Square Appointments Reviews

I set up a client appointment, and the automatic reminder made sure they showed up on time without me needing to manually send messages.

When I needed detailed sales reports, I realized I had to upgrade to a more expensive plan to access those features.

Relatively straight forward and easy to use for a small business at an attractive price.

There are not a lot of customizations that we needed as a growing Spa business.

I love how seamlessly I can schedule things , invoice, collect client information, and even see reports of your sales all on one easy to use app

I believe the processing fees are average, I wish it could be more competitive.

I liked that it was really easy for my clients to use square appointments

I wanted something a little more organized and visually appealing

Platform is intuitive, uptime is great and there is ample access across platforms.

We need to accept appointments (which is an option) before they're confirmed. This prevents us from taking appointments straight from Google.

I love all Square products so I had to try out Square Appointments and was very pleased. The ease of use is by far the best thing about the company.

I can’t think of any cons other than I did not know about to product until researching it so the marketing isn’t great.

I like that it is very customizable, and you can tailor it to suit your individual need, such as if or how you need a reminder sent.

I found that it has the ability to be a bit confusing sometimes. I booked an appt once under the wrong appt type. I feel like this was likely the fault of the business professional though, and not actually the app itself.

Its connected to my square account which I use often and can see my appointments when they are booked.

I do not use it a lot and would like to use it more with my clients.

Features are easy to use for both the customer and owner.

Add on feature while checking out. Can’t edit the final price without going back to the actual appointment.

I love being able to make appointments through Square Appointments, it's simple and effective.

I honestly cannot saw much about something that I dislike.

The ease of creating a schedule and maintaining it.

The amount of taxes on payments that are taken.

This online booking feature is phenomenal. Customers can access the site or app anytime day or night. I like the features of being able to choose from different colors or layouts. My customers also provided great feedback about receiving reminder text messages as an appointment approaches.

Nothing is nothing I dont like about the software.

I liked the ease of scheduling and the website itself felt very clean and streamlined

I can’t think of any cons with using Square appointments

I love how quick and easy it is to add in a new appointment. I also really love that it will send my clients appointment reminders to help me avoid no-shows.

I don’t have anything bad to say about Square Appointments. I do notice that I can’t message a client first on the “Messages” section, it only allows me to reply to a text message that they have sent me already. That would be super handy to be allowed to do.

First off, this is really convenient for Square Point of Sale (P.O.S.) and payments users. Doing business with just one company is definitely preferable to using two or three. Less passwords and account information to remember, configure, and pay for. I think Square is a good company altogether, they're reputable and established. The Square Appointments app has a tidy layout that's easy to multi task from. Pop open the app and check the schedule or set reminders, either way no messaging or calling to figure out a time and day. Take care of payments and customer information in the same place.

Reaching out to Square for customer support or feature requests was the one place I felt dissatisfied. I don't think it should take so long especially now that it's a paid service. It's not like this for Squares other products so I don't really understand why either.

My team loved using it right away. Our logistics were far better after implementation.

I hadno major concerns with the service.

Square schedules appointments, takes payments and keeps track of customers all in one place at no additional charge.

It took a while to figure out. Start and end time feature on the appointment would be great.When making an edit in the auto text feature, I noticed the customer gets the default message & not what I changed it too, which enables me to not be able to use that feature.

User friendly, easy to edit, easy to customize in general appointments. Individual appointments are easy to customize but a little more time needed.

The app glitches when it comes to the required cc on file. Even if that option is selected in settings, some clients somehow still bypass it. This is a big deal when they are new clients and end up being a no show.

It was free to Square users and synced to Google calendar.

It is no longer free to square users and is NOT good for a mobile service business if you need to book longer arrival times. You can only book exact times which is almost impossible to keep when each job is different.