Fishbowl Reviews

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1003 Reviews

- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Good place for Job reviews & queries
Reviewed on 17/02/2023
It has been a decent experience using Fishbowl till date.
It has been a decent experience using Fishbowl till date.
Pros
The feature I like best is that you can post work related queries and job reviews and get genuine responses instantly.
Cons
It has a very basic user interface, I think they can work on making it better
- Industry: Law Enforcement
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Inventory management made easy!
Reviewed on 28/01/2025
Very informative staff, knowledgeable and professional.
Very informative staff, knowledgeable and professional.
Pros
Very detailed and user friendly! The features allow the users to utilize the program bases on needs.
Cons
Nothing comes to mind as a con! Just alot to learn but beneficial for the user.
Response from Fishbowl
You are wonderful. Thank you for your kind words. We're excited to keep serving you.
- Industry: Industrial Automation
- Company size: 5,001–10,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
QuickBooks Desktop syncing for inventory and payables is smooth (when the connection works)
Reviewed on 28/01/2025
Pros
Integrates with QuickBooks for inventory and payables
Cons
Sync with QuickBooks (desktop/server) is finnicky and regularly has to be re-established
Response from Fishbowl
Thank you for your review of Fishbowl. Your words have not gone unnoticed, and we are currently working on strengthening the integration with QuickBooks. You'll see dramatic improvements soon. Thank you again.
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good product
Reviewed on 9/12/2024
Good so far. We enjoy the customer support.
Good so far. We enjoy the customer support.
Pros
Compatibility with Quickbooks and ability to do both Inventory and accounting.
Cons
Weird connection between Parts and Product. Doesn't always correlate. Very confusing.
Response from Fishbowl
That's wonderful to hear that Fishbowl is working great for you thanks in large part to its QuickBooks integration. I'm sorry that parts and products aren't always correlating in your system. I hope that you'll be able to reach out to our Support team for help whenever an issue like that arises. They are definitely amazing at their jobs, and I'm glad that you've enjoyed working with them. You are awesome.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Fishbowl Review
Reviewed on 27/01/2025
Pros
Customer Support is excellent. Easy to use.
Cons
The integration with other apps like QuickBooks and ShipStation could use some improvement.
Response from Fishbowl
Thank you for your kind words. Our Customer Support team will love hearing your high praise for them. And we're grateful that you find our software easy to use. We will continue to improve our integrations and ensure they work as smoothly as possible. You are great.
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Integration
Reviewed on 31/12/2024
Great experience. I really enjoy working with our rep.
Great experience. I really enjoy working with our rep.
Pros
The platform set up
The integration set up
Customer service
I really liked our rep
Cons
Making the spreadsheet to import into an excel document
Alternatives Considered
NetSuiteReasons for Switching to Fishbowl
Fishbowl appeared to be the most buttoned up.Response from Fishbowl
Thank you for your glowing review of Fishbowl. We work hard to ensure you have a positive experience getting set up with our software and integrating with other solutions. Our Support team will be delighted to hear that you you had a great experience working with your rep. You are wonderful!
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
FB Accounting review
Reviewed on 22/01/2025
It's pretty good. It's harder to correct mistakes (such as clicking too fast or on the wrong key)...
It's pretty good. It's harder to correct mistakes (such as clicking too fast or on the wrong key) and some things I wish the software was better geared towards software such as QB when it comes to Accounting related subjects.
Pros
I like that the FB system doesn't allow you to do anything unless Inventory shows the product and that you need to make the necessary adjustments to be able to move forward with an order.
Cons
I don't like that our mistakes are harder to correct.
Response from Fishbowl
Thank you for your review. You are great. If you ever problems, you can contact Fishbowl's support team, and they'll be happy to help you correct mistakes and perform other tasks.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great customer service
Reviewed on 17/01/2025
We've been using Fishbowl for years and while there have been some limitations, we have found a way...
We've been using Fishbowl for years and while there have been some limitations, we have found a way to work around those issues.
Pros
Great customer service. Fast response time is appreciated. Nice being able to email sales orders and transfer orders.
Cons
Managing inventory in our sales channel has been a challenge due to the way Shopify reconciles returns/exchanges.
Response from Fishbowl
You are wonderful! Thank you for your kind review. We're so pleased to hear that you've found Fishbowl helpful all these years, and we'll continue to offer great customer service and improve our software to meet your needs.
- Industry: Food Production
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Awesome ERP Systsem in Manufacturing Industry
Reviewed on 6/01/2025
Its a very good system especially for production.
Learning tutorial is very handy.
Its a very good system especially for production.
Learning tutorial is very handy.
Pros
Data Tables where you can make your own reports.
Feature Like in BOM where you can set the Manufacturing to Auto Create.
Support Team is very prompt to respond.
Cons
Charges for customize report.
Using data sql and utilize to make your own report feature missing.
When Updating sales orders not updating in Manufacturing module instantly.
