---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Groove vs C2. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Groove vs C2 Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Groove \<span\>vs\</span\> C2](https://www.getapp.co.nz/compare/91569/100352/groove/vs/c2-atom)

# Compare Groove vs C2

Canonical: https://www.getapp.co.nz/compare/91569/100352/groove/vs/c2-atom

> Detailed comparison between Groove and C2. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Groove | C2 |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 87 | 14 |
| **Starting Price** | US$29.00 | US$53.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Groove

- API
- CRM
- Chat/Messaging
- Configurable Workflow
- Content Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Full Text Search
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Project Management
- Real-Time Chat
- Search/Filter
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

### C2

- API
- CRM
- Chat/Messaging
- Configurable Workflow
- Content Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Full Text Search
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Project Management
- Real-Time Chat
- Search/Filter
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

## Links

- [View Groove Profile](https://www.getapp.co.nz/software/91569/groove)
- [View C2 Profile](https://www.getapp.co.nz/software/100352/c2-atom)
- [View Original Comparison](https://www.getapp.co.nz/compare/91569/100352/groove/vs/c2-atom)

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