ShippingEasy Reviews
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1143 Reviews
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
FREE Plan + Discounted USPS Rates!
Reviewed on 3/05/2019
I am a seller on a popular online marketplace that has recently increased their shipping rates for...
I am a seller on a popular online marketplace that has recently increased their shipping rates for sellers. This led to a substantial profit decrease on lower-weight items shipped via USPS First-Class. The discounted rates on ShippingEasy beat the rates of the online marketplace. This has helped my business restore its profits on such items.
Pros
The thing I absolutely like the most about ShippingEasy is that they offer a FREE plan with plenty of features - something that's hard to find elsewhere. The most useful feature included with all plans is the integration with an Amazon seller account. This allows me to print labels for orders received, view FBA inventory, and manage reviews. The free plan includes 50 shipments per month, integration with an unlimited number of stores/carts/marketplaces, and batch label printing.
Cons
One feature that's lacking in the FREE plan is the ability to link carrier accounts other than USPS. It would be nice if I were able to link my FedEx account with ShippingEasy. This feature is included in the paid plans, however.
Alternatives Considered
ShipStationReasons for Switching to ShippingEasy
I chose ShippingEasy because it offers a free plan which suits my current needs. Additionally, ShippingEasy offers better integration with online marketplaces.- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
I've not once felt the need for any other software.
Reviewed on 13/12/2022
I've had little issue with this company. They are responsive, they are transparent (they're always...
I've had little issue with this company. They are responsive, they are transparent (they're always letting you know of any connection errors, carrier price hikes, outages, anything) and have really streamlined my whole shipping process.
Pros
ShippingEasy has gone from a powerful shipping program, to a powerful program that gets easier to use with every update. I love that I can save addresses, it cuts down on my computerwork. I can get an order shipped and labeled in under 1 minute. Works for me! And the new tracking that gets sent post shipment to customers is a terrific feature that muy customers love.
Cons
ShippingEasy if you're listening....PLEASE make it so I can change to origin zip code in the "create shipment" tab, and not in settings (which sometimes I forget to switch back) That would be soooo much more convenient.
Alternatives Considered
Stamps.comReasons for Choosing ShippingEasy
Paypal seemed like a stopgap option to my shipping needs. ShippingEasy is comprehensive.Reasons for Switching to ShippingEasy
The user interface didn't seem so confusing, and was sort of "cheerful". I stayed because of the functionality. I would have absolutely jumped ship if they were terrible.- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
It saves time but it needs work, but it seems it is not in their plans to revamp it
Reviewed on 17/05/2017
Pros
Paste and copy addresses to make labels right away, ability to import / sync records. Other features to automatize the process such as import rules, etc.
Cons
The system has 2 major flaws that we have brought to the attention of ShippingEasy but it seems that is not something that is in the works:
1. You cannot do multiple packages. If an order has more than 1 package you can't do it without having to duplicate the shipment for each label. This is an inconvenience and when we have multiple packages we just make them in FedEx directly.
2. Their address verification for Residential / Commercial is linked to USPS not to FedEx. USPS does not charge differently for Residential / Commercial and their methods are different than FedEx so we found out that we were paying more money because ShippingEasy will assign orders to be residential when they were not. This is a major flaw because it creates double work to verify addresses, at that time we just can do it in FedEx.
Response from ShippingEasy
Hi Ricardo,
Thank you for your review and feedback.
We're so glad that you've been able to utilize our software to quickly print the shipping labels you need!
Though, we're sorry to read that you experienced difficulty with the residential/commercial verification and multi-box shipments for FedEx. In regards to the multi-box shipments, there may have been some confusion on exactly what you were looking for as we do support multiple package shipments for both FedEx and UPS (the process for USPS shipments is duplicating like you mentioned). There's more information about how to add multiple packages to your FedEx and UPS shipments in our Knowledge Base article here: https://support.shippingeasy.com/hc/en-us/articles/204353525-How-to-Add-multiple-packages-to-a-shipment
We hope this information is helpful. Thank you again for sharing your feedback.
-The ShippingEasy Team
- Industry: Package/Freight Delivery
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Shipping Easy really is the easiest
Reviewed on 17/03/2020
the integrations with most major shopping carts covers 99% of what I need. I have 1 client using...
the integrations with most major shopping carts covers 99% of what I need. I have 1 client using Ultracart that has to do a .csv file for me every day, but it works well enough. everything else aside from the reporting that I am missing gets the job done.