Response from Fishbowl
Thank you for your excellent review of Fishbowl. I'm pleased to inform you that we're adding an easier way to customize reports. Fishbowl AI Insights is a new plugin that simplifies the process of generating custom reports, and it gives you access to other advanced tools. You can ask your Fishbowl account manager about it if you like.
Thank you again. We're excited to continue offering you ERP-level manufacturing features and more.
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing customer service
Reviewed on 19/12/2024
the customer service was amazing. There was very little wait time and the person was able to walk...
the customer service was amazing. There was very little wait time and the person was able to walk me through the process clearly. It saved me possibly hours of my own time.
Pros
customer service was the best part. very direct and clear
Cons
aren't really any cons at this point. There are a few things on fishbowl client that are not that direct. example- when adjusting the inventory, there is no option to just adjust. You have to hit the "cycle" button. It's just getting used to the lingo of the software.
Response from Fishbowl
We're so glad to hear that you have had a great start with our software! You are wonderful. A lot of our success comes from our customer service. That team is dedicated to your success, and it really shows in the results you mentioned, like quick callbacks, little wait time, and expert walkthroughs of the Fishbowl software.
Thank you for being patient as you get to know our lingo and learn how everything works. You're so patient and kind. We're excited for you to see even more positive outcomes from using our inventory management features in your business. Have a fantastic Christmas!
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
3PL - Great for Small Businesses
Reviewed on 15/06/2024
At first it took some time getting used to as my company used a far simpler version of FishBowl....
At first it took some time getting used to as my company used a far simpler version of FishBowl. However, after using this system, it only took a week or so to get used to the functionality. But, there’s always something new to learn as FishBowl has so many feautures that we haven’t come across. It’s a great WMS to use for smaller businesses such as ourselves.
Pros
I love having the sales order summary for end of month reports. It can be easily reviewed as the sales order numbers can be clicked and it brings you to that specific sales order to be easily reviewed.
Cons
I don’t like how the sales orders and pick reports do not show the total quantity of the units or cartons being picked. That would help greatly.
- Industry: Furniture
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great system that has helped our company thrive
Reviewed on 14/06/2024
Pros
We can manage all of our inventory efficiently. It is much better than the system we used to use.
Cons
It would be nice if we could void a shipment. It is also a little frustrating that we can't edit a purchase order after the product has moved, eg: been committed to a sales order. Sometimes we get invoices for freight after we receive the product, and there is no way to edit the reconciliation after the product has moved. So we're forced to go in and manually re-enter each product with the new landed cost.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review for a Remolding Company
Reviewed on 21/03/2024
Pros
ease of use and fantastic customer support
Cons
better accounting visability prior to uploads and more options for FIFO, little bit touchy and tough to troubleshoot some problems without support but overall very efficient and worth the money
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Flooring Distributor using Fishbowl
Reviewed on 21/03/2024
From the start they have been upfront and honest and having played around with giving me a very...
From the start they have been upfront and honest and having played around with giving me a very high price at first and then lowering it down by 50% like other companies that I dealt with. It’s nice to have the upfront and honest conversations without failing like I’m getting a sales pitch from, a company that just wants to make the sale. Fish bowls, seals representatives. Their internal staff have been very professional from start and throughout the process so far.
Pros
All of the pertinent information that my staff can utilize to help them be better at helping our customers.
Cons
Setting up all of the information. Although they have spreadsheets that you can fill out, it still takes a little time to gather all the information to insert it into the system like any other company.
Reasons for Switching to Fishbowl
We chose fishbowl because we felt it had everything we needed, and everything was explained to us efficiently. We also had multiple Q&A’s done with fishbowl representatives that were professional and never felt like they were just trying to sell us quickly. Also, we felt very pleased with their pricing structure.- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Fishbowl Admin
Reviewed on 12/07/2024
Difficult to get basic help and direction on setting it up correctly. Lacking in detailed informatio...
Difficult to get basic help and direction on setting it up correctly. Lacking in detailed information about how the system works.
Pros
Simple and straight forward. Easy to get data in and out of the system.
Cons
Support.
Lacking in features for manufacturing processes.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
For CPG Manufacturing
Reviewed on 26/09/2024
Fishbowl manages inventory the same as any other system.
Fishbowl manages inventory the same as any other system.
Pros
The inventory managment, BOM costing, and it's linking to QuickBooks.
Cons
Reporting - While it comes with many reports, none are practical to use in reconciling the general ledger to the inventory totals in Fishbowl.
***The Reporting department will build a customize report but "Buyer Beware". Your request is sent to a report writer to build and send the completed file to another employee who is your only contact. You are not allowed to talk to the report writer because "they are very busy". I've learned that "they are very busy" because they assume what is needed. I requested a simple report over 4 months ago, and after multiple rewrites, the report writer still doesn't understand what is needed. Instead, they blame me for not requesting the correct information.
Reasons for Switching to Fishbowl
Fishbowl was chosen because it synced easily to QuickBooks- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Boxstorm to Fishbowl
Reviewed on 9/12/2024
I've only been using it for a week, and so far so good.
I've only been using it for a week, and so far so good.
Pros
The switch from BoxStorm to Fishbowl has been fairly seamless.
