---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Zuora vs SAP Customer Experience. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zuora vs SAP Customer Experience Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Revenue Recognition Software](/directory/3848/revenue-recognition/software) > [Zuora \<span\>vs\</span\> SAP Customer Experience](https://www.getapp.co.nz/compare/9966/90379/zuora/vs/sap-crm)

# Compare Zuora vs SAP Customer Experience

Canonical: https://www.getapp.co.nz/compare/9966/90379/zuora/vs/sap-crm

> Detailed comparison between Zuora and SAP Customer Experience. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zuora | SAP Customer Experience |
| **Overall rating** | 3.9/5 | 4.3/5 |
| **Total Reviews** | 54 | 245 |
| **Starting Price** | US$1.00 | US$58.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | FAQs/Forum, Knowledge Base, 24/7 (Live rep) | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Documentation |

## Key features

### Zuora

- API
- Accounting
- CRM
- Cancellation Management
- Contract/License Management
- Discount Management
- Hourly Billing
- Online Invoicing
- Product Catalog
- Real-Time Data
- Reporting/Analytics
- Subscription Plan Management

### SAP Customer Experience

- API
- CRM
- Campaign Planning
- Channel Management
- Client Management
- Customer Complaint Tracking
- For Startups
- Lead Management
- Live Chat
- Reporting/Analytics
- Support Ticket Management

## Links

- [View Zuora Profile](https://www.getapp.co.nz/software/9966/zuora)
- [View SAP Customer Experience Profile](https://www.getapp.co.nz/software/90379/sap-crm)
- [View Original Comparison](https://www.getapp.co.nz/compare/9966/90379/zuora/vs/sap-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zuora vs SAP Customer Experience Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for Zuora vs SAP Customer Experience. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/9966/90379/zuora/vs/sap-crm","about":[{"@id":"https://www.getapp.co.nz/software/9966/zuora#software"},{"@id":"https://www.getapp.co.nz/software/90379/sap-crm#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/9966/90379/zuora/vs/sap-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.nz/compare/9966/90379/zuora/vs/sap-crm#webpage","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.getapp.co.nz/#website"}},{"name":"Zuora","description":"Zuora’s Z-Business enables subscription companies across multiple industries grow revenues and scale by rapidly bringing new services to market without being held back by operational constraints.\n\nZ-Business is used by over 800 customers across diverse industries such as SaaS, Cloud, Media, Communications, Healthcare, Education and more. From start ups that made it big like Box and Docusign, to large enterprises like Dell and HP that are embracing new subscription based revenue models, Z-Business enables subscription businesses to acquire customers, increase cash flow and minimize churn.\n\nWith Z-Business, companies can adopt creative pricing and packaging strategies to gain more market share, manage high volume self service sales as well as high value assisted sales, automate billing and payment operations, streamline accounting close and revenue recognition processes and gain insights into key subscription metrics. All on a unified cloud solution that maintains the highest standards of security and compliance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/59f1b933-2e86-4879-9321-a302600ce93a.png","url":"https://www.getapp.co.nz/software/9966/zuora","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/9966/zuora#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":54,"ratingValue":3.9},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"SAP Customer Experience","description":"SAP Customer Experience offers a range of tools to meet the needs of sales, marketing and customer service staff, as well as managers and business owners. The Interaction Center within the CRM provides a platform to manage customer communication from multiple channels. All customer interactions, from call, email, social media and live chat can be tracked, managed and evaluated. Tasks and dates can be prioritized, follow-ups can be schedules and team selling supported, using the CRM. \n\nIntegrated knowledge management, along with rules-based email management, allows agents to solve issues faster within the CRM. The marketing and sales analytics features, combined with the reporting tools offered in SAP Customer Experience, allow marketing and sales departments to refine their campaign strategy. Align teams on company goals and team objectives by analyzing performance and coordinating efforts with call lists, agent scripts and promotional campaigns. \n\nCreate and execute marketing campaigns using data gathered though SAP Customer Experience. Marketing campaign efforts can be implemented globally, regionally or locally. Campaign performance can be monitored in real-time and scenario-based campaigns can be implemented. The pipleline management tools offered by SAP Customer Experience allow sales reps to qualify leads more efficiently and to make use of cross-selling and up-selling opportunities. Sales reps can use the SAP ERP integration to manage sales orders, quotes and contracts, processing and closing deals more efficiently.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e3e344da-f8d9-4c3d-b871-6b4421929b0b.png","url":"https://www.getapp.co.nz/software/90379/sap-crm","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/90379/sap-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":245,"ratingValue":4.3},"offers":{"price":"58","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Revenue Recognition Software","position":2,"item":"/directory/3848/revenue-recognition/software","@type":"ListItem"},{"name":"Zuora vs SAP Customer Experience","position":3,"item":"https://www.getapp.co.nz/compare/9966/90379/zuora/vs/sap-crm","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/compare/9966/90379/zuora/vs/sap-crm#breadcrumblist"}]}
</script>