SafetyCulture

4.6 (204)
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Save time and effort by replacing paper based systems.

Overall rating

4.6 /5
(204)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.5/5

93%
recommended this app
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204 Reviews

Billy
Billy
Overall rating
  • Industry: Renewables & Environment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Very Good

Reviewed on 25/02/2021

Pros

iAuditor is very easy to use, I especially like that there are regular updates and new features added. Logic is one of my favourite features as it adds extra functionality to my templates.

Cons

I do not have any cons at present. The software is very good.

Response from SafetyCulture

Thanks for the review Billy. Glad to hear you are making use of Logic based questions in your templates.

Waqas
Waqas
Overall rating
  • Industry: Hospitality
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very Professional and Very Helpful

Reviewed on 5/12/2019

This software has greatly helped us to improve our internal controls and internal audits. The...

This software has greatly helped us to improve our internal controls and internal audits. The graphs and reports with insights are amazing for our monthly and quarterly meetings.

Pros

- Customization
- Ease of Use
- Great Customer Support
- Always improving the services and product

Cons

- Nothing, all is good, they have great features and their customer service is great!

eddie
Overall rating
  • Industry: Security & Investigations
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Watch out for auto renew

Reviewed on 19/12/2022

PoorPromised a refund, pretended they had issued it and cancelled the subscription it related to so...

PoorPromised a refund, pretended they had issued it and cancelled the subscription it related to so the end result was that I paid for a service I didn't want or need, my subscription was cancelled and the fee kept.

Pros

Product is easy to use and met all user requirements

Cons

Product was autorenewed without warning.After discussion with support, they cancelled the subscription and kept the annual subscription fee - good for them - bad for my company.

Nathan
Nathan
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best build your own tracking and scoring platforms

Reviewed on 18/03/2019

Overall I love the platform because it does everything I needed and want. I can create my own...

Overall I love the platform because it does everything I needed and want. I can create my own lists, forms, evals and checklists with results for any scored for me. At the end of the day all info is kept in a dashboard that I really think anyone can understand as well as anyone I invite to share our view. It is really amazing and with any money spent for better tracking.

Pros

I liked being able to build my own templates for all aspects of team performance as well as having an accurate scoring system with results simply shown on a interactive dashboard.

Cons

I can't come up with any real aspects of platform that I dislike currently as the platform really has met all requirements I had and more.

Christian
Christian
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best checklist app and I tried a few!

Reviewed on 23/11/2018

Exceptional, customer support is incredible the team really care about their clients. Everyone...

Exceptional, customer support is incredible the team really care about their clients. Everyone that works at iAuditor is very passionate about their clients individual needs.

Pros

There is almost no boundaries to what you can create.

Reporting is very good!

Cons

Extracting the data collected by the app can be difficult but not impossible.

Tom
Tom
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simply the Best

Reviewed on 12/09/2018

Pros

Simple to use by both admin and tradesman.
Helps us get our reports out quickly.
Helps staff to be detailed in the field.
Staff are quick to respond with any enquire you might have

Cons

No cons come to mind. I would love to see deep integration with my job management program, but other than that its perfect for what we use it for.

Graham
Graham
Overall rating
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

iAuditor Makes Inspections So Much Easier!

Reviewed on 10/10/2018

Cyclical inspections became so much easier once I spent the time to create the inspections in...

Cyclical inspections became so much easier once I spent the time to create the inspections in iAuditor.
This is a brilliant piece of software that I highly recemmend.

Pros

You can create outstanding quality inspection lists and quality checks in minimal time.
The features and functionality made me look really professional when I presented the completed inspection sheet to my line manager.
Branding is a great addition to make the final reports look professional and personal.
Works great on tablet or phone which makes is super-handy and discreet.
It can be as simple or complex as you choose it to be.

Cons

The Geo locating is sometimes off and annoying, but mostly pretty good.

Adam
Adam
Overall rating
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great solution

Reviewed on 24/01/2019

Incredible friendly non-pressured experience. They want to help you in and offer a tremendous...

Incredible friendly non-pressured experience. They want to help you in and offer a tremendous solution, but they let you decide if it is a good fit. Great people, enviable culture.

Pros

Customized logic built into forms

Detailed, specific, metric reporting

Fantastic customer service

Universal linked data lists

2-way API

Cons

I don't have anything worth listing here at this point. It really solves a need.

Carol
Carol
Overall rating
  • Industry: Mining & Metals
  • Company size: 11–50 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

User friendly

Reviewed on 1/03/2021

Developing audit checks was easily done with this product

Developing audit checks was easily done with this product

Pros

I used the product for study purposes initially. Very helpful for tracking my work

Cons

I didn't use the full suite so have limited answers

Response from SafetyCulture

Hello there Carol. Glad to hear you are tracking your work with iAuditor.

Kara
Kara
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Efficient and user friendly

Reviewed on 11/11/2018

Pros

The user interface is so easy to use, and very intuitive.

