SafetyCulture Reviews
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204 Reviews
- Industry: Renewables & Environment
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Very Good
Reviewed on 25/02/2021
Pros
iAuditor is very easy to use, I especially like that there are regular updates and new features added. Logic is one of my favourite features as it adds extra functionality to my templates.
Cons
I do not have any cons at present. The software is very good.
Response from SafetyCulture
Thanks for the review Billy. Glad to hear you are making use of Logic based questions in your templates.
- Industry: Hospitality
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very Professional and Very Helpful
Reviewed on 5/12/2019
This software has greatly helped us to improve our internal controls and internal audits. The...
This software has greatly helped us to improve our internal controls and internal audits. The graphs and reports with insights are amazing for our monthly and quarterly meetings.
Pros
- Customization
- Ease of Use
- Great Customer Support
- Always improving the services and product
Cons
- Nothing, all is good, they have great features and their customer service is great!
- Industry: Security & Investigations
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Watch out for auto renew
Reviewed on 19/12/2022
PoorPromised a refund, pretended they had issued it and cancelled the subscription it related to so...
PoorPromised a refund, pretended they had issued it and cancelled the subscription it related to so the end result was that I paid for a service I didn't want or need, my subscription was cancelled and the fee kept.
Pros
Product is easy to use and met all user requirements
Cons
Product was autorenewed without warning.After discussion with support, they cancelled the subscription and kept the annual subscription fee - good for them - bad for my company.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best build your own tracking and scoring platforms
Reviewed on 18/03/2019
Overall I love the platform because it does everything I needed and want. I can create my own...
Overall I love the platform because it does everything I needed and want. I can create my own lists, forms, evals and checklists with results for any scored for me. At the end of the day all info is kept in a dashboard that I really think anyone can understand as well as anyone I invite to share our view. It is really amazing and with any money spent for better tracking.
Pros
I liked being able to build my own templates for all aspects of team performance as well as having an accurate scoring system with results simply shown on a interactive dashboard.
Cons
I can't come up with any real aspects of platform that I dislike currently as the platform really has met all requirements I had and more.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best checklist app and I tried a few!
Reviewed on 23/11/2018
Exceptional, customer support is incredible the team really care about their clients. Everyone...
Exceptional, customer support is incredible the team really care about their clients. Everyone that works at iAuditor is very passionate about their clients individual needs.
Pros
There is almost no boundaries to what you can create.
Reporting is very good!
Cons
Extracting the data collected by the app can be difficult but not impossible.
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simply the Best
Reviewed on 12/09/2018
Pros
Simple to use by both admin and tradesman.
Helps us get our reports out quickly.
Helps staff to be detailed in the field.
Staff are quick to respond with any enquire you might have
Cons
No cons come to mind. I would love to see deep integration with my job management program, but other than that its perfect for what we use it for.
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
iAuditor Makes Inspections So Much Easier!
Reviewed on 10/10/2018
Cyclical inspections became so much easier once I spent the time to create the inspections in...
Cyclical inspections became so much easier once I spent the time to create the inspections in iAuditor.
This is a brilliant piece of software that I highly recemmend.
Pros
You can create outstanding quality inspection lists and quality checks in minimal time.
The features and functionality made me look really professional when I presented the completed inspection sheet to my line manager.
Branding is a great addition to make the final reports look professional and personal.
Works great on tablet or phone which makes is super-handy and discreet.
It can be as simple or complex as you choose it to be.
Cons
The Geo locating is sometimes off and annoying, but mostly pretty good.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great solution
Reviewed on 24/01/2019
Incredible friendly non-pressured experience. They want to help you in and offer a tremendous...
Incredible friendly non-pressured experience. They want to help you in and offer a tremendous solution, but they let you decide if it is a good fit. Great people, enviable culture.
Pros
Customized logic built into forms
Detailed, specific, metric reporting
Fantastic customer service
Universal linked data lists
2-way API
Cons
I don't have anything worth listing here at this point. It really solves a need.
- Industry: Mining & Metals
- Company size: 11–50 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
User friendly
Reviewed on 1/03/2021
Developing audit checks was easily done with this product
Developing audit checks was easily done with this product
Pros
I used the product for study purposes initially. Very helpful for tracking my work
Cons
I didn't use the full suite so have limited answers
Response from SafetyCulture
Hello there Carol. Glad to hear you are tracking your work with iAuditor.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient and user friendly
Reviewed on 11/11/2018
Pros
The user interface is so easy to use, and very intuitive.
Cons
It is sometimes hard to tell if the Audit report has been emailed, as it goes back to the 'view and send' screen straight after.
