Zoho Social Reviews
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3244 Reviews
- Industry: Computer Networking
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly recommended!
Reviewed on 19/07/2024
ZS has become an indispensable tool in my daily workflow. I use it to publish content across all my...
ZS has become an indispensable tool in my daily workflow. I use it to publish content across all my company’s social media channels simultaneously, which greatly amplifies our reach and ensures a consistent message. The ease of scheduling posts and tracking engagement metrics helps me manage our online presence more efficiently. By centralizing all my social media activities.
Pros
Zoho Social has completely transformed how I manage my social media. Its intuitive interface allows me to control all my accounts from a single dashboard, making it easy to track key metrics and analyze post performance. The ability to schedule posts in advance is incredibly useful, saving me time and ensuring a consistent presence across platforms. Additionally, the detailed analytics tools provide valuable insights to optimize my strategy. In summary, Zoho Social is a comprehensive and efficient solution that streamlines social media management, letting me focus on creating quality content.
Cons
The learning curve for new users can be a bit steep
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
correct social media scheduling
Reviewed on 13/11/2024
It has helped me save time at work by being able to schedule everything for publication without...
It has helped me save time at work by being able to schedule everything for publication without having to be aware of daily publications.
Pros
Zoho Social makes it much easier to schedule the content you want to publish on social media at the times when each piece of content can have the most viewers. It has multiple functions that make the entire social media content process easier and more successful. With each post, it analyzes the impact it generated on the audience and thus measures the performance, which helps to better understand what the general public likes and wants.
Cons
For me, Zoho Social has never presented me with any failures or any kind of displeasure that has made me contact support. If I have contacted support, it is to clarify doubts that are answered briefly and very kindly.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
A viable option in the market
Reviewed on 12/09/2023
In general, its use is recommended in the case of having Zoho integrated for the whole company. I...
In general, its use is recommended in the case of having Zoho integrated for the whole company. I would not recommend it only to use Zoho Social.
Pros
The best thing is the ease of integrating any platform and working on different social networks with content programming.
Cons
The less favourable aspects are improvements in interface design and data export for more comprehensive analysis.
- Industry: Program Development
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Social media management
Reviewed on 21/09/2024
Compared to other products out there, Zoho Social is a very strong tool combining some of the best...
Compared to other products out there, Zoho Social is a very strong tool combining some of the best feature of competitors like Hootsuite, with the comfortability of having native integrations to its in-house CRM (Zoho CRM) and other essential tools like Zoho Desk, all together under the same umbrella and thus facilitating tasks' management for different teams all at once.
Pros
Its constant updates from the Zoho environment and their well-invested effort to stay on top of tendencies, integrations and improvements in user experience.
Cons
Lacks some in-depth integrations in some platforms that might require another integration to complete a robust workflow.
- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
zoho social
Reviewed on 30/10/2024
Zoho Social is a highly efficient and effective solution, particularly for businesses already using...
Zoho Social is a highly efficient and effective solution, particularly for businesses already using the Zoho ecosystem, as it integrates seamlessly with other Zoho apps. It’s an affordable choice with a clean interface and robust functionality that can help any business enhance its social media impact.
Pros
very user friendly
multiple posting in one instance
Cons
Youtube cant be connected,
no other cons
- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho Social - The Hootsuite Alternative You Have Been Searching For (Perfect for Small...
Reviewed on 14/11/2024
Pros
Zoho Social is a cost-effective and full-featured alternative to the sea of other social media management tools out there. Hootsuite had become too expensive of a cost for our small mom and pop business to justify, yet we knew we still wanted a tool to help us manage our social accounts. Thankfully, I had used another Zoho product in the past and once I discovered they also had this tool and a convenient free trial, I figured it was worth a shot. I was pleasantly surprised by how seamlessly we could transition our social media marketing to this platform and not miss a beat.
Cons
There were no major cons to Zoho Social.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AMAZING Zoho Social
Reviewed on 18/10/2024
Pros
the harmony and compatibility where every tool connects to the other for better support
Cons
post schedule but it needs more development to be compatible with each S.M platform features
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Zoho Social has been an incredible
Reviewed on 20/10/2024
Pros
Zoho Social has been an incredible asset to my social media management workflow. Its intuitive interface and rich feature set make managing multiple social media accounts across platforms seamless.
