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1376 Reviews

- Industry: Internet
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Suitable for diverse inventories!
Reviewed on 29/04/2019
I helped a friend of mine choose this product for her company. So, basically, she told me that she...
I helped a friend of mine choose this product for her company. So, basically, she told me that she had an incredibly diverse inventory and the fields for one asset couldn't relate to that of another. There were many other problems that she was facing.
However, after implementing the use of Asset Panda, things became a lot easier. She told me that there was a bit of an initial learning curve, but she felt very content and accomplished when she realized she built everything without an expensive developer or purchasing any hardware.
Asset Panda may be expensive to implement but it is certainly worthwhile. The return on investment could easily trump your initial investment in no time.
Sadly, for me, this software cannot be applied to my work environment or in any of my private side businesses. But if there ever is a need for it, I wouldn't think twice about using it. And judging by the feedback I got after referring it once, I am 10 times more likely to do it again!
Pros
1) User Interface: Asset Panda is fairly simple to use and can integrate well with almost any environment - no matter how complex it is.
2) Mobile App: The great thing about Asset Panda is that it has a mobile app that you can use. The app makes it possible to scan barcodes, search for assets and even update them, if necessary, while you're on the move.
3) Audit Feature: Asset Panda has an Audit Feature that enables you to go in-depth and check out the timeline of what people did with their assets.
4) Budget Friendly: Asset Panda is like a turn-key inventory solution that allows you to design and build according to your own requirements, based on your environment. The best part is that you don't need to hire any developer. You even don't need to waste time on purchasing expensive licenses or hardware.
5) Cloud-Based: All data is saved on the cloud and can be accessed from anywhere and at anytime with your credentials.
Cons
1) Sessions Time-Out: Okay, in my opinion, the most annoying part about Asset Panda is that its' session timeouts are way too fast. If the time-out setting on the website could be increased, that would be amazing!
2) Barcode Scanner: I feel that the bar code scanner on mobile devices can be improved a bit.
Response from Asset Panda
Hi Shayne, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. The detail you go into in your review is very helpful to us and we think other people interested in learning more about our platform. The time-out issue is being addressed soon. This is a little overly aggressive security feature that we now know how to adjust for a better overall experience.
You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Industry: Research
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Refreshingly easy to implement and use
Reviewed on 9/10/2019
We are very impressed. Asset Panda has made a once painful annual audit of materials much less...
We are very impressed. Asset Panda has made a once painful annual audit of materials much less painful and much easier to resolve. The development team is amazing and will work with you to set up your installation to match your needs. And, customer care after the fact is great! They have regular check ins and are very responsive to any difficulties you may have.
Pros
Ease of use! I am working with a team that has different levels of technical capabilities and have had no issues with training these users.
Cons
The app is a little wonky to use. It is not quite as intuitive as the web-based software.
Alternatives Considered
AssetCloudReasons for Choosing Asset Panda
Tracking and accountability were a nightmare in our old spreadsheet. The yearly audit became my responsibility and I knew we could not carry on as we had been, especially with greater requirements from our contract sponsors. Asset Panda provided ease of use as well as greater accountability.Switched From
Microsoft ExcelReasons for Switching to Asset Panda
While the other systems work well for other organizations, they weren't customizable or flexible enough to meet our needs. Also, the price point allowed us, as a smaller company, to jump forward in how we account for our assets.Response from Asset Panda
Hi Emily, we appreciate you writing a review on the Asset Panda platform. We are always looking for ways to innovate so any comments you have on how we can improve are appreciated. If you need help please check out our knowledge base or contact our World Class Client Success team.
Thank you for the opportunity to serve you.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
You pay for what you get.
Reviewed on 23/03/2018
There has been no benefit to this software whatsoever. Its confusing to set up, use, and train...
There has been no benefit to this software whatsoever. Its confusing to set up, use, and train people on. The training I received was minimal at best and mainly had to teach myself the software.
Pros
Software is cheap, They have a mobile app. (kinda confusing to navigate), they have a webpage (kinda confusing to navigate as well). You at the very least get to speak to someone in the US versus a overseas call center.... But the support people only speak in jargon and hardly ever get to root of the problem.
