Here's our list of apps for Feedback and Reviews Management Software. Filters help you narrow down the results to find exactly what you’re looking for.

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Review management, reputation software, feedback & webchat
Podium is an Interaction Management platform used for reputation management, review generation, messaging customers on any channel. Gather feedback, text customers, get reviews - all with Podium. Read more about Podium
Reputation management with reviews, social & SEO tools
NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO! Read more about NiceJob
Cloud-based customer experience management platform
Swell helps you grow your business by putting your reputation to work. When you look as good online as you do in person, new customers will come your way. With more reviews and better engagement, you’ll be found online, rank higher in searches, get more web traffic, and of course, more customers. Read more about Swell CX
Review generation & reputation monitoring tool
GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online Read more about GetMoreReviews
Customer review management platform for online businesses
Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve customer experience, amplify their online presence, increase conversions and sales, and more Read more about Trustpilot
Review marketing and management platform, white-labeled for agencies and SEOs
Grade.us is the best review management software that helps marketers, agencies, SEOs and enterprises get great reviews on all of the important review sites with email and text drip campaigns. You can monitor reviews without limit to the number of sites, and amplify your best reviews on your website and social media channels. Read more about Grade.us
Local SEO for multi-location brands
LocalClarity is a cloud-based reputation management solution for multi-location businesses, agencies, and franchises to manage & respond to customer reviews Read more about LocalClarity
Behavior Analytics for any business selling online.
Hotjar makes it easy to go beyond traditional web analytics & understand what people are really doing on your site. Read more about Hotjar
Online reputation management
BirdEye is a reputation management software which helps businesses collect, monitor & market customer reviews with social listening, real-time analytics, & more Read more about BirdEye
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Nicereply is an online customer satisfaction survey software for measuring Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide, helping hundreds of teams to measure and improve the quality of their customer service Read more about Nicereply
All-in-one management software built for small business
Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Read more about Thryv
Yotpo, the leading eCommerce marketing platform.
Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, higher-converting customer experiences. Read more about Yotpo
Customer-Powered Growth
The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees to shorten sales cycles, amplify marketing, increase retention and drive product innovation. Read more about Influitive
Performance management solution for sales & marketing calls
CallSource is a performance management solution designed to help businesses of all sizes manage processes related to call tracking, lead attribution, reputation management, & more. Its lead scoring functionality enables users to identify prospects & revenue generating opportunities. Read more about CallSource
Cloud-based team communication software
Weave is a cloud-based team communication solution designed to help healthcare, veterinary, and accounting organizations interact with customers and employees through chats, emails, and calls. Read more about Weave
Review monitoring software for multi-location businesses
Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights Read more about ReviewTrackers
Online review & reputation management for small businesses
Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers Read more about Broadly
SEO optimized local pages, locators & mobile screens
Yext helps businesses create and manage SEO-optimized local pages, locators, and mobile screens, increasing search engine visibility on the web Read more about Yext
Helpdesk, customer support software
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal. Read more about HappyFox
Cloud-based reputation management platform for businesses
Womply is a cloud-based reputation management solution that enables small businesses to streamline processes related to email marketing, customer relationships, payment processing, and more. Administrators can utilize the platform to compare performance or revenue metrics against competitors. Read more about Womply
Build better products with intelligent product feedback
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice
360° integrated hotel management software suite
DJUBO is a mobile hotel management solution offering tools for sales, distribution, marketing, operations and intelligence on a single platform. The integrated software suite includes an integrated PMS, CRS, channel manager, reputation & review management, price intelligence, revenue manager & more Read more about DJUBO
Review management for Google, Facebook and more
Reputology is the review management platform that helps multi-location businesses monitor reviews and improve the customer experience. Read more about Reputology
Customer Review Platform
Elevatie is an online reputation management solution that helps small to large size businesses manage customer queries, comments, feedback & online reviews in real-time. The platform enables users to communicate with customers, manage online marketing, impact local SEO & more via a visual dashboard Read more about Elevatie
Advanced affiliate marketing made simple.