Cons

It is sometimes hard to tell if the Audit report has been emailed, as it goes back to the 'view and send' screen straight after.

Daniel
Overall rating
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

IAuditor

Reviewed on 6/02/2023

Very positive and highly recommend to anyone and any organisation, small or large

Very positive and highly recommend to anyone and any organisation, small or large

Pros

The easy to use system, flexibility in building your own reports and audits, linking in schedules and assigning actions to people

Cons

Not found anything that's a negative with this software, easy to use and when I needed customer services they were helpful and knowledgable

Ray
Overall rating
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Audits / Inspection / Checklists . . . It Does It All

Reviewed on 6/01/2022

As an admin and user every aspect of both are amazing. As an admin i create all of the form...

As an admin and user every aspect of both are amazing. As an admin i create all of the form templates that we use at our organization. This process is very easy to learn how to use. I really like the logic question that automatically add additional question depending on you initial answer in the template. As a user the forms that we use are very simple to use. Simply open the software, locate the template you want to use, and start using it.

Pros

There is a lot that I like about this software. The ease of use in developing a template to start. Then the ease of use when modifying a template. Another great feature is they offer a large "Public" library of form templates that other users have been nice enough to share. This makes it easy to modify the template to meet you exact needs. The ability to sign a for is an awesome feature as well.

Cons

I have yet to find anything that i do not like about this software. Keep up the great work team iAuditor!

Response from SafetyCulture

Thanks for the review Ray! Looks like you are making use of our logic questions within templates so it's great to see you utilizing this!

Andrew
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

UK Local Auhority

Reviewed on 25/02/2021

Brilliant

Brilliant

Pros

The cost is a big seller for me as it is inexpensive and you pay only for what you use. As a Local authority my budget is really tight and that instantly rulled out much of the competition.
The adaptability of reports is also very important. Each audit can be specifically tailoerd to need and we don't have to accept off the shelf nearly good enough.

Cons

Very little.

Some of my reports used to be able to be produced in two column's . this meant that the report was on fewer pages. A pity this option was removed.
It also used to be able to incorporate a weather feed directly in an audit which I found very useful.

Response from SafetyCulture

Hi Andrew - Thanks for the review. Good to hear you are customizing the inspections to your needs.

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Customizable Safety Management Platform

Reviewed on 16/09/2020

Customer service has been great, and more importantly, they are continually improving their...

Customer service has been great, and more importantly, they are continually improving their platform. I am the admin, so any time I go in as a user, I see a new feature that makes the platform more intuitive or advanced.

Pros

You can create forms for anything you need. Everything can be customized, and includes great features like auto populating fields, dynamic options, and integrated incident reports.

Cons

Early user problems that have been fixed. Scheduling feature is not as user friendly or seamless as it could be.

Pete
Overall rating
  • Industry: Utilities
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Super versatile

Reviewed on 19/02/2022

If you're reasonably tech savvy and know how to set up integrations, the possibilities with this...

If you're reasonably tech savvy and know how to set up integrations, the possibilities with this software are endless. Email the office as soon as an inspection is completed? Done. Create a draft invoice as soon as the audit is saved? Done. The only limiter will be your imagination.

Pros

iAuditor is easy to use and allows me to send inspection results from the field to clients or my own office in real time. Spend the time learning how to create and modify your templates and the potential is unlimited. Alternatively, hire me to set you up :)

Cons

Nothing, it's got so many good features that there's nothing to not like

Response from SafetyCulture

Hi Pete - Thanks for the review and feedback. Really glad to see you are making use of our integrations!

Hamish
Overall rating
  • Industry: Wholesale
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great product to roll out and manage

Reviewed on 4/03/2021

I am migrating our paper based daily inspections, plant start up processes and regulatory requiremen...

I am migrating our paper based daily inspections, plant start up processes and regulatory requirements to the digital era eliminating the need to keep physical copies.

Pros

Overall ease of use including implementation, development and support.

Cons

Limited number of devices allowed per premium account with no option to increase the number of devices on their own.

Response from SafetyCulture

Thanks for the review Hamish. Glad to see you are moving inspections to a digital platform.

Braden
Overall rating
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good for More Than Auditing

Reviewed on 3/06/2021

Overall, iAuditor serves its purpose and is a great simple solution for straightforward auditing of...

Overall, iAuditor serves its purpose and is a great simple solution for straightforward auditing of process, equipment, etc. In terms of customization the ability to venture outside the "standard parameters" this is not the software to choose.

Pros

The biggest advantage is the simplicity. Both from a user standpoint as well as an administrator standpoint this software is incredibly simple. The form design tool is equitable to that of Google Forms, a very straightforward step-by-step builder that spells out what you are creating as you do so. On the user-end being assigned an audit to conduct is simple. You receive a notification and then open the audit form, execute the designated functions and then click submit. There's very little to no way to "mess up" executing the audit.