Cons
Confusing web page to navigate. Support and Implementation team are a nightmare to deal with. They don't really breakdown or explain to you the issues in simple terms they just rush you off the phone and "fix the problem". Only training you will receive is from support from Texas via telephone who also cannot explain things in a proper manor. The explanations they do give are full or jargon and leave you more confused than before. I HATE this software! Its cheap but I guess you get what you pay for.
Response from Asset Panda
It is hard to respond when we don't know who is on the other end. Occassionaly, we will get a competitor or former employee write something like this. In the off chance this is a client we would love to know who you are so we can review your account. We take great pride in providing World Class Support and configuration services. This review is not an accurate account of how seriously we take implementation, support and configuration.
Have a wonderful day!
- Industry: Libraries
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the most User Friendly applications around.
Reviewed on 24/07/2019
The best word for me to describe our Asset Panda experience is Easy. From setup to support I have...
The best word for me to describe our Asset Panda experience is Easy. From setup to support I have found the everyone in the company to be very helpful, knowledgeable and responsive.
Pros
I love the ease of use. It is very user friendly. If I have any questions, the chat feature is a wonderful way to get help.
Cons
The only problems I have had is my own lack of knowledge. But a quick chat session later and all is well.
Reasons for Choosing Asset Panda
TrackIt had been the example of exemplary customer service and a wonderful product. The company had been purchased by BMC and it all went downhill. The biggest issue was after updating the software to solve a problem, my database became unstable and was losing integrity. I lost an incredible amount of data. Customer service became horrible. It was outsourced and I found the technicians to be accusatory and sexist. After I caught the customer service manager in a blatant lie, I knew it was time to move on.Reasons for Switching to Asset Panda
We decided Asset Panda was the best fit for many reasons. The mobile app was very important. We wanted to move to the cloud. The ability to import my data easily though a CSV file was a major bonus. US based customer service was extremely important to me as well. While Asset Panda was not the lowest price, it did seem to be the best value.Response from Asset Panda
Hi Kerri, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification, etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Save some time and money and get this software
Reviewed on 11/06/2019
I've got a lot of devices across the world , this product helps me track what i have as well as...
I've got a lot of devices across the world , this product helps me track what i have as well as where it is located and what is on the devices.
Pros
Price point, ease of use as well as training and functionality. AssetPanda saved me and my team time and money from looking at other asset management software as well as creating our own software internally. We needed a piece of software that could easily track where our assets are and log details as well as check out/in. All this is a simple user interface and at a low price point. AssetPanda does the trick
Cons
The things i liked the least I was able to talk to their customer support and eventually they provided a solution for it. So right now I dont have anything to high on the list except maybe have some integrations with Single sign on. or more user management.
Response from Asset Panda
Hi Lloyd, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
New to Asset Panda
Reviewed on 30/05/2019
The Rep was Implementation Specialist and was really great to work with. She was very knowledgeable...
The Rep was Implementation Specialist and was really great to work with. She was very knowledgeable about the product and was easy to get along with and worked through all of our questions with us.
Pros
This product works well for our medium sized company. We just started using Asset Panda and so far have found it to be very user friendly. We are currently using it for internal equipment and find it easy to use and navigate. The configurations are relatively easy to use once you know where everything is.
The customer service has been outstanding so far. The rep was great to work with.
Cons
The app seems to run a little slow and is sometimes a little more difficult to navigate through the different pages and assets. The only other thing is that it times out after 15 mins and you have to sign in very frequently
Reasons for Switching to Asset Panda
Asset Panda seemed to fit our needs better than the other 2 products. We are able to tailor this one to what we need and we found that it's easier to use.Response from Asset Panda
Hi Michelle, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. We are addressing some of the speed issues some clients have experienced. Several
Improvements are all ready implemented with a more on the way. You can change the time the system is set to log you out in the configuration section of the admin panel. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Industry: Logistics & Supply Chain
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A well Pleased and satisfied Asset Panda Partner
Reviewed on 30/08/2019
Our experience has been and still is an excellent professional and value-added experience.
Our experience has been and still is an excellent professional and value-added experience.