Manage, track, and grow your affiliate and influencer network like never before. With Refersion it's easy to track referrals from affiliates, influencers, partners & and customers. And our secure platform streamlines how you manage, reward, and pay affiliates, and more. Read more about Refersion
QA Software for scoring (Calls/email/chat/social)
Scorebuddy is used to score customer service interactions in a contact centre. This quality monitoring application allows managers to score employee performance across teams, channels, supervisors and interactions. All scores are in one place and there is a wide variety or reporting and analytics available. The cloud based software has a 30-day... Read more about Scorebuddy
Employee recognition & individual feedback management
Praiseworthy is a feedback management and employee recognition tool for customer facing teams with survey distribution, feedback collection, and reporting Read more about Praiseworthy
Usersnap is the #1 visual feedback solution for QA/UAT/CX
Streamline your QA process by letting your users create screenshots of their current browser content and annotate it. Visual feedback and issue tracking makes the communicate easy with your team and developers. Usersnap is the #1 bug tracking and feedback tool for every web project. Read more about Usersnap
Employee feedback collection & company culture creation
TINYpulse helps firms of all sizes to collect anonymous employee feedback and create a company culture based upon employee expectations Read more about TINYpulse
Business marketing software for small businesses
Revetize is a business marketing software designed to help small, local businesses manage online reviews, referrals, promotions, NPS, customer follow-ups and loyalty campaigns all in one place and distribute these interactions via text, email, voicemail and pen-written letters. Read more about Revetize
Sticky note-based feedback collection tool for live websites
Pastel is a feedback collection tool that allows website owners to collect feedback comments from collaborators on a live website within one place, in real time Read more about Pastel
Online reputation management software
WebPunch is an online reputation management solution for monitoring, collecting, managing, and responding to customer and employee reviews Read more about WebPunch
More Trusted, Verified Reviews
Shopper Approved is a cloud-based customer review software and feedback management app for collecting, managing and promoting reviews from your customers online. Using Shopper Approved widgets you can display specific reviews anywhere on your website. Read more about Shopper Approved
Crowdsourced Innovation Management
IdeaScale is idea management software that empowers you to leverage your most valuable resource – passionate people – to make impactful decisions. Generate revenue, save money, and build a better workplace. Read more about IdeaScale
Customer engagement software for feedback & online reviews
Listen360 is a customer engagement software designed to help businesses of all sizes collect and manage client feedback, online reviews and testimonials. It allows managers to monitor customer sentiments, capture feedback, follow-up on closed-loops, post reviews, and gain insights into preferences. Read more about Listen360
Reviews, Personalized Emails and Product Recommendations
TargetBay is an eCommerce personalization tool that performs customer behavioral analysis in order to engage & target customers, and encourage repeat visits Read more about TargetBay
Real-time candidate feedback platform for recruitment teams
Great Recruiters is an online feedback collection tool that enables recruitment teams and departments to rate performance based on real time candidate reviews Read more about Great Recruiters
The fastest way to collect feedback from customers
All the tools you need to find out what your customers are thinking, who they are and why they behave as they do. On your website, via email, and within your mobile application. Read more about Survicate
Reviews collection and reputation management
Sitejabber is a reviews platform that allows brands to manage their reputation by collecting, monitoring & sharing business & product reviews. The cloud-based platform offers features such as automatic review requests, review widgets, marketing tools & social sharing to publicize positive feedback. Read more about Sitejabber
The pioneer and market leader in Experience Management
Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact™ Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years. Read more about Medallia
WebEngage is a multi-channel B2C marketing automation cloud
WebEngage, B2C marketing cloud for cross-channel user engagement across channels like Email, SMS, Onsite, Mobile Push/In-app messaging and Browser Push. Read more about WebEngage
Multi-channel survey & feedback platform
Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive instant alerts Read more about Zonka Feedback
Customer feedback & feature request management
Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap Read more about Canny
Website customer feedback widget tool
Use Feedback Lite to create and publish user feedback widgets on your website. Then export and analyze customer feedback using detailed response metrics. Read more about Feedback Lite
Net Promoter Score & customer feedback collection
Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action. Read more about Retently
Insights into feature demand for SaaS product teams
Receptive enables SaaS businesses to make data-driven product decisions by collecting, managing and fully understanding feedback and feature requests Read more about Receptive
Reputation management software
Rize Reviews is a reputation management software designed to help small businesses, as well as legal & medical industries, monitor customer satisfaction, collect feedback, & generate online reviews with custom brand messaging, automated emails, instant notifications, reporting, & more Read more about Rize Reviews
Delightful survey experiences, everywhere.