Pros
Very intuitive UI and easy for my employees and clients to use with very little learning curve.
Cons
the maid drawback is there is some report functionality missing that would make my job a lot easier when it comes to invoicing my clients. I have asked about different things a few times and pretty much get the same answer that it is something being considered as a future enhancement, but it never seems to come.
Reasons for Choosing ShippingEasy
Endicia on its own was too limited and other platforms were either way over priced, klunky, insufficient, or all of the above.Switched From
EndiciaReasons for Switching to ShippingEasy
Shipstation is very limited and the inventory management component is downright awful. 3pl central is a terrible platform that is very outdated, very overpriced, and not user friendly at all. Also looked at building a platform in house and a couple of other options, but SE provided the best functionality and value combination.- Industry: Consumer Electronics
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Shipping Made Easy.
Reviewed on 30/06/2020
Pros
It's fairly easy to select the best service and ship, and there are inexpensive options for small flat letters, etc.
Cons
I wish I could connect to my PayPal to pay for packages, rather than using a credit card and paying it off. I also wish it would show combinable orders instead of requiring me to select 'combine orders' box. Finally, it does not save package details when checking between services. Actually, I wish it would compare different services (UPS, USPS, FedEx) to be able to select the most cost-effective option.
Alternatives Considered
Pirate ShipReasons for Choosing ShippingEasy
I had myriad issues with eBay shipping, including inconsistent tracking numbers in the system (not matching that on the label), printing problems (including lack of bar code or garbled text), and lost packages.Switched From
Terapeak ResearchReasons for Switching to ShippingEasy
Shipping Easy offers more and better options than others that I have looked into. It's also fairly straightforward to use.- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Finally, someone is figuring it out!
Reviewed on 30/11/2019
Excellent up time (upwards of 98% most of the time). Great support staff, easy to work with and...
Excellent up time (upwards of 98% most of the time). Great support staff, easy to work with and they ACTUALLY resolves issues! Go figure!! (Volusion delusion). Great GUI makes workflow a snap.
Pros
The flexibility and functionality are phenomenal. It's great to have a "hub" where both order fulfillment and marketing can happen in one place! Leaves our e-commerce platform (volusion) in the dust!
Cons
HTML editing and graphical verification (switching back and forth) of e-mail newsletters is limited which makes it very frustrating, especially when one wants to use font sizes larger than "72" or make inter-document hyperlinks for starters. I hope these features will be added soon!
Also, the ability to cancel or recall e-mail campaigns within say 30 mins, would be very helpful. Sometime you think it's perfect, hit the send button, and see the e-mail at your inbox (for review) and see a problem than you can't fix!!
Alternatives Considered
EndiciaReasons for Choosing ShippingEasy
Ease of use, cost, integration with e-commerce platform: all native. No 3rd party "plug-ins"...Switched From
MailchimpReasons for Switching to ShippingEasy
Ease of use, cost, integration with e-commerce platform: all native. No 3rd party "plug-ins"...- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Been using them for years!!!
Reviewed on 22/08/2019
We use ShippingEasy for our shipping across the nation for over 3 years. We love that they continue...
We use ShippingEasy for our shipping across the nation for over 3 years. We love that they continue to improve the program as well as introduce new items at reasonable prices.
Pros
I love that ShippingEasy has a CRM integrated with the shipping. Which is constantly being updated to make the program better. Creating Marketing campaigns are easy and selecting which customers get which email and when, you're able to get very specific. Send out a two week email to make sure customers received the correct order and request for reviews. Very Easy.
Cons
To select customers for a specific reason for an email campaign you have to make a list first and save it before sending the campaign.
Reasons for Switching to ShippingEasy
We liked the integration with ShippingEasy with our Website. They transfer over a lot of information and is able to send back information to our website, like tracking numbers. The price of ShippingEasy with CRM was a huge factor in the final decision. We are sticking with ShippingEasy henceforth in our business adventure.- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ShippingEasy is perhaps the best value shipping/inventory management systems on the market
Reviewed on 28/02/2020
Great platform, frequently improving features, will likely continue using for the foreseeable...
Great platform, frequently improving features, will likely continue using for the foreseeable future.
Pros
Reasonably priced, robust features, seamless inventory management integration, would definitely recommend to any business. Customer service is always fast, courteous, and extremely helpful.