Pros
The software provides great structure and capabilities for our business needs and use case. It provides our organization with a platform to support our global asset management strategy, asset tracking, asset operability status, asset location, asset failure reporting and communication, and multiple performance tracking reporting capabilities. This platform's customizability coupled with the knowledgeable Asset Panda staff has been extremely beneficial, instrumental, and a key aspect to continuous improvement within our organization.
Cons
Great software at a great price with flexibility.
Response from Asset Panda
Hi Paul, we appreciate you writing a review on the Asset Panda platform. We love how you are using the platform to solve a variety of business issues. We think the combination of configurability along with World Class support is a winning combination.
We appreciate the opportunity to work with you. Thank you:)
- Industry: Higher Education
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Product, Support, and Implementation!!!
Reviewed on 22/01/2020
I was tasked to consolidate the assets of a department within the University of Pennsylvania. Out...
I was tasked to consolidate the assets of a department within the University of Pennsylvania. Out of the ~15 products that I initially was considering, Asset Panda stood out right away. The support team was very quick to respond and created a trial account for me. Everyone was also very patient with me while I was testing and demonstrating for my stakeholders. I will be evaluating more departments for asset management and Asset Panda will be the first product that I present.
Pros
I was really impressed with how easy it is to import data into the software. I was also very satisfied with how granular the settings and features are. It allows us to customize exactly what we were looking for in an asset management solution.
Cons
The settings are so granular that it does have a learning curve. BUT the support, training and knowledge base already available does counter act this. Searching for a solution to any requirements should be simple.
Alternatives Considered
Asset Essentials, Freshservice, SysAid, Lansweeper, eMaint CMMS and Track-It!Reasons for Switching to Asset Panda
My overall experience was extremely fulfilling. Every requirement that I identified was met by the software. The support team was very attentive compared with other companies. I was also getting a feeling that the team believed in their own product. They really stand out in the vast amount of options that are available for asset management.Response from Asset Panda
Hi Christopher, we appreciate your writing a review on the Asset Panda platform. We love that you are using the full suite of features to get the exact workflow that fits your requirements. If anything comes up that we can help you with please refer to our knowledge base or contact our World Class client success team.
Thank you for the opportunity to serve you.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Asset Panda Review
Reviewed on 31/07/2019
Overall the customer support (Account Manager and Sales Rep) was excellent. Overall experience with...
Overall the customer support (Account Manager and Sales Rep) was excellent. Overall experience with the software was good - especially if you're just using the AP interface. Only thing that was difficult was using AP as our "backend" asset management tool / integrating with our own DB.
Pros
Very flexible / ability to add and change fields at any moment. Can customize to any business needs.
Cons
The tech seems a little outdated especially with API integrations - a lot of new Saas companies can easily create webhooks and Asset Panda does not have that feature. Was a bit frustrating / ended up being a big issue when trying to integrate with our DB.
Alternatives Considered
AssetCloudReasons for Switching to Asset Panda
Honestly the technology was the best among the 3 - however I still think AP needs to improve a bit on the API integrations / webhooks.Response from Asset Panda
Hi Eric, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification, etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Industry: Entertainment
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Panda Power!
Reviewed on 11/11/2019
Equipment repairs & upkeep logs, operational statuses on-demand - NOTES in the field
Equipment repairs & upkeep logs, operational statuses on-demand - NOTES in the field
Pros
Convenence, Easy to use, LOTS of information can be added
Cons
Sometimes its a bit slow, and very dependant on network connections.
Response from Asset Panda
Hi Jonathan, we appreciate your writing a review on the Asset Panda platform. The speed of your connection does dictate the speed of the application. As part of our product road map, we are working on the ability to work without a connection. Be on the lookout for lots of innovative upgrades in the coming year. We are expanding our capabilities and resources with 24/7 development. If anything comes up we can help with our knowledge base is extensive and our World-Class client success team is available.
Thank you for the opportunity to serve you.
- Industry: Education Management
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Versatile Asset Management System
Reviewed on 2/05/2022
Overall experience with this software has been wonderful. I know we don't use all the features we...
