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173 Reviews

- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Outstanding course-hosting platform that makes your life easy
Reviewed on 21/01/2021
Overall the experience has been excellent over the past four years. I have to add that the...
Overall the experience has been excellent over the past four years. I have to add that the Thinkific Helpdesk is genuinely helpful, and their response time is lightning fast. They have an option for "how urgent is your issue?" when you submit your help ticket, and if you select "urgent," they actually get back to you very quickly, as in, within a few hours. This is essential when your income comes from your course website and you need help updating or fixing something!
Pros
I love that Thinkific is comprehensive so I get to focus on content creation and student outreach. Thinkific manages the payment portal and moves students smoothly through the course experience. In a lot of ways, it's set-it-and-forget-it, meaning - once you have a course set up the way you want inside Thinkific, students move through it beautifully and all you have to worry about is getting new students!
Cons
My only suggestion for Thinkific would be to provide a few more options for testimonials layouts on the sales/landing pages. I'd like more flexibility and options to showcase or emphasize certain student experiences... but otherwise, I wouldn't change anything.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Thinkific LMS platform. An honest review
Reviewed on 7/05/2022
Thinkific is a great LMS with many inbuilt integrations. Even though most of the integrations are...
Thinkific is a great LMS with many inbuilt integrations. Even though most of the integrations are not free, they help in building a better LMS all round.
Pros
Other than being a good Learning management platform, students could upload video contents and gifs in the communities of a thinkific school. This isn't possible with other LMS I've used. I think this is a great advantage in my opinion as videos drives conversations better.
Cons
If I could upload SCORM/HTML5 contents it'll be a better product for me.
Also, the course builder layouts are not as sleek as I expected in comparison to other products.
Alternatives Considered
LearnDashReasons for Switching to Thinkific
I didn't want to get involved in the technical stuffs involved in building an LMS from scratch. I preferred using a SAAS platform (in this case Thinkific) that would cater for the technical aspects of the platform while I cared about creating contents for my students.- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good overall with critical limitations for teaching online live
Reviewed on 7/02/2021
Good. They have excellent customer support and they responded to me quickly even during busy times....
Good. They have excellent customer support and they responded to me quickly even during busy times. I actually recommended them for a company that has recorded videos and could benefit from using a modern LMS to share their recorded lessons.
Pros
I think I like the idea of the software. There are alternatives. I think I picked Thinkific first because they have clear description about their software, seemed reputable and seemed like they have good customer service and responsiveness. Their website is nicely responsive for different screen sizes. Although the theme itself is limited, and you are on your own to customize it, I felt that the drag and drop choices for the editor covered everything I need.
Cons
There were critical limitations that I felt decreased the value of the software for my business. The first thing that made me feel uncomfortable is that the website you build for your business through their LMS software would publish to the public immediately as you save the changes. I look thoroughly through the website theme settings, but there was no way to keep the website as "password protected" or "private" before it is published. As a result, I felt I should hold on about sharing important details until I write the entire content of the website, then drag and drop the content for the layout, and then put the content.
After that first issue, I felt less excited. There were other limitations that resulted in me losing interest. I didn't feel like I want to pay to customize my website with HTML and CSS. importing your own website website was not a convenient option.
My courses were live online but their website had no way of sharing the time on the website based on the user local or system time. I would have to pay for their Pro plan and do it myself with javascript. I could look up and learn how to do it, but I didn't want to. I felt like the software was good for only recorded content. The price they were asking for was not convincing anymore. Slowly and slowly I lost interest.
Finally, I saw that they charge a flat fee for each student plus their monthly fee, for any student after the 100th student. I decided not to move forward with them.
Reasons for Switching to Thinkific
I ended up not choosing Thinkific and went with an alternative.- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thinkific Learning Management System
Reviewed on 18/03/2021
Amazing! I highly recommend the software and the team. For the money, you cannot do any better!
Amazing! I highly recommend the software and the team. For the money, you cannot do any better!
Pros
I love the customer support and training. I was able to launch my program in two hours with no assistance. The Quick Start program is an amazing example of what we should all aspire to in our online training videos. The software is easy to navigate and has some beautiful templates to help jumpstart user progress.
Cons
I was a little limited with the amount and layout of content on the course sales pages. Wish options here were more flexible. Also, the reporting at my subscription level is a little time-consuming requiring exports to Excel to confirm actual totals each time. It's easy enough to work around, however, and I have found customer support to be exceptional at helping me with some of my more creative workarounds.
Reasons for Switching to Thinkific
Capabilities, particular strengths in online learning management, ease of use, price, customer support- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Empowering me to impact more entrepreneurs!
Reviewed on 18/03/2021
Pros
Building the sales page was ridiculously simple. The templates kept the process streamlined and allowed for simple edits as needed.
Love the opportunity to build my course with so many options for various types of learners and delivering content in different ways to keep students engaged.
Cons
In the course management page, I would love the ability to map out the various elements within each section, even if I don’t have the content ready to upload yet (ie, I want a video to go here and a worksheet to go there, but they aren’t complete yet)
Reasons for Switching to Thinkific
User reviews and Black Friday deal! I had to try it out and have been very pleased so far.- Industry: Information Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool. It would be just better if you build a mobile App for students.
Reviewed on 19/08/2022
I'm really enjoying the experience.
I'm really enjoying the experience.

- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
A Good Basic Platform for selling online courses
Reviewed on 5/04/2023
I have used thinkific for over 3 years. It has been a good basic platform although somewhat...
I have used thinkific for over 3 years. It has been a good basic platform although somewhat frustrating at times due to limited functionality around creating engaging courses, no SCORM support and having to integrate with Thord party email management systems via Zapier (GetResponse)
Pros
Ease of use and simple to understand user interface
Cons
Somewhat limited in creating engaging learning, and having to use third party paid plugins for basic gamification. Virtually no customer management functionality built into the platform (such as email management) and limited integration with Third party contact management systems.

- Industry: Design
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
So Far So Good
Reviewed on 13/04/2022
I was brought on board to help manage my client's Thinkific site. I did not have previous experience...
I was brought on board to help manage my client's Thinkific site. I did not have previous experience with Thinkific. So far, I've been satisfied with my overall experience.
Pros
I had no experience with Thinkific prior to jumping in to help my client with her account. However, I had some experience with other landing-page builders, and it was not too difficult to get the hang of using the Thinkific Site Builder. Also, I quickly found some YouTube videos that helped me out as well.
My client already had a published Thinkific site. Thinkific has the option to create an offline copy so we can experiment with a new design and not worry about messing up the live site or causing disruptions for students. As a newbie, I was relieved not to have to worry about messing anything up.
The Theme Library has a decent selection of templates - just enough to find a good starting point but not too many to be overwhelming. The sample landing pages are great inspiration as well.
I love the "smart" blocks that pull content from elsewhere in your account. For example, the instructor's bio or course curriculum or student reviews.
Cons
I encountered a few limitations:
- The Site Builder includes about a dozen or so recognized fonts, but I did not see a way to add custom fonts. Maybe this is comes with a higher plan.
- For the instructor's bio, I didn't like the default design of the "Instructors" block, so I just used a "Text & Media" block. That would have seemed fine, except the text and photo are too close together. I couldn't see a way to increase the space.
- You can get a pretty good preview of the page using Fullscreen mode inside the Site Builder - but the links and buttons are not clickable. I didn't find a way to preview the course landing page with live links/buttons so I can make sure they are working properly. If I'm working with an offline copy, I would like to be able to check links and buttons BEFORE publishing and overriding our existing live page.

- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The way to teach the world online with most of the features you would ever need to look pro
Reviewed on 29/04/2022
Thinkific kind of has all figured out for you except the marketing part that is up to you to figure...
Thinkific kind of has all figured out for you except the marketing part that is up to you to figure out if you want the wold to know that your courses exist.
Pros
It has all the features I really need to teach and sell my courses online
Cons
Not very easy to customize the way your landing pages, course gallery and course itself looks. What Thinkific has available looks good but sometimes you want to make it more your own and that is not that easy.