Cons
There are several minor display issues that recur from time to time, but these may simply be compatibility-based.
Alternatives Considered
ShipStationReasons for Choosing ShippingEasy
ShippingEasy offers better pricing and more robust features/support.Switched From
OrdoroReasons for Switching to ShippingEasy
ShippingEasy's inventory management system puts it ahead of the pack.- Industry: Luxury Goods & Jewelry
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Ecommerce and online purchasing gets easier with ShippingEasy
Reviewed on 29/09/2023
Pros
Online purchasing option is most useful and easy.
Cons
None as such had very helpful experience using the application
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Review
Reviewed on 23/11/2023
Pros
ShippingEasy is great for long distance courier and shipping.
Cons
I like everything about ShippingEasy thus far.
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simple and easy shipping labels and shipping management
Reviewed on 28/02/2022
Our experience has been excellent. We create shipments and print labels when we need to, and...
Our experience has been excellent. We create shipments and print labels when we need to, and there's no monthly fee to worry about when we aren't shipping anything.
Pros
This was simple and easy to set up and use for a small business that doesn't have a need for a large and expensive shipping operation. We simply created our account and set up our payment method, then we create shipping labels for our shipments one at a time or in groups, and can compare prices for different carriers and shipping options.
Cons
For our use there was no downside. We don't do a ton of shipping, just enough to need something convenient like ShippingEasy.
Alternatives Considered
Stamps.comReasons for Switching to ShippingEasy
The cost of the products was important as we didn't want the overhead for what we were using it for. Also the convenience and ease of use.- Industry: Biotechnology
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
easy jods
Reviewed on 24/05/2023
easy and cheap
easy and cheap
Pros
convenient and fast,easy to check order details
Cons
no offers from three copanies,it would be nice to have the other two quotes
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best Way to Manage your Logistics
Reviewed on 26/12/2022
It can be important for businesses that ship products regularly, as it can help to reduce the time...
It can be important for businesses that ship products regularly, as it can help to reduce the time and effort required to manage shipping tasks and improve the efficiency of their fulfillment process. By automating tasks such as printing labels and tracking shipments, and by providing integration options with ecommerce platforms and marketplaces, ShippingEasy can help businesses to save time and resources and focus on other areas of their business.
Pros
ShippingEasy is a shipping and order fulfillment software that helps businesses automate and streamline their shipping processes. Here are five potential pros of using ShippingEasy:Automation: ShippingEasy allows users to automate shipping tasks such as printing labels, tracking shipments, and updating tracking information, which can save time and effort.Integration options: ShippingEasy integrates with a range of ecommerce platforms and marketplaces, such as Amazon, eBay, and Shopify, which can help users streamline their workflows and avoid having to switch between multiple tools.Multiple carriers: ShippingEasy supports a range of carriers, including USPS, UPS, and FedEx, which can give users more flexibility and options when it comes to shipping their products.Customization options: ShippingEasy allows users to customize their shipping and fulfillment processes, including the ability to set up custom rules and workflows, and to create and customize shipping labels and packing slips.Customer support: ShippingEasy provides customer support through email, phone, and chat, which can be helpful for users who have questions or issues.
Cons
Cost: ShippingEasy is a paid tool, which may not be feasible for everyone.Limited carrier options: While ShippingEasy supports a range of carriers, it may not support all carriers, which could be an issue for users who need to ship with specific carriers that are not supported.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Affordable, competitive pricing
Reviewed on 24/12/2022
Compared to other companies I have looked at, Shipping Easy provides more and better possibilities....
Compared to other companies I have looked at, Shipping Easy provides more and better possibilities. It is also rather simple to use.
Pros
Significant level announcing and logical. Affordable and pricing are very good.
Cons
restricted dropshipping capabilities.no mobile app available
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Bria rocks and you should do whatever it takes to keep her on your staff.
Reviewed on 26/05/2017
Cheaper insurance and contacting Bria (after several tries to other, less awesome, agents).
Cheaper insurance and contacting Bria (after several tries to other, less awesome, agents).
Pros
Bria's help and support is the best part of making the change to this platform. The insurance rates are cheaper but with the extra time cost, I am not sure we are actually saving money.
