---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Less Annoying CRM vs Zendesk Suite. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Less Annoying CRM vs Zendesk Suite Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Less Annoying CRM \<span\>vs\</span\> Zendesk Suite](https://www.getapp.co.nz/compare/9401/9448/less-annoying-crm/vs/zendesk)

# Compare Less Annoying CRM vs Zendesk Suite

Canonical: https://www.getapp.co.nz/compare/9401/9448/less-annoying-crm/vs/zendesk

> Detailed comparison between Less Annoying CRM and Zendesk Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Less Annoying CRM | Zendesk Suite |
| **Overall rating** | 4.8/5 | 4.4/5 |
| **Total Reviews** | 649 | 4079 |
| **Starting Price** | US$15.00 | US$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Less Annoying CRM

- API
- Activity Tracking
- CRM
- Client Management
- Contract/License Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- For Startups
- Lead Management
- Prioritisation
- Real-Time Data
- Sales Pipeline Management
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Web-based Deployment
- Workflow Management

### Zendesk Suite

- API
- Activity Tracking
- CRM
- Client Management
- Contract/License Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- For Startups
- Lead Management
- Prioritisation
- Real-Time Data
- Sales Pipeline Management
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Web-based Deployment
- Workflow Management

## Links

- [View Less Annoying CRM Profile](https://www.getapp.co.nz/software/9401/less-annoying-crm)
- [View Zendesk Suite Profile](https://www.getapp.co.nz/software/9448/zendesk)
- [View Original Comparison](https://www.getapp.co.nz/compare/9401/9448/less-annoying-crm/vs/zendesk)

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