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Conversation Intelligence

Here's our list of apps for Conversation Intelligence. Filters help you narrow down the results to find exactly what you’re looking for.

37 Software options

Ringover

100% cloud phone for startups and SMEs

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step. Read more about Ringover

Dialpad

Cloud communications system for enterprise businesses

Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell. Read more about Dialpad

Gong.io

Revenue intelligence technology for sales teams

Gong.io is a revenue intelligence platform that enables stakeholders to centralize all revenue workflows, providing actionable insights and streamlining processes with purpose-built AI. Gong's capabilities include Gong Forecast, which enhances revenue operating rhythm with increased customer data to drive forecast accuracy and actionable insights... Read more about Gong.io

HubSpot Sales Hub

Freemium email productivity & tracking for sales teams

HubSpot Sales is a suite of inbox-based email tracking & productivity tools with which sales teams can build, automate, and accelerate their sales processes Read more about HubSpot Sales Hub

Apollo.io

Find ideal prospects and convert them into customers.

End-to-end outbound sales platform. Find prospects, communicate at scale, win deals. Easily, from one place. Read more about Apollo.io

Fireflies

Conversation analysis & notes taking solution for meetings

Fireflies.ai is a cloud-based platform that helps businesses capture video, slides, and screen shares during calls while also generating a transcript of the conversation. Read more about Fireflies

Outreach

Cloud-based sales execution platform for businesses

Outreach Conversation Intelligence, powered by AI-virtual assistant KaiaTM, allows reps to spend more time selling by assisting them during the conversation with in-the-moment content, automating action items, transcriptions and meeting summaries, reducing the need for manual work. Read more about Outreach

Convin

3X your contact center performance with Convin.

Convin is a contact center-focused Full-Stack Conversations QA platform powered by AI. Conversation analysis provides last-mile agent coaching, winning behavior analysis, and 100% omnichannel conversation audit. Read more about Convin

CallRail

Call Tracking & Analytics

CallRail's Conversation Intelligence surfaces AI-generated call insights to reveal customer pain points, common questions, and leads. Read more about CallRail

Ebsta

Customer engagement platform with Chrome extensions

Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more Read more about Ebsta

Convirza

Call optimization and tracking solution

Conversation Intelligence allows you to understand exactly what your customers are looking for, and how well your team is performing. We analyze every aspect of the conversation to give you data to make important business decisions. Read more about Convirza

Aviso

Sales forecasting and data analysis

Aviso is a sales forecasting and analytics software designed for medium and large enterprises looking for total revenue intelligence across all key sales functions. It uses algorithms and data science to provide both predictive sales forecasts and historical trend analysis. Read more about Aviso

InMoment

Customer and employee experience management software

InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience. Read more about InMoment

Salesken

AI-based conversational intelligence tool for sales reps

Salesken is a sales enablement software that helps businesses leverage artificial intelligence (AI) technology to generate leads and streamline client interactions through various communication channels. Marketers can determine customers’ intent and qualify prospects according to received insights. Read more about Salesken

Invoca

AI-Powered Call Tracking & Conversation Intelligence

Invoca is the leading provider of AI-powered conversation intelligence, helping the world’s top brands get full attribution for every phone lead and AI-powered insight for every conversation so they can win more customers for less money. Read more about Invoca

QEval

Quality matters

Etech QEval is a centralized solution ensuring that customers are treated with equal importance and the contact center has consistent and high CSAT. Read more about QEval

Outdoo

Revenue Intelligence & Sales Coaching Platform

Outdoo (formerly MeetRecord) is a Revenue Intelligence & Sales Coaching platform that helps sales teams boost performance through AI-powered coaching & roleplay. From faster onboarding to sharper call readiness, Outdoo enables reps to practice, get instant feedback, & consistently close more deals. Read more about Outdoo

Eric.ai

AI-enabled software for managing meeting notes

Eric.ai is an AI-powered meeting assistant that helps teams streamline their meeting processes. It automatically transcribes, summarizes, and assigns action items from virtual meetings, eliminating the need for manual note-taking. Eric.ai integrates with popular platforms like Zoom, Google Meet, and Microsoft Teams, providing a centralized... Read more about Eric.ai

Jiminny

Cloud-based revenue and conversation intelligence platform

Jiminny is a conversation intelligence software that helps the sales team manage revenue through enhanced conversation analysis. Read more about Jiminny

Allego

Modern Revenue Enablement Platform

Allego’s learning and enablement platform elevates performance for sales and other teams by combining learning, content, and collaboration into one app, designed for the flow of work. Read more about Allego

Outfindo

Guided selling and Product data enrichment technology

Outfindo is an AI technology company specializing in guided selling and product data enrichment. The solutions are driven by profound insights into how customers discover and choose products that meet their needs and expectations. Read more about Outfindo

Gryphon ONE

Intelligent Contact Compliance

The Gryphon ONE platform empowers marketing, customer service, and sales organizations to deliver meaningful revenue growth, enhanced customer experience, and essential risk mitigation by seamlessly balancing regulatory compliance and business-specific objectives throughout every interaction. Read more about Gryphon ONE

Diabolocom

Cloud software for call centers & customer service.

Diabolocom is a European leader in cloud-based software services for call centers and customer service. With fast deployment, compelling ease of use, secure cloud hosted in Europe, premium call quality and native CRM integration, easily increase customer loyalty and boost sales. Read more about Diabolocom

CallMiner Eureka

Global leader in conversation intelligence to improve CX

CallMiner delivers the industry’s most comprehensive, AI-powered conversation intelligence platform to analyze omnichannel customer interactions – including calls, chats, emails, surveys and more – at scale to improve operational efficiency and customer experience. Read more about CallMiner Eureka

ViaDialog

Smart interactions

AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration. Read more about ViaDialog

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