Cons
It is not user friendly, the labels print from newest to oldest and separate the international and priority from the first class instead of letting me print the labels in the order they were imported, you know, logically. Logic dictates that you would want to print the labels for the oldest orders first, not the newest orders. If I have 50 orders and they are jumbled by mail class and destination, it takes me 5 times longer than Stamps.com to print the batch because I have to do them individually so the orders go out in the order they were received. The training was about showing you all the "cool" (aka useless) features of the platform instead of making it easy for me to use and setting it up for what I need daily. Because of the training lacking usefulness, I have spent extra time sorting out the issues I face (thanks to Bria's help). Bria is the only agent you have that has been willing to help me love a platform I hate, everyone else just says "that feature is not available" or "you cannot do that in this platform" but Bria has worked to come up with creative solutions to get what I need out of this platform. Having to set everything up from packaging to rules is not saving me time and I have found this program to actually take up more of my time than Stamps.com did which I feel is misrepresented by your sales people. I was informed that I could streamline my batches but so far, it's been a lot more work and babysitting from me. Enter Bria the rock star!
Response from ShippingEasy
We're thrilled to hear such great things about Bria's level of service. We have high standards when it comes to our customer service, and Bria certainly upholds those standards! Thank you for sharing your experience.
As for the concern of functionality within the app itself, we are always looking to make adjustments and improvements based on customer feedback. We have added a feature request ticket based on your conversation with Bria. Once our development team can outline and prioritize the work, Bria will follow-up with you.
In the meantime, Bria has informed us that she has presented you an alternative resolution using Shipping Rules. While not precisely what you were looking for, hopefully that can help in the interim. The platform is meant to make life easier for merchants like you, so we are sorry we didn¿t hit the mark right off-the-bat.
Again, we appreciate your feedback and look forward to making sure ShippingEasy meets your shipping needs.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent shipping platform offers outstanding integrations
Reviewed on 26/07/2022
We wanted a platform that manages all our shipping, orders, and refunds all at one platform....
We wanted a platform that manages all our shipping, orders, and refunds all at one platform. ShippingEasy offers great integration and pricing which is great.
Pros
Very easy to use and manage all your shipping labels and orders. The great thing is you can filter orders by SKUs. You can manage all your orders from different platforms integrated with ShippingEasy and manage everything in one platform.
Cons
There is nothing we have come across as a flaw but managing loss/stolen claims is a painful process specifically when trying to get support from the platform for third-party billers.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Been using this for many years
Reviewed on 6/08/2019
It took us 3 days to catch up from weekend orders with EarthDye and Harvest Moon hair dye, after...
It took us 3 days to catch up from weekend orders with EarthDye and Harvest Moon hair dye, after installing shipping easy all orders go out the same day and weekend orders on Monday with several hours to spare, absolutely incredible, it has saved us tons of time and money and also they helped with postage. First-class all the way around the block and back.
Pros
SUPPORT!! Although not needed very much because it is so easy to use, blew shipstaion out of the water. we gave shipstation a months trial and was super confusing. We have used this now for several years and the tech support is nothing short of fricken awesome. Fast and knowledgable. They are like one person answering your questions, nothing like I have ever seen in my lifetime. Lifetime customer.
Cons
I have 0 cons. It's affordable, reliable and efficient.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Shipping App
Reviewed on 17/11/2019
For more than five years, ShippingEasy has provided me excellent service. Their customer service is...
For more than five years, ShippingEasy has provided me excellent service. Their customer service is always at reach through the chat feature inside the App, and they always respond immediately. So there is always help at hand. There has not been one time when they have not helped me when I have had the need. Help is always at the speed of light. The commercial rates provided through them are also great!
Pros
As it names states, shipping is very easy with this App. I have been using it since 2014 in a BigCommerce Store with no issues, to ship domestically and internationally using mostly USPS, FedEx and APC. For a very reasonable monthly fee you can connect unlimited stores, so selling through multiple channels becomes a breeze. I have Amazon, eBay and the BigCommerce store all funneled through ShippingEasy and it makes shipping very trouble-free as it syncs everything.
