---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Zuora vs Oracle Service. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zuora vs Oracle Service Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Subscription Management Software](/directory/574/recurring-billing-and-subscription-management/software) > [Zuora \<span\>vs\</span\> Oracle Service](https://www.getapp.co.nz/compare/9966/91041/zuora/vs/oracle-rightnow)

# Compare Zuora vs Oracle Service

Canonical: https://www.getapp.co.nz/compare/9966/91041/zuora/vs/oracle-rightnow

> Detailed comparison between Zuora and Oracle Service. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zuora | Oracle Service |
| **Overall rating** | 3.9/5 | 4.5/5 |
| **Total Reviews** | 54 | 13 |
| **Starting Price** | US$1.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | FAQs/Forum, Knowledge Base, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Videos |

## Key features

### Zuora

- API
- Accounting
- CRM
- Cancellation Management
- Contract/License Management
- Customisable Reports
- Customizable Rules
- Discount Management
- Hourly Billing
- Online Invoicing
- Product Catalog
- Real-Time Data
- Subscription Plan Management

### Oracle Service

- API
- Call Scripting
- Computer Telephony Integration
- Customisable Reports
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Scheduling

## Links

- [View Zuora Profile](https://www.getapp.co.nz/software/9966/zuora)
- [View Oracle Service Profile](https://www.getapp.co.nz/software/91041/oracle-rightnow)
- [View Original Comparison](https://www.getapp.co.nz/compare/9966/91041/zuora/vs/oracle-rightnow)

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