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Knowledge Base Software

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Here's our list of apps for Knowledge Base Software. Filters help you narrow down the results to find exactly what you’re looking for.

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288 Software options

SAAS First

AI-Driven Chatbot Transforming Your Customer Support

SAAS First's Help Center is a user-friendly platform offering robust self-service support. It houses diverse resources like articles, videos, and images in an organized manner. Integrated with an AI-powered chatbot, Milly, it provides accurate, real-time answers, enhancing the customer experience. Read more about SAAS First

Zoho Desk

Superior customer service. Lasting experiences.

Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune. Read more about Zoho Desk

Document360

#1 Rated Knowledge base and Documentation software

Document360 is an AI-powered knowledge base platform that enables users to create and publish self-service knowledge bases, Product manuals, and API docs using documentation, categorization, editing, and branding features like markdown support, version management and rollback, and more. Read more about Document360

Fusebase (Formerly Nimbus)

Collaboration and information management tool

An all-in-one, AI-powered tool designed to streamline client collaboration with advanced yet intuitive features for real-time collaboration and project management. Optimize daily operations with our advanced FuseBase AI assistant. Read more about Fusebase (Formerly Nimbus)

SwipeGuide

CPG & Industrial Manufacturing

Instructional how-to meets frontline know-how. Simplify the way people work and learn at the frontline. Read more about SwipeGuide

HelpCenter.io

Empower your customers for self-service

Set up a smart AI-powered knowledge base in just a few clicks. Allow your customers for self-service and lower the number of repetitive customer support requests your team keeps answering. Read more about HelpCenter.io

Freshworks Customer Service Suite

Omnichannel customer support software

Freshworks Customer Service Suite facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving. Read more about Freshworks Customer Service Suite

Salesforce Sales Cloud

Cloud-based CRM & Sales Automation

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them. Read more about Salesforce Sales Cloud

Dynamics 365

ERP and CRM applications from Microsoft

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools. Read more about Dynamics 365

monday.com

Project Management Made Easy

Create a dynamic knowledge base your whole team can contribute to while they work. So important information never gets lost when people move between teams or roles. Then easily navigate your knowledge database with custom statuses, hashtags, and filters. Read more about monday.com

Zendesk Suite

Service-first CRM company that builds support & sales tools

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite

Confluence

Create, organize, and discuss work with your team

Confluence is a shared workspace to create and manage all your work. From product roadmaps to creative briefs, help your team do their best work together. Read more about Confluence

Freshdesk

Online helpdesk system and customer service software

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk

LiveAgent

Great customer service starts with better help desk software

Empower customers with knowledge base software Create stunning knowledge repositories & FAQs with ease. ✓ No setup fee ✓ Customer service 24/7 Start with a 30-Day free trial, no credit card needed, no contracts. Read more about LiveAgent

Intercom

Intercom is bringing AI-first Customer Service to the world

Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Read more about Intercom

Odoo

Full Suite of Integrated Business Apps

Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution designed for every company, regardless of size and budget Read more about Odoo

Bitrix24

100% free CRM, collaboration, and communication tool suite

Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries. Read more about Bitrix24

TeamSupport

The complete B2B solution for great customer support

TeamSupport's Support software is specifically designed to provide businesses with the context needed to effectively meet their customers' needs. Through an innately collaborative platform, Support ensures unified customer experiences that are positive and healthy. Read more about TeamSupport

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Apptivo

CRM for managing customer accounts

Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact info, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as Contacts or Opportunities. Read more about Apptivo

JIRA Service Management

The only ITSM solution built on the Jira platform

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management

Freshservice

A complete IT service management (ITSM) tool for business

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools Read more about Freshservice

SolarWinds Service Desk

IT Service Desk & Asset Management Software

SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days. Read more about SolarWinds Service Desk

Meritto (Formerly NoPaperForms)

Grow Your Enrollments

Everybody from EdTech Companies, Coaching & Training Institutes, Study Abroad Consultants, K12 Schools, Play & Pre-Schools to Higher Education Institutions, love us for what we do. Read more about Meritto (Formerly NoPaperForms)

Agile CRM

Sales and marketing CRM for growing businesses

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey Read more about Agile CRM

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