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902 Reviews

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best by far overall for small biz e-commerce
Reviewed on 23/06/2023
Our experience and mine overall are great. There are hundreds of third-party integrations running...
Our experience and mine overall are great. There are hundreds of third-party integrations running efferently along with this platform, which makes managing an e-commerce very simple out of the box. It is easy to add many products variations, different kind of inventories, pricing features, and so other.
Pros
FreeEasy to use, understand, install and manage. Very customizable since runs on WordPress
Cons
It supposedly might find hard to work along with thousands of items and tremendously visited websites. We haven't faced many issues so far.
Reasons for Switching to WooCommerce
No way any of those competitors might race WooCommerce at any level other than supper stores, and I keep some doubts WooCommerce get difficulties at large scale as many people claim. In first place, it is the only completely free alternative of the market working along with WordPress, which provides a lot of customization power with ease. Additionally, there are several payment gateways providers, and you can decide your best rate other than getting tied by a particular fee in platforms such as Wix or Shopify. And talking about Magento, WordPress happens to be more user-friendly either for developers or Search Engines.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best choice for ecommerce!
Reviewed on 26/03/2023
overall it is very good.
overall it is very good.
Pros
Woocommerce can manage intermediate & large websites, which is something i liked very much, also the basic version of it is Free.
Cons
too many extensions i have to install, some of them are very expensive and leads to website slow speed
Alternatives Considered
ShopifyReasons for Switching to WooCommerce
Shopify wasn't the best choice for me, I want to build a website that i can have the full access on it, also i'm using it for tour booking! which is something i didn't find in shopify when i was taking a decision.- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
You can sell various products easily whether they are physical products or digital products
Reviewed on 29/10/2023
A very good experience and I did not face any problems
A very good experience and I did not face any problems
Pros
It has a simple and easy to use interface which makes it easy to build and manage my online store
Cons
Getting technical support is a bit challenging especially if you have a specific problem that requires technical assistance

- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Good and bad experiences with Woocommerce.
Reviewed on 7/10/2022
It’s been ok and got us to where we need to be. We are thinking of switching away in the future...
It’s been ok and got us to where we need to be. We are thinking of switching away in the future mainly due to inventory management not being great, and very time consuming.
Pros
It’s easy to set up, simple to customise layout and overall look of the website. Very inexpensive compared to the majority of competition.
Cons
Slow and sluggish at times. A long and drawn out process to add new products with multiple sizes. No matter how high our security is, we have still been hacked twice.
Alternatives Considered
ShopifyReasons for Choosing WooCommerce
More features with woocommerceSwitched From
ekmPowershopReasons for Switching to WooCommerce
Price- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A very good option with no coding setup
Reviewed on 7/09/2023
Me and my clients and my developer are very happy and familiar with woocommerce, so we are really...
Me and my clients and my developer are very happy and familiar with woocommerce, so we are really happy to suggest this solution as the opportunity arises.
Pros
I like that anyone can setup easily his online store thanks to Woocommerce. Already in its standard installation is comprehensive of everything an e-shop needs to be ready.
Cons
Some interesting features are paid features from the official woocommerce channels. So, to be really competitive with other e-shop platform, woocommerce needs a certain number of third party plugins.
Alternatives Considered
PrestaShopReasons for Switching to WooCommerce
Is an integration to a website or blog system, so i thought it was more dynamic than a solution stricly made for selling online. Marketing for online selling works with blogs nowadays.- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
WooCommerce is brilliant for MultiPurpose sites
Reviewed on 28/09/2023
Woo Commerce has allowed us to push our sales to online, it provides somewhere easy for us to send...
Woo Commerce has allowed us to push our sales to online, it provides somewhere easy for us to send our existing customers to look up what we have in stock, and possibly open us up for sales from outside the area.
Pros
The built in inventory management and easy of use for those familiar with wordpress is brilliant. The fact that you can upgrade and existing business site to add the functionality later on is brilliant.
Cons
Shipping in our country (NZ) costs a lot to get set up properly with plugins. If you are happy setting up shipping classes and then sometimes loosing out when people buy more than what you can ship for their size box, then its fine.
