---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Mention vs Sprinklr. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Mention vs Sprinklr Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Social Media Marketing Tools](/directory/104/social-media/software) > [Mention \<span\>vs\</span\> Sprinklr](https://www.getapp.co.nz/compare/91579/100180/mention/vs/sprinklr)

# Compare Mention vs Sprinklr

Canonical: https://www.getapp.co.nz/compare/91579/100180/mention/vs/sprinklr

> Detailed comparison between Mention and Sprinklr. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Mention | Sprinklr |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 288 | 92 |
| **Starting Price** | US$599.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) | Cloud, SaaS, Web-based, Windows (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Mention

- AI/Machine Learning
- API
- Access Controls/Permissions
- Audience Targeting
- Competitive Analysis
- Competitor Monitoring
- Customer Segmentation
- Dashboard
- Data Visualisation
- Keyword Filtering
- Media Monitoring
- Monitoring
- Multi-Channel Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Search/Filter
- Social Listening
- Trend Analysis

### Sprinklr

- AI/Machine Learning
- API
- Access Controls/Permissions
- Audience Targeting
- Competitive Analysis
- Competitor Monitoring
- Customer Segmentation
- Dashboard
- Data Visualisation
- Keyword Filtering
- Media Monitoring
- Monitoring
- Multi-Channel Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Search/Filter
- Social Listening
- Trend Analysis

## Links

- [View Mention Profile](https://www.getapp.co.nz/software/91579/mention)
- [View Sprinklr Profile](https://www.getapp.co.nz/software/100180/sprinklr)
- [View Original Comparison](https://www.getapp.co.nz/compare/91579/100180/mention/vs/sprinklr)

-----

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