Cons
So far, the inventory valuation report is not able to filter by "tags" and the location.
The emailing PO option does not have a savable "standard" message.
Response from Fishbowl
I will send your concern about that limitation in the Inventory Valuation report to the developers at Fishbowl immediately so that they can work on adding that functionality. Thank you for letting us know that that's something you need. And I'll also inform them that it would be good to have a savable standard message when emailing POs. Perhaps this could help you set up a default PO email message: https://help.fishbowlinventory.com/advanced/s/article/Settings#Email_tab
You are great. Thank you for sharing your review and helping us make Fishbowl a better product to meet your needs.
- Industry: Warehousing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Overall review of FB
Reviewed on 26/03/2024
Your senior support team like Brison are what keeps FB working at an acceptable rate.
Overall, we...
Your senior support team like Brison are what keeps FB working at an acceptable rate.
Overall, we finally see improvements in customer support.
Pros
Pricing and affordability. Extensive training not required for all employees.
Cons
Plug-ins not working. spent countless hours fixing Plug-in issues. Then we had to dish out another 6k for sellware after we already paid for the original plugins. Not a way to do business.!
Reasons for Choosing Fishbowl
We did not want to depend on inhouse staff due to constant personnel changes.Switched From
OdooReasons for Switching to Fishbowl
Price was reasonable, No extensive training required.- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good ERP for a small to low medium sized company
Reviewed on 30/09/2024
There is a lot of support provided and a lot of good training videos.
There is a lot of support provided and a lot of good training videos.
Pros
Simplicity and straightforward way to manage stock and shipments. The mobile app is great.
Cons
Lack of data collection. There is only one date I can put on a Sales Order. I want to be able to put PO received date, PO request date, commit dates, etc. to help me keep track of on time delivery and know where we can improve using KPIs.
Reasons for Switching to Fishbowl
Fit the best for what we needed to start out going from Excel sheets to an actual ERP system.- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My review
Reviewed on 3/09/2024
overall, it's great with only a few hiccups
overall, it's great with only a few hiccups
Pros
Keeps inventory counts great. Real easy to use for the most part.
Cons
Can't back anything out if made mistake once it posts to QuickBooks.
- Industry: Food Production
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Food Production Fishbowl Success!
Reviewed on 21/03/2024
Pros
The ease of learning, understanding, and putting into action all the necessary options it has. We needed to use it for a variety of different areas within the plant and it has proven beneficial in every department.
Cons
The remote desktop can be frustrating at times
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Dishonest, No Integrity
Reviewed on 1/02/2024
Pros
My software implementation specialist was friendly.
Cons
I wish I would have thoroughly read these reviews before making the awful decision to give fishbowl a try. I had been in the market for this type of software for a while and had a long conversation with a fishbowl sales rep who promised me that fishbowl could do exactly what I was needing. I was hesitant, because it did not seem like this was true, but he promised me they could do a "custom build" that would address my company's specific needs. Most importantly, he assured me over and over that I could get a full refund if it turned out that the software was not a fit for my company. He promised that I would be able to go through training, implementation, and use the software for a full 30 days after the end of training to decide if it was going to work out. So I spent countless hours over the next several months in the training and implementation of the product. Throughout the training, I expressed my doubts that it would work out, but I had hopes that the "custom build" would be the solution. Training concluded, implementation began, I tried my best to make this thing work for my company, but we were approaching the money-back deadline, no custom build had been provided, and I could not see any way this software would do what I needed. So I attempted to contact my sales rep multiple times via email and phone but got no response. Miraculously, four days AFTER the deadline, I was finally able to communicate with someone who informed me that my sales rep was no longer with the company and that I had missed the deadline for a refund. So let's try that custom build now and see if that'll work. So we did, and to no one's surprise, it was still useless. I again asked for a refund at that point but was denied - "past the deadline." And all this communication was by email because they refuse to offer a phone number to actually speak with someone. So after a complete waste of $14,000 and about year of my time, I'm right back where I started, except poorer and older. I would STRONGLY advise thinking twice before entering into any relationship with fishbowl.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Do not use this software.
Reviewed on 17/09/2024
Awful company with awful business practices. Do not use.
Awful company with awful business practices. Do not use.
Pros
It only crashes every few days, which is an improvement over its previous versions.
Cons
They spontaneously change the terms of your contract mid term. Truly unbelievably awful business practices.
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good stuff
Reviewed on 20/11/2024
very fluid transition. The only trouble I have is when inventory finds a SN but then when I try to...
very fluid transition. The only trouble I have is when inventory finds a SN but then when I try to quick fulfill an estimate it can't find it.
Pros
It's very intuitive and not difficult to learn
Cons
having to pick the parts/but that is also one of the things I like most.
- Industry: Farming
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Gamechanger
Reviewed on 11/04/2024
Great I'm excited to see how it develops within the next year.
Great I'm excited to see how it develops within the next year.
Pros
I love how it can do so many things. There are so many different settings and options to accommodate your experience..
Cons
I do feel like training will never stop because there is so much to learn.