Reasons for Switching to WooCommerce
As we already had an exsisting WordPress website it made the transition way easier.
- Industry: Public Relations & Communications
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great but it may get expensive
Reviewed on 18/01/2023
I like it very much, but every time a client needs a different function there is an add-on to pay....
I like it very much, but every time a client needs a different function there is an add-on to pay. It would be better to have like an agency full-addon licence.
Pros
You get one of the best e-commerce platform basically for free to install in your own wordpress website in a breeze.
Cons
But there are tons of addons and plugins that make it very complex to do less basic stuff and may cost you a lot.
Alternatives Considered
EtsyMarketingToolReasons for Choosing WooCommerce
because the client needed more power and controlSwitched From
ShopifyReasons for Switching to WooCommerce
because it gave us almost total control over the system.- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
WooCommerce is Amazing
Reviewed on 27/11/2023
Overall, my experience with using the WooCommerce software; has been great. My company daily...
Overall, my experience with using the WooCommerce software; has been great. My company daily operations have become more efficient.
Pros
I like every aspect of the WooCommerce software. Using this software has made; daily operations easier.
Cons
I don’t like anything least about using the, WooCommerce software.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Woocommerce one step solution for wordpress ecommerce setup.
Reviewed on 30/10/2023
It has made my work really easy by providing with the customizable feature to set online business...
It has made my work really easy by providing with the customizable feature to set online business sites and its third party integrations are also very helpful.
Pros
Its ease of use is the most important factor. It also makes SEO easy to optimize products.
Cons
It can be only used with wordpress and it is the feature i would love to use in other platforms too.

- Industry: Financial Services
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good for Inventory Management
Reviewed on 11/10/2023
Pros
WooCommerce offers great flexibility and customization options, making it an ideal choice for small businesses
Cons
However, some of WooCommerce's plugins and features can add extra costs and require development, which can increase the budget
- Industry: Consumer Electronics
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Great e-commerce tool --- unfortunately it is on Wordpress
Reviewed on 18/05/2022
I have several Woocommerce stores and deal with many others that are owned and run by other people....
I have several Woocommerce stores and deal with many others that are owned and run by other people. I have good experiences with it, it is a high-quality product and even if it is not perfect, it is light-years ahead of many competitors.
Pros
It is free but still offers all necessary functionalities to start and run an online store. It is easy to use and there are a lot of extra functionalities available, some paid, some free.
Cons
The biggest dislike I have is that it runs on WordPress. It is very unfortunate, but we must live with it. Another dislike is that some of the 3rd party functionalities are very expensive compared to what they offer. The pricing is the same for a tiny new store and a well-established big online giant. I would rather see some other kind of pricing models for some of the plugins, but...
Reasons for Choosing WooCommerce
i still have J2Store-based stores too, but that software is not developing fast enough, unfortunately. Maybe new version comes soon. Magento is a relic, and I will try to stay away from it after few mistakes in the past.Reasons for Switching to WooCommerce
Shopify has a lot of hype around it, but when you start using it you will find out its shortcomings - which there are many. For example, try creating discount campaigns while offering individual coupons and see how well that goes. They have promised to fix the basics for years, but I lost hope waiting. Wix and Squarespace might be easy options for non-techies, but have serious limitations if you want to do more customized stores. Plus, with all of these three software, you are married to their service and servers, and there is no way out. Woocommerce store is built and you can move it somewhere else if you want, you can close it for a year and open it again if you want. It is yours. Wix, Squarespace and Shopify stores are not.- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
One of the Best E-commerce Solutions
Reviewed on 7/10/2022
WooCommerce has a lot of pros and cons. As soon as the plugin is installed, setting up an e-commerce...
WooCommerce has a lot of pros and cons. As soon as the plugin is installed, setting up an e-commerce store is a breeze. It is almost free (except hosting) and fast to set up a decent looking e-commerce website. However, the WordPress admin interface can become very messy and cumbersome when more plugins are being added to spruce up the website. Some of the plugins would appear inside WooCommerce while others outside, making maintenance tedious and confusing for beginners. Furthermore, many plugins needed for basic functions (eg. Google feed, SEO) required paid subscriptions. Many needed third party plugins can conflict with each other, hence bringing down the performance of WooCommerce and the overall website.
