Fishbowl

4.2 (1,003)
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Simplify, automate, and elevate your inventory management

Overall rating

4.2 /5
(1,003)
Value for Money
4.1/5
Features
4.1/5
Ease of Use
4.1/5
Customer Support
4.2/5

83%
recommended this app
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1003 Reviews

Sukesha
Sukesha
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good place for Job reviews & queries

Reviewed on 17/02/2023

It has been a decent experience using Fishbowl till date.

It has been a decent experience using Fishbowl till date.

Pros

The feature I like best is that you can post work related queries and job reviews and get genuine responses instantly.

Cons

It has a very basic user interface, I think they can work on making it better

Jody
Overall rating
  • Industry: Law Enforcement
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Inventory management made easy!

Reviewed on 28/01/2025

Very informative staff, knowledgeable and professional.

Very informative staff, knowledgeable and professional.

Pros

Very detailed and user friendly! The features allow the users to utilize the program bases on needs.

Cons

Nothing comes to mind as a con! Just alot to learn but beneficial for the user.

Response from Fishbowl

You are wonderful. Thank you for your kind words. We're excited to keep serving you.

Jamon
Overall rating
  • Industry: Industrial Automation
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

QuickBooks Desktop syncing for inventory and payables is smooth (when the connection works)

Reviewed on 28/01/2025

Pros

Integrates with QuickBooks for inventory and payables

Cons

Sync with QuickBooks (desktop/server) is finnicky and regularly has to be re-established

Response from Fishbowl

Thank you for your review of Fishbowl. Your words have not gone unnoticed, and we are currently working on strengthening the integration with QuickBooks. You'll see dramatic improvements soon. Thank you again.

Anthony
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good product

Reviewed on 9/12/2024

Good so far. We enjoy the customer support.

Good so far. We enjoy the customer support.

Pros

Compatibility with Quickbooks and ability to do both Inventory and accounting.

Cons

Weird connection between Parts and Product. Doesn't always correlate. Very confusing.

Response from Fishbowl

That's wonderful to hear that Fishbowl is working great for you thanks in large part to its QuickBooks integration. I'm sorry that parts and products aren't always correlating in your system. I hope that you'll be able to reach out to our Support team for help whenever an issue like that arises. They are definitely amazing at their jobs, and I'm glad that you've enjoyed working with them. You are awesome.

Praneet
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Fishbowl Review

Reviewed on 27/01/2025

Pros

Customer Support is excellent. Easy to use.

Cons

The integration with other apps like QuickBooks and ShipStation could use some improvement.

Response from Fishbowl

Thank you for your kind words. Our Customer Support team will love hearing your high praise for them. And we're grateful that you find our software easy to use. We will continue to improve our integrations and ensure they work as smoothly as possible. You are great.

Pete
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Integration

Reviewed on 31/12/2024

Great experience. I really enjoy working with our rep.

Great experience. I really enjoy working with our rep.

Pros

The platform set up
The integration set up
Customer service
I really liked our rep

Cons

Making the spreadsheet to import into an excel document

Alternatives Considered

NetSuite

Reasons for Switching to Fishbowl

Fishbowl appeared to be the most buttoned up.

Response from Fishbowl

Thank you for your glowing review of Fishbowl. We work hard to ensure you have a positive experience getting set up with our software and integrating with other solutions. Our Support team will be delighted to hear that you you had a great experience working with your rep. You are wonderful!

Samantha
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

FB Accounting review

Reviewed on 22/01/2025

It's pretty good. It's harder to correct mistakes (such as clicking too fast or on the wrong key)...

It's pretty good. It's harder to correct mistakes (such as clicking too fast or on the wrong key) and some things I wish the software was better geared towards software such as QB when it comes to Accounting related subjects.

Pros

I like that the FB system doesn't allow you to do anything unless Inventory shows the product and that you need to make the necessary adjustments to be able to move forward with an order.

Cons

I don't like that our mistakes are harder to correct.

Response from Fishbowl

Thank you for your review. You are great. If you ever problems, you can contact Fishbowl's support team, and they'll be happy to help you correct mistakes and perform other tasks.

