authorize.net

4.5 (192)
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We help make it easy to get paid. It’s that simple.

Overall rating

4.5 /5
(192)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.3/5
Customer Support
4.3/5

91%
recommended this app
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192 Reviews

Pedro
Pedro
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

It's good and it works

Reviewed on 4/03/2024

Pros

It's easy to use and to integrate with ecommerce solutions

Cons

Not that cheap for micro businesses that deal with micro values

Jared
Jared
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Standard Payment Gateway

Reviewed on 10/06/2020

Authorize is fine as a gateway but not one I would recommend above Stripe for accepting payments. I...

Authorize is fine as a gateway but not one I would recommend above Stripe for accepting payments. I would recommend it over Paypal, but I still tend to suggest most people consider Stripe.

Pros

Authorize.net is a simple gateway allowing you to process credit card payments and ACH transactions. It's integrated with lots of applications out there, which provides a great amount of flexibility.

Cons

The UI is very dated and overall system is a bit antiquated. I'd much rather use Stripe as a gateway. They also charge a gateway access fee, which Stripe doesn't charge.

Jay
Jay
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Holds Funds like PayPal Does - Avoid.

Reviewed on 3/12/2019

I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in...

I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in particular I would steer clear because it has the same issues that PayPal exhibits were sometimes a hold your funds for no reason and you have to fight to get them. Youre flagged as high risk

I was a customer with Authorize.net for about three months and I was approved for ACH bank transfers by their credit team. I put two of them through and all of a sudden my bank transfer account was shut down and they didn't tell me why other than my account was deemed high-risk by their bank and no matter what I did it would never be reopened ever. To my knowledge the only thing that makes it high-risk is that I charged about $5k in two days - Which I told the underwriter team was my norm before I signed up. They knew how much money I would be processing each month. They also told me that my business model wasn't elibigile for bank transfers.

My clients couldn't even ask for a refund. All they could do was dispute the charges that were on hold and if they did that it would hurt my account and my credit. To this day they still have about $4400 of my money that I will not get until the end of January if my account is in good standing. Well I shut down the account and moved over to QuickBooks so hopefully I get paid.

Again I'm doing recurring bank transfers with my client so this might not be the case for everybody and this might be great for credit card transactions.

Pros

It was very easy to set up recurring payments and sync with my webmaster.

Cons

- The UI is extremely outdated and looks like it's from the early 2000s.
- Your invoices are not customizable and they look tacky
- Navigating around the menu is not user-friendly as finding where you're trying to go and can be difficult
- Customer support is not the greatest and sometimes I can't help you with your problems or get back to you in a timely matter

Alternatives Considered

QuickBooks Online

Reasons for Switching to authorize.net

I moved to QuickBooks.
Valentina
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

authorize.net Is a Powerful, Essential and Reliable Tool

Reviewed on 29/04/2024

Pros

I like the effcetive features of authorize.net.
authorize.net has been meeting our needs due to its reliability.

Cons

authorize.net has powerful features.
It has been so amazing to use authorize.net.

Carla
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

authorize.net: A Reliable Visa Solution

Reviewed on 21/04/2024

Pros

This visa solution has been reliable and easy to use.
authorize.net has great capabilities.

Cons

I like all the features of authorize.net.
No dislikes for authorize.net.

Valerie
Overall rating
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

less expensive versions

Reviewed on 7/12/2023

it is okay, but possibly will be looking for less expensive options that might be mobile

it is okay, but possibly will be looking for less expensive options that might be mobile

Pros

very nice staff, always helpful when I need it.

Cons

small businesses need less expensive options, I do not have a credit card option to scan out in the common room, just my computer. The hand held unit that I was given years ago, never worked and [sensitive content hidden] never tried another option.

Santhosh Kumar
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Authorize.net is controling of financial transactions

Reviewed on 15/08/2023

as an accountant Iam a user of Authorized.net for the controlling and identify the error while...

as an accountant Iam a user of Authorized.net for the controlling and identify the error while doing the payments

Pros

In Authorize.net I like mostly it is useful for merchants and vendors for controlling the payments of their customers. It is very secured software and we can control fraudulent transactions.