Pros
- Easy to use
- Free (no fees)
- Great catalog system
- Great shopping cart
- Great customization based on needs
- Compatible with most popular plugins
Cons
- Can be confusing for beginners to have to use WooCommerce together with WordPress, such as in building a product menu which is not built automatically as with other platforms (eg. Shopify)
- Can slow down a website because WooCommerce is itself a plugin
- Online product editing can be slow and tedious
- No in-built SEO without using another plugin
- Poor Google Core Web Vitals for mobile which is essential for good search page result ranking
- The search bar is a pain to use
- Industry: Airlines/Aviation
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Maybe this is the best friend of those who are busy with shopin!
Reviewed on 2/02/2023
It helps me to sell my products. Fill my store with Dropshiping plugins and publish my products on...
It helps me to sell my products. Fill my store with Dropshiping plugins and publish my products on a beautiful looking and very funky site!
Pros
The use of the application is better in every form, whether the user interface is very easy to use. You can make this store even better with many add-ons to a variety of products. The application supports the installation of payment systems in all countries and more. plugins work in harmony with SEO plugins. Plugins are also available for you to receive payments with crypto currency. In short, this is the best and most useful application you need. Other than that, it is a lie. is a plugin.
Cons
Its bad sides are the problem that it is not supported in many countries, woo. Another problem is that it needs other plugins for correct SEO.
Alternatives Considered
ShopifyReasons for Choosing WooCommerce
Because many features are not free to access and most of its accessories are free.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best e-commerce option by mixed feelings
Reviewed on 29/04/2021
I use WooCommerce daily for multiple clients' websites. My clients are happy with their e-commerce...
I use WooCommerce daily for multiple clients' websites. My clients are happy with their e-commerce functionality and I rarely encounter issues from the webmaster side of things. You have the option to customize it to the extreme, or if your selling needs are basic, you can setup an e-commerce site quickly and very easily.
Pros
First, it's free. That's not entirely true though because anything additional you want to add will likely cost money; most add-ons are $79. Still even if you get two add-ons, $160 a year is a drop in the bucket compared to most other e-commerce.
The MAIN reason I use and recommend Woo is it's compatibility. Because it's so widely used, it can integrate with anything and everything. Every bank has a payment gateway that connects to WooCommerce (via plugin - sometimes free, sometimes $79).
It's relatively user-friendly. When you get into the settings though, there are tabs across the top, but then there are little tiny links within the tabs sometimes that aren't easily spotted.
Cons
Sometimes it feels like a monopoly - like you use WooCommerce or Shopify and the later of the two is dreadful.
The WordPress community is incredibly helpful, but you have to know where to go to ask for help.
Alternatives Considered
SquarespaceReasons for Switching to WooCommerce
The ability to customize WooCommerce is so much greater than any of the DIY site builders. You can control variations like size, color, case size. You can manage inventory. You can accept payment through any bank's gateway or any of the main credit card processors. You can control and customize the emails that clients get.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An e-commerce dinosaur
Reviewed on 10/02/2023
Pros
Installing it and keeping it updated is extremely easy because it is found on any hosting that runs WordPress; there are many third party extensions in the Marketplace to add any functionality required, a Google search helps to find the required extension and lately several payment platforms have plugins to install it and you can use it with WooCommerce.
Cons
Some extensions or add-ons are expensive and have no trial version and in some cases are developed for a specific version of woocommerce.Adding products manually is tedious, but luckily there are templates to upload products, but they are very complicated to fill in until you do trial and error, it uses its own ID which does not allow you to edit it or understand how to configure it if you need to integrate with any CRM.
Reasons for Choosing WooCommerce
It has full integration with Wordpress, it is free, it has a marketplace that allows you to buy extensions, there are add-ons that other platforms do not have.Reasons for Switching to WooCommerce
For its cost and its integration in Wordpress.- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A valuable tool for anyone looking to grow their online business.
Reviewed on 18/02/2023
I've been using WooCommerce to develop e-commerce websites for my clients, and it has been an...