Evelyn
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great customer service

Reviewed on 17/01/2025

We've been using Fishbowl for years and while there have been some limitations, we have found a way...

We've been using Fishbowl for years and while there have been some limitations, we have found a way to work around those issues.

Pros

Great customer service. Fast response time is appreciated. Nice being able to email sales orders and transfer orders.

Cons

Managing inventory in our sales channel has been a challenge due to the way Shopify reconciles returns/exchanges.

Response from Fishbowl

You are wonderful! Thank you for your kind review. We're so pleased to hear that you've found Fishbowl helpful all these years, and we'll continue to offer great customer service and improve our software to meet your needs.

Mirza
Overall rating
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Awesome ERP Systsem in Manufacturing Industry

Reviewed on 6/01/2025

Its a very good system especially for production.
Learning tutorial is very handy.

Its a very good system especially for production.
Learning tutorial is very handy.

Pros

Data Tables where you can make your own reports.
Feature Like in BOM where you can set the Manufacturing to Auto Create.
Support Team is very prompt to respond.

Cons

Charges for customize report.
Using data sql and utilize to make your own report feature missing.
When Updating sales orders not updating in Manufacturing module instantly.

Response from Fishbowl

Thank you for your excellent review of Fishbowl. I'm pleased to inform you that we're adding an easier way to customize reports. Fishbowl AI Insights is a new plugin that simplifies the process of generating custom reports, and it gives you access to other advanced tools. You can ask your Fishbowl account manager about it if you like.

Thank you again. We're excited to continue offering you ERP-level manufacturing features and more.

scott
Overall rating
  • Industry: Cosmetics
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing customer service

Reviewed on 19/12/2024

the customer service was amazing. There was very little wait time and the person was able to walk...

the customer service was amazing. There was very little wait time and the person was able to walk me through the process clearly. It saved me possibly hours of my own time.

Pros

customer service was the best part. very direct and clear

Cons

aren't really any cons at this point. There are a few things on fishbowl client that are not that direct. example- when adjusting the inventory, there is no option to just adjust. You have to hit the "cycle" button. It's just getting used to the lingo of the software.

Response from Fishbowl

We're so glad to hear that you have had a great start with our software! You are wonderful. A lot of our success comes from our customer service. That team is dedicated to your success, and it really shows in the results you mentioned, like quick callbacks, little wait time, and expert walkthroughs of the Fishbowl software.

Thank you for being patient as you get to know our lingo and learn how everything works. You're so patient and kind. We're excited for you to see even more positive outcomes from using our inventory management features in your business. Have a fantastic Christmas!

Jonathan
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

3PL - Great for Small Businesses

Reviewed on 15/06/2024

At first it took some time getting used to as my company used a far simpler version of FishBowl....

At first it took some time getting used to as my company used a far simpler version of FishBowl. However, after using this system, it only took a week or so to get used to the functionality. But, there’s always something new to learn as FishBowl has so many feautures that we haven’t come across. It’s a great WMS to use for smaller businesses such as ourselves.

Pros

I love having the sales order summary for end of month reports. It can be easily reviewed as the sales order numbers can be clicked and it brings you to that specific sales order to be easily reviewed.

Cons

I don’t like how the sales orders and pick reports do not show the total quantity of the units or cartons being picked. That would help greatly.

Alexandra
Overall rating
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great system that has helped our company thrive

Reviewed on 14/06/2024

Pros

We can manage all of our inventory efficiently. It is much better than the system we used to use.

Cons

It would be nice if we could void a shipment. It is also a little frustrating that we can't edit a purchase order after the product has moved, eg: been committed to a sales order. Sometimes we get invoices for freight after we receive the product, and there is no way to edit the reconciliation after the product has moved. So we're forced to go in and manually re-enter each product with the new landed cost.

