Zoho Inventory Reviews

We acquired Zoho Inventory through our Computer and Computing Department, which, observing the great problems that were presented to us with the classification of samples, offered this excellent tool that, complemented with other software, has substantially improved our performance at work.

Zoho Inventory is a powerful tool that allows us an adequate and standardized classification of our chemical samples, converting them into information that can be inventoried, leaving as a result the organization that every company or corporation in charge of the chemical area wants, that is, a sample coherently organized. For this reason we strongly recommend this software.

A software that is constantly updated and improved, based on the observations and suggestions of its users; with a technical department of high capabilities that identify software problems and improve them in their updates, because I believe it is a software that has no weak points that have to be reviewed here.

There are plenty of options out there in the market for a well-integrated tool, however, the features in Zoho Desk come at a low cost and are at par with other players, the top features which I loved about the product are:
1) Order Management
2) Invoicing
3) Integration with other tools available
4) works closely with other Zoho Products
5) Ease of access
6) Reporting and Dashboard is better than other players in the same domain
7) Handles RMA easily

Each tool comes with a few drawbacks though:
1) Lack of Equipment Rental feature
2) Composite Items feature doesn't function well, needs more tweaking from the user

What attracted me to Zoho was the seemingly user-friendly interface, which lended to jumping around from customer profiles, financials, to products, orders, etc quite fluidly. It lets you have multiple currency price lists which is HARD TO FIND. I liked the possibility to easily upgrade to other Zoho products like the CRM.

Every other feature that was important to my setup was only partially available, or had major limitations leaving the "features" useless. Woocommerce integration is shown as available through a third party - but that plugin is both expensive and DOES NOT WORK. Shopify connection ONLY GOES ONE WAY (shopify to zoho, NO INVENTORY SYNCING!!) The Sales Order/Shipping/Invoicing system is unnecessarily messy and very hard to truly automate, due to lack of connections.

Give alerts on items out of stock and also integrates with Amazon seller tool enables instant management for sales

No errors in management services as far as I know this software

The interface and the integrations, especially the shipping one.

I would have really liked it if you had more integrations other than Shopify or ebay...a direct connection with woocommerce would have been great. Not that happy with kloud connector really.

Easy to use, very versatile, it has become seamlessly essential to our business

Customer service is a bit slow and clunky

It's an easy to use product in the Zoho universe of applications. We only use Inventory, but there are many to choose from. We use it to keep track of inventory, orders and stock levels .

Can't really think of any negative things. It does what it's suppose to do.

The features I like and use the most on Zoho inventory are the inventory management and the order fullfillment features. It is easy to use.

I don't think there is anything about Zoho Inventory that I don't like. I still use their products today.

I only considered Zoho Inventory because of the Inventory integration with multiple Shopify stores but It never worked on more than 1 store.

Besides having paid $250 for a product that never worked, the customer service is very slow. They say they will contact their developers and have the issue fix overnight, they ask for screenshots of everything but NEVER SOLVE ANYTHING.

1- Its best for the Trading business.
2- The best thing is the ease of use. you don't have to be an accountant or a professional inventory manager to understand this software.
3- It is real-time. You don't have to wait for a department or server to process the command so that the information gets reflected.
4- Any prior period adjustment of cost or quantity, automatically adjust the costing and all the other accounts.
5- The best feature of Zoho is availability of customer service 24/7
6- For bulk data, you don't have to key in one by one. You just have to arrange the whole data in a specific format and upload it.
7- Composite items is the Bill of Material, which is gives you the option of calculating variances.
8- If you want to add an extra material, other than what is defined in the standard formula, you can do that.
9- The warehouse option helps you to keep track of inventory in each warehouse. While invoicing your customer, you can select the specific warehouse.
10- It is very well integrated with the ZOHO Books.
11- The Taxes can also be handled easily through Inventory module

1- For large organizations where multiple levels of warehouses exist and they require different approvals before issuance and receiving of materials or products, ZOHO inventory doesn't seems to provide that functionality.
2- You cannot print delivery notes on ZOHO Inventory, for that you have to go to ZOHO Books.
3- If you want to receive a product on multiple purchase orders together, you cannot. You have to receive the product of one purchase order at a time.
4- You can specify a purchase or sales price of a product but you cannot specify that as per the supplier of customer.

I like the detailed invoices, the ability to run all sorts of reports and the capability of doing invoicing/inventory etc all in one program.

Ok .. here is the biggest con for this product. It doesn't automatically synch with woocommerce. I had to buy an additional 2 synch connectors to use this with my online store. you would think in this day and age that it would automatically synch, but I have to implement Kloud connector to link woo commerce to Zoho and a second one to synch it back ... at a cost of an additional $30 USD per connector per month. Gets to be costly.

I love how easy it was to intergrate with ebay. the listings synced over, the orders, the customer profile, everything. Hands down the easiest and most time and cost sufficient program i hvae tried.

i love all the different Apps available, but im not sure if i c an get one app for a certain price and it work completely without having to purchase another subscriptiion for another service.

Very intuitive app and well designed. This is the best inventory management app so far. Very practical features I use everyday that helps me manage small warehouse. It's very easy to create invoices and send them to customers. It helps me manage inventory and track sales. Pricing plans are affordable however free plan is also available.

Merging products with eBay platform could be better.
Updating product images takes time.
Too many updates.

Cloud Based ERP.
SKU serial tracking feature.
Awesome UI
payment reminders
integration with ICICI bank
portal feature

I still feel Customer care could be an area to work out for fast solving queries. Although m very happy with the support , the fast responsive call back for new users who works live on the product and stuck for help , could be an area to focus.

Still
cheers to whole Zoho Team for an awesome product

We found Zoho after years of putting up with a software that doesnt work for our company. Glad we did, because we havent looked back since. Ease of use, very user friendly and OUTSTANDING customer service!

Nothing really. Nothing that their customer service cant handle.

Zoho Inventory is by far the best software out on the market to handle inventory tracking as well as creating sales orders and invoices. It's super customizeable and very professional-looking.

Inventory tracking was slightly hard to set up, since I didn't understand exactly how Zoho handled it. But after talking with customer service, we figured it out and it works great now.

I like Zoho inventory because on this platform everything is connected to my orders and I can manage shipments in a practical and fast way

it's perfect for me and it's all so intuitive!

I’m a big fan of all of the branches to Zoho. Same goes for the inventory application, I can easily add/delete and manage inventory items and merge them into my Zoho CRM. Capatability is amazing.

It could be a little more customizable with certain items but for the most part this is an overall great inventory management option.

Very Convenient & User Friendly
You get almost all Options

Customer Support is not Prompt.
we need to leave a message & they will get back to us at a irrelevant time

Easy to use and available on mobile. Inventory on the go is the best thing that happened to us.

We don't find any problem with this software as such.