- Industry: Telecommunications
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Project your career by making your courses known on the net
Reviewed on 23/04/2018
An excellent way to place and sell your courses on the net, making you gain prestige in the online...
An excellent way to place and sell your courses on the net, making you gain prestige in the online educational area.
Pros
A very easy to use application that projects your career as an instructor and educator, you can sell the courses to students or companies, allowing you to take better advantage as it allows you to enlarge your professional profile, showing the courses you have done and who and how many have seen, making you notice in the professional area, it is quite complete and easy to use, with an attractive cost for the market.
Cons
I think they should improve a little the visual and design area, to make it more pleasing to the eye, allowing you to customize more each course and let your imagination fly to catch a larger audience, doing this would improve even more this excellent application.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Customer Service Very Disappointing
Reviewed on 22/10/2019
Very frustrating! Not a customer-friendly service. While they are friendly and say they hope you...
Very frustrating! Not a customer-friendly service. While they are friendly and say they hope you are having a nice day, they do not answer questions (or apparently read email chains).
There is no support for European customers I fed this back to them when I first signed up around 2 years ago and nothing has changed. I have given them all of the feed back given here but they do not take any action.
Waiting at least a day for an answer is totally unacceptable. What makes it even more frustrating is that, after waiting for a reply, they ask for information that was already included in your original email (and then you have to wait another day for a response).
It just seems as though they work at their convenience, not the customer's. And yet they are happy to take the subscriptions when they are not providing an adequate service.
Pros
I was so excited to find this product and thought it would be ideal for my needs
Cons
The software is not user-friendly. I was hoping that it would be more straightforward and my staff have also commented that is it not user-friendly.
There is nobody to call when you have a query and can only email. It takes them a day to get back to you. And we are based in the UK and with the time difference, we have to wait at least a day for an answer. What makes it even more frustrating is that, after waiting for a reply, they ask for information that was already included in your original email (and then you have to wait another day for a response).
I sent a query on Monday asking how to do something and the reply said 'see instructions below' and there were no instructions there. In the same email, they asked me to confirm the email address (which I had emailed them on and they had clearly not tried this). I responded right away and just got an email asking how they could help me! (They clearly had not read the email chain).
It is now 9pm at night on Tuesday and will be at least Wednesday afternoon with the time difference until I may get a reply and actually proceed.
- Industry: E-Learning
- Company size: Self Employed
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Option
Reviewed on 20/11/2019
I enjoyed Thinkific and may yet return to it when my current contract is up with the LMS I moved to...
I enjoyed Thinkific and may yet return to it when my current contract is up with the LMS I moved to earlier this year. It's certainly as easy to use, and the sales page option is better designed. Everything else is about the same, but Thinkific is slightly more expensive and the pricing model is confusing.
Pros
I liked most that there was a free option to get started and that there is a front end option that shows all courses owned by an account native to the program. Thinkific is easy to use and now that it has added a community feature it's almost perfect.
Cons
At the time I switched from Thinkific, I did so to get a native community feature so my students wouldn't have to go to Facebook for community. Now that Thinkific has added it, there's only one complaint I have, and that is that I need another layer of complexity for my courses. Unfortunately, I haven't found an LMS that has that, so Thinkific is no worse in that regard than any other LMS I've explored.
I do have an issue with the pricing model, which is too complex and confusing. That makes it hard to compare with other options.

- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good for small, basic needs
Reviewed on 15/08/2017
Value for the money, attractive front end with little effort.
Value for the money, attractive front end with little effort.
Pros
The way Thinkific presents content, from landing page to course completion page, is beautiful and appealing to the user. There are ample ways to connect with the user through various integrations if desired. It's also useful that you can customize the branding and even your own site theme if you have the available resources to do so! After switching from a sub-par LMS, our users are more engaged and more excited about signing in to consume our courses.
Cons
Reporting leaves much to be desired - best count on using Zapier to pull data into a 3rd party for analyzing user progress and completion rates. It's also frustrating that I have to wait for some reports to be emailed to me after requesting them. Perhaps the most frustrating part is that the front-end is designed using Liquid, which is difficult for a novice with basic CSS / HTML knowledge to navigate in order to make small text changes across the site.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Easy to use but not as complete as other plattforms
Reviewed on 1/10/2021
Pros
Thinkific is very easy to use, I upload two courses in a few hours and learn how to use it very fast.
Cons
I didn't like the courses landing pages, it would be great to have more flexibility on them.
Alternatives Considered
TeachableReasons for Choosing Thinkific
Thinkific has more price options.Switched From
Kartra- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Great for out-of-the-box solution
Reviewed on 30/10/2019
At a previous employer, I chose Thinkific to build out a model for a course my CEO wanted to test...
At a previous employer, I chose Thinkific to build out a model for a course my CEO wanted to test before commissioning an app. While the final product wasn't quite as smooth as what we were working toward, it looked great for an ecourse and was light years beyond anything the competition was producing. It was easy to use and integrated beautifully with other apps through Zappier.
Pros
Thinkific was incredibly easy to use to create a professional course and corresponding website. It was well laid out and actually made the process enjoyable. I was especially pleased with how the website turned out and how seamlessly it integrated with the course.
Cons
There was very little I disliked about the platform. It was difficult to tailor the course quite the way I wanted it at times, but I could always find a workaround.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Customer Service is Horrid
Reviewed on 13/01/2021
In the days of Covid, with so many things happening to small businesses- THinkific has been the...
In the days of Covid, with so many things happening to small businesses- THinkific has been the WORST to deal with. Just bad. So many other vendors are eager to help us adapt to all that is changing - not Thinkific. Just try to talk to a real person. Good luck.
Pros
Relatively easy to set up - as long as you don't want to have helpers.
Cons
HORRID for anyone working with a few helpers... they want to rape you on fees for additional admins.
Can't remove/archive past offerings
Customer service SUCKS.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thinkific is a fantastic online learning platform
Reviewed on 14/08/2019
We are growing into an international learning community with the help of Thinkific.
We are growing into an international learning community with the help of Thinkific.
Pros
Versatile, well organized, easy to learn.
Free until you get going.
Cons
- Terrible discussion forum (we wish they would link up with website tool box).
- Their pricing plans have changed in ways that don't work well for us and they have not been responsive to our feedback.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Terrible experience and terrible customer service
Reviewed on 12/06/2023
Average platform, with awful service, would recommend anything else, have moved to LearnWorlds for...
Average platform, with awful service, would recommend anything else, have moved to LearnWorlds for now.
Pros
We thought Thinkific would be a great solution for internal and client LMS for onboarding. We invested a lot into a high plan.
Cons
It had some poor features, poor UI and UX, and customer experience. Once we went down to a lower plan, service went from average to absolutely terrible. We had multiple accounts and were unable to cancel one, it kept billing us and they would neither assist us to remove the subscription nor refund us. They also over-billed several of the clients we introduced to the software and those clients had similar terrible customer service issues.
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Tech Support Needs Improvement!
Reviewed on 24/02/2022
The software is alright. I have a major problem with tech support. First, they throw articles at...
The software is alright. I have a major problem with tech support. First, they throw articles at you. I understand it can be annoying to get the same question over and over, but when I’m replying to a thread I don’t want another random tech agent replying by dismissing me with more articles when we already established their articles do not resolve the issue. They are definitely not on the same page and you get replies from a different person each time even though you’re dealing with the same issue. Also, they cannot help with billing updates which is absurd.
Pros
It’s pretty simple and basic so it’s easy-ish for a beginner.
Cons
It could use more ease of functionality. When building a landing page you have to search for certain aspects that you want to change when it should all be right there.
Tech support needs a MAJOR overhaul.
- Industry: Medical Practice
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Training App
Reviewed on 8/07/2021
Able to help healthcare virtual assistants like me when it comes to in-depth training. Very...
Able to help healthcare virtual assistants like me when it comes to in-depth training. Very informative.
Pros
I loved that I'm able to learn with user-friendly features of the app. I'm able to watch informative videos that are included on certain topics everyday. I also loved the features when taking a quiz which makes me pay attention to details to pass it before proceeding to a next topic.
Cons
Not much least favorite. I'm satisfied with all the features.
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very easy to use and complete education framework
Reviewed on 19/03/2021
Very good, the platform was easy to learn and set up and the students are very pleased with their...
Very good, the platform was easy to learn and set up and the students are very pleased with their learning experience.
Pros
Very complete set of features.
Everything that you need is in one place.
Available on all platforms.
Cons
Better video management.
Better progress track tools for administrators

- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for Online Courses
Reviewed on 27/03/2018
I can easily and quickly get my online courses up and running and sell them easily to my students...
I can easily and quickly get my online courses up and running and sell them easily to my students and corporate clients.
Pros
I LOVE all the features Thinkific has to support my online course. Completion certificates? Check. Achievements? Check. SINGLE SIGN ON FOR WHEN I SELL TO CORPORATE CLIENTS? CHECK!
But really, the feature list is pretty long and extensive. And the price is pretty good compared to other platforms.
Now, Thinkific won't host all your marketing needs, but it will nail your online course, and I'm a big fan of that.
They also offer GREAT webinars and opportunities for professional development, which I really appreciate. I really do feel like they want me to succeed.
Cons
I wish there were more options for how my course pages are laid out. It's pretty much all standardized with the course online on the left of the page and the content on the left. That course outline is ALWAYS there. Now, that might be really handy for students, but I wish I had some options and maybe could make things a little prettier. (It's not ugly or anything, I just would like another option or two to choose from)
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Not as I expected
Reviewed on 20/12/2022
Dissapointed
Dissapointed
Pros
Branded and look profesional, easy to use for startup
Cons
All the suscribtion not allowed another admin , I can’t invite freelancer to do the job. And the suscription exeoensive to allow another admin, compare to other platform thinkific is expensive with less feature
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Helped me step up my game!
Reviewed on 15/12/2021
I loved it, if not for the bilingual problem I would have stayed.
I loved it, if not for the bilingual problem I would have stayed.
Pros
Learning Thinkific was really ease, and I also took advantage of their mentoring. The payment integration was self-explanatory as well.
Cons
Several desirable features were only available in the bigger plan, for example group emailing. I was also not too happy with the user reports / quizz reports. Not being able to adapt language presets was also a problem.
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Poor cancellation function - Pay entire month, cancel next day, and lose all the features paid...
Reviewed on 7/09/2021
I regret going with them and am going with another software.
I regret going with them and am going with another software.
Pros
The only thing I liked about the software was that it was inexpensive and so was easy to start. But should have really gone another route.
Cons
It was fairly confusing and not easy to navigate. To make the course have the functions needed was not too easy. The final salt in the wound was that when you cancel, they take off everything. Even though they did BILL for the entire upcoming month. Make no sense? Right... Might be good for revenue but not for customer service.