---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Salesforce Service Cloud vs Luware Nimbus. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Salesforce Service Cloud vs Luware Nimbus Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Salesforce Service Cloud \<span\>vs\</span\> Luware Nimbus](https://www.getapp.co.nz/compare/91754/2075450/salesforce-1-service-cloud/vs/luware-nimbus)

# Compare Salesforce Service Cloud vs Luware Nimbus

Canonical: https://www.getapp.co.nz/compare/91754/2075450/salesforce-1-service-cloud/vs/luware-nimbus

> Detailed comparison between Salesforce Service Cloud and Luware Nimbus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Service Cloud | Luware Nimbus |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 820 | 7 |
| **Starting Price** | US$25.00 | CHF 75.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Service Cloud

- API
- Automated Routing
- CRM
- Call Centre Management
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Collaboration Tools
- Computer Telephony Integration
- Dashboard
- Interaction Tracking
- Multi-Channel Communication
- Performance Management
- Queue Management
- Real-Time Monitoring
- Real-Time Reporting
- Reporting/Analytics
- Service History
- Third-Party Integrations

### Luware Nimbus

- API
- Automated Routing
- CRM
- Call Centre Management
- Call Reporting
- Call Routing
- Call Transfer
- Collaboration Tools
- Dashboard
- Interaction Tracking
- Multi-Channel Communication
- Performance Management
- Queue Management
- Real-Time Monitoring
- Real-Time Reporting
- Reporting/Analytics
- Third-Party Integrations

## Links

- [View Salesforce Service Cloud Profile](https://www.getapp.co.nz/software/91754/salesforce-1-service-cloud)
- [View Luware Nimbus Profile](https://www.getapp.co.nz/software/2075450/luware-nimbus)
- [View Original Comparison](https://www.getapp.co.nz/compare/91754/2075450/salesforce-1-service-cloud/vs/luware-nimbus)

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