Overall experience with this software has been wonderful. I know we don't use all the features we could from this platform so I know there is room to grow with it as well.
Pros
We have found a few very impactful features of this software. First, the flexibility of customization. When we realize we need to track some new data point or change how we deploy equipment, we can do so on the fly. Second, the mobile app. Having a optimized mobile app that our techs can access on their phone instead of getting out their laptop to log into a site is immensely helpful. Third, "automated" changes that can be done by using the "Actions" feature. I can have a couple quick input points and at the touch of a "save" button, numerous fields and data points can be updated. This is so efficient rather than changing these fields manually
Cons
A couple things that would be nice to have changed.... We have found the need to have a field that can be added to rather than only over-written during an "Action". Basically a running history of input points (Ex. every user that has been assigned to a device). Running a history report isn't always convenient and applicable to all potential users.
Also while chat support is great when you need help, but I'd really like someone to speak with directly sometimes. Conveying your issue over chat is sometimes very clunky and time consuming.
Response from Asset Panda
Hi Chris, we appreciate you writing a review on the Asset Panda platform. We are sending your comments to our product team for review.
Thank you for the opportunity to serve you.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Product does what it is supposed to -- and we especially make use of the mobile application...
Reviewed on 28/11/2017
1) Gone are Move-Add-Change (MAC) forms that technicians would lackadaisically fill out (and if...
1) Gone are Move-Add-Change (MAC) forms that technicians would lackadaisically fill out (and if they did the penmanship turned the whole process into guesswork any way)
2) Asset repository can be updated instantaneously with a few taps on the SmartPhone
3) A decent attempt to impose some standardization
4) Reporting is only limited based on the type of data enter
5) Saves time
Pros
Definitely barcode scanning with the mobile application; the software could not be easier to learn and use. Audit feature is really nice so the history of seeing how people screwed up what they did with an asset is right there. Nice repository for contract and warranty information.
Cons
Sometimes app barcode will scan successfully but item will show up as not in AP, but when you do a text search of the code you just scanned it will display. Software does not prevent people from entering information incorrectly or uniformly ("garbage in, garbage out"), but that is a personnel issue. As mentioned in the "Pros" piece, the software itself is remarkably easy to learn and use and takes little time if engaged with the process properly for moves/changes. Software does not seem to have a depreciation component for automatically calculating inventory values from year to year (helpful for finance divisions). Not sure what the calendar feature would be used for, but that's not so much a "con" as it is more of a Scooby Doo "RHUH?" question.
Response from Asset Panda
Hi Lee, we appreciate you writing a review on the Asset Panda platform. We are going to look into the barcode scanning comment. We have not had that comment prior and wonder if it might be isolated to your settings. One of our customer success team members will reach out to you. If anything else comes up we can help you with please let us know.
Thank you for the opportunity to work with you.
- Industry: Marketing & Advertising
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So many uses!
Reviewed on 13/09/2018
GDPR compliance has been made easier with the system being rolled out to everyone we can use it as...
GDPR compliance has been made easier with the system being rolled out to everyone we can use it as an image store with added contracts that people sign to allow us to use those images. its great.
The overall experience is a good one, its helped me further my career in the field and has got my name on the map and thats partly down to this system and its capibility
Pros
Once you learn the configuration of the system you can use it for so many things. It can replace electronic signing for assets or compliance... if there is a change in your asset management process its very easy to map in your mind what you would need to change on the system and what links will be affected. I cant say in my years of dealing with asset management that I have seenanything better or easier to use.
The Mobile App is an absolute life saver. If your resource is stretched like mine, with the right processes in place you can mould the system to allow employee's to manage their own assets and take responsibility themselves which is a powerful thing.
Cons
Some great features like Gallary or audits are not quite as customisable as I would like.. minor but can sometimes be a pain considering my first point
Response from Asset Panda
Hi Adam, we appreciate your writing a review on the Asset Panda platform. Your review really hits at the core of what we hope our clients experience. The idea that you can configure the platform to solve a large number of business problems is what we are going for! Allowing the users to take responsibility is also at the core of how we help the world work smarter. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat.
Thank you for the opportunity to serve you.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Asset Panda is an exceptional tool for our company!
