Tipalti

4.6 (148)
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Finance automation that cuts 80% of your manual finance work

Overall rating

4.6 /5
(148)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.6/5

96%
recommended this app
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148 Reviews

Juan
Juan
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The perfect solution for my business

Reviewed on 7/07/2023

One of the standout features is its ability to automate the entire payment workflow, from affiliate...

One of the standout features is its ability to automate the entire payment workflow, from affiliate onboarding to coin selection to sending payments. This automation has dramatically reduced the amount of time and effort you previously spent manually managing payments.

Pros

What I liked the most is its ability to completely simplify my affiliate payments. Before using this platform, I had to deal with a manual and tedious process that consumed a lot of time and resources. But now, I can automate the entire process, from affiliate onboarding to currency selection to sending payments.

Cons

One of the things that I liked the least is its initial learning curve. At first, it can be a bit overwhelming to get familiar with all the features and functionality of the platform.

Maciej
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Streamline Your Global Payments with Tipalti

Reviewed on 27/03/2023

As a mid-sized business with a global supplier base, we found that Tipalti has been instrumental in...

As a mid-sized business with a global supplier base, we found that Tipalti has been instrumental in streamlining our payment processes. The platform's automation features have significantly reduced manual work and errors, and the comprehensive dashboard has enabled us to track payments and generate detailed reports. While there was a learning curve during the setup process, Tipalti's customer support team was responsive and helpful, making the overall experience positive.

Pros

Tipalti is an all-in-one global payments solution that simplifies the process of paying suppliers and vendors across the world. Its automated system reduces manual work and errors, allowing businesses to easily manage tax compliance, payment regulations, and currency conversions. Additionally, Tipalti provides a comprehensive dashboard that enables users to track payments, review transaction details, and generate reports, making it easy to stay on top of finances.

Cons

While Tipalti offers a robust set of features, it can be complex and overwhelming to set up and navigate. Users may require significant training and support to utilize all of the platform's capabilities, and the setup process can be time-consuming. Additionally, the pricing structure of Tipalti may be prohibitively expensive for smaller businesses with lower transaction volumes.

Will
Overall rating
  • Industry: Music
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Bad and Frustrating

Reviewed on 14/02/2024

Pros

I do not like anything about Tipalti. That's it.

Cons

From persistent login issues, to its poor UI, the experience of using Tipalti has been incredibly frustrating and I resent having been forced to use it by some of the companies who pay me. I think any alternative in this space is superior.

Lisa
Overall rating
  • Industry: Venture Capital & Private Equity
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Software selection proves a success

Reviewed on 17/10/2022

Overall, we are thrilled with selecting the right product for our business case. The staff are...

Overall, we are thrilled with selecting the right product for our business case. The staff are extremely helpful and flexible in ensuring it can meet our requirements with some tailoring as required.

Pros

The ability to process invoices from time of receipt to actual payment. Ability to handle multi-entity as well as handling of invoice management for a HNW individual.

Cons

UI not always that strong - could use some improvements in the structure of the tool and the user interface.

Alternatives Considered

Yokoy

Reasons for Choosing Tipalti

Not scalable

Switched From

Gmail and Airtable

Reasons for Switching to Tipalti

Yokoy doesn´t offer payment capabilities. Business Central just a bit heavy and not in line with our company size.
Jill
Overall rating
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

International Payments Made Easy

Reviewed on 26/05/2021

Tipalti's implementation and support teams have been great throughout. We have realized cost...

Tipalti's implementation and support teams have been great throughout. We have realized cost savings in both personnel costs and foreign transaction fees. Tipalti has put our finance department one step closer to our goal of operational excellence.

Pros

We love the user friendly interface and the ease of navigating around the system. Tipalti makes it easy to quickly view status of payments and invoices. Having one payment run for international and domestic payments reduces time and costs. It is fantastic having a completely paperless payable process!