Cons

The simplicity comes with a cost, there is little room for exceptions or custom questions. This can cause constraint on potential application depending on your operation. Additionally, there is no way to batch export data collected from the software. For example, we wanted to be able to batch export to excel in order to manipulate the data and present it via a customized dashboard. There is no integration with excel, so the raw and/or collated data can only be exported via the preset formatting.

Response from SafetyCulture

Hi Braden. Thanks for the review and feedback. Glad you find iAuditor simple to use. Hoping this will be helpful, as we do have an integration with Excel via Power Automate. You can read more about it here: https://help.safetyculture.com/en_us/1064010930-r1N7dPFEv

Billy
Overall rating
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

IAuditor Review

Reviewed on 9/03/2021

Good

Good

Pros

ease of use, instant online audit distribution, photos attached to audits, audit archiving

Cons

customer service is good once you get someone on the phone. I have called several times about different issues and being on hold for long periods of time interupes my bussiness day

Response from SafetyCulture

Hi Billy. Thanks for the review. Glad to hear you are utilizing photos attached to inspections. Thanks for feedback about our phone hold times. We'll pass this on to the team.

Colin
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Easy 2 Use

Reviewed on 25/02/2021

Has helped with consistency across a number of auditors nationwide.

Has helped with consistency across a number of auditors nationwide.

Pros

Auto saving, easy editing & recall of previous inspections.

Cons

Sometimes have difficulty syncing inspections.

Response from SafetyCulture

Hi Colin. Thanks for the review. Great to see iAuditor has an effect on your quality nationwide. If you ever have any syncing issues, please reach out to our Customer Support team via the LiveChat icon on the bottom right.

Chad
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy way to audit what needs to be auditied

Reviewed on 10/10/2022

Using iAuditor is overall very easy. I love that i can make changes to what is included in an...

Using iAuditor is overall very easy. I love that i can make changes to what is included in an audit as needed. Being able to share the audit results with anyone I need to share with via a easy to read PDF is great as well. This makes it easier for me to home in on the details that need to be addressed without having to rehash every single thing.

Pros

I like how easy this is to access both on my computer and on my mobile device. I also like the fact that I can pend an audit and go back and edit as needed.

Cons

There are times where it has some glitches that can make it difficult to perform audits. These glitches/issues typically get fixed very quickly.

Eric
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 501–1,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

icheck

Reviewed on 9/03/2021

Self - conscious- feeling undue awareness of oneself.

Self - conscious- feeling undue awareness of oneself.

Pros

Provides a Work check lists at worksites.

Cons

A rugby player Must know & understand the laws of the game, before allowing to play.
This must apply to All workers before any work task begins.

Response from SafetyCulture

Thanks for the feedback Eric. Good to see you are using the checklists across multiple sites.

Ray
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Outstanding capability & value for an auditing software package.

Reviewed on 27/09/2018

Pros

Huge customer database of shared auditing forms minimizes work required to set up auditing forms. Database tracks downloads and can be used to eliminate those audit forms that aren't as good as they should be.
Stellar customer support, very open to improvement suggestions and requests. Good continuous improvment system in place.

Cons

They've changed the way I can mark up pictures. Text on photos is a fixed size and not able to move it around like before.

Frank
Overall rating
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great way to keep track of condition of your property

Reviewed on 26/02/2021

Benefits of using iAuditor is that We can track what works need to be done on a weekly basis and...

Benefits of using iAuditor is that We can track what works need to be done on a weekly basis and if its not done then you c an list it again the next week. helps cleaners understand whats needs to be done on a regular basis.

Pros

The scoring method is great, it helps with the performance of the cleaners and helps with getting certain tasks completed on a weekly basis.

Cons

I like it and it's easy to use. Nothing really that I don't like about it.

Response from SafetyCulture

Hi Frank. Thanks for the review. Good to see you are utilizng our scoring system in our templates.

Pete
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Recommended

Reviewed on 26/04/2019

Overall this will make things easier, I no longer have to print off excessive quantities of paper...

Overall this will make things easier, I no longer have to print off excessive quantities of paper as I can use a tablet to enter the data, I can use the camera feature to attach images and I can send actions and report direct by email. I am very pleased with I Auditor.

Pros

Relatively straightforward to use, I'm not a great lover of technology as I've come across applications in the past that have been far too complicated or limited but I Auditor is pretty easy and simple....

Cons

As someone who like things quite simple I do struggle translating my ideas to a working template, however, tis was a recommendation from a colleague at another authority and he has been able to help me to build the templates I need so it's just a minor issues really.

Christian
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Business / Operational Executive Advisor

Reviewed on 25/02/2021

Very happy with iAuditor it's taken Australian Bus and Truck Care to the next level enabling us to...

Very happy with iAuditor it's taken Australian Bus and Truck Care to the next level enabling us to outperform the competition.

Pros

Ease of use, functionality, and Reporting

Cons

Setting up and sharing templates can be difficult and time-consuming

Response from SafetyCulture

Thanks for the review Christian. Great to hear that this has given you an edge over your competition!