---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Zoho CRM vs Zenvia Customer Cloud. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho CRM vs Zenvia Customer Cloud Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/759/construction-crm/software) > [Zoho CRM \<span\>vs\</span\> Zenvia Customer Cloud](https://www.getapp.co.nz/compare/9908/2055061/zoho-crm/vs/sirena)

# Compare Zoho CRM vs Zenvia Customer Cloud

Canonical: https://www.getapp.co.nz/compare/9908/2055061/zoho-crm/vs/sirena

> Detailed comparison between Zoho CRM and Zenvia Customer Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Zenvia Customer Cloud |
| **Overall rating** | 4.3/5 | 4.1/5 |
| **Total Reviews** | 6974 | 359 |
| **Starting Price** | US$14.00 | US$0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Zoho CRM

- AI/Machine Learning
- API
- Appointment Scheduling
- CRM
- Chat/Messaging
- Communication Management
- Customisable Templates
- File Sharing
- Lead Distribution
- Lead Management
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Real-Time Analytics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Template Management

### Zenvia Customer Cloud

- AI/Machine Learning
- API
- Appointment Scheduling
- CRM
- Chat/Messaging
- Communication Management
- Customisable Templates
- File Sharing
- Lead Distribution
- Lead Management
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Real-Time Analytics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Template Management

## Links

- [View Zoho CRM Profile](https://www.getapp.co.nz/software/9908/zoho-crm)
- [View Zenvia Customer Cloud Profile](https://www.getapp.co.nz/software/2055061/sirena)
- [View Original Comparison](https://www.getapp.co.nz/compare/9908/2055061/zoho-crm/vs/sirena)

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