---
description: Our free tool can help you get a quick and detailed side-by-side comparison for JIRA Service Management vs FlexNet Manager Suite. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: JIRA Service Management vs FlexNet Manager Suite Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/1415/incident-management/software) > [JIRA Service Management \<span\>vs\</span\> FlexNet Manager Suite](https://www.getapp.co.nz/compare/91811/103725/jira-service-management/vs/flexnet-manager-suite)

# Compare JIRA Service Management vs FlexNet Manager Suite

Canonical: https://www.getapp.co.nz/compare/91811/103725/jira-service-management/vs/flexnet-manager-suite

> Detailed comparison between JIRA Service Management and FlexNet Manager Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | JIRA Service Management | FlexNet Manager Suite |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 770 | 13 |
| **Starting Price** | US$20.00 | US$10,000.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### JIRA Service Management

- API
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Compliance Management
- Compliance Tracking
- Contract/License Management
- Customer Complaint Tracking
- Customisable Templates
- Data Import/Export
- For IT Project Management
- Inventory Management
- Issue Scheduling
- Procurement Management
- Scheduling
- Supplier Management
- Support Ticket Management
- Third-Party Integrations
- Workflow Management

### FlexNet Manager Suite

- API
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Compliance Management
- Compliance Tracking
- Contract/License Management
- Data Import/Export
- Inventory Management
- Procurement Management
- Supplier Management
- Third-Party Integrations
- Workflow Management

## Links

- [View JIRA Service Management Profile](https://www.getapp.co.nz/software/91811/jira-service-management)
- [View FlexNet Manager Suite Profile](https://www.getapp.co.nz/software/103725/flexnet-manager-suite)
- [View Original Comparison](https://www.getapp.co.nz/compare/91811/103725/jira-service-management/vs/flexnet-manager-suite)

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