I've been using WooCommerce to develop e-commerce websites for my clients, and it has been an absolute game-changer! Not only was it easy to install and integrate into my clients' sites, but it also provided a seamless and user-friendly shopping experience for their customers.
Pros
Thanks to Wordpress and WooCommerce's customization options, I was able to tailor each website to my clients' unique needs and branding, which helped them increase their overall sales and revenue. Plus, the platform's ability to handle multiple payment gateways like Stripe, Paypal, you name it, made transactions a breeze for both my clients and their customers.Overall, I highly recommend Wordpress and WooCommerce to any developer or business owner looking to take their e-commerce game to the next level. Its robust features, reliable performance, and easy integration make it a valuable tool for anyone looking to grow their online business.
Cons
While WooCommerce is an excellent plugin for building ecommerce websites, there is one drawback that I've noticed. Occasionally, the platform may require some paid/additional customization to achieve certain functionalities that some of my clients were looking for. However, this can easily be resolved by us developing certain features or by exploring the extensive library of plugins.
Reasons for Choosing WooCommerce
Presta is confusing, we've handled clients who switched from Presta to WP&Woo.Switched From
PrestaShopReasons for Switching to WooCommerce
Opensource
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excelent ecommerce platform with great SEO built in
Reviewed on 1/09/2022
I'm in love with WooCommerce as ecommerce platform. My company build a whole business around it....
I'm in love with WooCommerce as ecommerce platform. My company build a whole business around it. It's reliable, easy to work with and backwards compatible.
Pros
WooCommerce is cost effective and has a great community behind, both volunteers and business oriented
Cons
Being a WordPress plugin, you have to be careful with overdoing by installing other plugins. Performance it's an issue.
Alternatives Considered
ShopifyReasons for Choosing WooCommerce
WooCommerce has all the advantages of WordPress when publishing content.Switched From
PrestaShopReasons for Switching to WooCommerce
Our team has an extensive experience with WordPress, so WooCommerce was a natural choice- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Company to Revolutionise Ecommerce and Online Trading
Reviewed on 18/11/2022
Pros
As a web designer, the WooCommerce platform and web plugin have truly revolutionised the process of creating an online store in terms of the ease of setting up and running an online platform, cutting the hassle of designing backend and multiple frontend pages, and eliminating the need to hire an API developer to develop APIs for payment integration customization and flows. Anyone can now set up their own online store.Using WooCommerce today, we are far ahead of the market and have exceeded our deliverables and targets.We have constant access to reports, transactions, and orders; easy payment flow and integration; order tracking, coupon generation; and high-level, personalised customization.The ability to connect multiple payment options to our website using WooCommerce is as easy as ABC.It is always easy to use.
Cons
Some certain features and options are hidden from beginner users; examples include shipping options, add-to-cart redirection, and user registration after purchase. These are not easy to locate for a new beginner.
Switched From
Shopify- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
WooCommerce look a bit old but works very well.
Reviewed on 4/06/2020
WooCommerce just helps me to create every type of feature-rich conversation-focused eCommerce...
WooCommerce just helps me to create every type of feature-rich conversation-focused eCommerce website that can expensive when creating it without available options like Shopify. Although using WordPress requires some basic level of tech knowledge and to be a nice googler because you have to Google a lot of stuff to find the perfect solution and because of Free support it can take a few days of WooCommerce Officials to help you out. But I never needed their support because Google already had every solution I was looking for.
Pros
Many businesses offer easy integration with WooCommerce, It is very easy to understand and use with all the tutorials and documentation, even a beginner can configure it. Being so much customizable is what I like the most in WooCommerce, You can use either Free or Paid plugins from the WordPress Repository and integrate with WooCommerce to meet any of your needs, Whether it is marketing, optimization, sale or design changes. You can almost make any type of eCommerce website with WooCommerce using the available plugins and have the best conversion rate with optimized checkout with different Plugins
Cons
Its design looks a bit out-dated. We have to use different plugins to extend the functionality that some of them also use server resources. Its own dashboard is very very out-dated, It's very bad but fortunately, we can now use WooCommerce Admin but it still needs to improve as much as Shopify. Some of WooCommerce scripts take a lot of time loading of the front-end. For which there is no option to optimize either disable of the front pages where it is not needed. WooCommerce must update their Front-End and Back-End to look more modern and simple because people just hate the old one. Official Support can tke a long time to reach you if you're stuck at some point.