- Industry: Oil & Energy
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
IAuditor
Reviewed on 6/02/2023
Very positive and highly recommend to anyone and any organisation, small or large
Very positive and highly recommend to anyone and any organisation, small or large
Pros
The easy to use system, flexibility in building your own reports and audits, linking in schedules and assigning actions to people
Cons
Not found anything that's a negative with this software, easy to use and when I needed customer services they were helpful and knowledgable
- Industry: Utilities
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Audits / Inspection / Checklists . . . It Does It All
Reviewed on 6/01/2022
As an admin and user every aspect of both are amazing. As an admin i create all of the form...
As an admin and user every aspect of both are amazing. As an admin i create all of the form templates that we use at our organization. This process is very easy to learn how to use. I really like the logic question that automatically add additional question depending on you initial answer in the template. As a user the forms that we use are very simple to use. Simply open the software, locate the template you want to use, and start using it.
Pros
There is a lot that I like about this software. The ease of use in developing a template to start. Then the ease of use when modifying a template. Another great feature is they offer a large "Public" library of form templates that other users have been nice enough to share. This makes it easy to modify the template to meet you exact needs. The ability to sign a for is an awesome feature as well.
Cons
I have yet to find anything that i do not like about this software. Keep up the great work team iAuditor!
Response from SafetyCulture
Thanks for the review Ray! Looks like you are making use of our logic questions within templates so it's great to see you utilizing this!
- Industry: Government Administration
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
UK Local Auhority
Reviewed on 25/02/2021
Brilliant
Brilliant
Pros
The cost is a big seller for me as it is inexpensive and you pay only for what you use. As a Local authority my budget is really tight and that instantly rulled out much of the competition.
The adaptability of reports is also very important. Each audit can be specifically tailoerd to need and we don't have to accept off the shelf nearly good enough.
Cons
Very little.
Some of my reports used to be able to be produced in two column's . this meant that the report was on fewer pages. A pity this option was removed.
It also used to be able to incorporate a weather feed directly in an audit which I found very useful.
Response from SafetyCulture
Hi Andrew - Thanks for the review. Good to hear you are customizing the inspections to your needs.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Customizable Safety Management Platform
Reviewed on 16/09/2020
Customer service has been great, and more importantly, they are continually improving their...
Customer service has been great, and more importantly, they are continually improving their platform. I am the admin, so any time I go in as a user, I see a new feature that makes the platform more intuitive or advanced.
Pros
You can create forms for anything you need. Everything can be customized, and includes great features like auto populating fields, dynamic options, and integrated incident reports.
Cons
Early user problems that have been fixed. Scheduling feature is not as user friendly or seamless as it could be.
- Industry: Utilities
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Super versatile
Reviewed on 19/02/2022
If you're reasonably tech savvy and know how to set up integrations, the possibilities with this...
If you're reasonably tech savvy and know how to set up integrations, the possibilities with this software are endless. Email the office as soon as an inspection is completed? Done. Create a draft invoice as soon as the audit is saved? Done. The only limiter will be your imagination.
Pros
iAuditor is easy to use and allows me to send inspection results from the field to clients or my own office in real time. Spend the time learning how to create and modify your templates and the potential is unlimited. Alternatively, hire me to set you up :)
Cons
Nothing, it's got so many good features that there's nothing to not like
Response from SafetyCulture
Hi Pete - Thanks for the review and feedback. Really glad to see you are making use of our integrations!
- Industry: Wholesale
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great product to roll out and manage
Reviewed on 4/03/2021
I am migrating our paper based daily inspections, plant start up processes and regulatory requiremen...
I am migrating our paper based daily inspections, plant start up processes and regulatory requirements to the digital era eliminating the need to keep physical copies.
Pros
Overall ease of use including implementation, development and support.
Cons
Limited number of devices allowed per premium account with no option to increase the number of devices on their own.
Response from SafetyCulture
Thanks for the review Hamish. Glad to see you are moving inspections to a digital platform.
- Industry: Machinery
- Company size: 11–50 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Good for More Than Auditing
Reviewed on 3/06/2021
Overall, iAuditor serves its purpose and is a great simple solution for straightforward auditing of...
Overall, iAuditor serves its purpose and is a great simple solution for straightforward auditing of process, equipment, etc. In terms of customization the ability to venture outside the "standard parameters" this is not the software to choose.
Pros
The biggest advantage is the simplicity. Both from a user standpoint as well as an administrator standpoint this software is incredibly simple. The form design tool is equitable to that of Google Forms, a very straightforward step-by-step builder that spells out what you are creating as you do so. On the user-end being assigned an audit to conduct is simple. You receive a notification and then open the audit form, execute the designated functions and then click submit. There's very little to no way to "mess up" executing the audit.
Cons
The simplicity comes with a cost, there is little room for exceptions or custom questions. This can cause constraint on potential application depending on your operation. Additionally, there is no way to batch export data collected from the software. For example, we wanted to be able to batch export to excel in order to manipulate the data and present it via a customized dashboard. There is no integration with excel, so the raw and/or collated data can only be exported via the preset formatting.