Cons

Authorized.net need to implementation on cutomer id with recrring card details removing if it is impelmented it will helpfull to many vendors like us so we can easily identify the error while doing the transactions

Abhilash
Overall rating
  • Industry: Textiles
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

authorize.net Is a Recommedable Solution

Reviewed on 13/05/2024

Pros

The functionality of authorize.net is efficient.
Its reliability makes it a wonderful tool for payment processing.

Cons

I like all the features of authorize.net.
authorize.net has zero issues.

Bradley
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great compliance tool for pro users...

Reviewed on 7/02/2024

Pros

Ease of setup and integration with existing web platforms.

Cons

Customer support was a tad lacking. Took far too long to get answers to generic questions.

Vipul
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

best way to manage eCommerce business on authorize.net

Reviewed on 18/08/2023

Nothing more one can ask for do ecommerce business on authorize.net platform.

Nothing more one can ask for do ecommerce business on authorize.net platform.

Pros

reporting is the best features to check daily details of volume.

Cons

Nothing so far as most of the features used is getting the best result of data to work on for business strategies.

Joe
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A Bit Dated, But Functional

Reviewed on 19/08/2021

Overall, positive experience. Had one day where the servers went down and were unable to take...

Overall, positive experience. Had one day where the servers went down and were unable to take payment for a couple hours. Other than that, zero outages or complaints.

Pros

We've had very little problems with fraudulent payment attempts. Security settings are quite customizable and ease of setup is good.

Cons

The interface is a little outdated. Other processors like Square and Stripe feel more sleek and modern, more navigable.

Alternatives Considered

Stripe

Reasons for Switching to authorize.net

Ease of setup with our software and employees familiarity of Authorize.
Charline
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great customer service

Reviewed on 24/02/2024

Pros

Great customer service, helpful on the phone!

Cons

None so far, been a new user recently. No complaints yet

Becky
Overall rating
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Authorize.net valuable service

Reviewed on 17/07/2023

Pros

The product is easy to use and provides a critical function (online ordering)

Cons

Seems like there are some unnecessary hoops to jump through for different levels of sales.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quick Onboarding for new merchants

Reviewed on 12/06/2023

Pros

Virtually every major e-commerce platform integrates with Authorize.net. It's fees are comparable to most other major processors. Very simple to setup and on board. No complaints from customers.

Cons

I personally haven't run into any problems setting it up. Rates are comparable to competitors. Might be nice to see better deals there.

Alternatives Considered

Square Payments
Smriti
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Digital Payment Option

Reviewed on 30/03/2024

Pros

I have used this app for a very limited time but I liked its versatility in terms of payment solutions.

Cons

It was very expensive even for very limited transactions that we use this application.

alejandra
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

auhtorize.net as part of payment processing for our business has been a great resource

Reviewed on 11/01/2023

its been a great experience we are even to have a acess to know the amount coming in and easy way...

its been a great experience we are even to have a acess to know the amount coming in and easy way to placed refunds

Pros

always efficient and eassy to use, customer even receives his auth transaction email on time no worries about it

Cons

the times i have contacted customer support has been a struggle

Brian
Brian
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Very Useful CC Gateway

Reviewed on 24/04/2019

Authorize.net is really a payment gateway for your site or business. We have utilized the mobile...

Authorize.net is really a payment gateway for your site or business. We have utilized the mobile application for 1 off transactions and have been pleased with how it works. It is not made to be your whole inventory tracker in the least bit, but it does its job for the occasional transaction. We have been using the gateway on our sites for years. We have used Magento, and WooCommerce and now Shopify for our site. We did have some issues with WooCommerce and finding plugins for the payment gateway that worked for all we needed it to. That being said, for the majority of the time it has worked.
Thank you

Pros

It really has never failed us when utilizing the application to run transactions on the go. It has worked for us for years.

Cons

Integrations with WooCommerce has proven difficult at times. We have utilized the official plugin for some time, but that has recently started to have problems for us. We ended up switching to a new backend for our site. We'll probably still be utilizing Authorize.net though.

Kenneth
Kenneth
Overall rating
  • Industry: Military
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

AUTHORIZE FOR NON PROFIT DONATION MANAGEMENT/PROCESSING

Reviewed on 2/11/2018

Customer service and adaptability of the system with our CRM has been very positive for us. When...