Sarah
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Review for a Remolding Company

Reviewed on 21/03/2024

Pros

ease of use and fantastic customer support

Cons

better accounting visability prior to uploads and more options for FIFO, little bit touchy and tough to troubleshoot some problems without support but overall very efficient and worth the money

Mario
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Flooring Distributor using Fishbowl

Reviewed on 21/03/2024

From the start they have been upfront and honest and having played around with giving me a very...

From the start they have been upfront and honest and having played around with giving me a very high price at first and then lowering it down by 50% like other companies that I dealt with. It’s nice to have the upfront and honest conversations without failing like I’m getting a sales pitch from, a company that just wants to make the sale. Fish bowls, seals representatives. Their internal staff have been very professional from start and throughout the process so far.

Pros

All of the pertinent information that my staff can utilize to help them be better at helping our customers.

Cons

Setting up all of the information. Although they have spreadsheets that you can fill out, it still takes a little time to gather all the information to insert it into the system like any other company.

Alternatives Considered

NetSuite and CMiC

Reasons for Switching to Fishbowl

We chose fishbowl because we felt it had everything we needed, and everything was explained to us efficiently. We also had multiple Q&A’s done with fishbowl representatives that were professional and never felt like they were just trying to sell us quickly. Also, we felt very pleased with their pricing structure.
Stephen
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Fishbowl Admin

Reviewed on 12/07/2024

Difficult to get basic help and direction on setting it up correctly. Lacking in detailed informatio...

Difficult to get basic help and direction on setting it up correctly. Lacking in detailed information about how the system works.

Pros

Simple and straight forward. Easy to get data in and out of the system.

Cons

Support.
Lacking in features for manufacturing processes.

Becky
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

For CPG Manufacturing

Reviewed on 26/09/2024

Fishbowl manages inventory the same as any other system.

Fishbowl manages inventory the same as any other system.

Pros

The inventory managment, BOM costing, and it's linking to QuickBooks.

Cons

Reporting - While it comes with many reports, none are practical to use in reconciling the general ledger to the inventory totals in Fishbowl.

***The Reporting department will build a customize report but "Buyer Beware". Your request is sent to a report writer to build and send the completed file to another employee who is your only contact. You are not allowed to talk to the report writer because "they are very busy". I've learned that "they are very busy" because they assume what is needed. I requested a simple report over 4 months ago, and after multiple rewrites, the report writer still doesn't understand what is needed. Instead, they blame me for not requesting the correct information.

Alternatives Considered

NetSuite and Dynamics 365 Business Central

Reasons for Switching to Fishbowl

Fishbowl was chosen because it synced easily to QuickBooks
Christina
Overall rating
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Boxstorm to Fishbowl

Reviewed on 9/12/2024

I've only been using it for a week, and so far so good.

I've only been using it for a week, and so far so good.

Pros

The switch from BoxStorm to Fishbowl has been fairly seamless.

Cons

So far, the inventory valuation report is not able to filter by "tags" and the location.
The emailing PO option does not have a savable "standard" message.

Response from Fishbowl

I will send your concern about that limitation in the Inventory Valuation report to the developers at Fishbowl immediately so that they can work on adding that functionality. Thank you for letting us know that that's something you need. And I'll also inform them that it would be good to have a savable standard message when emailing POs. Perhaps this could help you set up a default PO email message: https://help.fishbowlinventory.com/advanced/s/article/Settings#Email_tab

You are great. Thank you for sharing your review and helping us make Fishbowl a better product to meet your needs.

George
Overall rating
  • Industry: Warehousing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Overall review of FB

Reviewed on 26/03/2024

Your senior support team like Brison are what keeps FB working at an acceptable rate.
Overall, we...

Your senior support team like Brison are what keeps FB working at an acceptable rate.
Overall, we finally see improvements in customer support.

Pros

Pricing and affordability. Extensive training not required for all employees.

Cons

Plug-ins not working. spent countless hours fixing Plug-in issues. Then we had to dish out another 6k for sellware after we already paid for the original plugins. Not a way to do business.!

Alternatives Considered

Sage 300cloud and NetSuite

Reasons for Choosing Fishbowl

We did not want to depend on inhouse staff due to constant personnel changes.