Response from SafetyCulture
Hi Braden. Thanks for the review and feedback. Glad you find iAuditor simple to use. Hoping this will be helpful, as we do have an integration with Excel via Power Automate. You can read more about it here: https://help.safetyculture.com/en_us/1064010930-r1N7dPFEv
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
IAuditor Review
Reviewed on 9/03/2021
Good
Good
Pros
ease of use, instant online audit distribution, photos attached to audits, audit archiving
Cons
customer service is good once you get someone on the phone. I have called several times about different issues and being on hold for long periods of time interupes my bussiness day
Response from SafetyCulture
Hi Billy. Thanks for the review. Glad to hear you are utilizing photos attached to inspections. Thanks for feedback about our phone hold times. We'll pass this on to the team.
- Industry: Nonprofit Organisation Management
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy 2 Use
Reviewed on 25/02/2021
Has helped with consistency across a number of auditors nationwide.
Has helped with consistency across a number of auditors nationwide.
Pros
Auto saving, easy editing & recall of previous inspections.
Cons
Sometimes have difficulty syncing inspections.
Response from SafetyCulture
Hi Colin. Thanks for the review. Great to see iAuditor has an effect on your quality nationwide. If you ever have any syncing issues, please reach out to our Customer Support team via the LiveChat icon on the bottom right.
- Industry: Transportation/Trucking/Railroad
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy way to audit what needs to be auditied
Reviewed on 10/10/2022
Using iAuditor is overall very easy. I love that i can make changes to what is included in an...
Using iAuditor is overall very easy. I love that i can make changes to what is included in an audit as needed. Being able to share the audit results with anyone I need to share with via a easy to read PDF is great as well. This makes it easier for me to home in on the details that need to be addressed without having to rehash every single thing.
Pros
I like how easy this is to access both on my computer and on my mobile device. I also like the fact that I can pend an audit and go back and edit as needed.
Cons
There are times where it has some glitches that can make it difficult to perform audits. These glitches/issues typically get fixed very quickly.
- Industry: Electrical/Electronic Manufacturing
- Company size: 501–1,000 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
icheck
Reviewed on 9/03/2021
Self - conscious- feeling undue awareness of oneself.
Self - conscious- feeling undue awareness of oneself.
Pros
Provides a Work check lists at worksites.
Cons
A rugby player Must know & understand the laws of the game, before allowing to play.
This must apply to All workers before any work task begins.
Response from SafetyCulture
Thanks for the feedback Eric. Good to see you are using the checklists across multiple sites.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Outstanding capability & value for an auditing software package.
Reviewed on 27/09/2018
Pros
Huge customer database of shared auditing forms minimizes work required to set up auditing forms. Database tracks downloads and can be used to eliminate those audit forms that aren't as good as they should be.
Stellar customer support, very open to improvement suggestions and requests. Good continuous improvment system in place.
Cons
They've changed the way I can mark up pictures. Text on photos is a fixed size and not able to move it around like before.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Great way to keep track of condition of your property
Reviewed on 26/02/2021
Benefits of using iAuditor is that We can track what works need to be done on a weekly basis and...
Benefits of using iAuditor is that We can track what works need to be done on a weekly basis and if its not done then you c an list it again the next week. helps cleaners understand whats needs to be done on a regular basis.
Pros
The scoring method is great, it helps with the performance of the cleaners and helps with getting certain tasks completed on a weekly basis.
Cons
I like it and it's easy to use. Nothing really that I don't like about it.
Response from SafetyCulture
Hi Frank. Thanks for the review. Good to see you are utilizng our scoring system in our templates.
- Industry: Government Administration
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Recommended
Reviewed on 26/04/2019
Overall this will make things easier, I no longer have to print off excessive quantities of paper...
Overall this will make things easier, I no longer have to print off excessive quantities of paper as I can use a tablet to enter the data, I can use the camera feature to attach images and I can send actions and report direct by email. I am very pleased with I Auditor.
Pros
Relatively straightforward to use, I'm not a great lover of technology as I've come across applications in the past that have been far too complicated or limited but I Auditor is pretty easy and simple....
Cons
As someone who like things quite simple I do struggle translating my ideas to a working template, however, tis was a recommendation from a colleague at another authority and he has been able to help me to build the templates I need so it's just a minor issues really.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Business / Operational Executive Advisor
Reviewed on 25/02/2021
Very happy with iAuditor it's taken Australian Bus and Truck Care to the next level enabling us to...
Very happy with iAuditor it's taken Australian Bus and Truck Care to the next level enabling us to outperform the competition.
Pros
Ease of use, functionality, and Reporting
Cons
Setting up and sharing templates can be difficult and time-consuming
Response from SafetyCulture
Thanks for the review Christian. Great to hear that this has given you an edge over your competition!