---
description: Discover the most popular Free Customer Communications Management Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Customer Communications Management Software Applications and Tools | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Free Customer Communications Management Software](https://www.getapp.co.nz/directory/1139/customer-communications-management/software)

# Customer Communications Management Software

Canonical: https://www.getapp.co.nz/directory/1139/customer-communications-management/software

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Next: [Next page](https://www.getapp.co.nz/directory/1139/customer-communications-management/pricing/free/software?page=2)

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## Products

1. [Zendesk Suite](https://www.getapp.co.nz/software/9448/zendesk) — 4.4/5 (4090 reviews) — AI powered customer service across all channels
2. [Freshdesk](https://www.getapp.co.nz/software/10317/freshdesk) — 4.5/5 (3470 reviews) — Online helpdesk system and customer service software
3. [Pipedrive](https://www.getapp.co.nz/software/90507/pipedrive) — 4.5/5 (3058 reviews) — Cloud-based CRM solution for salespeople
4. [Zoho Desk](https://www.getapp.co.nz/software/10036/zoho-desk) — 4.5/5 (2214 reviews) — Customer service software for businesses of all sizes
5. [LiveAgent](https://www.getapp.co.nz/software/91301/liveagent) — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
6. [Keap](https://www.getapp.co.nz/software/90372/infusionsoft) — 4.1/5 (1298 reviews) — An all-in-one CRM, sales and marketing automation solution
7. [Text Request](https://www.getapp.co.nz/software/2051851/text-request) — 4.6/5 (1193 reviews) — Ignite customer engagement
8. [Intercom](https://www.getapp.co.nz/software/91379/intercom) — 4.5/5 (1135 reviews) — AI-powered customer service with helpdesk
9. [Bitrix24](https://www.getapp.co.nz/software/90602/bitrix24) — 4.2/5 (1002 reviews) — All in one business management workspace
10. [Bigin by Zoho CRM](https://www.getapp.co.nz/software/142099/bigin-by-zoho-crm) — 4.7/5 (742 reviews) — The easiest small business CRM, now enhanced with AI.
11. [HoneyBook](https://www.getapp.co.nz/software/108739/honeybook) — 4.7/5 (686 reviews) — Client management for freelancers \& SMBs
12. [Lime Connect](https://www.getapp.co.nz/software/90636/userlike-live-chat) — 4.6/5 (648 reviews) — Live chat and customer messaging for businesses of all sizes
13. [Tidio](https://www.getapp.co.nz/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
14. [NiCE CXone](https://www.getapp.co.nz/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
15. [Thryv](https://www.getapp.co.nz/software/113901/thryv) — 4.2/5 (535 reviews) — AI-powered software built for small business growth.
16. [Smartsupp](https://www.getapp.co.nz/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
17. [Broadly](https://www.getapp.co.nz/software/110573/broadly) — 4.8/5 (336 reviews) — Online review \& reputation management for small businesses
18. [ZoomInfo Sales](https://www.getapp.co.nz/software/174487/zoominfo) — 4.1/5 (322 reviews) — Lead generation and buyer intent data for B2B organizations
19. [Superchat](https://www.getapp.co.nz/software/2058817/superchat) — 4.8/5 (308 reviews) — The comprehensive messaging suite for your business.
20. [Front](https://www.getapp.co.nz/software/102177/front) — 4.5/5 (288 reviews) — AI-enabled customer service platform for collaboration
21. [Kommo](https://www.getapp.co.nz/software/91200/amocrm) — 4.5/5 (262 reviews) — Messenger-based sales tool for SMBs and entrepreneurs
22. [Help Scout](https://www.getapp.co.nz/software/90462/help-scout) — 4.6/5 (226 reviews) — Cloud-based customer support platform
23. [JustCall](https://www.getapp.co.nz/software/2047760/justcall) — 4.1/5 (225 reviews) — AI-Powered Business Communication for Sales \& Support Teams
24. [Wati](https://www.getapp.co.nz/software/2068239/wati) — 4.6/5 (205 reviews) — Customer Engagement for Revenue Growth
25. [Missive](https://www.getapp.co.nz/software/2057204/missive) — 4.9/5 (184 reviews) — Collaborative inbox for teams

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Next: [Next page](https://www.getapp.co.nz/directory/1139/customer-communications-management/pricing/free/software?page=2)

## Related Categories

- [Customer Support Software](https://www.getapp.co.nz/directory/562/customer-support/software)
- [Customer Service Software](https://www.getapp.co.nz/directory/231/customer-service/software)
- [Chatbot Software](https://www.getapp.co.nz/directory/2795/chatbot/software)
- [Conversational Marketing Platforms](https://www.getapp.co.nz/directory/1659/conversational-marketing-platform/software)
- [Live Chat Software](https://www.getapp.co.nz/directory/561/live-chat/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/directory/1139/customer-communications-management/software)
- [All Categories](https://www.getapp.co.nz/directory)

-----

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