Switched From

Odoo

Reasons for Switching to Fishbowl

Price was reasonable, No extensive training required.
Kyle
Overall rating
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good ERP for a small to low medium sized company

Reviewed on 30/09/2024

There is a lot of support provided and a lot of good training videos.

There is a lot of support provided and a lot of good training videos.

Pros

Simplicity and straightforward way to manage stock and shipments. The mobile app is great.

Cons

Lack of data collection. There is only one date I can put on a Sales Order. I want to be able to put PO received date, PO request date, commit dates, etc. to help me keep track of on time delivery and know where we can improve using KPIs.

Alternatives Considered

ProShop ERP, Megaventory and Zoho Inventory

Reasons for Switching to Fishbowl

Fit the best for what we needed to start out going from Excel sheets to an actual ERP system.
Cheryl
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My review

Reviewed on 3/09/2024

overall, it's great with only a few hiccups

overall, it's great with only a few hiccups

Pros

Keeps inventory counts great. Real easy to use for the most part.

Cons

Can't back anything out if made mistake once it posts to QuickBooks.

Kimberly
Overall rating
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Food Production Fishbowl Success!

Reviewed on 21/03/2024

Pros

The ease of learning, understanding, and putting into action all the necessary options it has. We needed to use it for a variety of different areas within the plant and it has proven beneficial in every department.

Cons

The remote desktop can be frustrating at times

Mike
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Dishonest, No Integrity

Reviewed on 1/02/2024

Pros

My software implementation specialist was friendly.

Cons

I wish I would have thoroughly read these reviews before making the awful decision to give fishbowl a try. I had been in the market for this type of software for a while and had a long conversation with a fishbowl sales rep who promised me that fishbowl could do exactly what I was needing. I was hesitant, because it did not seem like this was true, but he promised me they could do a "custom build" that would address my company's specific needs. Most importantly, he assured me over and over that I could get a full refund if it turned out that the software was not a fit for my company. He promised that I would be able to go through training, implementation, and use the software for a full 30 days after the end of training to decide if it was going to work out. So I spent countless hours over the next several months in the training and implementation of the product. Throughout the training, I expressed my doubts that it would work out, but I had hopes that the "custom build" would be the solution. Training concluded, implementation began, I tried my best to make this thing work for my company, but we were approaching the money-back deadline, no custom build had been provided, and I could not see any way this software would do what I needed. So I attempted to contact my sales rep multiple times via email and phone but got no response. Miraculously, four days AFTER the deadline, I was finally able to communicate with someone who informed me that my sales rep was no longer with the company and that I had missed the deadline for a refund. So let's try that custom build now and see if that'll work. So we did, and to no one's surprise, it was still useless. I again asked for a refund at that point but was denied - "past the deadline." And all this communication was by email because they refuse to offer a phone number to actually speak with someone. So after a complete waste of $14,000 and about year of my time, I'm right back where I started, except poorer and older. I would STRONGLY advise thinking twice before entering into any relationship with fishbowl.

Feliks
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Do not use this software.

Reviewed on 17/09/2024

Awful company with awful business practices. Do not use.

Awful company with awful business practices. Do not use.

Pros

It only crashes every few days, which is an improvement over its previous versions.

Cons

They spontaneously change the terms of your contract mid term. Truly unbelievably awful business practices.

Janette
Overall rating
  • Industry: Facilities Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good stuff

Reviewed on 20/11/2024

very fluid transition. The only trouble I have is when inventory finds a SN but then when I try to...

very fluid transition. The only trouble I have is when inventory finds a SN but then when I try to quick fulfill an estimate it can't find it.

Pros

It's very intuitive and not difficult to learn

Cons

having to pick the parts/but that is also one of the things I like most.

Amber
Overall rating
  • Industry: Farming
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Gamechanger

Reviewed on 11/04/2024

Great I'm excited to see how it develops within the next year.

Great I'm excited to see how it develops within the next year.

Pros

I love how it can do so many things. There are so many different settings and options to accommodate your experience..

Cons

I do feel like training will never stop because there is so much to learn.