Cons
The price can be at high level especially if you are just starting
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
An easy-to-use platform to manage and schedule social posts
Reviewed on 8/10/2024
Pros
The platform is super easy to set up and navigate—scheduling posts, tracking analytics, and collaborating with my team is straightforward. The content calendar is helpful to see everything laid out. The ability to customize posts for each platform saves me the most amount of time, and the reports give me the insights I need to track performance.
Cons
The reporting dashboard could be more customizable to fit specific analytics needs and it would be good to have more audience demographics.
- Industry: Computer Games
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Mostly Positive
Reviewed on 18/10/2024
Pros
Includes posting and reporting for all the major social networks
Cons
Some difficulties using the new hashtags feature on Threads posts
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I manage multiple clients, I will never use another platform! Zoho for life.
Reviewed on 6/03/2024
Pros
I started using zoho social through a company I worked for a few years ago -- when I branched off on my own and found myself taking on more and more marketing clients, I tried so many different social media management apps. I literally tried no less than 8, Zoho was so awesome when I used it before that I assumed it was the most expensive option and never explored it -- turns out it is hands down the best value and price if you are managing more than 3 or 4 brands! Silly me, I assumed because it was the best it was gonna be out of my price range! Using it now and never looking back, I manage 6 brands by myself right now and they make it so easy.
Cons
Only have two issues really, 1. that I cannot seem to tag individuals in a post so when, for example, I am wishing an employee a happy birthday for a client -- I cannot tag that employee through zoho (only businesses).
2. I have a client who is a radio station -- they have 6 Facebook pages for all of their different radio hosts but I can only add one channel per brand (1 FB, 1 Insta, etc) which means I have to count each of their channels as a new brand. That slows me down a bit but in the grand scheme of things, it is not the end of the world.
- Industry: Apparel & Fashion
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
I recommend using it
Reviewed on 10/01/2024
Pros
The app provides tools to create engaging content, schedule posts, monitor engagement with followers, and analyze campaign performance
Cons
When talking about the Zoho program, we find the absence of technical support, which affects the level of customer satisfaction. Also with regard to customer service, the slow communication of support with the customer is one of the problems that has raised the dissatisfaction of some Zoho program users in the past period. Therefore, this drawback overshadows the advantages of Zoho
Alternatives Considered
OdooReasons for Switching to Zoho Social
Secure and Reliable Zoho People relies on our cloud infrastructure with 24/7 monitoring and uptime of 99.9%, so it's the perfect solution.- Industry: Broadcast Media
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best social media management tools for news website
Reviewed on 20/09/2024
Pros
I am using Zoho social for last 2 months and this was one of the best post publishing and post scheduling tools with very less price that I see in years of my experience at the field.
From one interface I can publish my posts on all of my social media handles in just one click and also I can schedule posting during the other time zones.
Cons
while I post videos, only the video on YouTube get file name as title with extension that I already report it to costumer services and they promise to solve this problem.
- Industry: Wholesale
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Zoho review
Reviewed on 8/03/2024
Pros
It had all the features that most other social tools have and it has a app with a good user interface.
Cons
Only being able to connect 1 facebook profile while not using other social channels.
Alternatives Considered
Sprout Social, Pallyy, Buffer, Sendible, Cloud Campaign and CoSchedule Marketing SuiteReasons for Switching to Zoho Social
Pricing, users, social integration, social monitoring, and app interface.- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Helps me run my social seamlessly
Reviewed on 7/05/2024
I'm still playing with the free version, but I am upgrading so I can have access to the calendar...
I'm still playing with the free version, but I am upgrading so I can have access to the calendar feature. I really love the ability to post to multiple platforms, all in one place. It makes running my business, and social media marketing, so much easier.
Pros
I love the option to add multiple platforms and do all my batch posting in one location
Cons
Wish there were more features on the free version. Trying to keep costs down as a small business. But it makes up for it on the time it saves me
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Lifesaver for Social Media Management
Reviewed on 1/05/2024
Overall its a decent software which is a little on the expensive side but its kind of worth the...
Overall its a decent software which is a little on the expensive side but its kind of worth the cost.
Pros
The ability to schedule posts paired with the multi platform management.
Cons
Steep initial learning curve. Could've been made more intuitive.
Alternatives Considered
HootsuiteReasons for Switching to Zoho Social
I use other Zoho products so it was an easy integration.- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Zoho is working well for out social media management.