Survmetrics is an online survey platform that allows business professionals to create, share mobile-friendly surveys to get higher survey response rates. By combining an improved user experience with a dynamic analytics engine, it helps companies to collect more accurate customer data to uncovers insight and make better business decisions. Read more about Survmetrics
Review and reputation management for medical practitioners
Review Wave is a cloud-based review management solution which assists chiropractors, dentists, veterinarians, audiologists, and other specialty practitioners with review and reputation management. Key features include patient engagement, customer ratings, feedback management, and site monitoring. Read more about Review Wave
Weekly check-ins to boost employee engagement & performance.
Weekly10 is a lightweight employee engagement and performance management platform helping you create a better workplace culture. Our weekly check-in facilitates open, honest feedback throughout any organisation, with the aim of boosting employee engagement and simplifying performance reviews. Read more about Weekly10
Customer experience analytics software
Webex Experience Management (formerly CloudCherry) is a real-time customer experience analytics product to track & measure customer delight Read more about Webex Experience Management
Feedback that works for you
The simplest & easiest way to get customer testimonials online. Testimonial Monkey will help you get bucket loads of customer reviews, increase consumer satisfaction and boost your conversion rates. All accounts come with a free 30 day trial so you can try it risk free today (no credit card required). Read more about Testimonial Monkey
Review generation and response management for businesses
Savi Reviews is a cloud-based solution which helps firms collect, track, manage and respond to online reviews from sites such as Google, Facebook, and more. The platform offers features including review generation, review management, response management, competitor analysis, and conversion tracking. Read more about Savi Reviews
Online reputation & reviews management for medical practices
SocialClimb is a online reputation and reviews management platform, specifically designed for businesses and practices in the medical field. The cloud-based tool allows practices to enable social reviews, monitor online reviews, and collect and benchmark survey results to manage online reputation. Read more about SocialClimb
Increase Store Sales from Online Reviews
We help multi-location businesses convert more customers from online review sites by boosting average rating and improving online reputation. Read more about Localyser
1-click customer satisfaction survey - realtime feedback
Send simple, branded email customer satisfaction surveys for instant feedback. Send your own branded emails or use embed buttons to integrate with your system. Respond to individual email recipients and view the results. Get alerts when your customers are unhappy to act on straight away. Read more about Customer Thermometer
Web, Social & Contact Center
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channels. Oracle Service Cloud is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services. Oracle´s RightNow products aim to help users offer a... Read more about Oracle Service Cloud
Instant customer feedback with online surveys, polls and questionnaires
Create customizable online surveys and polls and get instant, valuable feedback from customers. Extra features include customizable greetings and closing pages, along with help in structuring and ordering questions. Add your company logo, colours and fonts so that your forms are unique and reflect your brand identity. This tool allows you to... Read more about Online Survey
Performance Management & Personalised Learning Platform
Leapsome is an all-in-one platform combining performance management, employee engagement and personalised learning that helps companies create a virtuous cycle of feedback and learning to develop their people and scale their business. Read more about Leapsome
Review & Reputation software, PowerListings for SMB
Your Business Reputation, Simplified; Monitor & Manage Your Online Reputation. Rannko is at the forefront of digital reputation management, helping business owners large and small grow their brand and improve public perception. Turning your customers into your very own brand ambassadors. Read more about Rannko
A simple solution for online reviews
ReviewSpreader helps small businesses gather customer reviews, enhance their online reputation, boost SEO rankings, and manage customer feedback with ease. Read more about ReviewSpreader
Online survey & enterprise feedback management platform
Interceptum is an online survey and enterprise feedback management platform. Easily create and deploy your online surveys from a centralized location using our easy to use graphical interface. Read more about Interceptum
All-in-one customer service solution
Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application Read more about Helprace
Kiosk solution for customer service feedback collection
ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity. Read more about ServiceGuru Kiosk
Customer insight surveys and analysis
Qualaroo is a customer feedback software that helps to gather and understand customer insights through targeted website surveys and analytics. Read more about Qualaroo
Enterprise survey features without the enterprise price tag
Checkbox develops professional, feature-rich survey software for organizations, teams, and individuals. Available in installable and hosted versions. Read more about Checkbox Survey
User Generated Video
Instantly capture video from customers, users and fans - right over the web. Read more about Bravo
App store optimization and review management solution
AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing, sentiment analysis, keyword tracking, task assignment and conversion tracking. Read more about AppFollow
The simplest way to improve how you handle customer feedback
CustomerSure is the simplest way for businesses to improve their bottom line by improving how they deal with customer feedback. Trusted globally by companies who care about their customers. Works alongside your existing software. Send short customer-friendly satisfaction surveys. Get advice from our industry-tested experts on the right questions... Read more about CustomerSure
Track customer satisfaction to find out what your customers really think about your service, and find out who your unhappy customers are.