Cons

The OCR feature is just Ok. There is still a thorough invoice review by our internal accounting team. I have noticed over time that it is getting smarter. During implementation, registering vendors on the software was more work than anticipated, but we appreciate the fact that electronic validation of W-9s helps minimize work for our staff now.

Reasons for Switching to Tipalti

International payments and was the most user friendly

Response from Tipalti

Hi Jill,

Your positive and thorough review is so uplifting! Thank you for rating Tipalti a 10/10. It sounds like we have a little more to improve with the OCR technology, but also it's great to know that you're seeing improvements since you first started using Tipalti.

We hope to continue making improvements to stay a perfect 10 for your team's workflow.

Bronson
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Not a great solution combined with Teampay

Reviewed on 23/11/2021

Overall it started out pretty good. As volume started to pick up and required purchase orders to be...

Overall it started out pretty good. As volume started to pick up and required purchase orders to be created through Teampay, we started seeing blatant sync/connection issues with Netsuite.

Pros

The software functions pretty well on it's own, and handles invoice processing and vendor payment easily.

Cons

We had a ton of issues with our connection between Teampay/Tipalti/Netsuite. We were sold Tipalti and Teampay as a package deal and they definitely have not lived up to the promise. Both softwares would function better on their own, but they need each other to be a full end to end procurement software.

Alternatives Considered

Airbase

Reasons for Switching to Tipalti

Tipalti was Netsuite partner of the year and seemed a bit more mature.
Catina
Overall rating
  • Industry: Investment Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My POINT of view...

Reviewed on 6/11/2020

Pros

I like the new ACH Debit feature that allows us to save time from manually transferring funds from our bank to Tipalti. This saves us a great deal of time!
I also appreciate being able to create unique Payee ID's.

Cons

One of the issues I have is when you need to cancel an approval request, you are not able to let the approver know that the request has been cancelled. I
It would be nice to be able to add bills to a payment order that has already been scheduled.
No option to chat with the Support team when needing to reach out to them. It appears the only way to reach them is via email.

Mattias
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Neo4j

Reviewed on 7/06/2021

- Good approval system for vendor bills.
- Implementation process was not "top-class", delivery of...

- Good approval system for vendor bills.
- Implementation process was not "top-class", delivery of answers to questions and issues was promised a specific date but was rarely delivered accordingly.

Pros

Approval functionality for users, both in a email and in app.

Cons

Users can see and access historical bills for same vendor when approving via email. No VAT or GST functionality between Tipalti and Intacct. Not able to have attachment for credit memos sync from Tipalti to Intacct.

Response from Tipalti

Thanks for your review Mattias. We are working on improvements for VAT support with integration to Intacct. We look forward to our continued partnership with you with a dedicated customer success manager and support teams for your global payables operations.

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great solution for our needs!

Reviewed on 23/11/2020

My experience was just as I expected. it was easy to handle and to extract data from. it simplifies...

My experience was just as I expected. it was easy to handle and to extract data from. it simplifies the procurement process for us as a cross global organisation and we can use one platform and get rid of the ticketing system which is not so easy to handle and to follow.

Pros

What I like the most in this app that it simplifying the process of procurement for us and it is such an intuitive app to work with.

Cons

For my opinion the issue is not the SW itself is it to educate the other departments that needs to use this app and transfer all the data there. the integration with other apps in our orgnization were great and run smoothly.

Valter
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Tipalti as a pristine gateway

Reviewed on 23/04/2020

Overall, the software and business is exceeding expectations and can be a value to any company in...

Overall, the software and business is exceeding expectations and can be a value to any company in e-commerce or other financial obligation settlement needs.

Pros

The streamlined and ergonomic interface, together with global reach and end-user CRMs, make the payment obligations such an easy task, it's pratically effortless.

Cons

Ocassional payments stuck with less calrity on the reasoning.

Liliana
Liliana
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

This platform has completely transformed my affiliate payment process

Reviewed on 15/06/2023

Since I started using this platform to manage my affiliate payments, I have noticed a significant...

