---
description: Our free tool can help you get a quick and detailed side-by-side comparison for ServiceM8 vs ServiceTitan. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceM8 vs ServiceTitan Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Equipment Maintenance Software](/directory/853/equipment-maintenance/software) > [ServiceM8 \<span\>vs\</span\> ServiceTitan](https://www.getapp.co.nz/compare/9983/104311/servicem8/vs/servicetitan)

# Compare ServiceM8 vs ServiceTitan

Canonical: https://www.getapp.co.nz/compare/9983/104311/servicem8/vs/servicetitan

> Detailed comparison between ServiceM8 and ServiceTitan. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceM8 | ServiceTitan |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 311 | 325 |
| **Starting Price** | A$0.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ServiceM8

- API
- Accounting
- Activity Tracking
- CRM
- Checklists
- Contract/License Management
- Customer Database
- Customisable Templates
- Dispatch Management
- Employee Scheduling
- Equipment Tracking
- Job Tracking
- Project Management
- Real-Time Data
- Real-Time Reporting
- Reminders
- Scheduling
- Service History
- Timesheet Management
- Work Order Creation

### ServiceTitan

- API
- Accounting
- Activity Tracking
- CRM
- Checklists
- Contract/License Management
- Customer Database
- Customisable Templates
- Dispatch Management
- Employee Scheduling
- Equipment Tracking
- Job Tracking
- Project Management
- Real-Time Data
- Real-Time Reporting
- Reminders
- Scheduling
- Service History
- Timesheet Management
- Work Order Creation

## Links

- [View ServiceM8 Profile](https://www.getapp.co.nz/software/9983/servicem8)
- [View ServiceTitan Profile](https://www.getapp.co.nz/software/104311/servicetitan)
- [View Original Comparison](https://www.getapp.co.nz/compare/9983/104311/servicem8/vs/servicetitan)

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