Customer service and adaptability of the system with our CRM has been very positive for us. When we adopted our new CRM system along with the the hosted website managed by the same CRM system, we were not sure how everything would integrate, but our donation links and sponsorship links that take contributors directly to Authorize for processing have never let us down.

Pros

Authorize integrated flawlessly with our CRM system. It was one of several options for donor management and processing that was compatable with our CRM. We researched each available system and Authorize was both suggested by a fellow non profit as well as seemed to meet our requirements.

Cons

Transaction charges seem to be the biggest issue that we have. There are industry averages for processing various cards, and Authorize is on par with other systems. It is unfortunate that Authorize does not offer a non-profit processing rate or possibly a flat rate that is well below what would be offered to a for profit organization.

Judith
Overall rating
  • Industry: Fund-Raising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Authorize.net (former user)

Reviewed on 15/09/2022

My overall experience was good. We got a lot of help setting it up from start to finish and...

My overall experience was good. We got a lot of help setting it up from start to finish and in-between.

Pros

I liked that I had a lot of options when it came to reporting.

Cons

The cost was getting to be a little prohibitive.

Dave
Dave
Overall rating
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

My go to payment processor

Reviewed on 4/12/2019

Overall, highly recommended. We've never had any serious issues with Authorize.Net's service.

Overall, highly recommended. We've never had any serious issues with Authorize.Net's service.

Pros

We have been using Authorize.Net for years on our customer eCommerce sites. Setup is easy and payments are secure.

Cons

If a problem arises, our customers normally contact Authorize directly by phone. They won't usually respond to me directly since I am not the account holder. As the IT contact for our customers, it would be nice to more easily be able to contact Authorize without having to go through the customer for technical issues.

Jessica
Jessica
Overall rating
  • Industry: Medical Devices
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Authorize.net - Easy to Use

Reviewed on 19/09/2018

Pros

Authorize.net is extremely easy to use. I'll be honest - I probably don't use it to the full extent of the software. I generally do 3 things. 1. charge a credit card. 2. Look at our daily reports and 3. Use the transaction search. From time to time, I may look at unsettled transactions and change a setting but that is about it. You don't need to be tech savvy to understand the platform. It is easy, convenient and worry-free.

Cons

Honestly, nothing. I've been using it for over 11 years with ease.

Jessica
Jessica
Overall rating
  • Industry: Medical Devices
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Authorize for Small Businesses

Reviewed on 23/07/2019

Pros

We have been using Authorize.net for over 10 years with no complaints. We use it strictly for online credit card processing both manually and on our website. The website is super easy to use and navigate. We recently added the fraud detection suite to our account that Authorize has available. We are very happy with the results and the filters you are able to place to control fraudulent activity.

Cons

Nothing. We have been very pleased with this software.

Maria
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EASIEST AND SIMPLE

Reviewed on 29/07/2021

Overall very pleasant. Easy for clients to use and for us as the team to use.

Overall very pleasant. Easy for clients to use and for us as the team to use.

Pros

Easy for clients to use and for us as the team to use.

Cons

Have to have a second place to login vs it being integrated into our system. Just preference though.

Danielle
Danielle
Overall rating
  • Industry: Broadcast Media
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Simple payment gateway

Reviewed on 21/07/2020

We use authorize.net for subscriptions, not our regular eccommerce transaction. It's worth the cost...

We use authorize.net for subscriptions, not our regular eccommerce transaction. It's worth the cost if you have enough transaction volume.

Pros

Deposits are quick enough and usually only take a couple of days. Works well if you need to accept electronic checks.

Cons

Customer service is basically nonexistent. You're better off searching online forums for troubleshooting issues. Account specific resolutions take a ton of time.

Alternatives Considered

Stripe

Reasons for Switching to authorize.net

Stripe is expensive.
Maria
Maria
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Having Authorize.net in our business is a like having your own bank !

Reviewed on 2/03/2018

Authorize.net is reallyeasy to useand makes payment processing a breeze!

Authorize.net is reallyeasy to useand makes payment processing a breeze!

Pros

You can accept any card payments which gives ease of payment and receipt, processing sales is never easier!

Cons

As a business you wanna cut down costs and though their rates are fair, youre expecting more options to cut down costs.