Since I started using this platform to manage my affiliate payments, I have noticed a significant improvement in the efficiency and automation of my process.

Pros

What I have liked the most is its ability to automate and simplify my affiliate payments. With this platform the entire process has become much more efficient and effortless. I love how I can easily integrate my existing affiliate system like LinkTrust or HasOffers and seamlessly sync payments.

Cons

The initial time it takes to set up and get familiar with the platform being a complete solution for affiliate payments, it can take some time to understand all the functionalities and features available.

Domingo Antonio
Domingo Antonio
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The perfect solution for accounts payable automation

Reviewed on 21/05/2023

Its end-to-end approach to vendor payment management, which significantly simplifies billing and...

Its end-to-end approach to vendor payment management, which significantly simplifies billing and payment processes, and offers greater visibility and control across global payment transactions.

Pros

One positive thing is that it provides a holistic cloud platform that greatly simplifies and automates complex provider payment operations.

Cons

It has some limitations regarding the customization of the platform and the workflows, for this reason you may find restrictions when adapting it to some specific needs.

Mory
Mory
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy and professional invoicing software

Reviewed on 13/03/2023

A good work tool for all levels in invoicing and many others

A good work tool for all levels in invoicing and many others

Pros

Invoicing is easy to do on software especially when you are initiated

Cons

Not at all, I did not encounter any problems with this tool

John
John
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

A payment automation solution that helps businesses manage their payment processes more...

Reviewed on 17/02/2023

Tipalti is a robust payment automation solution that can help businesses manage their global...

Tipalti is a robust payment automation solution that can help businesses manage their global payment processes more efficiently.

Pros

Tipalti streamlines payment processing for businesses, automating many of the manual processes associated with making global payments, such as tax compliance, payment reconciliation, and payment tracking, supports a wide range of payment options, including ACH, wire transfers, PayPal, and checks, allowing businesses to choose the payment method that works best for their needs, provides detailed reports on payment activity, giving businesses a comprehensive view of their payment processes and helping them identify areas where they can improve.

Cons

Can be expensive, particularly for smaller businesses with limited budgets. Limited customization: While Tipalti provides a wide range of payment options, the software offers limited customization options, which may make it less flexible for businesses with specific needs.

Vilim
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Tipalti review

Reviewed on 27/09/2022

Overall Tipalti is great software and help us with our AP processl.

Overall Tipalti is great software and help us with our AP processl.

Pros

We use Tipalti for AP and it is working great as they provide great approval work flow and payment process.

Cons

One of the issues is reporting as Tipalti provide only hand full of standard reports.

Alternatives Considered

Coupa

Reasons for Switching to Tipalti

Price
Roger
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Tipalti's Approval Process

Reviewed on 4/06/2021

Pros

Helps keep me aware of pending approvals and has all of the relevant data points displayed so that I don't have to go back to our CRM to confirm.

Cons

Nothing really comes to mind as the system has always been reliable i.e. have never experienced downtime or had any connectivity issues.

Response from Tipalti

Hi Roger,

Your positive review for us is really greatly appreciated! It's amazing to note that you have no "cons" with using Tipalti, and we hope to continue that as we build toward even more user-friendliness and excellence with the product.

Thank you!

David
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product & Service

Reviewed on 23/04/2020

using tipalti has solved the administrative burden of managing payees and their payment info,...

using tipalti has solved the administrative burden of managing payees and their payment info, allows for easy process of payments, additional users (account managers) have access and can easily understand and provide support to payees (including information on payments - paid or pending) without needing to connect account managers to company's accounting software (which is more complicated to use)

Pros

ease of use, manages supplier payments in logical and comprehensive way - allowing to see current status and allows for payment planning, streamlines invoice approval process for payees, reduces significantly administrative effort to manage payee bank info (and tax-related docs), simple and easy process to issue payments

Cons

some additional flexibility on managing customization of payments and ability to see in single view the unpaid balance of payees

Steven
Steven
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Payment Solution

Reviewed on 30/08/2016

We have a very complicated payout setup that used to take up to 5 days per month to complete. After...

