---
description: Our free tool can help you get a quick and detailed side-by-side comparison for KnowledgeOwl vs ScreenSteps. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: KnowledgeOwl vs ScreenSteps Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [KnowledgeOwl \<span\>vs\</span\> ScreenSteps](https://www.getapp.co.nz/compare/91819/101161/helpgizmo/vs/screensteps)

# Compare KnowledgeOwl vs ScreenSteps

Canonical: https://www.getapp.co.nz/compare/91819/101161/helpgizmo/vs/screensteps

> Detailed comparison between KnowledgeOwl and ScreenSteps. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | KnowledgeOwl | ScreenSteps |
| **Overall rating** | 4.8/5 | 4.8/5 |
| **Total Reviews** | 236 | 16 |
| **Starting Price** | US$100.00 | US$239.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### KnowledgeOwl

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Catalog Management
- Collaboration Tools
- Content Library
- Content Management
- Customisable Templates
- Dashboard
- Document Editing
- Document Management
- Engagement Tracking
- Full Text Search
- Knowledge Base Management
- Reporting & Statistics
- Self Service Portal
- Third-Party Integrations
- Wiki

### ScreenSteps

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Catalog Management
- Collaboration Tools
- Content Library
- Content Management
- Document Management
- Full Text Search
- Knowledge Base Management
- Reporting & Statistics
- Self Service Portal
- Third-Party Integrations

## Links

- [View KnowledgeOwl Profile](https://www.getapp.co.nz/software/91819/helpgizmo)
- [View ScreenSteps Profile](https://www.getapp.co.nz/software/101161/screensteps)
- [View Original Comparison](https://www.getapp.co.nz/compare/91819/101161/helpgizmo/vs/screensteps)

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