---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Zoho CRM vs ServiceM8. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho CRM vs ServiceM8 Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/759/construction-crm/software) > [Zoho CRM \<span\>vs\</span\> ServiceM8](https://www.getapp.co.nz/compare/9908/9983/zoho-crm/vs/servicem8)

# Compare Zoho CRM vs ServiceM8

Canonical: https://www.getapp.co.nz/compare/9908/9983/zoho-crm/vs/servicem8

> Detailed comparison between Zoho CRM and ServiceM8. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | ServiceM8 |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 6974 | 311 |
| **Starting Price** | US$14.00 | A$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Zoho CRM

- API
- Accounting
- Activity Tracking
- Appointment Scheduling
- CRM
- Chat/Messaging
- Client Management
- Contract/License Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Email Management
- Project Management
- Proposal Generation
- Real-Time Data
- Real-Time Reporting
- Reminders
- Scheduling
- Search/Filter
- Workflow Management

### ServiceM8

- API
- Accounting
- Activity Tracking
- Appointment Scheduling
- CRM
- Chat/Messaging
- Client Management
- Contract/License Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Email Management
- Project Management
- Proposal Generation
- Real-Time Data
- Real-Time Reporting
- Reminders
- Scheduling
- Search/Filter
- Workflow Management

## Links

- [View Zoho CRM Profile](https://www.getapp.co.nz/software/9908/zoho-crm)
- [View ServiceM8 Profile](https://www.getapp.co.nz/software/9983/servicem8)
- [View Original Comparison](https://www.getapp.co.nz/compare/9908/9983/zoho-crm/vs/servicem8)

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