Reviewed on 20/06/2018
Asset management that keeps our operations streamlined and saves us money.
Asset management that keeps our operations streamlined and saves us money.
Pros
Excellent design, capability, and flexibility! After vetting many other vendors, Asset Panda far surpasses its competition. Its configuration flexibility, included features, and user interface are unmatched by all. Asset Panda makes it easy to configure a setup that aligns with your company's workflow and processes allowing you to create a powerful configurations that go beyond basic asset tracking giving you the tools you need to succeed. It includes many valuable features at no additional cost where competitors want to charge significant amounts for over their base product. Want to scan assets in and out with your smartphone? Asset Panda has you covered. Their competitors want to know how many users will you have, how many devices do you need, etc, all to charge you just to have the functionality whether you use it or not. Lastly, the user interface is excellent and highly configurable so that you can configure your setup to best meet your needs and the needs of end users not be stuck paying for a system that you need to adapt your business to to make it work.
Cons
The only con of Asset Panda is that some may find it lacks intuitiveness. When setting up advanced configurations, a good understanding of how things are linked and how certain fields behave and/or react to changes is required to ensure you achieve your desired result. However, do not let that be a deterrent as Asset Panda will handle the initial implementation of your configuration, and should you want to make changes in the future and may not be sure how or are not comfortable making them yourself, Asset Panda is a quick click or call away to help.
Response from Asset Panda
Hi Patrick, we appreciate you taking the time to write a review on the Asset Panda platform. We love the description you give on our platform. It is an awesome summary of what we set out to provide for our clients. If anything comes up we can help you with please reach out to our World Class Client Success team.
Thank you for the opportunity to serve you.
- Industry: Transportation/Trucking/Railroad
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
IT Asset Management
Reviewed on 29/11/2018
Our company has over 60 offices spread throughout the country, and before Asset Panda, we had no...
Our company has over 60 offices spread throughout the country, and before Asset Panda, we had no easy way to see where our equipment was assigned. We had to go through several different applications to see what assets even an individual employee had. Now, we can quickly see all equipment at an entire location. Asset Panda has greatly improved device accountability as well as equipment life cycle planning.
Pros
Asset Panda is easy to use with an intuitive interface and customizable asset fields. The ability to import existing asset lists and scan in new assets is a huge time saver. Even manually entering new asset records is easy since Asset Panda has the ability to copy and then modify existing records, saving me from entering the same fields over and over, such as model numbers. If I do have trouble or questions, Asset Panda support is always prompt and friendly.
Cons
It can be slow to pull asset information at times. Reports are also slow to generate. It normally takes 30 minutes to an hour for me to receive requested reports, and sometimes I need faster access to that data.
Response from Asset Panda
Hi Vanessa, we appreciate you writing a review on the Asset Panda platform. We have made significant changes to our reporting module. You will see significantly faster response times in the very soon. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat.
Thank you for the opportunity to serve you.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Asset Panda and our experinces thus far.
Reviewed on 21/06/2019
We can't speak highly enough of Asset Panda and their team. We have become quite busy, quite...
We can't speak highly enough of Asset Panda and their team. We have become quite busy, quite quickly and the team are always chasing us to see how we are going and asking us for the details as to how we need the build to change. Brilliant customer service and brilliant technical minds!
Pros
Our company has really benefited from selecting this software for our start up.
Everything can be built to your needs and some of our needs have been a little difficult. But our Implementation specialist and our Customer Success Manager have been incredible.
If you're reading this and are thinking about using Asset Panda, you really should. And on that note, you should REALLY ask for both of them to be the people that look after your account. There is some inside information for you.
Cons
We haven't really come across anything that has troubled us so far. Even being an Australian company and meeting with the team hasn't proven to be a problem, as we find a morning and a matching evening to have our discussions with the build team. They are always willing to help. This really shouldn't be in the "like least" section. But i guess it's something that might concern those of you that are outside the US, like we are.
Response from Asset Panda
Hi Ryan, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. Your review made or day. We think Andi and Tabi are awesome!!
