---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Zoho CRM vs ServiceTitan. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho CRM vs ServiceTitan Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/759/construction-crm/software) > [Zoho CRM \<span\>vs\</span\> ServiceTitan](https://www.getapp.co.nz/compare/9908/104311/zoho-crm/vs/servicetitan)

# Compare Zoho CRM vs ServiceTitan

Canonical: https://www.getapp.co.nz/compare/9908/104311/zoho-crm/vs/servicetitan

> Detailed comparison between Zoho CRM and ServiceTitan. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zoho CRM | ServiceTitan |
| **Overall rating** | 4.3/5 | 4.3/5 |
| **Total Reviews** | 6974 | 332 |
| **Starting Price** | US$14.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zoho CRM

- API
- Accounting
- Activity Tracking
- CRM
- Calendar/Reminder System
- Client Tracking
- Contract/License Management
- Customer Database
- Customisable Templates
- Document Management
- Lead Management
- Monitoring
- Project Management
- Real-Time Data
- Real-Time Reporting
- Reminders
- Sales Pipeline Management
- Scheduling
- Website Integration
- Workflow Management

### ServiceTitan

- API
- Accounting
- Activity Tracking
- CRM
- Calendar/Reminder System
- Client Tracking
- Contract/License Management
- Customer Database
- Customisable Templates
- Document Management
- Lead Management
- Monitoring
- Project Management
- Real-Time Data
- Real-Time Reporting
- Reminders
- Sales Pipeline Management
- Scheduling
- Website Integration
- Workflow Management

## Links

- [View Zoho CRM Profile](https://www.getapp.co.nz/software/9908/zoho-crm)
- [View ServiceTitan Profile](https://www.getapp.co.nz/software/104311/servicetitan)
- [View Original Comparison](https://www.getapp.co.nz/compare/9908/104311/zoho-crm/vs/servicetitan)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zoho CRM vs ServiceTitan Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for Zoho CRM vs ServiceTitan. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/9908/104311/zoho-crm/vs/servicetitan","about":[{"@id":"https://www.getapp.co.nz/software/9908/zoho-crm#software"},{"@id":"https://www.getapp.co.nz/software/104311/servicetitan#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/9908/104311/zoho-crm/vs/servicetitan#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.nz/compare/9908/104311/zoho-crm/vs/servicetitan#webpage","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.getapp.co.nz/#website"}},{"name":"Zoho CRM","description":"Zoho CRM is an omnichannel customer relationship management platform that helps global businesses to take control of the business processes to build lasting customer relationships. The web-based platform can be personalized to suit industries of all types and sizes. Zoho CRM offers integration with various Zoho products and extends its capacity with various third-party app extensions, including G Suite, Office 365, Salesforce, and other popular apps.\n\nZia is an AI-based sales assistant for Zoho CRM that helps individual reps and sales teams detect anomalies in the sales process before they occur, suggest the best time to contact a prospect, and study sales patterns. Zia can provide each sales rep with personalized CRM data, intelligent alerts, task reminders, and suggestions in order to aid sales. \n\nBusinesses can use the Zoho CRM omnichannel CRM to nurture customer relationships anytime, anywhere. From phone, to live chat, to email, to social media, businesses can communicate and connect with their clients to enhance the customer experience. Notifications can automatically alert users of each new customer interaction or new contact. \n\nThe advanced CRM analytics module, allows users to sync and integrate Zoho CRM data to gain better insights. Users can create custom dashboards and reports on metrics such as lead generation, revenue, deals, and more. When it comes to a CRM solution, one size doesn't fit all businesses. That's why Zoho CRM lets businesses personalize the interface to meet the particular requirements of the organization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cd6e1641-20aa-4d86-96c4-09d6ac07c156.jpeg","url":"https://www.getapp.co.nz/software/9908/zoho-crm","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/9908/zoho-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":6974,"ratingValue":4.3},"offers":{"price":"14","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"ServiceTitan","description":"ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond.\n\nServiceTitan helps track performance of technicians and comfort advisers, including the use of leaderboards to encourage competition and drive more sales. The software pinpoints areas of business that can be improved, including how to identify specific training for the staff. Track which marketing channels are driving phone calls to help them get the most return on their investment. ServiceTitan also supports tracking unsold estimates, ensuring they never leave any revenue on the table.\n\nServiceTitan critically supports technicians in the field using either Android or iOS tablets that allow them to view their assigned jobs. It provides full GPS support to get them to the job on time, automatic job status updates so they never have to estimate how long a job took, view and add customer notes, create invoices, collect signatures and payment in the field, and give their customers the ability to see where the tech is and what they look like, adding that extra layer of trust and professionalism.\n\nServiceTitan also supports two-way SMS messaging between dispatchers and technicians, along with full job audit trails that let users find inefficiencies and even create custom workflows. It also offers scheduled custom reports, and set alerts for cancelled jobs and unbooked calls.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6a5563fe-4ad3-4f38-a856-2f7af5f8e481.png","url":"https://www.getapp.co.nz/software/104311/servicetitan","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/104311/servicetitan#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":332,"ratingValue":4.3},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Construction CRM Software","position":2,"item":"/directory/759/construction-crm/software","@type":"ListItem"},{"name":"Zoho CRM vs ServiceTitan","position":3,"item":"https://www.getapp.co.nz/compare/9908/104311/zoho-crm/vs/servicetitan","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/compare/9908/104311/zoho-crm/vs/servicetitan#breadcrumblist"}]}
</script>
