Zoho Social Reviews

Zoho Social makes it much easier to schedule the content you want to publish on social media at the times when each piece of content can have the most viewers. It has multiple functions that make the entire social media content process easier and more successful. With each post, it analyzes the impact it generated on the audience and thus measures the performance, which helps to better understand what the general public likes and wants.

For me, Zoho Social has never presented me with any failures or any kind of displeasure that has made me contact support. If I have contacted support, it is to clarify doubts that are answered briefly and very kindly.

The best thing is the ease of integrating any platform and working on different social networks with content programming.

The less favourable aspects are improvements in interface design and data export for more comprehensive analysis.

Zoho Social is a cost-effective and full-featured alternative to the sea of other social media management tools out there. Hootsuite had become too expensive of a cost for our small mom and pop business to justify, yet we knew we still wanted a tool to help us manage our social accounts. Thankfully, I had used another Zoho product in the past and once I discovered they also had this tool and a convenient free trial, I figured it was worth a shot. I was pleasantly surprised by how seamlessly we could transition our social media marketing to this platform and not miss a beat.

There were no major cons to Zoho Social.

the harmony and compatibility where every tool connects to the other for better support

post schedule but it needs more development to be compatible with each S.M platform features

Zoho Social has been an incredible asset to my social media management workflow. Its intuitive interface and rich feature set make managing multiple social media accounts across platforms seamless.

The price can be at high level especially if you are just starting

The platform is super easy to set up and navigate—scheduling posts, tracking analytics, and collaborating with my team is straightforward. The content calendar is helpful to see everything laid out. The ability to customize posts for each platform saves me the most amount of time, and the reports give me the insights I need to track performance.

The reporting dashboard could be more customizable to fit specific analytics needs and it would be good to have more audience demographics.

Includes posting and reporting for all the major social networks

Some difficulties using the new hashtags feature on Threads posts

I started using zoho social through a company I worked for a few years ago -- when I branched off on my own and found myself taking on more and more marketing clients, I tried so many different social media management apps. I literally tried no less than 8, Zoho was so awesome when I used it before that I assumed it was the most expensive option and never explored it -- turns out it is hands down the best value and price if you are managing more than 3 or 4 brands! Silly me, I assumed because it was the best it was gonna be out of my price range! Using it now and never looking back, I manage 6 brands by myself right now and they make it so easy.

Only have two issues really, 1. that I cannot seem to tag individuals in a post so when, for example, I am wishing an employee a happy birthday for a client -- I cannot tag that employee through zoho (only businesses).
2. I have a client who is a radio station -- they have 6 Facebook pages for all of their different radio hosts but I can only add one channel per brand (1 FB, 1 Insta, etc) which means I have to count each of their channels as a new brand. That slows me down a bit but in the grand scheme of things, it is not the end of the world.

The app provides tools to create engaging content, schedule posts, monitor engagement with followers, and analyze campaign performance

When talking about the Zoho program, we find the absence of technical support, which affects the level of customer satisfaction. Also with regard to customer service, the slow communication of support with the customer is one of the problems that has raised the dissatisfaction of some Zoho program users in the past period. Therefore, this drawback overshadows the advantages of Zoho

I am using Zoho social for last 2 months and this was one of the best post publishing and post scheduling tools with very less price that I see in years of my experience at the field.

From one interface I can publish my posts on all of my social media handles in just one click and also I can schedule posting during the other time zones.

while I post videos, only the video on YouTube get file name as title with extension that I already report it to costumer services and they promise to solve this problem.

It had all the features that most other social tools have and it has a app with a good user interface.

Only being able to connect 1 facebook profile while not using other social channels.

The ability to schedule posts paired with the multi platform management.

Steep initial learning curve. Could've been made more intuitive.

What I liked most about Zoho Social is its intuitive and user-friendly interface, which made managing multiple social media accounts seamless. The platform provides robust scheduling features that allow for easy planning and publishing of posts across various platforms. The real-time monitoring of social interactions helped me stay on top of engagement, and the detailed analytics allowed me to track the performance of my posts effectively. I also appreciated the integration with other Zoho apps, which streamlined workflows and improved overall productivity. The responsive customer support is another big plus

What I liked least about Zoho Social is the mobile app, which can sometimes feel limited compared to the desktop version, making certain tasks like post-scheduling or in-depth analytics harder to manage on the go. Additionally, while the analytics are solid, the customization options for reports could be more flexible to better fit specific needs. There are also occasional delays in post publishing, especially during peak times. Lastly, I found that the listening and monitoring features, while useful, could be expanded to provide more in-depth insights into audience sentiment.

It is priced reasonably and has a lot of great features that counterparts charge very expensive for.

You can custom create reports but I would like to also see cross platform reporting templates.

Zoho Social is easy to use and quick to get started. The options and directions are easy to follow. Connecting to social media sites if straightforward. I have total control of what and when I post. I am able to set up automate posts confident in that they will appear when and were scheduled.

There is nothing that I would easily categorize as something I least like about Zoho Social.

Zoho Social offers a simple and intuitive interface for managing multiple social media platforms. The content calendar is highly visual and easy to navigate, allowing for efficient scheduling and collaboration. Its in-depth analytics feature is also a major highlight, providing valuable insights.

Some users find that advanced features, like detailed report customization, are a bit limited. The mobile version can also lack some desktop functionality.

I started Zoho Social in order to get our Meta-Ad-Leads into Zoho CRM and as far as I know, this should be possible.

Unfortunately it is very confusing and I haven't figured out how to do integrate my Meta-Ad-Leads into my Zoho CRM yet.

I like the Competitor monitoring, which allows me to stay ahead of the competition.

Suitable for small and medium businesses.

Best Social media management tool & team collaboration

Team collaboration content approvals & team management

The simplicity and intuitiveness of the platform are unmatched, making it incredibly easy to navigate and use, even for someone who isn’t tech-savvy. The dashboard is clean, everything is well-organized, and scheduling posts across different platforms is a breeze.

The ability to add only one LinkedIn profile on all their plans. As part of the content strategy, I'd like to post from the individual's LinkedIn account since they are the face of the company. The tool doesn't allow to add more than 1 LinkedIn profiles on any of their plans.