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Solid Software but lots of limitations
Reviewed on 15/05/2023
Pros
I Really love its built-in SEO features and marketing tools that contribute to improving search engine visibility and driving customer engagement. The vast extension ecosystem enhances functionality, enabling me to integrate advanced features and plugins to meet my business needs. The shopping cart and checkout process are smooth, providing customers with a hassle-free purchasing experience.
Cons
WooCommerce has several limitations to consider. It has a steep learning curve for beginners and may require coding knowledge or professional help for advanced customization. The plugin's extensive features can sometimes slow down site performance if not optimized properly. Additionally, while the basic version is free, additional costs may arise when purchasing certain extensions and plugins, affecting the overall budget for running an online store.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
WooCommerce: A customizable e-commerce solution with some limitations
Reviewed on 1/04/2023
Overall, WooCommerce is a highly customizable and versatile e-commerce solution that is ideal for...
Overall, WooCommerce is a highly customizable and versatile e-commerce solution that is ideal for small to medium-sized businesses. However, it may not be suitable for larger enterprises due to its limitations and potential performance issues.
Pros
Integration with WordPress: As WooCommerce is a plugin for WordPress, it seamlessly integrates with the CMS, making it easy for users to manage both their website and e-commerce store in one place.Wide range of extensions: WooCommerce offers a large number of extensions, including payment gateways, shipping options, and marketing tools, allowing users to add advanced functionality to their online store.Active community: The WooCommerce community is active and helpful, with many resources and forums available for users to find solutions to their problems.Cons:Can be slow: As WooCommerce is a plugin for WordPress, it can be resource-intensive, which can slow down the website's loading speed, affecting the user experience.Steep learning curve: While WooCommerce is user-friendly, it can take some time for users to learn all the features and how to use them effectively.Limited customer support: Although there are many resources available, the customer support provided by WooCommerce is limited, with no phone support available.Additional costs: While the plugin itself is free, many of the extensions needed to add advanced functionality to the online store come at an additional cost.Overall, WooCommerce is a highly customizable and versatile e-commerce solution that is ideal for small to medium-sized businesses. However, it may not be suitable for larger enterprises due to its limitations and potential performance issues.
Cons
Can be slow: As WooCommerce is a plugin for WordPress, it can be resource-intensive, which can slow down the website's loading speed, affecting the user experience.Steep learning curve: While WooCommerce is user-friendly, it can take some time for users to learn all the features and how to use them effectively.Limited customer support: Although there are many resources available, the customer support provided by WooCommerce is limited, with no phone support available.Additional costs: While the plugin itself is free, many of the extensions needed to add advanced functionality to the online store come at an additional cost.

- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Avant-garde soul and design
Reviewed on 21/09/2023
Although it required patience and effort during the initial implementation, I was able to implement...
Although it required patience and effort during the initial implementation, I was able to implement very advanced functionality for my store in a short time. In addition, its performance and security have allowed me to gradually scale sales. The community around this platform is very active and we find quick solutions to any problem with the documentation or discussion forums. I would definitely recommend WooCommerce to any entrepreneur for its power and flexibility
Pros
What I liked most about WooCommerce was its great flexibility and customization capacity. Thanks to its architecture based on plugins, themes and extensions, I was able to configure exactly the online store I needed for my business. I had the opportunity to test various payment methods, shipping logistics, theme designs, among other optimizations. In addition, its native integration with WordPress allowed me to take full advantage of the CMS's functionalities to create content and manage my store in a very intuitive way
Cons
What I liked least about WooCommerce was that since it is an open source platform, the learning curve is somewhat longer than other e-commerce solutions. It required spending extra time at the beginning to familiarize myself with all of its configuration parameters, database tables, and templating system. I also missed a larger library of natively available themes, although I realized that this is offset by the flexibility to create custom layouts

- Industry: Animation
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Backbone of our whole online E-commerce Enterprise
Reviewed on 12/08/2022
6 year after we set up our business on Woocommerce, we still haven't found any other platform that...
