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Speech Analytics Software

Here's our list of apps for Speech Analytics Software. Filters help you narrow down the results to find exactly what you’re looking for.

79 Software options

3CX

Web & mobile-based (Android, iOS) communications system.

3CX is a phone system that handles call queues, built-in video calls, and web conferencing. It integrates website live chat, Facebook & text messages all in one system. The open-platform is fully compatible with popular IP phones & SIP trunks. Read more about 3CX

CXone Mpower

Cloud-based contact center software

CXone Mpower is a cloud-based contact center platform that assists with customer experience (CX), brand value optimization, and more. Read more about CXone Mpower

Gong.io

Revenue intelligence technology for sales teams

Gong.io is a revenue intelligence platform that enables stakeholders to centralize all revenue workflows, providing actionable insights and streamlining processes with purpose-built AI. Gong's capabilities include Gong Forecast, which enhances revenue operating rhythm with increased customer data to drive forecast accuracy and actionable insights... Read more about Gong.io

Transkriptor

AI-enabled solution to transcribe audio & video into text

Transkriptor is an online transcription software that helps small to large businesses convert audio and video into text using artificial intelligence (AI) technology. Read more about Transkriptor

Rilla

Cloud-based speech analytics software

Rillavoice is a cloud-based speech analytics software for the home improvement industry. It uses AI to automatically transcribe, analyze, and give users feedback to improve their close rates and help their sales managers save dozens of hours every month. The AI provides insights to help reps talk better, follow the sales processes to increase... Read more about Rilla

Calabrio ONE

Comprehensive performance software for contact centers

Calabrio One Suite is a comprehensive performance software designed to enable contact centers to deliver seamless and hyper-personalized experiences. With AI-fueled insights and automated workflows, the suite enables contact centers to work smarter and faster. Calabrio One offers a fully integrated solution to tackle the growing demands and... Read more about Calabrio ONE

XM for Customer Experience

Customer experience management (CXM) platform

Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions. Read more about XM for Customer Experience

Convin

3X your contact center performance with Convin.

Convin is a contact center-focused Full-Stack Conversations QA platform powered by AI. Conversation analysis provides last-mile agent coaching, winning behavior analysis, and 100% omnichannel conversation audit. Read more about Convin

JustCall

AI-Powered Customer Communication for Sales & Support Teams

JustCall’s Speech Analytics delivers transcripts, sentiment, and insights to improve coaching, compliance, and customer satisfaction. Read more about JustCall

Talkatoo

Speech recognition and dictation software

Talkatoo is a speech recognition and dictation software that helps veterinary organizations utilize speech-to-text technology to capture chart notes on a centralized platform. It provides a built-in medical dictionary, which lets medical professionals dictate terms, such as eosinophilia, hypothermia, intubation, and more. Read more about Talkatoo

ELSA Speak

Personalized AI-powered language learning software

Top A.I-enabled Speech Recognition technology in the Edtech market with nearly 95% accuracy when compared to native teachers. Easy-to-integrate API, cost reduction, game-changer speech features for your education platforms. Read more about ELSA Speak

CTM

Cloud-based call tracking and contact center solution

CTM is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform. Read more about CTM

Sprinklr

Social media management, analytics & strategy planning.

Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff. Read more about Sprinklr

Amazon Connect

Scalable Omnichannel Contact Center Solution

Amazon Connect is an omnichannel contact center solution that utilizes built-in AI and ML to deliver high-quality voice and interactive chat experiences. With Amazon Connect, teams can easily automate interactions using intuitive interactive voice response (IVR) systems and chatbots. Read more about Amazon Connect

Chorus

Capture, transcribe & analyze sales team calls & meetings

Chorus is the leader in conversation intelligence and an integral part of ZoomInfo’s (NASDAQ: ZI) leading modern go-to-market software. Chorus’ Conversation Intelligence Platform identifies and helps revenue teams replicate the performance of top-performing reps by analyzing their sales meetings. Read more about Chorus

Modjo

Conversation intelligence software for business teams.

Gain valuable insights into field activities at scale using our advanced conversational intelligence platform and supercharge your sales team's performance. Read more about Modjo

Appen

Artificial intelligence (AI) & machine learning (ML) tool

Appen is the global leader in AI training data. We power AI innovation, building a future driven by cutting-edge advancements in smart technology. Most of today’s interactions between consumers and AI are supported by Appen. Read more about Appen

ClearTouch Operator

Cloud Contact Center Platform Provider

Unlock insights from every call with ClearTouch's speech Analytics. Capture words, silence, and sentiment to detect compliance risks, uncover customer concerns, and empower agents boosting performance and delivering better customer experiences Read more about ClearTouch Operator

Sunoh

AI-based solution for managing healthcare operations

Sunoh.ai is a healthcare management solution with AI-powered ambient listening technology that translates patient-provider conversations into accurate clinical documentation. With Sunoh.ai taking care of documentation, providers can focus on patient care. Read more about Sunoh

Leexi

AI-enabled conversational intelligence platform

Leexi is a cloud-based conversational intelligence platform that helps businesses analyze, summarize, and transcribe audio and video calls. With its AI-powered meeting summary and automated note-taking features, it enables teams to optimize sales, telephony, and video conferencing operations. Read more about Leexi

MaxContact

AI-powered customer engagement platform

MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results. Read more about MaxContact

EvaluAgent

Quality assurance solution for customer service and sales

EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat. Read more about EvaluAgent

QEval

Quality matters

Etech QEval is a centralized solution ensuring that customers are treated with equal importance and the contact center has consistent and high CSAT. Read more about QEval

Laxis

Power Better Meetings

Laxis takes notes for you automatically and accurately. You have the power to run your meetings free of having to record every word, allowing you to focus on the people and the conversation. Laxis is available for Google Meet, Zoom, and soon to Microsoft Teams and Cisco WebEx. Read more about Laxis

Snowfly

Employee engagement, gamification & corporate wellness tool

Snowfly is an employee engagement and gamification software designed to help businesses measure the performance of employees and engage them through incentives and rewards. It enables organizations to create, implement, and manage recognition programs to improve employee experience (EX) and satisfaction. Read more about Snowfly

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Related categories

Call Tracking Software

Call Recording Software

Sales Coaching Software

Call Centre Software

Contact Centre Software

Conversational AI Platforms

Customer Experience Software

Contact Centre Quality Assurance Software