Findmyshift Reviews

Been using this since day one and have set it up for several different businesses, really easy to use and really efficient

Doesn't work well enough with i-devices which can be frustrating at times. If that was fixed it would all be brilliant

User friendly and very easy to use. Easy access and not time consuming

That the reports are on Excel only and I need to modify before I can print. The team signs the reports, and I need an extra column for their signature

I can chose to use the different features or not. Affordable.

Did take a bit to get the hang of the rostering of times and tasks. (but I am old school). Font of default print outs too small to display on one page as there are so many spaces in report so I always export data to an excell document.

Easy to use, overall we do like it. We like the main page.

Nothing really. It's quite usable for what we need

We inherited from previous owners and have stuck with it.

Cant say we have any suggestions - it works for us!

Ease of use, Mobile App, Adaptability, Pricing.

Assigning standard hours to a staff member (contracted hours) with a count down of use.

Clean look, easy for staff to see and get updates

Took a while to get used to but is great now.

The design is not confusing and it is easy to see the shifts, I like how you can use filters and hide staff with no shifts.

Sometimes it is hard to hover over and publish the square but not very often, it may be due to poor internet connection.

Online tutorials are good but you need to set the time aside to work through as they can be long winded.
Easy to set up locations, employees and the copy and paste facilities are excellent. What use to take at least two days to complete now takes half a day.
Like the ability to see multiple weeks alongside each other.
Client decides how long they want to use the system for rather than being tied into software agreements that do not work for the client.

Find it over complicated to set the client charge out rate so cannot use the reports as we would like.

Love the ease of scheduling shifts and for staff to request leave. Permissions allow you to streamline your scheduling options to your company needs.

No consolidation in reports in the hours section. When entering information into the notes section in employee details, when you update profile the information can sometimes disappear from the notes.

The fact that all staff and the management team are able to communicate through the platform hence saving us a lot of time.

Clocking in and out still pose an issue for us, but with the help of your department, i think we can resolve it.

We have been using findmyshift for scheduling in our business (hostel, 30 employees) for a year now - having previously only used excel spreadsheets for our rota. This software has helped us schedule more accurately according to our business level which helped us save hours as well as relieving our team during the busier periods. It's use is very straightforward and does pretty much anything you need it to with a bit of fiddling. The customer support team are very quick to respond to your queries with a live chat as well. On top of that it is pretty much the cheapest in it's category (compared to Deputy or WhenIWork) although it might not look as snazzy or have all the functionalities these have. We will definitely be continuing to use this software for the next year.
Can also connect to your google cal or ical which helped me personally organise my life better :)

It is a bit fiddly at times, and does seem more catered towards office businesses (9 to 6, Monday to Friday) than a 24 hours, 7 day a week business like ours.
The app (for phones, Android and Apple) is a great plus but could be improved upon - The way the shifts are displayed is not super clear, the filter is hit & miss, and how you navigate the app is not the best.

Shows shifts with costs instantly for admin users and makes payroll calculations easier than previous software.

Nothing bad in my time using the software. I've watched the training videos and found bits I didn't know it did, which make casual staff holiday pay calculations much easier for example.

This software is incredibly easy to use and my favourite function is the ability to delegate facility areas so we can clearly see which departments the staff are working in. With two sites and a variety of different but equally important job roles this makes life simple.

I would like time off requests to be easier for staff to use.

I was originally drawn to this software as my original digital roster program simply priced themselves out of the market and I needed to entertain alternatives. I liked that I was provided a template at no charge to trial. This enabled me to properly road test and gauge if it was software I could navigate.

I had to ask numerous questions to seek advice about populating rosters. What is obvious now, was not when I originally started using this software. Again, this is most likely operator error. I could see hours and costs on my previous roster platform, and hide them from the printed version. I can't do that with findmyshift, at least not to my knowledge. I would like to if it is possible?

Simple to access and use. Mobile access for all users. Easy to edit and change. Access from anywhere

Could be a little more intuitive. Repeating different individual rota every few weeks or months does not seem possible.

Logic process. Simple language, At the start I did contact support by chat and they were responsive, efficient and quickly got us processing our information. I was really impressed. We have had no need to contact support since we first implemented find my shift.

I would like to be able to block some information from managers, for example pay rates. Notes on staff. It would be better that all managers could not see all staff and other mangers information.