You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Industry: Printing
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Short review
Reviewed on 19/06/2019
Great
Great
Pros
The customization abilities of the software in general - also love being able to export and import assets via Excel spreadsheets
Cons
Some items can be tricky to find when you are trying to add, edit or remove certain things throughout the software.
Alternatives Considered
BlackLineReasons for Choosing Asset Panda
Archaic softwareSwitched From
SherpaDeskReasons for Switching to Asset Panda
PreferenceResponse from Asset Panda
Hi Johnathan, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Industry: Wireless
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Asset Panda
Reviewed on 9/01/2019
I had the pleasure of working with the implementation of Panda for the company. Customer support...
I had the pleasure of working with the implementation of Panda for the company. Customer support has been more than helpful in every aspect of her responsibilities. Since the company I work with has never had an inventory management system this whole process is going to be a culture shock to them. simple processes that were poorly practiced are now replaced with the proper procedures to track and trace all assets. Support team's energy and enthusiastic approach to implementing this to my team was great. the thought did cross my mind that if I were to get a mundane implementation rep that it would make the employees think that this was another boring system that some young guy with a degree is trying to make an old dog do new tricks with...kind of a deal. There approach to implementation of the software was great. This also speaks volumes for her management to put her in a position that fits both her character and her work ethic. I give support team my highest recommendation for promotion. As a leader I would put her in a position where thry can emulate their personality throughout the company. thank you again for everything . Good luck and stay in touch.
Pros
I have used this software in the past. Its been a few years, but to see how much the company has put into the program since then, and is a direct reflection of how the company as a whole operates. I am extremely excited to see what's to come.
Cons
there is nothing that I can honestly say bad about the program or the Panda team.
Response from Asset Panda
Eric, we appreciate you writing a review on the Asset Panda platform. We strive to give World Class Customer service. Your review made our day.
Thank you for the opportunity to serve you.
- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Asset Panda facilitates your virtual life.
Reviewed on 14/05/2019
It was incredibly robust as if I had built the database myself, and quickly for a cloud solution....
It was incredibly robust as if I had built the database myself, and quickly for a cloud solution. Now I do not need to spend an unimaginable amount of time in creating a LAMP solution from scratch, or pay someone to do it for us, and all that without the hardware worrying either. It is a costly solution, but it will guarantee a valuable ROI that you can create a solution as powerful as the one you have and also get the necessary applications.
Pros
I like it because it is a powerful platform for tracking applications in the cloud and mobile that helps you work more intelligently. You also control your basic database schema from the beginning, after implementing the use of Asset Panda, the things became much easier and the user interfaces are used and can be integrated well in almost any environment, no matter how complex it is.
Cons
Well I have a criterion under my opinion I think the barcode scanner on mobile devices can be improved a little more likewise If you could increase the waiting time on the website, it would be something incredible.
Response from Asset Panda
Hi Leonardo, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. We are in the process of updating the Ui for all apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Industry: Law Practice
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
AP Review - Reinhart Law
Reviewed on 1/05/2019
Asset Panda has helped automate our loaner hardware process. We went from using a basic Smartsheet...
Asset Panda has helped automate our loaner hardware process. We went from using a basic Smartsheet spreadsheet, to having a full check-out process using Asset Panda. Our customers now get check out receipts, reminders to return devices, and return receipts using AP.
It makes our jobs easier, and saves attorney time.
Pros
The ease of use and simplicity. The mobile app saves valuable time.
Cons
The Zendesk integration is very basic. I would like the option to set a default field inside of the plugin, instead of only using the Zendesk primary default when listing assets. Our primary default is asset tags in Zendesk, so we only see serial numbers in the Zendesk plugin. This is not helpful when looking for specific assets by name.
I would also like some type of ticket attachment feature. I want to list hardware issues inside of our notes field, but automating this somehow would be very helpful.
Response from Asset Panda
Hi Jeffrey, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. We are sending your comments about the ZenDesk integration to our Product Team for review. Also, keep in mind you can configure your Asset Panda account to handle most Help Desk items centered around your assets.
You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Unique use of AssetPanda
Reviewed on 26/07/2021
Pros
We like the flexibility to cater the software to our needs. We're using it in our Game Room for equipment check out and our Food Pantry to track the number allowed visits per individual and to make sure they're taking the correct number of allotted items per food category.
