Customer Satisfaction Software

Podium
  96
Review management, reputation software, feedback & webchat
AskNicely
  98
Collect real-time customer feedback using the NPS framework
Yotpo
  192
Reviews & customer content marketing
NiceJob
  58
Reputation management with reviews, social & SEO tools
GetMoreReviews
  99
Review generation & reputation monitoring tool
Swell CX
  116
Cloud-based customer experience management platform
CloudTalk
  84
Cloud-based call center software for sales and support teams
123FormBuilder
  66
Web forms: as easy as 1-2-3!
Simplesat
  57
Simple customer satisfaction surveys for SMBs
Reputology
  47
Review management for Google, Facebook and more
GetFeedback
  31
Send better surveys. Collect better feedback.
elevio
  26
Self-service support & customer education platform
SurveyLegend
  233
Mobile-friendly survey management platform
Hotjar
  279
Heatmaps, behavior analytics & user feedback tool
Grade.us
  154
Review marketing and management platform, white-labeled for agencies and SEOs
Spark Chart
  37
Survey software for business consultants and leaders
ReviewTrackers
  62
Review monitoring software for multi-location businesses
Pxida
Customer experience and survey solution for SMBs
MySurveyLab
  26
Survey software and questionnaire tool
Zendesk
  2266
Cloud based customer service ticketing and support software
Qualtrics
  315
Experience management platform
Typeform
  296
Make data collection an experience with custom forms
BirdEye
  265
Online reputation management
Nicereply
  257
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Nextiva
  218
Simplifying Business Communication
Feedier
  118
Gamified customer engagement & feedback collection tool
Broadly
  109
Online review & reputation management for small businesses
Tidio
  93
Communicator for businesses. live chat, messenger and email
PureCloud
  83
Mobile optimized cloud call center with multichannel routing
Preferred Patron Loyalty
  77
Loyalty marketing and gift card management
QuickTapSurvey
  69
In-person Surveys, Mobile Forms & Kiosks (Works Offline)
UserVoice
  50
Build better products with intelligent product feedback
SurveyMonkey CX
  43
NPS solution for flexible data collection & analysis
xSellco Helpdesk
  42
The only purpose built e‑commerce help desk
Key Survey
  38
Cloud based and on premise survey software
Praiseworthy
  37
Employee recognition & individual feedback management
SmileBack
  31
CSAT survey for happier customers and employees
Survicate
  25
The fastest way to collect feedback from customers
Gainsight
  24
Customer Success Platform
zenloop
  23
Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback
Centercode
  23
Client satisfaction solution
Bold360
  21
AI-powered customer engagement platform
Delighted
  20
Multi-channel customer feedback collection with NPS scoring
Medallia
  19
The pioneer and market leader in Experience Management
Wix Answers
  19
Online help desk & customer support software built by Wix
ClickDesk
  17
Live chat for customer support
Totango
  17
Accelerate Revenues with Customer Engagement Management
Skilljar
  16
LMS for Customer and Partner Training
Starred
  15
Customer feedback solution
CloudCherry
  12
Don't Just Satisfy, DELIGHT
Salesmachine
  11
Realtime customer scoring platform
Intouch Insight
  10
Solutions for improving CX operational performance
PrediCX
  10
Machine learning labelling engine
Zonka Feedback
  9
Multi-channel survey & feedback platform
ReviewSpreader
  8
A simple solution for online reviews
ServiceGuru Kiosk
  7
Kiosk solution for customer service feedback collection
Helprace
  6
All-in-one customer service solution
Canny
  6
Customer feedback & feature request management
Qualaroo
  5
Customer insight surveys and analysis
RepuGen
  5
Healthcare reputation & review management software
Promoter.io
  5
Net Promoter Score & customer experience management software
AppFollow
  5
App store optimization and review management solution
Clarabridge CX Social
  4
Customer Engagement & Insights for Social Brands
Client Heartbeat
  4
Track customer satisfaction to find out what your customers really think about your service, and find out who your unhappy customers are.
SightMill
  4
Net Promoter Score (NPS) survey platform
Kilterly
  4
Customer Success Software
ServiceDock
  4
Customer experience management for retail & service chains
MyFeelBack
  3
Turn customer feedback into business opportunities
Promoter Ninja
  3
Send Net Promoter Score (NPS) surveys to customers
QUALITYWEB 360
  3
Organize documents & information according to IS0 9001
Customer Thermometer
  2
1-click customer satisfaction survey - realtime feedback
MindTouch
  1
Self-service customer success & knowledge base platform
Feedbackstr
  1
Enterprise Feedback Management System
CustomerGauge
  1
Net Promoter Score® to measure, act, monetize and grow your customer base.
SatisMeter
  1
In-app feedback platform for collecting NPS data
Incogneato
  1
Customer satisfaction & feedback collection tool
MaritzCX
  1
Customer experience management with data collection & reports
WizVille
  1
All-in-one customer feedback management platform
Dimelo
  1
Unified management tool for customer service conversations
Preferrd
  1
Professional reviews management with full Google integration
iperceptions
A global leader in Voice of the Customer (VoC) solutions
SimpleFeedback
Cloud-based customer engagement application
The IdeaWall
Forum-based customer feedback collection & prioritization
FoxMetrics
Marketing metric tools for optimizing eCommerce experiences
Akio
Multi-channel customer relations management platform
Q One
All-in-one market research & consumer insight platform
Instant eXperience
Customer experience management software
Critizr
Customer feedback collection & analysis platform for retail
TellUsFirst
Customer feedback solution for midsize to large enterprises
CFN Insight
Customer experience software with journey mapping tools
CommBox
Cloud-based contact center and customer service solution