Reviewed on 16/09/2024
Pros
What I liked most about Zoho Social is its intuitive and user-friendly interface, which made managing multiple social media accounts seamless. The platform provides robust scheduling features that allow for easy planning and publishing of posts across various platforms. The real-time monitoring of social interactions helped me stay on top of engagement, and the detailed analytics allowed me to track the performance of my posts effectively. I also appreciated the integration with other Zoho apps, which streamlined workflows and improved overall productivity. The responsive customer support is another big plus
Cons
What I liked least about Zoho Social is the mobile app, which can sometimes feel limited compared to the desktop version, making certain tasks like post-scheduling or in-depth analytics harder to manage on the go. Additionally, while the analytics are solid, the customization options for reports could be more flexible to better fit specific needs. There are also occasional delays in post publishing, especially during peak times. Lastly, I found that the listening and monitoring features, while useful, could be expanded to provide more in-depth insights into audience sentiment.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Wolfpack Digital Marketing Review for Zoho Social
Reviewed on 6/08/2024
Pros
It is priced reasonably and has a lot of great features that counterparts charge very expensive for.
Cons
You can custom create reports but I would like to also see cross platform reporting templates.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
ZOHO SOCIAL IS SIMPLE AND RELIABLE
Reviewed on 17/03/2024
It is a great and simple program that allows me to manage and use my social media profiles with...
It is a great and simple program that allows me to manage and use my social media profiles with confidence and for the purpose of creating a wholesale and effective brand.
Pros
Zoho Social is easy to use and quick to get started. The options and directions are easy to follow. Connecting to social media sites if straightforward. I have total control of what and when I post. I am able to set up automate posts confident in that they will appear when and were scheduled.
Cons
There is nothing that I would easily categorize as something I least like about Zoho Social.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Zoho Social is an intuitive app
Reviewed on 18/09/2024
Zoho Social is a well-rounded tool for managing social media campaigns. It is particularly...
Zoho Social is a well-rounded tool for managing social media campaigns. It is particularly beneficial for small to medium-sized businesses due to its ease of use and collaboration features.
Pros
Zoho Social offers a simple and intuitive interface for managing multiple social media platforms. The content calendar is highly visual and easy to navigate, allowing for efficient scheduling and collaboration. Its in-depth analytics feature is also a major highlight, providing valuable insights.
Cons
Some users find that advanced features, like detailed report customization, are a bit limited. The mobile version can also lack some desktop functionality.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Confusing but maybe powerful
Reviewed on 9/07/2024
Pros
I started Zoho Social in order to get our Meta-Ad-Leads into Zoho CRM and as far as I know, this should be possible.
Cons
Unfortunately it is very confusing and I haven't figured out how to do integrate my Meta-Ad-Leads into my Zoho CRM yet.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
⭐⭐⭐⭐⭐ Zoho Social: An Essential Tool for Social Media Management
Reviewed on 27/07/2024
Zoho Social has been a game-changer for our social media management! The detailed analytics...
Zoho Social has been a game-changer for our social media management! The detailed analytics provide valuable insights that help us refine our strategies and boost engagement. We also love the social listening feature, which keeps us in the loop with real-time mentions and trends. The team collaboration tools are perfect for coordinating efforts and staying organized. Overall, Zoho Social delivers excellent value and top-notch support. Highly recommend to any business looking to enhance their social media presence!
Pros
This app offers a seamless and user-friendly experience, making it easy to schedule and publish posts across multiple platforms.
Cons
Slightly expensive especially for agencies that are managing multiple accounts
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho Social Review
Reviewed on 11/02/2024
Pros
I like the Competitor monitoring, which allows me to stay ahead of the competition.
Cons
Suitable for small and medium businesses.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho app best
Reviewed on 22/08/2024
it's amazing experience which i liked the options it's very friendly
it's amazing experience which i liked the options it's very friendly
Pros
Best Social media management tool & team collaboration
Cons
Team collaboration content approvals & team management
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Social Scheduling Tool
Reviewed on 27/09/2024
Pros
The simplicity and intuitiveness of the platform are unmatched, making it incredibly easy to navigate and use, even for someone who isn’t tech-savvy. The dashboard is clean, everything is well-organized, and scheduling posts across different platforms is a breeze.
Cons
The ability to add only one LinkedIn profile on all their plans. As part of the content strategy, I'd like to post from the individual's LinkedIn account since they are the face of the company. The tool doesn't allow to add more than 1 LinkedIn profiles on any of their plans.