6 year after we set up our business on Woocommerce, we still haven't found any other platform that would help run our shop. Highly recommended!
Pros
We have been using WooCommerce since 6 years now. We had considered a lot of other software but none of them fulfilled our needs like WooCommerce did.
- Extremely versatile with a whole lot of customization options.
- Plenty plugins, themes and modifications available for free online.
- Proven and tested on millions of websites.
- Can hold considerable order load without clutter.
- Creates all the necessary pages and email templates on a one button click during installation.
- Tax options work without additional plugins, haven't seen that in a lot of other big name systems.
- The payment options don't take any cut for Woocommerce except the Woocommerce payment plugin.
- Has native support for digital products which is what we actually solely sell.
Cons
- The initial database set up is complicated. If the initial database is misconfigured, the whole installation will fall apart.
- Some stuff it generates is too bare, has to be extensively edited to make it look appealing.
- We used Elementor for smooth editing and creating our own pages as Woocommerce doesn't really have a good editor.
- Need maintenance continuously, or an update will break the whole website.
- Some plugins break native functionality as there are simply no "off" buttons for some functions provided by Woocommerce that you wish to replace.

- Industry: Graphic Design
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best E-Commerce Platform with Some Drawbacks
Reviewed on 16/02/2023
WooCommerce is an excellent e-commerce platform that allows you to easily set up an online store...
WooCommerce is an excellent e-commerce platform that allows you to easily set up an online store and start selling your products. With a wide range of features, integrations, and customization options, it's no wonder that WooCommerce is one of the most popular e-commerce solutions available.
Pros
WooCommerce is a powerful e-commerce plugin that seamlessly integrates with WordPress to help users set up and manage online stores quickly and easily. It's an excellent option for small businesses that can't afford a complex e-commerce platform and want to create a custom web store. With WooCommerce, you can build a free WordPress website and have full ownership of your entire site. The plugin also provides a user-friendly interface and a wide range of add-ons to improve your store's functionality and features, such as payment systems integration, filtering options, and cryptocurrency payment plugins. In addition, the WooCommerce community is active and supportive, providing valuable resources to help users complete tasks with ease.
Cons
Despite its many advantages, WooCommerce is not without its flaws. The most cons that I have noticed with my +2 years of using Woocommerce, One common issue is that the platform has many external extensions that are poorly coded and can cause bloat, which may result in website crashes. Another problem is that WooCommerce is a heavy plugin that can significantly increase the load time of your website. This means that updates must be vetted in a test environment before going live, which can be time-consuming and disruptive for store owners. Additionally, some essential functionalities like one-page checkouts and quantity discounts require purchasing additional plugins, which can add to the overall cost and slow down your website. Finally, some third-party functionalities can be expensive, and the pricing model is the same for small and large businesses, which may not be the most cost-effective option for all users.
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Powerful E-commerce Interface
Reviewed on 20/02/2018
We've enjoyed WooCommerce during the last few years and have found it to be a solid e-commerce...
We've enjoyed WooCommerce during the last few years and have found it to be a solid e-commerce solution for our business. The system continues to improve and grow and we would recommend it to any companies looking for a powerful, customizable platform from which to launch their online sales and manage their customer base.
Pros
WooCommerce forms the backbone of our e-commerce website and we've been using it for around five years at this point. It handles a high quantity of orders with ease and its customization options are so far-reaching that if you can dream of a plugin for the system, it probably already exists or is under development somewhere (this may have something to do with its integration into Wordpress). Recently, we've been utilizing the Subscriptions feature to more accurately manage our customers' accounts, and this feature is particularly useful for recurring transactions. Coupons are easy to create and keep track of and WooCommerce can also be linked to external systems for more accurate monetary calculations and other relevant business features.
Cons
Reporting within the system does leave something to be desired. We've found that the reporting dashboard is fairly limited, particularly for more advanced metrics that can be found in systems like Quickbooks. However, as noted above, the system can be linked to other systems using plugins and various connectors, so it's possible to extract that detailed sales data if need be. On occasion the sheer amount of customization options can be overwhelming, as well, though this is a better problem to have than a system with too few options. The various plugins just need to be managed in a coherent fashion to ensure site stability.