Cons
Because this was a unique use of their software, there were some struggles, but in the end, it's working for how our areas need to function.
Response from Asset Panda
Hi Brian, we appreciate your writing a review on the Asset Panda platform. We designed flexibility into the system so you could accomplish your unique business tasks. We love that you are powering your unique use case with Asset Panda.
Thank you for the opportunity to serve you.
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Asset Management Tool
Reviewed on 13/04/2022
Overall, it has been a great initial year with the subscription and we are signing up for a longer...
Overall, it has been a great initial year with the subscription and we are signing up for a longer term commitment. It continues to grow as a tool for our company and have been pleasantly surprised at the capabilities and support Asset Panda has exhibited.
Pros
Being a small/mid-sized business we have struggled to keep track of fixed assets along with operational assets. We have been unable to accumulate data and with Asset Panda's help it provided an affordable platform to begin transitioning to a more modernized and sophisticated way of management. Having an unlimited number of users was one of the key factors along with an effective application that could be leveraged on mobile devices. We continue to identify more ways to leverage this platform and feel like we get a lot of value for what we pay. The support team and onboarding group was and is very impressive and always get prompt and timely responses to help resolve a situation or question.
Cons
There can be some short comings on the reporting and wish it had a little more sophistication in the fixed asset accounting aspect but that is something we have been able to work around. No major complaints except we sometimes run across some configuration limitations but overall the framework is flexible for any and all industries that you can usually manage it and work around to a resolution.
Response from Asset Panda
Hi David, we appreciate you writing a review on the Asset Panda platform.
Thank you for the opportunity to serve you.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Overall Great
Reviewed on 6/03/2019
Asset Panda has saved the back and forth between office and shop workers. The shop workers come in...
Asset Panda has saved the back and forth between office and shop workers. The shop workers come in and log in, they are able to start their day quickly, without assistance.
Pros
From the beginning the tech team has worked to satisfy all our needs. Any issues or concerns we have are addressed immediately. Office and shop staff find it very easy to use. The mobile app allows us to access things when we are not in the office. The software saves time and makes our company more efficient.
Cons
Being an internet based software, sometimes we find our content does not save properly
Response from Asset Panda
Hi Kiearra, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You should not have any issues saving content to the site unless you are not connected to the internet when you try to save. If this happens again please reach out to our support team.
You can utilize our platform to handle a range of business issues including asset tracking, help desk, purchase order management, vendor management, facilities management, time and attendance, employee certification etc...
If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Industry: Government Administration
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Product
Reviewed on 23/07/2019
Overall, I love the software. My whole team really likes it and we use it every day.
Overall, I love the software. My whole team really likes it and we use it every day.
Pros
I would say my favorite thing about AssetPanda is that you can have an unlimited amount of users. I also like how customizable the software is and how easy it is to use for inventory and tracking item locations.
Cons
I do not like that you have to constantly sign in, even when selecting "Remember me". I also wish the reports were just a little bit easier to customize.
Alternatives Considered
InventoryCloudResponse from Asset Panda
Hi Melissa, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can set your own security logout times from the admin portal. We are updating our reports as a major project now. Be on the lookout for new updates soon. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification, etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very configurable and the phone is great too
Reviewed on 5/04/2019
Customer service is great and we really like the product. We will be renewing for another year.
Customer service is great and we really like the product. We will be renewing for another year.
Pros
I like the ability to define our own custom fields. There are many field types and can link the field to other parts of the system. A basic example is can have a list of Locations and then that can be a drop-down on another form.
Cons
I wish the main asset number could auto-increment based on the type of equipment. For example, for laptops and desktops, we use a different numbering scheme so I'd like auto-increment rules based on the type of equipment.
Response from Asset Panda
Hello, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps.
We agree with the auto increment feature request you mention. We have scoped the feature and have it on our development schedule. The functionality is called conditional fields that will allow you to do this and a wide variety of other use cases we thinking you will find very helpful. Be on the lookout for this by the end of the 2nd quarter.
You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.