Cons
I could not find use for their inventory manage feature, but I can not say it is good or bad, it just did no service for the style of stores and sales I have.n
Alternatives Considered
ShipStationReasons for Switching to ShippingEasy
More Affordable.- Industry: Staffing & Recruiting
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Shipping Easy
Reviewed on 2/12/2022
i love the logo of shipping easy customer support is too good
i love the logo of shipping easy customer support is too good
Pros
It is Easy to use platform. it promotes you to use natural shipment at no cost. shipping expert supports a lot.Shipping
Cons
sometimes order may wrongly ordered automatic order can enrolled. parcel not in a good way not all the time sometime
- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We like it but…
Reviewed on 30/09/2022
Pros
Great shipping software. Also great they offer a d free version for those starting out
Cons
No real customer support unless you’re on a paid version
- Industry: Graphic Design
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Simple and effective way to ship and track productsj.
Reviewed on 6/12/2022
Was very easy to set up and install.
Was very easy to set up and install.
Pros
Easy setup and use played a major factor in selecting this product for our customer to use on their website. They were able to hit the ground running once we showed them basics.
Cons
As of right now there have not been any issues with this product from our client.
Alternatives Considered
ShippoSwitched From
Shippo- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to Use
Reviewed on 17/04/2020
Overall we love ship easy. Their customer service is like no other business we deal with. Everyone...
Overall we love ship easy. Their customer service is like no other business we deal with. Everyone seems to be an expert in the system and I feel very safe and taken care of every time I call and have them handle our business and money.
Today I chatted with [SENSITIVE CONTENT HIDDEN] online. She helped me for over an hour! She was so kind and patient and seriously a pro at getting my needs met. If the product wasn’t already amazing enough, the customer service would keep us with you because we love how we are treated. Thank you!
Pros
This software links directly to both of our websites and makes it very easy to ship quickly with very few steps. It keeps excellent records and data for us and even helps us follow up with our customers in email. Love that!
Cons
I wish it worked better with my IPad. We only have one main computer and then a few iPads in our back shop. I wish I could get all the features on my iPad that I do on my computer. Like ease of printing. I have to click what feels like 17 buttons to actually print a page.
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fastco USA
Reviewed on 11/12/2019
Pros
It's feature rich with new functions being added constantly.
Cons
The inability to add tracking from a local courier or another logistics company. I've seen this requested a bunch but it has never been implemented. Example: This would be for the "mark as shipped" scenario. Right now the drop down only shows carriers that we have linked. It'd be great if there was an "other" option where we could put the name of the logistics company used and add tracking. We ship a lot in the Southeast and Advantage Logistics dominates this area due to their low rates. They do provide tracking numbers but we are unable to attach them to our Fastco store orders though ShippingEasy.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An aptly named product
Reviewed on 19/11/2018
We don't ship very regularly, but like to have an easy system available to use when things come up....
We don't ship very regularly, but like to have an easy system available to use when things come up. We just completed a Kickstarter project and needed to do bulk shipping for the first time in a while. Standing in line at the post office wasn't going to be a reasonable option. ShippingEasy was easy to learn and helped us get everything out quickly and easily.
Pros
Shipping Easy is easy to use, very flexible, and gives me options I never even knew to ask for. And all of that at an affordable price. In fact, free if you only ship a few items a month.
Cons
Although I haven't tried out all of the integrations they offer, I was happy to see they have them. We will soon be integrating this with our new SquareSpace site. Unfortunately, a site they do not have an integration for is Kickstarter. I won't say that was a huge problem though. Kickstarter allowed us to export all of our orders as a CSV file and ShippingEasy was able to read it in. Mapping of fields to what ShippingEasy needed was fairly trivial, so while not quite as convenient as having them fully integrated, and Kickstarter being notified of which backers had items shipped, that's hardly a showstopper.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
You all make it so easy!
Reviewed on 5/02/2020
I love it, I will never go elsewhere for my shipping needs. I love how customer service is...
I love it, I will never go elsewhere for my shipping needs. I love how customer service is amazing. You all should be a model to ALL companies.
Pros
I love that shipping easy is so easy lol. The website is so helpful and explains everything perfectly. If you have to call customer service, everyone (in today's case - [SENSITIVE CONTENT HIDDEN]!) is so nice and walks you through your questions. I had to do a label to an APO address, something I have never done. The website explained how to set up the address. When I had a question about the customs form, [SENSITIVE CONTENT HIDDEN] patiently and kindly helped and even waited to make sure my label was printed properly. Your customer service is top-notch and a big thank you to [SENSITIVE CONTENT HIDDEN] today!
Cons
No cons! I have nothing negative to say, it's all POSITIVE!