't like how the app interface can be tricky sometimes and hard to understand. I also have had some trouble accessing paychecks in the past when I have multiple accounts connected.
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Solid Payroll & Time Tracking System
Reviewed on 20/05/2024
Paylocity is easy to work with and their customer service team is helpful when issues need to be...
Paylocity is easy to work with and their customer service team is helpful when issues need to be resolved.
Pros
Paylocity offers a broad range of HR-related tools all in one interface. It is easy for employees to navigate their time tracking, scheduling, and benefits selections.
Cons
The reports require a lot of formatting work when exported to Excel.
- Industry: Government Administration
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paylocity Review 2023
Reviewed on 26/11/2023
Paylocity is a great app where employees can clock in and out track their payroll and even request...
Paylocity is a great app where employees can clock in and out track their payroll and even request vacation time.
Pros
Paylocity is a very accurate and reliable easy to use employee application.
Cons
Direct deposit timing can be inconsistent.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Hospitality / Country Club Review
Reviewed on 25/10/2023
Paylocity is good at getting the answers to questions and follow through but they do not proactively...
Paylocity is good at getting the answers to questions and follow through but they do not proactively have the answers ready for when we ask.
Pros
Paylocity has some really great features like a payroll import for one-off charges, reimbursements, etc. They also offer a preview payroll register so multiple people can review before it gets transmitted.
Cons
When we started with Paylocity, we had a dedicated point of contact who everyone in the office used from HR to accounting-we all spoke the same language. That person seems to change very frequently now so there is less of a feeling of comfort like someone knows our business needs.
- Industry: Marketing & Advertising
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Pros of Paylocity
Reviewed on 14/08/2024
Pros
The ease of everything being done in one place. I can view my paycheck breakout, I can edit my address and tax codes, update my checking account information and the % allocation of my paycheck between accounts, etc.
Cons
The one thing I can think of is that last year I updated my address in Paylocity and it didn't update my tax codes. I had moved from one state to another, and my paycheck didn't switch from taxing me from the previous state to the new one. I didn't realize this until reviewing my W2 once the year was done. I asked HR and they let me know that I have to flag to them when I change my email address so that they can go in and manually update the tax codes. I would think those should automatically update with the change of address, so that's my one recommendation!
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Depending on a support team assigned to you, Paylocity can be great or dreadful
Reviewed on 27/09/2023
Overall experience great at a 200+ employee company; but horrible at a 25+ employee company.
Overall experience great at a 200+ employee company; but horrible at a 25+ employee company.
Pros
At my previous job (200+ employees), the support team I worked with at Paylocity was very knowledgeable, effective and efficient. Issues were fixed promptly, guidance was easy to understand, responsiveness was great, support team were knowledgeable and easy to work with.
Cons
At my current company (25+ employees), dealing with Paylocity is a nightmare. The team assigned to me takes MONTHS to address/fix an issue, they are badly trained and not very knowledgeable, some are patronizing, they send you back and forth from a call to an email, from an email to a call without a resolution; what should be a quick matter takes a lot of time and energy and stress to get resolved; when I needed to escalate, I did not receive a call back from the manager, etc. I would not recommend Paylocity for a small company, because the support is dreadful.