We have a very complicated payout setup that used to take up to 5 days per month to complete. After integrating with Tipalti we've been able to reduce that to 1 day a month and significantly increase the accuracy and timeliness of payouts. The functionality provided relative to the cost is a steal. While we'd love to see more customization, they're working hard to release new features and we've been very pleased with the relationship so far.

Pros

-Fairly easy to setup and integrate
-Affordable
-Good customer support
-Visibility for vendors

Cons

-Could allow for more customization
-UI is a little antiquated but works

Verified Reviewer
Overall rating
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

An extremely easy to use software that has helped improve our productivity & communication

Reviewed on 5/04/2018

Pros

We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.

Cons

Once in a while we experience delays in processing tax forms but because this is used so rarely, it often is not a problem. Thankfully, deployment and operation go through swiftly.

Alec
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Aragon Review

Reviewed on 27/10/2020

Pros

It is easy to use and clear in what is pending/has been paid. It is very secure as well.

Cons

Don't really have many negatives about Tipalti other than allowing vendors from other countries to be paid in US dollars occasionally causes issues.

Ana
Overall rating
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User friendly and great customer service

Reviewed on 27/05/2020

The customer service is always kind and attentive.

The customer service is always kind and attentive.

Pros

Invoice processing efficiency has improved by 90%. Storing of invoices and tax documents, TIN validation and banking information is all in one place. Email inquiries have decreased dramatically.

Cons

The implementation was not as smooth and seamless as we would have liked. The initial uploads created several duplicate vendors and not all invoices uploaded properly.

Josh
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Excellent Software for Payments

Reviewed on 29/10/2020

Pros

Our business uses Tipalti to manage the payments of thousands of users. We have found the service to be very user-friendly and is easy to onboard new vendors. It streamlines to payables function and increases the efficiency of our accounting team. Additionally their customer service is always quick to respond and help with any problems we have.

Cons

If a vendor is not payable, it can sometimes be difficult to understand the cause. No automation of 1099.

Diana
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great tool to make multiple payments

Reviewed on 6/12/2018

Pros

I've used Tipalti for the last three months. It's straightforward to manage and has allowed me to pay hundreds of new contractors located in different part of the world allowing them to choose between multiple payments methods for a reasonable fee. I love that contractors can create their own account by filling out their personal, tax and bank information, I can customize the app for them to receive notifications of the status of their payments. The invoice feature is one of the most valuable to me and has allowed me to streamline the process. Customer support is excellent.

Cons

The only problems I have is that fee contractors needed to make several attempts to sign in and register in the platform for the first time; also the system does not prevent them from uploading the same invoice more than once. I would like to have the feature to create contractors massively; customer support helps me with this.

Anna
Anna
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Definitely Recommend Tipalti

Reviewed on 3/05/2016

I started using Tipalti as a payment solution for my business when manually paying vendors was...

I started using Tipalti as a payment solution for my business when manually paying vendors was becoming too difficult and time consuming. After the initial set up, payments are easy and fast to make and there is less room for user error since everything is based on vendor ID numbers.

Pros

batch upload, quick payments, auto emails, GREAT customer service who were willing to work with me and my specific needs

Cons

getting vendors initially set up in the payment portal took some time (even though there was an auto upload, which helped tremendously) but I had a lot of vendors I needed to ensure were set up quickly and accurately.

Yehuda
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Taboola

Reviewed on 25/11/2020

Pros

Approve makes the procurement process super simple. It is extremely easy to implement, has a flexible and accurate approval flow and contains all the exact features a valid process needs without the complexity of other tools in its domain. Above all it is very user friendly, providing its users a great and painless experience.

Cons

We as early adopters encountered the natural teething pains of a brand new system. Still, we found an extremely supportive team at approve ready to cope with any problem or issue.
It was definitely worth it.