--- description: Learn how Talisma CRM can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Talisma CRM Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Talisma CRM](/software/102203/talisma) # Talisma CRM Canonical: https://www.getapp.co.nz/software/102203/talisma Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/102203/talisma?page=2) > Talisma is a Customer Experience Management solution designed to help sales and marketing teams with CRM tools and knowledge base management. > > Verdict: Rated **3.7/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Talisma CRM Social: Engage prospects through social activities with Talisma Social CRM. Build your customer base and your brand from a unique social media platform. Mobility: Talisma Mobile CRM app enables sales reps to stay connected to up-to-date information (schedules, customer details, etc.) to enhance salesforce efficiency. Automation: Talisma is a customer experience platform that enables business processes automation such as prospect and lead management to gain efficiency and productivity. Knowledge base: Talisma KB enables content diffusion and control: PDF, Office documents, HTML, images, etc. can be managed and delivered to different audiences. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 15 Reviews | | Ease of Use | 2.7/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Talisma - **Founded**: 1999 ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Please contact Talisma for pricing. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, India, United States ## Features - API - CRM - Campaign Management - Channel Management - Contact Management - Customer Database - Dashboard - Document Storage - Email Management - Email Marketing - Field Sales Management - Forecasting - Interaction Tracking - Internal Chat Integration - Knowledge Base Management - Knowledge Management - Lead Capture - Lead Distribution - Lead Management - Lead Nurturing ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [CRM Software](https://www.getapp.co.nz/directory/230/crm/software) ## Related Categories - [CRM Software](https://www.getapp.co.nz/directory/230/crm/software) - [Knowledge Management Software](https://www.getapp.co.nz/directory/257/knowledge-management/software) - [Customer Experience Software](https://www.getapp.co.nz/directory/601/customer-experience/software) - [Online CRM Software](https://www.getapp.co.nz/directory/232/online-crm/software) - [Sales Force Automation Software](https://www.getapp.co.nz/directory/338/sales-force-automation/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.co.nz/software/102533/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.getapp.co.nz/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.co.nz/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.co.nz/software/90378/salesforce) — 4.4/5 (18768 reviews) 5. [Kylas Sales CRM](https://www.getapp.co.nz/software/2052749/kylas) — 4.8/5 (573 reviews) ## Reviews ### "As a scholarship assistant, Talisma made communication and data management a breeze." — 5.0/5 > **Daniel** | *9 January 2018* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: It is incredibly easy to see what has been said to someone who contacts you by going to their site profile. It was also an essential tool in our office for event registrations. Talisma makes life so easy. Being able to assign interactions to specific staff members also makes communicating consistently easy. As an administrator, I could make sure there was one "go-to" contact for each type of interaction so that communication was consistent. > > **Cons**: Vigilance does need to be exercised if someone will e-mail you with multiple accounts. Linking up information from multiple users can be a bit time-consuming. > > Communicating essential information to large groups of people, and being able to quickly gather information about what a student had been told by various members of the admissions staff made communicating consistently a breeze. ----- ### "Great CRM Tool\!" — 5.0/5 > **Kayla** | *22 June 2023* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: Talisma is a great CRM. I think the interface has improved significantly since I began to use it earlier on in my higher education career. It has a bit of a learning curve to learn at first, but eventually we rolled it out to our student workers as well\! They would log calls, emails and other leads. IT made it so much more effective to analyze their value in the office and the work we all did to recruit the next class\! > > **Cons**: It just has a bit of a learning curve, but what doesnt\! I think it took me a good two months to feel really comfortable with it and now I'm the trainer for our team\! > > If you are a team that has lots of communications, you should be using a CRM\! Especially like Talisma. Being able to see past cases has helped a lot with conversations when folks contact you again, but more importantly, being able to see the case loads of each staff member has helped us advocate for more staff and compensation. ----- ### "Super hard to learn and use, and very outdated CRM" — 2.0/5 > **Bethany** | *29 October 2024* | Philanthropy | Recommendation rating: 0.0/10 > > **Pros**: Very little - the product is overwhelming and incredibly difficult to use. > > **Cons**: Confusing and incredibly difficult to learn. > > When I worked on a team using Talisma, we were completely reliant on our database manager to do almost 100% of our database related work. No one else on the team could even figure out how to run reports. I absolutely do not recommend it\! Although I believe it is being discontinued. ----- ### "Great CRM System" — 5.0/5 > **juan** | *5 December 2016* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: Very helpful tool > > **Cons**: Hard to understand at the beginning > > It's been almost 5 years working with Talimsa, we just upgraded to version 10 which is way better, at the beginning was hard to move from access to this CRM but at the end has many many helpful tools to keep data and track of everything in our company ----- ### "Database administrator at a Big 10 school" — 4.0/5 > **Verified Reviewer** | *18 January 2018* | Performing Arts | Recommendation rating: 5.0/10 > > **Pros**: Call tracking and e-mail flow. They make tracking inbound and outbound correspondence with prospective students very simple and clear. > > **Cons**: Not user friendly. There is a large learning curve. The training videos were extremely simple and high-level and not exactly "real world" training--more of a glossary to understand the terminology. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/102203/talisma?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/102203/talisma) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data