We provide companies with a tool to track customer satisfaction and see what customers really think about their service. Client Heartbeat uses personalized surveys to gather customer feedback, then pops it into an intuitive dashboard so you can measure changes customer satisfaction levels. The tool uses industry benchmarking data and past customer... Read more about Client Heartbeat
Social feedback software
Blue is a software that fully automates your surveys, 360 degree feedback reviews, course evaluations and other key institutional feedback initiatives. Read more about Bluepulse
Cloud-based local marketing platform for small businesses
Surefire Local is a cloud-based digital marketing solution designed to help local businesses manage digital marketing campaigns, online reviews, and customer communications. Key features include lead management, email marketing, search tools, reputation management, content marketing, and more. Read more about Surefire Local
Create and deploy online surveys and questionnaires
Survey Galaxy's online survey software allows you to create professional looking online surveys and questionnaires and deploy them via the Internet. It is fast, easy and low cost. No software to download, ideal for all types of surveys and questionnaires. Survey Galaxy is the survey tool that is suitable for all types of businesses, large and... Read more about Survey Galaxy
Drive Customer Engagement
Get Satisfaction is cloud collaboration software that helps you to: - Build online communities - Increase revenue from existing customers - Improve customer satisfaction and customer engagement - Capture ideas on how to build better products faster - Reduce support costs Love your customers! Build online communities that allow productive... Read more about Get Satisfaction
Ratings & Review Software
PowerReviews is a ratings and reviews management software. It helps more than 1,000 brands and retailers collect, display and syndicate customer ratings and reviews, and answer customer questions. Ratings, reviews and Q&A allow companies to reach customers at the moment of purchase and help to drive traffic, increase sales and create actionable... Read more about PowerReviews
Customer experience management platform for B2B companies
CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place, a program can be up and running much faster than comparable in-house programs. Read more about CustomerGauge
Online reputation management software & service
eEndorsements is an online reputation management software & service that helps businesses grow social word of mouth and enhance internet search results with SEO. Organizations can automate reviews by connecting to over 1000 popular platforms and capture more reviews on Google, Facebook, and more. Read more about eEndorsements.com
Customer experience management for retail & service chains
ServiceDock helps multi-unit businesses like retail chains & restaurant groups monitor and improve the customer experience in their stores. Capture more feedback via our messaging-based surveys, get insights instantly in our live dashboard and retain more customers by following up in real-time. Read more about ServiceDock
Reputation management and review monitoring tool for firms
Reputation Desk is a cloud-based reputation management tool which assists businesses, particularly automotive, dental & legal firms, with managing listings and reviews through features such as review monitoring, campaign management, sentiment analysis, social media metrics, and feedback management Read more about Reputation Desk
Customer experience, feedback and survey management software
Insocial helps businesses collect feedback across the entire customer journey. From shop visits to chatbot conversations. Any interaction can be measured. Users can create and manage personalized surveys to identify strengths, communication efficiency, and areas of improvement. Read more about Insocial
Online review monitoring for multiple & single locations
ReviewPush monitors leading review sites daily to notify business users with email alerts, help manage responses, score performance and produce monthly reports Read more about ReviewPush
Create the perfect online surveys
SurveyExpression is the perfect survey software tool. It offers for free what other survey platform vendors only offer for hundreds of dollars. SurveyExpression will help you design smart and beautiful online surveys in their web interface. Advanced features are just a click away. Read more about SurveyExpression
Survey & Feedback Software to Collect Customer Insights
ProProfs Survey Maker is a powerful survey tool which is used by educators, instructors, online marketers, and organizations to gather valuable customer feedback, market data, and much more. Create surveys easily, customize it based on your requirements or choose free our in built templates. Read more about ProProfs Survey Maker
Turn customer feedback into business opportunities
MyFeelBack helps companies capture the customer insights they need to make data-driven decisions and improve their businesses. Read more about MyFeelBack
Send Net Promoter Score (NPS) surveys to customers
Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email Read more about Promoter Ninja
Multi-channel Net Promoter Score (NPS) survey software
Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty Read more about Antlere
Reputation & review management
Reviewninja is a review generation and management software specifically designed for increasing organic reviews on products and services offered by businesses and professionals with tools such as email and SMS review requests, negative reputation management, bulk adding customers, and more Read more about Reviewninja
Proximity Search Optimization, reputation & brand management
MomentFeed is the only platform that optimizes every controllable signal that search engines use to rank local businesses on proximity searches, including data accuracy and completeness, user reviews, local signals on your website, citation volume and quantity, and local-social activity. Read more about MomentFeed
A global leader in Voice of the Customer (VoC) solutions
iPerceptions is a leading digital customer research company that extends the value of Voice of the Customer beyond measuring the past, to recognizing visitors’ intentions in real-time for personalized experiences. With over 100M voice of customer datapoints collected every year across 1,200 brands and in 35 languages in over 80 countries,... Read more about iperceptions
Helpdesk & Project Management Software - in one application
OneDesk combines helpdesk and project management software into a single collaborative application. With OneDesk, your team can work on customer support tickets and projects in one place. No need to purchase, integrate and switch between multiple apps to get your work done. Read more about OneDesk
Enterprise customer research platform
Survey Analytics helps companies listen. Our interconnected and scalable suite of powerful tools allow you to collect 360 feedback both internally and externally. We also offer great developer tools such as an API and SDK for full integration to meet the needs of your custom environment. Read more about Survey Analytics
Intelligent Virtual Agent + Live Chat
Ever wondered how to provide quality consistent around-the-clock customer service and support on your website? With viCloning, it is just a click away! Providing customer service 24/7/365 has never been so easy! viCloning shows up as a chat bar docked at the bottom of your website. Visitors chat with you intelligent virtual agent simply by... Read more about viCloning
Simple Customer Support Software
getReply is a one of a kind customer support software. getReply costs only 3¢ per reply and provides you with unlimited agents, unlimited contacts and unlimited features. Setup your helpdesk in no time ! Read more about getReply
Feedback and review management software for tour companies
Experitus is a business management solution with online booking and customer reviews management functionality for small and medium size tour operator businesses Read more about Experitus.io
Employee engagement surveys with sentiment analysis
Perception by Ultimate Software is an employee feedback and engagement analysis tool which uses custom surveys to collect feedback from team members and gain real-time insight. Perception is powered by Xander, an advanced portfolio of artificial intelligence (AI) technologies, to give insights. Read more about Perception
Review management platform
re:spondelligent is a cloud-based review management solution for monitoring, tracking, and responding to online reviews from across multiple platforms. Service-based businesses can utilize the platform to manage customer feedback and gain insight into the customer experience. Read more about re:spondelligent
Community forum & customer-support management platform
UserRules empowers your users to submit, discuss, vote and follow on feedback for your company and gives you single interface to manage your community forum, customer-support platform and user analytics all in one place! Unique Features Offered: 1. Integration with CRM Systems 2. Integration with JIRA/Redmin/Bugzilla/Basecamp 3. Ability to... Read more about UserRules
Survey creation for Blackberry
eSurvey is a genuine fully functional FREE version of our application, limited to 5 questions per form. It is not a trial. Use it & Love it ! eSurvey transforms any BlackBerry smartphone into a powerful forms manager and an efficient multi-media data collection device, whether it is for gathering statistical data, issuing real time incident... Read more about eSurvey
Collaboration
Notebox - a design and concept feedback app/tool - was created to help designers get client feedback 'on' their designs in a simple, client-friendly way. Notebox allows you & your clients to make notes directly on your design, allowing the notes to appear in context. Designers can create clients, projects and designs, upload artwork, edit page and... Read more about Notebox
Interactive customer support & feedback community
UserEcho provides an interactive platform through which businesses can engage with customers to provide support, capture ideas, gain feedback & improve services Read more about UserEcho